Essay - Hospitality Comm Communication and Human Resources in Hospitality Management in...

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hospitality comm

Communication and Human Resources in Hospitality Management

In the general overview which is provided by his text on the modernizing implications of service innovation, Peter Woods writes that "the culture ***** ***** has promoted new ways of organizing the global economy, new forms of capital exchange, ***** new ***** ***** working and consuming... the roles of economic actors, ***** of market relationships, appear to be constantly transforming." (*****, 2) This observation may be considered a centerpiece to our discussion, opening the subject ***** innovations in the service industry as part of a gr*****nder scheme of an innovative cultural thrust. Indeed, as we proceed with this discussion, an evident connection of processes and outcomes will emerge to characterize service innovation as a necessary *****pect ***** ***** evolution of technological and philosophical practices in virtually every other market context. Particularly, we ***** be examining the role ***** progressive human res*****ce orientation has played in improv*****g innovation and effectiveness within the ***** sec*****r. The focus will be drawn toward the hospitality field, which is indeed a substantial front in the service industry.

***** the center of our discussion will be the case example of the Marriott Hotel chain, ***** has in recent years undergone a dramatic human resource restructur*****g. The outcome of this restructuring is intended to be a significant improvement in meeting the challenges which are inherent ***** an increasingly diversified, globalized and technologically integrated marketplace. However, as the restructuring h***** served to significantly alter the hotel's personnel conditions and hierarchies, it ***** ***** for methods of effective business *****unication to be tailored to the dem*****s which are specific ***** the hospitality industry.

This is crucial to maintaining a clarity of responsibilities, *****s and a sense of placement for personnel. The assurance ***** this takes place originates within the human resources department but must be disseminated to all corners of the *****ly calibrated organization.

According to the article entitled Marriott Corporation: The Cost of Capital, the hospitality industry has seen a tumultuous progression of fast growth ***** sharp retraction. This has been particularly true for *****, which seized on an era ***** increased ********** and hospitality investment in order to catapult to the ********** of the market. However, changing market realities and ***** increased nuance of the ***** ***** would dem***** Marriott to consider altering its corporate structure so as to reflect a transition to a context in which it could more *****ly approach hurdles distinct to individual divisions. The discussion here, b*****ed on the case study at hand, will remark upon the strategies regarding human resource communication which would effectively be approached by the corporation in the interests ***** *****s reformation.

***** primary avenue to be taken as assessed by ***** case study in achieving the goal of diversifying its operational orientation would be the creation of a new department with a ***** refined ***** on financial strategies and investment properties relating to the specific aspect of hotel management (as opposed to the real-estate operation. Such is to say


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