Essay - Letter of Appreciation for Excellent Medical Care Dear Sir Re:...


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Letter of Appreciation for Excellent Medical Care

***** Sir

Re: Appreciation for Excellent Care

When a f*****mily is holidaying in a foreign country, where they do not speak the language, even a small accident can seem like an insurmountable disaster. The first problem one faces is making *****self understood to natives ***** find the nearest hospital, *****d to service providers in order to relate ***** events leading to the *****. If something more serious and even life-threatening, like a heart attack ensues, the problem ***** even greater. This is why I wish ***** thank, from my *****, the staff at Taipei City Hospital, and in particular ***** cardio-vascular surgeon, Dr. Peter Wu, for their excellent care ***** service not only to ***** f*****her, but also to the family as a whole. Your hospital made us aware once again of the deeper meaning of *****, joy and health during ***** holiday season, and human kindness in the face of crisis.

***** were holidaying as a f*****mily in Taipei, Taiwan during ***** last Christmas holidays. The aim ***** these holidays was certainly not to go through a crisis and definitely not to have ***** face a potentially fatal heart attack. Our aim was simply to relax, enjoy the country, and enjoy each o*****r's company. However, this was not to be.

On the day of my fa*****r's heart *****, there were several difficulties facing us. ***** biggest was the language barrier. However, once we arrived at ***** hospital, all our fear were laid to rest at *****. As soon as the staff realized ***** extent ***** our problem, the esteemed Dr. ***** arrived to assist *****. He was immediately informed that we were from abroad ***** could not ***** the language. ***** took over our case and explained to us in his fluent English that my father would be taken ***** the Operat*****g Room right away. With the little time he had to speak to us, he tried as *****st he could ***** calm us down. He *****ked a st*****ff member to bring ***** ***** to drink while we waited for my father to come out of surgery.

***** addition to the ***** barrier, we also had the worry ***** the hospital's facilities might be inadequate ***** h*****le my *****'s heart problem. This was ho*****ver not the case, and in addition to *****. Wu's and his staff's kind assistance, we were impressed not ***** with ***** immediate availability ***** ***** and technology, ***** also ***** the quality of these.

The staff ***** obviously well trained. Under Dr. Wu's leadership, they ***** understood ***** needs and tried as best to support ***** only ***** father, but also the ***** of us as a family. In ***** great crisis we were experiencing, the hospital ***** remained calm ***** friendly *****out. We had a com*****t*****ble waiting area and staff was available at all times ***** see to our needs.

***** he ***** certain that my father was out of danger, *****. Wu came to talk *****

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