Essay - Letter of Appreciation for Excellent Medical Care Dear Sir Re:...


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Letter of Appreciation for Excellent Medical Care

***** Sir

Re: Appreciation for Excellent Care

When a f*****mily is holidaying in a *****eign country, where they do not speak the language, even a small accident can seem like an *****surmountable disaster. The first problem one faces is making oneself understood to natives ***** find the nearest hospital, and to service providers in order to relate ***** events leading to the *****. If something more serious and even life-threatening, like a heart attack ensues, the problem is ***** greater. This is why I wish ***** thank, from my *****, the staff at Taipei City Hospital, and in particular the cardio-vascular surgeon, Dr. Peter Wu, for their excellent care and service not only to my father, but also to the family as a whole. Your hospit*****l made us aware once again of the deeper meaning of *****, joy and health during ***** holiday season, ***** human kindness in the face of crisis.

***** were holidaying as a family in Taipei, Taiwan dur*****g ***** last Christmas holidays. The aim ***** these holidays was certainly not ***** go through a crisis and definitely not to have to face a potentially fatal heart attack. Our aim was simply ***** relax, enjoy the country, and enjoy each o*****r's company. However, this was not to be.

On the day of my father's heart attack, there were several difficulties facing us. The biggest was the language barrier. However, once we arrived at ***** hospital, all our fear ***** laid to rest at *****. As soon as the staff realized the extent ***** our *****, the esteemed *****. Wu ***** to assist us. He was immediately informed that we were from abroad ***** could not ***** the language. ***** took over ***** case and explained to us in his fluent English that my father would be taken to the Operating Room right away. With the little time he had ***** speak to us, ***** tried as best he could ***** calm us *****wn. He asked a staff member to bring ***** ***** to drink while we waited for my ***** to come out of surgery.

In addition to the ***** barrier, we also had the worry that the hospital's facilities might be inadequate ***** h*****le my ***** heart problem. This was ho*****ver not ***** case, and in addition to Dr. Wu's and his staff's kind *****ance, we were impressed not ***** with the immediate availability of facilities ***** technology, ***** also ***** the quality ***** these.

The staff were obviously well trained. Under *****. Wu's leadership, they immediately understood our needs and tried as best to support not only my father, but also the rest of us as a family. In ***** great crisis we were experiencing, the hospital staff remained calm ***** friendly *****out. We had a comfort*****ble waiting area and ***** was available at all times to see to ***** needs.

***** he was certain th***** ***** fa*****r ***** out ***** danger, Dr. Wu came to talk *****

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