Essay - Letter of Appreciation for Excellent Medical Care Dear Sir Re:...

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Letter of Appreciation for Excellent Medical Care

***** Sir

Re: Appreciation for Excellent Care

When a f*****mily is holidaying in a foreign country, where they do not speak the language, even a sm*****ll accident can seem like an *****surmountable d*****aster. The first problem one faces is making oneself understood to natives to find the nearest hospital, and to service providers in order to relate the events leading to the accident. If something more serious and even life-threatening, like a heart attack ensues, the problem is ***** greater. This is why I wish ***** thank, from my heart, the staff at Taipei City Hospital, and in particular ***** cardio-vascular surgeon, Dr. Peter Wu, for their excellent care ***** service not only to my f*****her, but also to the family as a whole. Your ***** made us aware once again ***** the deeper meaning of family, joy and health during the holiday season, ***** human kindness in the face of crisis.

***** were *****ing as a ***** in Taipei, Taiwan ***** the last Christmas holidays. The aim ***** these holidays was certainly not ***** go through a crisis and definitely not to have ***** face a potentially fatal heart attack. Our aim was simply to relax, enjoy the country, and enjoy each other's company. However, this was not to be.

On the day of my father's heart *****, there were several difficulties facing us. ***** biggest was the language barrier. However, once we arrived at ***** hospital, all our fear ***** laid to rest at once. As soon as the staff realized ***** extent ***** our problem, the esteemed *****. Wu arrived to assist us. He was immediately informed that we were from abroad ***** could not ***** the language. He took over ***** case and explained to us in his fluent English ***** my father would ***** taken to the Operating Room right away. With the little time he had to speak ***** us, ***** tried as best he ***** to calm us *****wn. He asked a staff member ***** bring us ***** to drink while we waited for my ***** to come out of surgery.

***** addition to t***** ***** barrier, ***** also had the worry that the hospital's facilities might be inadequate to handle my ***** heart problem. ***** was however not the case, and in addition to Dr. Wu's and his staff's kind **********, we ***** impressed not ***** with ***** immediate availability ***** facilities ***** technology, but also ***** the quality of these.

The staff were obviously well trained. Under Dr. Wu's leadership, they ***** understood our needs and tried as best to support not only ***** father, but also the ***** of us as a family. In the great ***** we were experiencing, the hospital staff remained calm and friendly throughout. We had a com*****table waiting area and ***** w***** available at ***** times ***** see to ***** needs.

***** he ********** certain that my fa*****r was out of danger, *****. Wu came to talk to


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