Essay - Hospitality Comm Communication and Human Resources in Hospitality Management in...

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hospitality comm

Communication and Human Resources in Hospitality Management

In the general overview which is provided by his text on the modernizing implicati*****s of service innovation, Peter Woods writes that "the culture ***** innovation has promoted new ways of organizing the global economy, new forms of capital exchange, and new ***** ***** working and consuming... the roles of economic actors, ***** ***** market relationships, appear to be constantly transforming." (*****, 2) This observation may be considered a centerpiece ***** our discussion, opening the subject of *****s in the service industry as part of a gr*****nder scheme of an innovative cultural thrust. Indeed, as we proceed with this discussion, ***** evident connection of processes and outcomes will emerge to characterize service innovation as a necessary aspect of ***** evolution of technological ***** philosophical practices in virtually every other market context. Particularly, we ***** be examining the role ***** progressive human resource orientation has played in improving innovation and effectiveness within the service sec*****r. The focus will be drawn toward ***** hospitality field, ***** is indeed a substantial front in the service *****.

***** the center of our ***** will ***** the case example of the Marriott Hotel cha*****, which has in recent years undergone a dramatic human res*****ce restructur*****g. The outcome of this restructuring is intended to be a significant improvement in meeting the challenges ***** are inherent to an increasingly diversified, globalized and technologically integrated marketplace. However, as the restructuring has served to significantly alter the hotel's personnel conditions and hierarchies, it ***** ***** for methods of effective business communication to be tailored to the demands which are specific to the hospitality industry.

***** is crucial ***** maintaining a clarity of responsibilities, roles and a sense of placement for personnel. The assurance ***** this takes place originates within the ***** resources de*****ment but must be disseminated to all corners of the newly calibrated organization.

According to the article entitled Marriott Corporation: The Cost of Capital, the ***** industry has seen a tumultuous progression of fast growth and sharp retraction. This has been particularly true for Marriott, which seized on an era ***** increased ********** *****d hospitality investment in order to catapult to the ********** of the market. However, chang*****g market realities and the increased nuance of the hospitality ***** would demand Marriott to consider altering its corporate structure so as to reflect a transition to a context in which it could more effectively approach hurdles distinct to individual divisions. ***** discussion here, b*****ed on the case study at hand, will remark upon the strategies regarding human resource ***** which would effectively be *****ed by the corporation in the interests ***** ***** reformation.

The primary avenue to ***** taken as assessed by the ***** study in achieving the goal of diversifying *****s operational orientation ***** be the creation of a new department with a more refined focus on financial ***** and investment properties relating ***** the specific aspect of hotel management (as opposed to the real-estate operation. Such is to say


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