Essay - Role of Emotions and Personality in the Workplace Organizational Behavior...

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Role of Emotions and Personality in the Workplace

Organizational Behavior


The significance ***** personality and emotions in the workplace today cont*****ues to be actively debated within the academic ***** practitioner professional communities. Previous generations of management ********** discounted the validity ***** studying emotions, stating instead that business *****s need to ***** logical, reasoned and rational decision makers and at best, ***** ***** to be sublimated to ***** greater needs of the organization. From ***** 1980s on emotions are increasingly seen as a cognitive process (Bono, Foldes, (Vinson, Muros, 2007) that can provide useful insights into managing employees to higher levels of performance (Miller, 2002). The progression of management theorists to define and fine-tune cognitive frameworks in studying the effects of personality and ***** in the ***** h***** generated a we*****lt***** of research. ***** intent ***** this paper is to evaluate two of ********** articles, one from (Muchinsky, 2000) and the second from (Lieberman, 2006). These articles will be summarized, compared, and conclusions ********** for each.

Summary of Each Article

The first article by ***** (2006) provides a glimpse ***** how m*****naging emotions from a mediations standpoint in human resources and labor relations corresponds to a roadmap ***** transform*****g negative to positive emotions in any work environment. The analysis presented also shows how through the use of effective bridg*****g techniques, mediation ***** successfully occur, specifically illustrating ***** example how moving from adrenaline to awareness is critical (Lieberman, 2006). ***** progression from feelings of anxiety and combativeness through the ***** to fight for a given perspective are well defined in the article as Lieberman (2006) illustrates how quickly mediation processes can degenerate into long-term conflicts and aggression. The progression to aw*****ness and acknowledgement, which are clearly pivotal from ***** perspective of the author to resolving conflicts, ***** well defined as the necessary "bridging" aspect of any mediation activity. Finally the author ***** through ***** ***** emotions managed effectively ***** the mediation process that reconciliation is possible and where each side of an argument can emerge with an acceptable solution.

The second article excellently describes the progression ***** theoretical and cognitive theories relating to the impact of emotions ***** personalities in the *****place (*****, 2000). Beginning with a brief introduction ***** the highly logical and often passionateless approach to business as exemplified in purely ope***** research-based approaches implied in ***** author's first comments, then progressing through the development of theoretical and conceptual models that define the determinants of job sat*****faction versus job stress, the author successfully defines a ca*****-and-effect series of workflows. Muchinsky successfully argues ***** ***** are ***** legitimate domain of scientific inquiry, and that in analyzing response to stimuli, there are empirically verifiable models ***** response that can be derived. The author also defines a taxonomy of five dominant emotion types and includes implications for managers to alleviate ***** implications, while working to accentuate the ***** behaviors that are aligned with ********** including empathy and the ability to identify with others and contribute to their success as well. (Muchinsky, 2000)


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