Essay - Role of Emotions and Personality in the Workplace Organizational Behavior...

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Role of Emotions and Personality in the Workplace

Organizational Behavior


***** significance ***** personality ***** emotions ***** the workplace today continues to be actively debated within the academic and practitioner professional communities. Previous generations of management theorists discounted the validity ***** studying emotions, stating instead that business professionals need to be logical, reasoned ***** rational decision makers and at *****st, emotions ***** to be sublimated ***** ***** greater needs of the organization. From the 1980s on ***** are increasingly seen as a cognitive process (Bono, Foldes, (Vinson, Muros, 2007) that can provide useful insights into managing employees to higher levels of performance (Miller, 2002). The progression ***** management ***** to define and fine-tune ***** frameworks in studying the effects of personality and emotions in the workplace h***** generated a we*****lth of research. The intent of this paper is to evaluate two of *****se articles, one from (Muchinsky, 2000) and the second from (Lieberman, 2006). These articles will be summarized, compared, ***** conclusions defined for each.

Summary of Each Article

The first article by ***** (2006) provides a glimpse ***** how m*****naging emotions from a mediations standpoint in human resources and labor relations corresponds ***** a roadmap ***** transforming negative to positive emotions in any work environment. The analysis presented also shows how through the use of effective bridging techniques, mediation ***** successfully occur, specifically illustrating ***** example how moving from adrenaline to awareness is critical (Lieberman, 2006). The progression from feelings of anxiety and combativeness through the adrenaline to fight for a given perspective are well ***** in the article as Lieberman (*****) illustrates how quickly mediation processes can degenerate in***** long-term conflicts and aggression. The progression to awareness and acknowledgement, which are clearly pivotal from the perspective of ***** author to resolv*****g conflicts, are well defined as the necessary "bridging" aspect ***** any ***** activity. Finally the ***** ***** through example of emotions managed effectively ***** the mediation process that reconciliation is possible and where each side of an argument can emerge with an acceptable solution.

The ***** article excellently describes the progression ***** theoretical *****d cognitive theories relating to the impact of emotions and personalities in the workplace (*****, 2000). Beginning with a brief introduction ***** ***** highly logic*****l and often passionateless approach to business as exemplified in purely ope***** research-based *****es implied in the author's ***** comments, then progressing through the development of theoretical and conceptual models that define the determinants of job satisfaction versus job stress, ***** author successfully defines a cause-and-effect series of workflows. Muchinsky ***** argues that ***** are the legitimate domain of scientific inquiry, and that in analyzing response to stimuli, there ***** empirically verifiable models ***** response that can be derived. The author also defines a taxonomy of five dominant emotion types and includes implications for managers ***** alleviate ***** *****, while working to accentuate the positive behaviors that are aligned with emotions including empathy and the ability to identify with others and contribute to their success as well. (Muchinsky, 2000)


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