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What is the purpose of EssayTown's editing service? The purpose of EssayTown's editing service is to help busy students and professionals guarantee that their important documents—research papers, dissertations, essays, theses, proposals, manuals, brochures, speeches, etc.—are free of typos, grammatical and factual errors, and all inconsistencies. We will take any document, edit it, and deliver it according to your instructions—on time, within budget, and IMPROVED! Why should I use EssayTown.com? What are your qualifications? Our editing is the highest quality available—period. No other Web site can match the services, resources, or expertise that our professional staff provides. Our contracted staff of talented researchers consists of over 200 former college professors (PhD-level), magazine columnists (Master- and Undergraduate-level), and newspaper editors (Master- and Undergraduate-level). These professionals work 24 hours a day, 7 days a week editing business documents and academic papers at every level of education. Our researchers are highly-educated specialists with impeccable research, writing, and editing skills who have vast experience in the editing field. And remember, we can edit ANY document, of ANY length, for almost ANY delivery date. I had a bad experience with another service. Are you different? Yes. We regularly hear from students who have been wronged by another service. Unlike those unethical services, we answer all customer service inquiries in a prompt, helpful manner. We leave no stone unturned when it comes to pleasing our customers. Our guarantee is the best in the industry—period. How do I know if you can handle my order? Again, our editing is the highest quality available—period. No other Web site can match the services, resources, or expertise that our professional editors provide. Our contracted staff of talented researchers consists of over 200 former college professors (PhD-level), magazine columnists (Master- and Undergraduate-level), and newspaper editors (Master- and Undergraduate-level). These professionals work 24 hours a day, 7 days a week editing business documents and academic papers at every level of education. Our researchers are highly-educated specialists with impeccable research, writing, and editing skills who have vast experience in the editing field. And remember, we can edit ANY document, of ANY length, for almost ANY delivery date. How do I calculate my total cost? Calculating your total cost is simple: 1 page = 250 words Number of pages x Price per page = Total cost Example: A graduate student wants to hire EssayTown.com to edit his 8000-word dissertation, and he needs the edited paper emailed back to him in 7 days. To determine his total cost, he simply divides the total number of words in his paper, 8000, by the total number of words per page for our editing service, which is 250. He uses the following equation: 8000 words / 250 words per page = 32 pages The total number of pages is 32. He then multiples the number of pages by the price per page for our 7-day service, which is $7.00: 32 pages x $7.00 per page = $224.00 Therefore, his total cost is $224. Are there any other charges? Any hidden fees? Absolutely not! Many deceptive competitors adverstise certain prices to attract customers, and then hit the customers with ridiculous hidden charges for email delivery and other miscellaneous, bogus fees. EssayTown.com provides an honest service—you will never pay a penny more than our advertised price for each of our services. Email delivery is 100% free. Can you edit my text for APA or MLA style? We can edit your text for APA, MLA, Harvard, Chicago, Turabian, or any other style/format you request. Can I see samples of your work before I submit payment? Yes, absolutely. Please view our Samples page. For whom you have worked in the past? We have worked with thousands of individual authors, students, small businesses, and corporations around the world. Since 2000, we have edited hundreds of dissertations, Ph.D. theses, essays, research papers, novel manuscripts, short stories, proposals, correspondence, nonfiction books, and screenplays. Students, amateurs, and professionals alike have used our services. People who speak English as a second language (ESL) find our services particularly useful. We are located in the United States, and have served clients all over the world—from Australia to Zaire. Do you have experience working with ESL students? Yes, of course. We have extensive experience in working with ESL students from all over the world. What is your turnaround time? (How fast can you edit my document?) Below is our chart of services. Please keep in mind that the exact completion date is completely up to you. 
