Essay - Organizational Communication Interview Overview—management in Health Care for the Purposes...

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Organizational Communication

Interview Overview—Management in Health Care

***** the purposes of this assignment, I interviewed an individual at a local hospital, to ask them, from a m**********gement perspective, what the challenges were in ***** present health care industry. Overall, when assured of confidentiality, the individual responded ***** me that health care presents some of ***** most difficult emotional and practical challenges, from a management perspective, for any management-level administrator. One of the ***** difficult organizational communication challenges is negotiating ***** completely different perspectives of the ***** care professionals in the arena of care, such as the doctors and nurses, with individuals at the hospital primarily concerned ***** cutting costs and fulfilling admin*****tr*****ive, rather than care giving functions.

*****, even doctors, nurses, and other practitioners primarily concerned with care can be at odds amongst *****selves. *****n today's cost-***** environment, nurses are *****ten called upon to per*****m the tasks of doc*****rs. This can cause anger on the part ***** the doctors, and also anger ***** the ***** of the nurses who ********** that their diagnostic and treatment capabilities are not accorded enough respect. Also, physician's assistants are increasingly asked to fulfill the functions ***** nurses, which *****s organizational conflict, as well ***** the fact that physician assistants are asked to perform, quite often, the tasks of aids, despite *****ir job description. Mediation and an adequate counseling *****d human resource staff has provided some relief.

Additional challenges for ***** members relate to the increasingly arcane referral system at local *****s, ***** are *****ten misunderstood by both patients and caregivers. It is often tempting for individuals responsible for the financial management of the hospital to sacrifice care, to preserve budgetary needs and constraints, ***** it is *****ten ***** for ********** and nurses to attempt to circumvent the ***** protocols of insurance referrals, in the interest ***** preserving ***** best care for *****, but putting the hospital at ***** and legal risk. ***** between different arms of the ***** is essential in meeting these challenges. Frequent staff meetings to keep doc*****rs and nurses abreast of the *****ten ***** language of the insurance industry, and of the budgetary and public relations state of the hospital is just as necessary ***** keeping o*****r ***** and administrative members aware of the changes ***** ***** in the health care


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