Essay - Letter of Appreciation for Excellent Medical Care Dear Sir Re:...

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Letter of Appreciation for Excellent Medical Care

Dear Sir

*****: Appreciation for Excellent Care

When a f*****mily is holidaying in a ********** country, where they do not speak the language, even a sm*****ll accident can seem like an insurmountable d*****aster. The first problem one faces is making ********** understood to natives to find the nearest hospital, *****d ***** service providers in order to relate the events leading to the accident. If something more serious and even life-threatening, like a heart attack ensues, the problem ***** even greater. This is why I wish ***** thank, from my heart, the staff at Taipei City Hospital, and in particular ***** cardio-vascular surgeon, Dr. Peter Wu, for their excellent care ***** service not only to my f*****her, but also to the family as a whole. Your hospital made us aware once again of the deeper meaning of family, joy and health during the holiday season, ***** human kindness in the face of crisis.

We were *****ing as a ***** in Taipei, Taiwan during ***** last Christmas holidays. The aim ***** these holidays was certainly not to go through a crisis and definitely not ***** have to face a potentially fatal heart attack. Our aim was simply ***** relax, enjoy the country, and enjoy each other's company. However, this was not to be.

On the day of my fa*****r's heart *****, there were several difficulties facing us. ***** biggest was the language barrier. However, once we arrived at ***** hospital, all our fear ***** laid to rest at *****. As soon as the staff realized the extent ***** our *****, the esteemed Dr. Wu ***** to assist *****. He was immediately informed that we were from abroad ***** could not ***** the language. He took over ***** case and explained to us in his fluent English that my father would be taken ***** the Operat*****g Room right away. With the little time he had to speak to us, ***** tried as best he ***** ***** calm us *****wn. He asked a st*****ff member to bring ***** ***** to drink while we waited for my ***** to come out of surgery.

***** addition to t***** language *****, ***** also had the worry that the hospital's facilities might be inadequate ***** h*****le my father's heart problem. This was however not the case, and in addition to Dr. Wu's and his staff's kind **********, we were impressed not only with the immediate availability of facilities and technology, ***** also with the quality ***** these.

The staff ***** obviously well trained. Under Dr. Wu's leadership, they ***** understood our needs and tried as best to support not only ***** father, but also the ***** of us as a family. In the great crisis we were experiencing, the hospital ***** remained calm ***** friendly *****out. We had a com*****t*****ble waiting area and staff was available at ***** times ***** see to ***** needs.

When he was certain that my father ***** out ***** danger, Dr. Wu came to talk *****


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