Will the paper be emailed to me? The edited paper will be emailed to the email address you provide on the third page of our order form. In what format will I receive the paper? You will receive the edited paper in the text area of an email, as well as a Microsoft Word (.doc) file attachment. Almost any computer can open and read a file in Microsoft Word format. If you do not have appropriate software, you can download the Microsoft Word Viewer for free at Microsoft's Web site. What file formats can you accept? We can accept the following PC and MAC file formats: Microsoft Word (.doc) Rich text format (.rtf) Text (.txt) What kind of editing and proofreading do you offer? We copy edit and proofread all written documents, including books, dissertations, Ph.D. theses, essays, research papers, novel manuscripts, short stories, proposals, correspondence, screenplays, articles, reports, newsletters, brochures, white papers, user guides, training manuals, speeches, press releases, presentations, advertising copy, etc. What exactly will you do to improve my writing? We will edit for the accuracy and consistency of the following: 
Will you write new material for me as part of your editing service? We will not write completely new material or re-write your existing document in its entirety, but we may write some additional or substitute words, phrases, clauses, or even sentences, if we deem necessary. In other words, we will make whatever reasonable changes we can to improve your text within the scope of our editing service. For example, if we feel that a particular word is not suitable, we may replace your existing word, but we will not re-write the entire paragraph. If you need writing services, please visit our Custom Research page. How is EssayTown.com different from using a freelance editor? We have over 200 qualified, professional, contracted editors with industry expertise available NOW to meet your tightest deadlines. And you know what you are getting with EssayTown.com—our editors have been thoroughly screened and tested before, during, and after joining our company. We exceed expectations under pressure, which is why we have earned the trust of thousands of students, business people, companies, and institutions. Where are you located? In what time zone? We are located in New Jersey, USA, in Eastern Standard Time (EST), which is GMT - 0500. However, we have editors worldwide, and we are open for business 24 hours per day, 7 days per week, 365 days per year. How can I contact EssayTown.com's editing service? You can email us (cs@essaytown.com) 24 hours a day if you have any questions or concerns. Our mailing address is as follows: EssayTown.com c/o Student Network Resources 61 W. Aspen Way Aberdeen, NJ 07747 Will the document I've written be edited the way I want it edited? We have edited literally hundreds of books and dissertations, thousands of essays for college and business, and countless other written documents of every length and type. Whatever editing service you require, we will provide. How do I review the edits made to my document? We use the "Track Changes" tool in Microsoft Word documents, which highlights edits in red and yellow, allowing you to preview and selectively accept the edits made to your document. This method saves you time and eliminates errors caused by retyping changes marked on a hard copy. How do I integrate the red and yellow corrections you have made in my document? There are two ways to accept or reject the edits we make in the Microsoft Word document:
What is your policy on confidential material? EssayTown.com is committed to protecting the privacy of all confidential and proprietary information submitted to us. As a condition of employment, every EssayTown.com employee is required to sign a legally-binding confidentiality agreement that continues to be in effect even if—for any reason—the employee ceases to work for EssayTown.com. In addition, we will NOT sell, trade, or rent your contact information under ANY circumstances. Do you accept international orders? Yes, of course. We are located in the United States, but we accept orders from every continent and country (Canada, Europe, United Kingdom, Africa, Australia, South America, Asia, etc). We have more than 200 contracted professionals around the world who are available to begin editing your document immediately. Do you require credit/acknowledgment of your work? If you submit your own document for editing, we do not require credit, nor do we make any claim on your copyright. For example, if you have written a book on archeology and EssayTown.com edits that book, we do not require anything other than payment for services rendered. Do you accept credit card payment? Yes. We accept 100% secure Visa, Discover, MasterCard, and American Express payments. Do you accept debit/check card payment? Yes. We accept debit/check card payment from any card with a Visa, Discover, MasterCard, or American Express logo. Is it safe to order online? Is your Web site secure? Yes. Hundreds of customers order our services online every day. All of our credit card transactions are processed behind SSL encryption. SSL encryption is a method by which information transmitted on the Internet is encoded to prevent theft in the unlikely event that someone attempts to intercept the data before it reaches its destination. All reputable online services use SSL encryption. If I pay with a credit card, what will appear on my bill? If your billing address is located in the United States, the charge on your bill will appear as "Student Network Resources." If your billing address is located outside of the United States, the charge on your bill will appear as "Pay Systems Inc." How can I pay if I don't have a credit card? Credit card payment is the quickest, most convenient option. If you do not have a credit card, you may submit payment with money order. If you request our mailing address and send payment via Western Union, international money order, corporate check, bank draft, or cashier's check in American funds (USD). What other forms of payment do you accept? We also accept Western Union, international money orders, corporate checks, bank drafts, and cashier's checks in American funds (USD). Is your service the best value? Yes, without a doubt. In addition to our unequaled editing, writing, and researching expertise, 100% guarantee, and superb customer service, we do not take advantage of our customers. Other services edit only 200 or 225 words per page, but we determine that 1 page equals 250 words. Do you have a guarantee or give refunds? We proudly offer a 100% guarantee of FREE re-editing if we do not follow the instructions in your order. However, because our work is intangible and cannot be "returned," we do not provide cash refunds under any circumstances. Once an order has been submitted, reviewed, and processed, a refund is no longer an option. But as stated above, when you order an editing service from EssayTown.com, you can do so with confidence. In the unlikely event that we do not follow the instructions in your order, just reply to the delivery email within 5 days and we will re-edit for FREE until you are satisfied with the results! What if I have a problem with my order? In the unlikely event that you have a problem, please feel free to contact us. We are available to assist you 24 hours per day, 7 days per week, and 365 days per year. |
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