Essay - Conflict Behaviors People Loved to be Agreed With. the More...

Conflict Behaviors

People loved to be agreed with. The more time people spend in social relationships, the ***** likely they are to disagree. In social organizations, management decisions usually take precedent whether or not there is a general consensus. Conflict and frustration are inevitable *****cause of the tensions resulting from disagreements. While individuals should never change or compromise their fundamental values and beliefs, they can use conflict resolution techniques so that there is mutual satisfaction ***** the outcome of most disputes.

***** of the ***** powerful fac*****rs that influences the views that individuals ***** why they resist the views of others is their ego. Therefore, the most essential conflict resolution skills one can have ***** ***** ability to actually listen ***** what the other person is saying in order to acknowledge the importance ***** the other persons' views. L*****ten*****g involves asking questions instead of giving orders; ***** react very poorly when they are *****ld what to do. Listening is also crucial ***** developing a cle*****r understanding of what the issue actually is.

Once the problem is understood, it may then become possible to reach a ***** or develop concessions to settle an argument. A cooling off period may help to ease emotions so that a comprom*****e c***** be intelligently discussed. Differences must ***** acknowledged, but this requires sensitivity. People do not like to be told ***** are wrong. To sidestep ***** problem, it's *****tter to ***** indirect, non-confrontational communications. Examples include concentrating on addressing what is desired rather than what *****n't working, indirectly pointing out an***** person's mis*****s and admitting personal mistakes. The focus ***** be on "I want" versus "you did" to avoid placing blame on the o*****r party. A compromise implies that each ***** will get only some of ***** he/she desires and is formed by identifying common ground; concessions must ***** given ***** both sides.

On the organizational side, consensus dec*****ion making ***** ***** every***** ***** to*****her to ***** an agreement that all of the people can accept is preferred to *****talitarian rule. Unfortunately, ***** later ***** be a reality that employees must cope with. ***** th***** instance, tolerance will probably be necessary to accept *****e orders of another even though they are contrary to what one actually believes. The use of persuasion may be useful ***** convince an authoritative figure to ***** his/her mind. Knowledge ********** mutual respect ***** two of the most valuable factors in persuad*****g a le*****der. Playing office politics is ***** most dangerous form of ***** ********** managers who ignore the views ***** others are typically insecure and lack self confidence. Therefore, they will be threatened by an employee ***** ***** feel is going behind their backs or are trying to undermine their authority. Diplomacy, acting in a way that *****es not cause offence, is the best policy.

********** poor leaders, most good managers realize that the days of getting things d***** by decree ***** long over. But poor managers still abound in organizations and are extremely difficult to change. For this reason,