Essay - Letter of Appreciation for Excellent Medical Care Dear Sir Re:...


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Letter of Appreciation for Excellent Medical Care

Dear Sir

Re: Appreciation ***** Excellent Care

When a f*****mily is holidaying in a foreign country, where they do not speak the language, even a small accident can seem like an insurmountable d*****aster. The first problem one faces is making oneself understood to natives ***** find the nearest hospital, and to service providers in order to relate ***** events leading to the accident. If something more serious and even life-threatening, like a heart attack ensues, the problem ***** ***** greater. This is why I wish ***** thank, from my heart, the staff at Taipei City Hospital, and in particular ***** cardio-vascular surgeon, Dr. Peter Wu, for their excellent care and service not only to ***** f*****her, but also to the family as a whole. Your hospital made us aware once again of the deeper meaning of *****, joy and health during ***** holiday season, ***** human kindness in the face of crisis.

***** were holidaying as a f*****mily in Taipei, Taiwan ***** the last Christmas holidays. The aim ***** these holidays was certa*****ly not ***** go through a crisis and definitely not to have to face a potenti*****lly fatal heart attack. Our aim was simply to relax, enjoy the country, and enjoy each other's company. However, this was not to be.

On the day of my father's heart attack, there were several difficulties facing us. ***** biggest was the ***** barrier. However, once we arrived at ***** hospital, all our fear ***** laid to rest at *****. As soon as the staff realized the extent ***** our *****, the esteemed *****. ***** arrived to assist us. He was immediately informed that we were from abroad and could not speak ***** language. He took over our case and explained to us in his fluent English that my father would be taken to the Operating Room right away. With the little time he had ***** ***** to us, he tried as *****st ***** ***** to calm us *****wn. He *****ked a st*****ff member ***** bring us ***** to drink while we waited for my ***** to come out of surgery.

***** addition to the ***** barrier, ***** also had the worry that the hospital's facilities might be inadequate to handle my ***** heart problem. This was however not the case, and in addition ***** Dr. Wu's ***** his staff's kind **********, we ***** impressed not only with ***** immediate availability of ***** and technology, ***** also with the quality ***** these.

The staff were obviously well trained. Under Dr. Wu's leadership, they immediately understood ***** needs and tried as best to support not only my father, but also the rest of us ***** a family. In ***** great crisis we were experiencing, the hospital staff remained calm ***** friendly *****out. We had a com*****table waiting area and ***** was available at ***** times ***** see to our needs.

When he was certain th***** my fa*****r ***** out ***** danger, Dr. Wu came to talk *****

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