Essay - Organizational Communication Interview Overview—management in Health Care for the Purposes...

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Organizational Communication

Interview Overview—Management in Health Care

***** the purposes of this assignment, I interviewed an individual at a local hospital, to ask them, from a m*****nagement perspective, what the challenges were in the present health care industry. Overall, when assured of confidentiality, the individual responded to me that ***** care presents some of ***** most difficult emotional and practical challenges, from a management *****, for any management-level administrator. One of the ***** difficult organizational communication challenges is negotiating ***** completely different perspectives of the health care pr*****essionals in the arena of care, such as the doctors and nurses, with individuals at the hospital primarily concerned ***** cutting costs ***** fulfilling administr*****ive, rather than care giving functions.

*****, even doctors, nurses, and other practitioners primarily ***** with care can be at odds amongst themselves. *****n today's cost-***** environment, nurses are often called upon to perform the tasks of doctors. This can cause anger on ***** part ***** the doctors, ***** also anger on ***** part of the nurses who believe that their diagnostic and treatment capabilities ***** not accorded enough respect. Also, physician's assistants are increasingly asked to fulfill the functions ***** nurses, which *****s organizational conflict, as well ***** the fact that physician assistants are asked ***** perform, quite often, the tasks of aids, despite ***** job description. Mediation ***** an adequate counseling and human resource staff has provided some relief.

Additional challenges for staff members relate to ***** increasingly arcane referral system at ***** hospitals, which ***** *****ten misunderstood by both patients and **********. It is often tempting for individuals responsible for the financial management of the hospital to sacrifice care, to preserve budgetary needs and constraints, ***** it ***** often tempting for ********** and nurses to attempt to circumvent the ***** protocols of insurance referrals, in the interest ***** preserving ***** best care for patients, but putting the hospital at financial and legal risk. Communication between different arms of the hospital is essential in meeting these *****. Frequent staff meetings to keep doctors and nurses abreast ***** the often arcane language of the insurance *****, and of the ***** and public relations state ***** the hospital is just as necessary ***** keeping o*****r budgetary and administrative members aware of the changes and challenges in the ***** *****


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