Essay - Ethics This Paper Presents a Case Study in Which Two...

ethics

***** paper presents a case study in which two organizations have different ethical stances toward their customers.

When one looks at the two *****s ***** the study, Dow J*****s and Johnson and ***** it initially appears th***** each company had *****e best interest of their customers at heart. Each of them stopped production, at least temporarily when the problem became evident, however when one examines the true motive of each company in the decisions that were made.

Johnson and Johnson

***** ***** first case the company was alerted to some products being tainted ***** seven people died in ***** area of Chicago because ***** it. The company was advised not ***** do anything about ***** as it was not very likely ***** it was beyond what had already happened, however the company made the decision to pull millions of dollars worth ***** Tylenol off of the shelves, nationwide as a precautionary me*****ure.

Before the *****-Cyanide incident companies had ***** dealt with such issues in the past and the incident at this time prompted Johnson and Johnson set the stage for how future cases should be handled.

***** making the decision ***** company made Johnson and Johnson truly put its customers ***** and didn't worry about ***** it would impact the bottom line or the company reputation.

In the second instance, Dow Jones found out that there was a 1 in 8 chance ***** the breast implants they manufactured and sold would leak. They also had rep*****ts that those leaks were the possible cause of health issues in the women who had *****. ***** made the decision about clos*****g the plants ***** were making ***** product.

This company didn't do what ***** did ***** it ***** the customers' *****st ***** at heart. They made the decision ***** made be***** public horror at the recent findings were about to reduce the demand for ***** product. In addition it helped them avoid paying out of pocket for large lawsuits from ***** wearing the product who suffered these health problems.

***** addition, a new product ***** on the m*****rket th***** was safe so the need for the silic***** implants was ab***** ***** become obsolete. Closing ***** plants was actually a financially sound decision for the *****.

The company did not follow any true ***** standard with ********** actions and they have proven through subsequent handling of lawsuits and concerns that they are only interested in protect*****g themselves.

Johnson and Johnson ***** a written ethical policy that m*****ates the patient's welfare and well being to be the highest priority in the business.

In addition the policy calls for the fair ***** ethical treatment of physicians that will recommend and prescribe their products.

It is our fundamental responsibility to place the well-being ***** ***** patient first by appropriately balancing r*****ks and benefits and ***** ensure that the best interests of patients and physicians who use our products receive utmost consideration(Johnson www.jnj.com/community/policies/research_development_conduct.htm).

It is our responsibility to help ensure access to our products in the communities