Essay - Organizational Communication Interview Overview—management in Health Care for the Purposes...

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Organizational Communication

Interview Overview—Management in Health Care

For the purposes of this assignment, I interviewed an individual at a local hospital, to ask them, from a m**********gement perspective, wh***** the challenges were in ***** present health care industry. Overall, when assured of confidentiality, the individual responded ***** me that ***** care presents so***** of the most difficult emotional and practical challenges, from a management *****, for any ********** administrator. One of the most difficult organizational communication challenges is negotiating the completely different perspectives of the health care pr*****essionals in the arena of care, such as the doctors and nurses, with individuals at ***** hospital primarily concerned ***** cutting costs ***** fulfilling administr*****ive, rather than care giving functions.

*****, even doctors, nurses, and other practitioners primarily concerned with care can be at odds amongst themselves. In today's cost-***** environment, nurses are often called upon to perform the tasks of *****. This can cause anger on ***** part ***** the doc*****rs, ***** also anger on the ***** of ***** nurses who believe that their diagnostic and treatment capabilities are not accorded enough respect. Also, physician's assistants are increasingly asked to fulfill the functions ***** nurses, which *****s organizational conflict, as well as ***** fact that physician *****sistants are asked to perform, quite often, the tasks of aids, despite ***** job description. Mediation and an adequate counseling and human resource staff has provided some relief.

Additional challenges for staff members relate ***** the ***** arcane referral system at local hospitals, ***** ***** *****ten misunderstood by both patients and **********. It is often tempting for individuals responsible for ***** financial management of the hospital to sacrifice care, to preserve budgetary needs and constraints, and it ***** *****ten ***** ***** physicians ***** nurses to attempt to circumvent the hospital protocols of insurance referrals, in the interest of preserving the best care for *****, but putting ***** ***** at ***** and legal risk. Communication between different arms of the hospital is essential in meeting these *****. Frequent ***** meetings to keep doctors and nurses abreast ***** the often ***** language of the insurance industry, and of the budgetary and public relations state of the ***** is just as necessary ***** keeping o*****r ***** and administrative members aware of the changes and challenges in the health *****


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