Essay - Organizational Communication Interview Overview—management in Health Care for the Purposes...


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Organizational Communication

Interview Overview—Management in Health Care

For the purposes of this assignment, I interviewed an individual at a local hospital, to ask them, from a m**********gement perspective, wh***** the challenges were in ***** present health care industry. Overall, when assured of confidentiality, the individual responded ***** me that health care presents so***** of ***** most difficult emotional and practical challenges, from a management perspective, for any management-level administrator. One of the most difficult organizational communication challenges is negotiating ***** completely different perspectives of the health care professionals in the arena of care, such as the doctors and nurses, with individuals at the hospital primarily concerned ***** cutting costs and fulfilling admin*****trative, rather than care giving functions.

However, even doctors, nurses, ***** other practitioners primarily ***** with care can be at odds amongst themselves. In today's cost-cutting environment, nurses are *****ten called upon to perform the tasks of *****. This can cause anger on ***** part ***** the doctors, and also anger ***** the ***** of ***** nurses who ********** that their diagnostic ***** treatment capabilities are not accorded enough respect. Also, physician's assistants are increasingly asked to fulfill the functions of nurses, which causes organizational conflict, as well ***** the fact that physician ***** are asked to perform, quite *****ten, the tasks of aids, despite their job description. Mediation and an adequate counseling and human resource staff has provided some relief.

Additional challenges for ***** members relate to the ***** arcane referral system at ***** *****s, ***** are ********** misunderstood by both patients and caregivers. It is often tempting for individuals responsible for ***** financial management of the hospital to sacrifice care, to preserve budgetary needs and constraints, ***** it ***** often tempting ***** physicians and nurses to attempt to circumvent the hospital protocols of insurance referrals, in the interest ***** preserving ***** best care for patients, but putting the ***** at financial and legal risk. ***** between ***** arms of the hospital is essential in meeting these challenges. Frequent staff meetings to keep doctors and nurses abreast of the often ***** language of the insurance *****, and of ***** ***** and public relations state of the hospital is just as necessary ***** keeping o*****r budgetary and administrative members aware of the changes and challenges in the ***** *****

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