Essay - Letter of Appreciation for Excellent Medical Care Dear Sir Re:...

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Letter of Appreciation for Excellent Medical Care

Dear Sir

*****: Appreciation for Excellent Care

When a family is holidaying in a *****eign country, where they do not speak the language, even a sm*****ll accident can seem like an *****surmountable disaster. The first problem one faces is making oneself understood to natives ***** find the nearest hospital, and to service providers in order ***** relate ***** events leading to the *****. If something more serious and even life-threatening, like a heart attack ensues, the problem ***** even greater. This is why I wish ***** thank, from my *****, the staff at Taipei City Hospital, and in particular the cardio-vascular surgeon, Dr. Peter Wu, for their excellent care ***** service not only to ***** father, but also to the family as a whole. Your ***** made us aware once again of the deeper meaning of family, joy and health during ***** holiday season, and human kindness in the face of crisis.

We were ********** as a ***** in Taipei, Taiwan ***** the last Christmas holidays. The aim ***** *****se holidays was certainly not to go through a crisis ***** definitely not to have to face a potentially fatal heart attack. Our aim was simply ***** relax, enjoy the country, and enjoy each o*****r's company. However, this was not to be.

On the day of my fa*****r's heart *****, there were several difficulties facing us. ***** biggest was the language barrier. However, once we arrived at ***** hospital, all our fear were laid to rest at once. As soon as the staff realized the extent ***** our problem, the esteemed Dr. ***** arrived to assist *****. He was immediately informed that we were from abroad ***** could not ***** ***** language. He took over our case and explained to us in his fluent English that my father would be taken to the Operat*****g Room right away. With the little time he had ***** speak to us, he tried as *****st he ***** ***** calm us *****wn. He *****ked a st*****ff member to bring us ***** to drink while we waited for my fat*****r to come out of surgery.

In addition to the ***** barrier, we also had the worry ***** the hospital's facilities might be inadequate ***** handle my father's heart problem. ***** was ho*****ver not the case, and in addition to *****. Wu's ***** his staff's kind assistance, we ***** impressed not only with ***** immediate availability of ***** and technology, ***** also ***** the quality ***** these.

The staff were obviously well trained. Under Dr. Wu's leadership, they ***** understood our needs ***** tried as best to support not only my father, but also the ***** of us ***** a family. In the great crisis we were experiencing, the hospital ***** remained calm and friendly throughout. We had a comfort*****ble waiting area and staff was available at ***** times ***** see to our needs.

When he was certain that my father was out of danger, Dr. Wu came to talk *****


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