Essay - Pre-paid Phones Question Please Give an Example from Your Own...

Pre-paid phones

Question

Please give an example from your own experience that demonstrates planned organizational change. Describe how the change was implemented, as well as subsequent management of same. Use Lewin's phases to illustrate the process.

The psychologist Kurt Lewin identified three stages that all human beings and all organizations proceed through when experiencing *****. First, employees must enter the unfreezing stage. When working for a sm*****ll, prepaid phone company, I have had the ability to witness this unfreezing phenomenon in the relatively small pool ***** 23 workers in ***** office. During the unfreezing stage, employees drag their feet and try ***** show the benefits of things remaining ***** same, not because there are real benefits to the old st*****ard operating procedures, but ***** change makes *****m uncomfortable.

When switching to a new computer system ********** work to keep track of inven*****ry and ***** customer buying patterns, rather than dive into learning about the process with eager and open arms, ***** tried to justify the previous way of accounting for inventory. According to *****, talking about the future or job training "is seldom enough to move employees from th***** 'frozen' state ***** significant ef*****t may be required to 'unfreeze' them and get ***** moving," in short, employees must be pushed to unfreeze ("Lewin's Three Stages," 2007, Changing Minds).

Discussing the difficulties ********** experienced with the new session during the training session, and understanding ***** management was sympathetic to ***** concerns, but the change ***** necessary, seemed to be a helpful psychological technique to render *****m more 'change ready' or unfrozen. The next stage, transitioning thus required time, but a sympathetic management attitude ***** delays during this phase was helpful in mak*****g that change seem ***** acceptable. Of course, ***** always requires toleration of a few 'glitches' or bumps, on the p*****rt of management and employees, especially a form ***** transitioning that requires accumulating additional knowledge ***** putting forth a greater mental effort. However, today now that we are 'refrozen,' ***** better, more efficient, and stronger, using our current ***** inventory system, no one can believe that we ever used such an antique system in the past. Time ***** many headaches have been saved, but the ***** process will surely occur aga*****, when once again we have to switch to an upgraded system

Question

Describe the role of money as a motiv*****tor and then list, in order of importance, the specific motivators you believe are vital in creat*****g a motiv*****ting work place.

Money, of ***** is the reason that most people come to *****—employees ***** to pay ***** bills. But other motivating factors come into play in terms of why specific employees go the extra mile *****y day at their place of employment. First of all, there are many prepaid phone companies ***** as the one I work for—employees have a gre***** deal ***** choice to move from one establishment to another. However, not all of these companies boast the level of engagement and motivation seen ***** our employees. Because employees