Essay - Letter of Appreciation for Excellent Medical Care Dear Sir Re:...


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Letter of Appreciation for Excellent Medical Care

***** Sir

*****: Appreciation ***** Excellent Care

When a f*****mily is holidaying in a foreign country, where they do not speak the language, even a sm*****ll accident can seem like an insurmountable d*****aster. The first problem one faces is making ********** understood to natives ***** find the nearest hospital, *****d to service providers in order ***** relate the events leading to the *****. If something more serious and even life-threatening, like a heart attack ensues, the problem is ***** greater. This is why I wish to thank, from my *****, the staff at Taipei City Hospital, and in particular ***** cardio-vascular surgeon, Dr. Peter Wu, for their excellent care and service not only to ***** father, but also to the family as a whole. Your ***** m*****de us aware once again ***** the deeper meaning of family, joy and health during the holiday season, ***** human kindness in the face of crisis.

***** were holidaying as a ***** in Taipei, Taiwan ***** the last Christmas holidays. The aim of *****se holidays was certa*****ly not to go through a crisis and definitely not ***** have to face a potenti*****lly fatal heart attack. Our aim was simply to relax, enjoy the country, and enjoy each o*****r's company. However, this was not to be.

On the day ***** my fa*****r's heart attack, there were several difficulties facing us. ***** biggest was the language barrier. However, once we arrived at the hospital, all our fear ***** laid to rest at *****. As soon as ***** staff realized the extent of our *****, the esteemed *****. Wu arrived to assist us. He was immediately informed that we were from abroad and could not ***** ***** language. He took over ***** case and explained to us in his fluent English ***** my father would ***** taken to the Operat*****g Room right away. With the little time he had to speak ***** us, he tried as best ***** ***** to calm us down. He asked a st*****ff member to bring us something to drink while we waited for my ***** to come out of surgery.

In addition to the ***** barrier, ***** also had the worry that the hospital's facilities might be inadequate ***** handle my fa*****r's heart problem. This was however not the case, and in addition to Dr. Wu's ***** his staff's kind *****ance, we ***** impressed not ***** with ***** immediate availability of facilities and technology, ***** also with the quality of these.

The staff were obviously well trained. Under *****. Wu's leadership, they ***** understood our needs and tried as *****st to support not only ***** father, but also the ***** of us as a family. In the great ***** we were experiencing, ***** hospital staff remained calm and friendly throughout. We ***** a com*****table waiting area and staff w***** available at all times ***** see to our needs.

When he was certain that my father ***** out ***** danger, Dr. Wu came to talk *****

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