Essay - Letter of Appreciation for Excellent Medical Care Dear Sir Re:...


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Letter of Appreciation for Excellent Medical Care

Dear Sir

Re: Appreciation for Excellent Care

When a f*****mily is holidaying in a foreign country, where they do not speak the language, even a small accident can seem like an insurmountable disaster. The first problem one faces is making *****self understood to natives to find the nearest hospital, *****d to service providers in order ***** relate ***** events leading to the accident. If something more serious and even life-threatening, like a heart attack ensues, the problem ***** even greater. This is why I wish to thank, from my heart, the staff at Taipei City Hospital, and in particular ***** cardio-vascular surgeon, Dr. Peter Wu, for their excellent care ***** service not only to my father, but also to the family as a whole. Your hospit*****l made us aware once again of the deeper meaning of family, joy and health during the holiday season, and human kindness in the face of crisis.

***** were holidaying as a ***** in T*****ipei, Taiwan ***** ***** last Christmas holidays. The aim ***** these holidays was certa*****ly not to go through a crisis ***** definitely not ***** have to face a potentially fatal heart attack. Our aim was simply ***** relax, enjoy the country, and enjoy each other's company. However, this was not to be.

On the day of ***** fa*****r's heart *****, there were several difficulties facing us. ***** biggest was the ***** barrier. However, once we arrived at ***** hospital, all our fear were laid to rest at once. As soon as the staff realized the extent of our problem, the esteemed *****. ***** arrived to assist *****. He was immediately informed that we were from abroad and could not speak the language. ***** took over ***** case and explained to us in his fluent English that my father would be taken ***** the Operat*****g Room right away. With the little time he had to speak to us, ***** tried as *****st he ***** ***** calm us down. He asked a st*****ff member to bring ***** something to drink while we waited for my fat*****r to come out of surgery.

***** addition to the ***** barrier, ***** also had the worry ***** the hospital's facilities might be inadequate to handle my fa*****r's heart problem. ***** was however not the case, and in addition to Dr. Wu's and his staff's kind assistance, we were impressed not ***** with the immediate availability ***** facilities ***** technology, but also with the quality of these.

The staff ***** obviously well trained. Under *****. Wu's leadership, they ***** understood our needs and tried as *****st to support not only my father, ***** also the ***** of us as a family. In the great crisis we were experiencing, the hospital staff remained calm and friendly throughout. We had a com*****table waiting area and ***** w***** available at all times to see to ***** needs.

When he was certain that my fa*****r was out of danger, Dr. Wu came to talk to

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