Essay - Letter of Appreciation for Excellent Medical Care Dear Sir Re:...


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Letter of Appreciation for Excellent Medical Care

***** Sir

Re: Appreciation ***** Excellent Care

When a family is holidaying in a foreign country, where they do not speak the language, even a sm*****ll accident can seem like an insurmountable disaster. The first problem one faces is making *****self understood to natives ***** find the nearest hospital, and to service providers in order ***** relate the events leading to the accident. If something more serious and even life-threatening, like a heart attack ensues, the problem ***** ***** greater. This is why I wish to thank, from my *****, the staff at Taipei City Hospital, and in particular ***** cardio-vascular surgeon, Dr. Peter Wu, for their excellent care and service not only to my f*****her, but also to the family as a whole. Your hospit*****l made us aware once again of the deeper meaning of *****, joy and health during the holiday season, and human kindness in the face of crisis.

We were ********** as a family in Taipei, Taiwan during ***** last Christmas holidays. The aim ***** these holidays was certainly not to go through a crisis and definitely not to have ***** face a potenti*****lly fatal heart attack. Our aim was simply to relax, enjoy the country, and enjoy each other's company. However, this was not to be.

On the day of ***** fa*****r's heart *****, there were several difficulties facing us. The biggest was the ***** barrier. However, once we arrived at the hospital, all our fear ***** laid to rest at once. As soon as ***** staff realized the extent of our *****, the esteemed Dr. ***** arrived to assist us. He was immediately informed that we were from abroad and could ***** ***** ***** language. ***** took over ***** case and explained to us in his fluent English that my father would ***** taken ***** the Operating Room right away. With the little time he had to speak ***** us, ***** tried as best he could to calm us down. He *****ked a st*****ff member to bring us ***** to drink while we waited for my ***** to come out of surgery.

In addition to the ***** barrier, we also had the worry that the hospital's facilities might be inadequate ***** handle my father's heart problem. This was ho*****ver not the case, and in addition to Dr. Wu's and his staff's kind *****ance, we ***** impressed not only with ***** immediate availability ***** facilities ***** technology, ***** also with the quality of these.

The staff were obviously well trained. Under Dr. Wu's leadership, they ***** understood our needs and tried as best to support ***** only ***** father, but also the rest of us as a family. In ***** great crisis we were experiencing, the hospital staff remained calm and friendly *****out. We had a comfortable waiting area and ***** w***** available at ***** times ***** see to ***** needs.

When he *****as certain that my fa*****r was out of danger, *****. Wu came to talk *****

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