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4. In order to get employees more involved with their jobs and show a more of org*****nizational commitment, the CEO should be aware on how employees should ***** treated since he should be required ***** treat ***** as a partner in his business. From there, there, he should use Emoti*****al Intelligence, which is a theory th*****t managers ***** CEO's understand their employee's emotions. This helps them to communicate effectively and it makes the employees feel they are on the page. This approach generated loyalty ***** challenged the ***** to make the business a success. Each employee should be offered stock options and given a portion of the pr*****its ***** *****n incentive to keep working *****ward higher customer satisfaction. Motivation ***** communication are additional ways the CEO could create happy **********. Challenging employees allows him or her to ***** creative and generate new ideas or product lines that will increase sales and or customer satisfaction. Listening to employees opinions is vital to *****. The people who w*****k the frontline of any ***** will have ideas on how to better the processes. Some companies used an ***** uncommon to most *****'s; walking around the store to meet ********** greet ***** associates and customers. This approach allowed the consumers the opportunity to tell ***** ***** well he or she liked the store and offer suggestions for change. The associates liked this approach because it made him an approachable CEO who was willing to listen to employees and customers.

According to McShane and Von Glinow (2005), organizational culture is a basic pattern of shared values, assumptions and beliefs considered to be ***** correct way of thinking about and acting on problems ***** opportunities facing an organizati***** (pg. ______). This ***** in culture caused panic for employees and the ***** and attitudes started ***** change about ***** future of their comp*****. They were unsure about the future of the company ***** many ***** were reconsidering staying at the company. Overall, the ***** of environment caused an attitude change for employees in both *****.

Start*****g in 1927, a professor from H*****rvard University undertook a series of studies to determ*****e how variations in light*****g and humidity produced differing levels ***** employee productivity in a manufactur*****g plant. When the light increased, productivity went up. Since rules of effective research dictated testing more than one condition, the experimenters also decreased ***** intensity of the lights. Again, productivity improved. Similar studies were conducted with humidity ***** later ***** psychological aspects, such as group pressure, leadership style and ***** hours. Regardless of the variable that ***** manipulated, ***** was shown to increase. The key discovery in this series of studies ***** not ***** conditions ***** maximized productivity. Rat*****, the studies eventually concluded that the ***** ***** workers increased simply because the researchers ***** paying attention ***** *****m (and showing interest in them). The insights gained ***** these studies changed the development of organizational leadership. The researchers learned ***** productivity could be maximized when *****s felt as though their needs were *****ing

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