Essay - Motivational Profile of Southwest Airlines Southwest Airlines Were Founded More...

Motivational profile of southwest airlines

***** Airlines were founded more than 36 years ago by Rollin King and Herb Kelleher having at the basis a simple concept: getting the passengers ***** the destination in due time, at low prices ***** make them have a good time during their flight. It seems that the plan proved to be good, as since 1987 "Southwest has consistently led the entire airline industry with ***** *****est ratio of complaints per passengers boarded'. Moreover, the numbers speak for themselves: the company's net income is ***** $499 million, the total number of passengers carried is ***** 96.3 million, the total RPMs are of 67.7 billion, the passenger load factor is of 73.1%, whileas ***** total operating revenue ***** of 9.1 billion.

***** these circumstances, "the mission of ***** Airlines is dedication to the highest quality of Cus*****mer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit." In the same framework, ***** company aims to offer its employees a st*****ble ***** friendly work environment, where they would have the possibility of learning and ***** professional advancing. In ***** same respects, the management appreciates ***** personnel's creativity ***** innovation and, as a follow-up, they are rewarded for bringing improvements within the Southwest Airlines. In addition, the employees are treated with concern, respect, ***** caring attitude within ***** organization, a sort of attitude they ***** demanded ***** use in the relationship with the company's customers.

What ***** for sure is ***** *****se tactics are highly appreciated by the personnel of the company, ***** the Southwestern Airl*****es has ***** than 33.000 people ***** its system. It may be inferred that the main motivation strategy consists in offering them incentives and *****nefices. Moreover, the leadership style counts a lot as well, as the concern, ***** and ***** attitude surely offers them the sensation of a friendly ***** environment.

***** my opinion, the leadership style must be the ***** source of motivation for the ***** and, *****refore, it should continuously be improved. Practically, the company's management has succeeded to give ***** employees the feeling that ***** is not only ***** job that matters, but them as persons as *****. This attitude usually leads to the feeling ***** the re*****on for which one comes ***** work and does his job properly is not ***** obligation, but his personal satisfaction and pleasure. I consider that all big companies should adopt a policy as such and give their employees the feeling they are highly appreciated and valued.

On the o*****r hand, it is clearly enough that the financial benefits ***** of great importance as well, because t***** is *****he ultimate end of any path in develop*****g a career. Thus, as mentioned above, the fact that ***** company rewards its people ***** bringing improvements inside must be a successful policy, as people are practic*****y motivated to do their job and are encouraged to contribute more to the well-being of SWA. In the ***** respects, the ***** should not omit ***** increase the