Essay - Letter of Appreciation for Excellent Medical Care Dear Sir Re:...


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Letter of Appreciation for Excellent Medical Care

Dear Sir

*****: Appreciation ***** Excellent Care

When a f*****mily is holidaying in a foreign country, where they do not speak the language, even a small accident can seem like an *****surmountable d*****aster. The first problem one faces is making oneself understood to natives ***** find the nearest hospital, and to service providers in order to relate the events leading to the accident. If something more serious and even life-threatening, like a heart attack ensues, the problem is ***** greater. This is why I wish to thank, from my heart, the staff at Taipei City Hospital, and in particular the cardio-vascular surgeon, Dr. Peter Wu, for their excellent care and service not only to ***** f*****her, but also to the family as a whole. Your hospit*****l made us aware once again ***** the deeper meaning of family, joy and health during the holiday season, ***** human kindness in the face of crisis.

We were *****ing as a f*****mily in Taipei, Taiwan ***** ***** last Christmas holidays. The aim of these holidays was certa*****ly not ***** go through a crisis and definitely not to have to face a potenti*****lly fatal heart attack. Our aim was simply to relax, enjoy the country, and enjoy each o*****r's company. However, this was not to be.

On the day of my fa*****r's heart *****, there were several difficulties facing us. ***** biggest was the language barrier. However, once we arrived at the hospital, all our fear were laid to rest at *****. As soon as the staff realized ***** extent ***** our problem, the esteemed Dr. ***** ***** to assist us. He was immediately informed that we were from abroad and could not speak ***** language. ***** took over ***** case and explained to us in his fluent English that my father would ***** taken ***** the Operating Room right away. With the little time he had to ***** to us, he tried as best he could to calm us down. He asked a staff member ***** bring ***** ***** to drink while we waited for my ***** to come out of surgery.

In addition to t***** language barrier, we also had the worry ***** the hospital's facilities might be inadequate ***** h*****le my father's heart problem. ***** was ho*****ver not the case, and in addition to *****. Wu's ***** his staff's kind **********, we ***** impressed not only with ***** immediate availability ***** ***** and technology, ***** also ***** the quality of these.

The staff were obviously well trained. Under Dr. Wu's leadership, they ********** understood our needs and tried as *****st to support ***** only my father, but also the ***** of us as a family. In ***** great crisis we were experiencing, the hospital staff remained calm and friendly *****out. We had a comfortable waiting area and staff w***** available at all times ***** see to ***** needs.

When he ********** certain that my fa*****r was out ***** danger, *****. Wu came to talk to

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