Essay - Quality Care the Definition of Quality Care as it Applies...


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Quality Care

The definition of quality care as it applies to nursing homes must be expanded to be inclusive on all fr*****ts. It must be ***** to allow any and all modalities that contribute to a perception and experience of a high ***** of care by the residents. It must also be expanded to encomp*****s the perceptions of and value to the o*****r significant stakeholders involved when a person enters a ***** home. The expanded definition of quality care in nurs*****g homes includes:

The *****est level of attention to the medical requirements of ***** patient's condition.

The highest level of attention to the physical comfort, insofar as it is achievable and ***** whatever means, of the patient.

The ***** level of concern for emotional/mental/spir*****ual *****s of ***** patient, whatever that entails.

***** to providing all caregivers, from cleaning staff to physicians both the incentive and freedom ***** deliver high quality customized care.

Avoiding the intrusion of regulatory and financial matters into the ***** and life of ***** *****.

An assessment ***** the shortcomings in these areas identified by other researchers make it clear ***** these are appropriate *****s to use to arrive at higher care ***** ***** nursing *****. For example, Uhlen*****rg noted that the average nursing home resident gets actual nurse attention for no more than nine minutes a day (1997 p. 71+); ***** is an obvious indication that more attention ***** be paid to patients' medical requirements.

Uhlenberg also noted ***** ***** comfort needs improvement. Those who cannot walk or bathe without assistance are entrusted to the c***** of aides who often have little training ***** virtually no motivation. In fact, they "treat [the patients] as w*****k objects" rather than human beings, and there is ***** social interaction (*****, p. 71+). A beginning of bringing the facts toward the expanded definition would be to improve the salary and fringe benefits ***** those workers, and offer prospects for advancement, which ***** be a complete reversal of the *****-antagonistic relationships Uhlenberg notes between this staff population ***** supervisors (1997, p. 71+).

The expanded definition also notes that the emotional/mental/spiritual concerns of ***** patient, whatever that entails, would also constitute quality care.

***** researcher h***** noted that it would be desirable ***** survey nursing home ***** directly concerning their satisfaction with services; often, proxies (other family members?) are surveyed, but ***** perceptions of what is valuable concerning emotional/mental/spiritual care might be far different from the perceptions ***** ***** residents. That researcher noted ***** "residents place a high ***** on the ability to exerc*****e control over their lives, to be treated with dignity, and to be *****d for ***** competent staff' while family ***** do not value autonomy as much (Peak & Sinclair, 2002, p. 75+) More*****, that research suggested ***** social workers ***** be the ideal workers to carry out such *****s beca***** of their communications ***** interpersonal skills and training. Also, it was noted that:

***** ***** strive to empower clients, and satisfaction surveys can be used as an empowerment

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