Frequently Asked Questions

Click on the questions below to view the answers!


Do you accept international orders?

Yes.  We are located in the United States, but we accept orders from every continent and country (Canada, Asia, Europe, Saudi Arabia, United Kingdom, South America, Australia, Japan, Africa, etc).  We have more than 200 contracted, professional researchers and writers around the world who are available to complete your custom research order.  We can write in the style of any particular country.  For example, if you request British resources and writing guidelines, we can easily meet that request.

Will the paper be emailed to me?

Our paper will be emailed to the email address that you provide in the order form.  (You can also download the completed paper by logging-in to your account.)  We will NOT mail a copy of the paper to your home.

How can I be sure you will email the paper after I pay?

Please rest assured that we operate an extremely honest service.  We value your current and future business, as well as your referrals after receiving our excellent material.  Our company has been in business since 1995 (longer than any other essay company) and essaytown.com has been online since 2001.  Obviously, essaytown.com would have been shut down by authorities years ago if we did not deliver all papers in a timely manner after receiving payment.

Will I be satisfied with the paper I receive?

When you order a paper from EssayTown.com, you can do so with confidence.  If you are not satisfied with our paper, just reply to the delivery email within 3 days and we will make all necessary changes for FREE, or provide you with a different paper (on the same topic) for FREE.

When will I receive the paper?

With EssayTown.com, it's never too late!  We offer two (2) different services to accomodate virtually any topic, specifications, or timeframe:
  • If you absolutely must receive a paper instantly, our Search Engine service will enable you to instantly download any one of our papers to your computer.
  • If you choose our "Custom Research service," one of our 250+, experienced professionals (each having earned a minimum of master-level degree credentials in a specific field) will write the material exactly as you request, guaranteed.  YOU choose the exact delivery date and time.

Are there any other charges?  Any hidden fees?

Absolutely not!  Other sites advertise certain prices to attract customers, and then hit the customers with ridiculous hidden charges for email delivery and other bogus fees.  EssayTown.com provides an honest service—you will never pay a penny more than our advertised price for each of our different services.

How do I know if the paper will suit my needs?

If you provide us with your particular specifications (topic, length, style, sources, etc.) through our custom research order form, you know that the paper will suit your needs because we will write the paper using the exact instructions that you provide to us.

What if I have a problem with my order?

In the unlikely event that you have a problem, please feel free to contact us.  We're ready to serve you 24 hours per day, 365 days per year.

If I place a custom research order, will I get a cut-and-pasted paper from the Internet?

Absolutely not!  Our custom research is 100% original—guaranteed.  Every custom research order will be unique, original, and not copied from any existing papers, Web sites, or published materials.

What types of papers do you write?

Our staff of 250+ professional, contracted writers can research and write the following types of papers of ANY length on virtually ANY topic—ranging from abortion to zoology—using ANY writing format and ANY citation style: term papers, essays, book reports, research papers, dissertations, theses, research proposals, individual chapters, book reviews, business proposals, SWOTs, business plans, case studies, capstone projects, marketing plans, annotated bibliographies, article reviews, creative writing, peer reviewed journals, poems, white papers, admission essays, application essays, and journals.

Why do so many people use EssayTown.com?

There are many reasons why someone may need custom research material.  Some students don't possess the necessary research skills to produce a superior academic paper because of inexperience or language barriers, and require assistance in producing their own work.  Others, because of time constraints or work overload, may be unable to complete the research component of a project.  Many customers simply need an original perspective on a complicated or unique topic.  The bottom line—when quality and timeliness are important, our service will provide the guidance you need to complete your assignment.

I had a bad experience with another service.  Are you different?

Yes.  We regularly hear from students who have been wronged by another service.  Unlike those unethical services, we leave no stone unturned when it comes to pleasing our customers.  Our guarantee is the best in the industry—period.

How do I know if you can handle my order?

We can research ANY topic, of ANY length, for ANY delivery date.  Our material is the highest quality available—period.  No other Web site can match the services, resources, or research abilities that our professional staff provides.  Our contracted staff of talented researchers includes over 250 former college professors (Doctoral-level), magazine columnists (Master- and Undergraduate-level), and newspaper editors (Master- and Undergraduate-level).  These professionals work 24 hours a day, 7 days a week researching academic topics at every level of education.  Our researchers are highly-educated specialists with impeccable research and writing skills who have vast experience in preparing academic research materials.  Equipped with proper research tools and sources, our work is completely accurate and up-to-date.  In addition to regular libraries, our professional researchers have access to online research libraries containing millions of books, journals, periodicals, magazines, and vast information on every conceivable subject and geographical location.  And remember, we can research ANY topic, of ANY length, for ANY delivery date.

