Essay - Organizational Communication Interview Overview—management in Health Care for the Purposes...

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Organizational Communication

Interview Overview—Management in Health Care

***** the purposes of this assignment, I interviewed an individual at a local hospital, to ask them, from a m*****agement perspective, wh***** the challenges were in ***** present health care industry. Overall, when assured of confidentiality, the individual responded ***** me that health care presents some ***** the most difficult emotional and practical challenges, from a management perspective, for any *****-level administrator. One of the ***** difficult organizational communication challenges is negotiating ***** completely different perspectives of the ***** care pr*****essionals in the arena of care, such as ***** doctors and nurses, with individuals at the hospital primarily concerned with cutting costs ***** fulfilling administr*****ive, rather than care giving functions.

However, even doctors, nurses, and other practitioners primarily ***** with care can be at odds amongst *****selves. In today's cost-***** environment, nurses are *****ten called upon to perform the tasks of doctors. This can cause anger on the part ***** the doctors, ***** also anger ***** the part of the nurses who ********** that their diagnostic and treatment capabilities ***** not accorded enough respect. Also, physician's assistants are increasingly asked to fulfill the functions ***** *****, which *****s organizational conflict, as well ***** the fact that physician ***** are asked to perform, quite often, the tasks of aids, despite *****ir job description. Mediation and an adequate counseling *****d human resource staff has provided some relief.

Additional challenges for staff members relate to the increasingly arcane referral system at ***** hospitals, which are *****ten misunderstood by both patients and **********. It is often tempting for individuals responsible for ***** financial management of the hospital to sacrifice care, to preserve budgetary needs and constraints, ***** it ***** often tempting ***** physicians and nurses ***** attempt to circumvent the hospital protocols of insurance referrals, in the interest ***** preserving the best care for *****, but putting ***** hospital at financial and legal risk. Communication between different arms of the ***** is essential in meeting these *****. Frequent ***** meetings to keep doc*****rs and ***** abreast ***** the often ***** language of the insurance industry, and of ***** budgetary and public relations state of the hospital is just as necessary as keeping o*****r ***** and admin*****trative members aware of the changes ***** challenges in the health care


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