Essay - Role of Emotions and Personality in the Workplace Organizational Behavior...


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Role of Emotions and Personality in the Workplace

Organizational Behavior

Introduction

The significance of personality ***** emotions ***** the workplace today continues to be actively debated within the academic and practitioner pr*****essional communities. Previous generations of management theorists discounted the validity ***** studying emotions, stating instead that business professionals need to ***** logical, reasoned and rational decision makers and at best, emotions ***** to be sublim*****ed ***** the greater needs of the organization. From ***** 1980s on ***** are increasingly seen as a cognitive process (Bono, Foldes, (Vinson, Muros, 2007) that can provide useful insights into managing employees to higher levels of performance (Miller, 2002). The progression of management ***** to define and fine-tune cognitive frameworks in studying the effects ***** personality and emotions in the workplace h***** generated a we*****lth of research. ***** intent of this paper is to evaluate two ***** *****se articles, one from (Muchinsky, 2000) and the second from (Lieberman, 2006). These articles will be summarized, compared, ***** conclusions defined for each.

Summary of Each Article

The first article by ***** (2006) provides a glimpse into how managing emotions from a mediations standpoint in human resources and labor relations corresponds to a roadmap ***** transforming negative to positive emotions in any work environment. The analysis presented also shows how through the use of effective bridging techniques, mediation ***** successfully occur, specifically illustrating through example how moving from adrenaline to awareness is critical (Lieberman, *****). The progression from feelings of anxiety and combativeness through the ***** to fight for a given perspective are well defined in ***** article as Lieberman (2006) illustrates how quickly mediation processes can degenerate into long-term conflicts and aggression. The ***** to ***** and acknowledgement, which are clearly pivotal from the perspective of ***** author to resolving conflicts, ***** well defined as the necessary "bridging" aspect of any ***** activity. Finally ***** ***** shows through example of emotions managed effectively ***** the mediation process that reconciliation is possible and where each side ***** an argument can emerge with an acceptable solution.

The ***** article excellently describes the progression of theoretical and cognitive theories relating to the impact of emotions ***** personalities in the workplace (*****, 2000). Beginning with a brief introduction to the highly logical and often passionateless approach to business as exemplified in purely ope***** research-based *****es implied in the author's first comments, then progressing through the development of theoretical and conceptual models ***** define the determinants of job satisfaction versus job stress, ***** author successfully defines a c*****use-and-effect series of workflows. Muchinsky ***** argues that emotions are the legitimate domain of scientific inquiry, and that in analyzing response to stimuli, there are empirically verifiable models of response that can be derived. The author also defines a taxonomy of five dominant emotion types and includes implications ***** managers ***** alleviate negative *****, while working to accentuate the ***** behaviors that are aligned with emotions including empathy and the ability to identify with others and contribute to their success as well. (Muchinsky, 2000)

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