How can I pay if I don't have a credit card?

Credit card payment is the quickest, most convenient option.  If you do not have a credit card, you may submit payment via PayPal, Western Union, bank draft, cashier's check, money order, or bank wire transfer.  Please keep in mind that we cannot process your order until we have received full payment, so that.

Do you screen Custom Research orders with plagiarism-detection software?

If you order one of our custom research services, plagiarism is impossible, because all custom research orders are 100% unique, original, and properly cited.  In the unlikely event that you detect any plagiarism after receiving your custom research order, we will immediately re-write the paper for FREE, and terminate the particular writer.  For that reason alone, our writers do not plagiarize—period.  As they say at Jack-in-the-Box, "We don't make it until you order it."  For our custom research service, we complete every order from scratch, based on the exact specifications provided to us.  Our custom research service provides customers with excellent research material on which they model their own, original documents.  Unlike other services, we do not copy-and-paste materials from the Internet, so you don't have to worry about receiving research that has no innovative or unique value.  You will be the ONLY person on the planet to receive the unique research that we provide to you.

Do you have papers on all subjects and topics?

We have papers on virtually every author, poet, book, subject, and topic you could possibly need—from Angelou to Yeats, and Abortion to Zoology—just ask!  You can visit our Subjects page for a partial list of available subjects, our Authors page for a partial list of available authors and poets, or our Books page for a partial list of available books and poems.

Where are you located?

EssayTown.com is a 100% American company with corporate offices in both New Jersey and California.  Our experienced, doctoral-level essay writers complete orders for students in the US, UK, and all other countries, from Australia to Zaire.  All of our prices are in American dollars (USD).

Will you read the necessary text?

Our specialists have read virtually every major work of literature that is commonly assigned in high school and college.  If you have an urgent order that requires knowledge of an uncommon or new book that one of our writers has not already read, we will assign one of several specialists who has perfected the art of "speed reading."  These contracted professionals can read—and fully comprehend—a lengthy book in 24 hours or less.  We guarantee that you will receive our paper by the date you request, and the paper will match the specifications that you provided to us.  Our staff of over 250 contracted writers is available 24 hours per day, 365 days per year.  With access to thousands of books, journals, articles, magazines, and newspapers through libraries worldwide, we can locate virtually any resource that you request.

Do your papers include a bibliography, works cited, or references page?

Yes.  When we conduct research, we can include a FREE bibliography, works cited, or references page in any example style (MLA, APA, Turabian, Harvard, Chicago, etc), but you must request this material in your order.

Do you accept credit card payment?

Yes.  We accept Visa, Discover, MasterCard, and American Express (as well as credit card payments through PayPal).

Do you accept debit/check card payment?

Yes.  We accept debit/check card payment from any card with a Visa, Discover, MasterCard, or American Express logo.

Is it safe to order online?  Is your Web site secure?

Yes.  Hundreds of customers order our services online every day.  All of our credit card transactions are processed with SSL encryption.  SSL encryption is a method through which information transmitted on the Internet is encoded to prevent theft in the unlikely event that someone attempts to intercept the data before it reaches its destination.  All reputable online services use SSL encryption.

What other forms of payment do you accept?

Besides credit cards, we also accept PayPal, Western Union, bank drafts, cashier's checks, money orders, and bank wire transfers.  Please keep in mind that we cannot process your order until we have received full payment.

If I pay with a credit card, what will appear on my bill?

Your bill will list either "PayPal" or "Student Network Resources Inc."

In what format will I receive the paper?

You will receive our paper in the text area of an email.  (You can also request a Microsoft Word file attachment.  Almost any computer can open and read a file in Microsoft Word format.  If you do not have appropriate software, you can download the Microsoft Word Viewer for FREE at Microsoft's Web site.

Is it legal to purchase a paper from EssayTown.com?

Yes.  To the best of our knowledge, we are unaware of any legal authority that prohibits customers from purchasing papers from a research service.  However, it is your responsibility to investigate the legalities in your city/state/province and country before purchasing research services from this Web site.  You are now informed that plagiarism is prohibited.  Plagiarism is defined as the "copying and publishing as one's own all or part of the copyrighted writing of another."  Plagiarism, however, does not exist if work alleged to be copied is arrived at independently. (Gilbert Law Summaries, 1994.)  Buying a paper for research is similar to buying "Cliff's Notes," which are sold in the libraries of virtually every college and university.  Our service is recognized as a valuable academic resource.

Can I trust EssayTown.com?

We operate an extremely honest, trustworthy service.  We would never conduct ourselves in any manner that could possibly jeopardize the excellent reputation we have worked very hard to earn over the years.  Our company has been in business since 1995 (longer than any other essay company) and essaytown.com has been online since 2001.  Obviously, essaytown.com would have been shut down by authorities years ago if we did not deliver all papers in a timely manner after receiving payment.  Please read our unbeatable guarantee.

Do you give refunds?

We proudly offer a 100% guarantee of FREE editing and/or replacement (on the same topic) if you are not satisfied.  However, because our materials consist of intangible information that cannot be "returned," and ideas that can be duplicated and retained by the purchaser, we do not provide cash refunds under any circumstances.  Once an order has been submitted, reviewed, and processed, a refund is no longer an option.  But, as stated above, when you order a paper from EssayTown.com, you can do so with confidence.  In the unlikely event that you are not satisfied with our paper, just reply to the delivery email within 3 days and we will edit or replace for FREE!

What is your privacy policy?

Unlike other research services, we respect the confidentiality, anonymity, and privacy of every customer.  We will never share your name, email address, or the details of your purchase with any other companies or individuals.

What are your qualifications?

Our material is the highest quality available—period.  No other Web site can match the services, resources, or research abilities that our professional staff provides.  Our contracted staff of talented researchers includes over 250 former college professors (PhD-level), magazine columnists (Master- and Undergraduate-level), and newspaper editors (Master- and Undergraduate-level).  These professionals work 24 hours a day, 7 days a week researching academic topics at every level of education.  Our researchers are highly-educated specialists with impeccable research and writing skills who have vast experience in preparing academic research materials.  Equipped with proper research tools and sources, our work is completely accurate and up-to-date.  In addition to regular libraries, our professional researchers have access to online research libraries containing millions of books, journals, periodicals, magazines, and vast information on every conceivable subject and geographical location.  And remember, we can research ANY topic, of ANY length, for ANY delivery date.

Are your papers available elsewhere on the Internet?

Every paper that we write via our custom research service is new and 100% exclusive to EssayTown.com.  We do not publish our completed writings on the Internet, and we certainly do not share our writings with other online companies.  Exclusivity is in the best interests of both our customers and EssayTown.com.

Do your researchers use current sources?

Yes, of course.  When one of our staff members conducts research, he or she uses current, up-to-date resources for all reference and citation purposes.

Can I choose the format and/or style?

We research all topics using the standard guidelines below:
  • Times New Roman font
  • approximately 300 words per page
  • 12-point font size
  • double-spaced text
  • 1-inch margins
  • MLA, APA, Chicago, Harvard, or Turabian citation style (your choice)
  • FREE bibliography or works cited page

Which features are FREE, upon request, with any custom research order?

Upon request, the following features are available for FREE with any custom research order:
  • Title page
  • Signature page
  • Approval sheet
  • Footnotes
  • Bibliography page
  • References page
  • Works Cited page
  • Formatting and styling  (MLA, APA, Harvard, Turabian, Chicago, etc.)
  • Email delivery  (always FREE, automatically)
  • Status updates
  • Re-writing  (if we do not adhere to the specifications in your order)

Can you use specific sources?

Yes.  We can locate virtually any source, and you can also email or fax to us any sources that you may have.  Simply mention your needs in the order form.

Can you provide copies of sources?

Yes.  Simply mention your needs in the order form.

Will the custom research be one-of-a-kind and unique?

Yes, of course.  As they say at Jack-in-the-Box, "We don't make it until you order it."  For our custom research service, we complete every order from scratch, using the specifications provided by the customer.  Unlike other services, we do not copy-and-paste materials from the Internet, so you don't have to worry about receiving research that has no innovative or unique value.  You will be the ONLY person on the planet to receive the unique research that we provide to you.

Is your service the best value?

Yes, absolutely.  In addition to our unequaled research and writing expertise, 100% guarantee, and superb customer service, we do not take advantage of our customers.  Other services write only 225 words per page, but our custom research service provides an average of 300 words per page.  We do not attempt to fool our valued customers by using large fonts and huge margins.  We format our materials in standard, Times New Roman font with 1-inch margins.

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