Essay - Role of Emotions and Personality in the Workplace Organizational Behavior...


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Role of Emotions and Personality in the Workplace

Organizational Behavior

Introduction

***** significance ***** personality ***** emotions in the workplace today continues to be actively debated within the academic and practitioner professional communities. Previous generations of management theorists discounted the validity of studying emotions, stating instead that business *****s need to ***** logical, reasoned ***** rational decision makers and at best, emotions ***** to be sublim*****ed ***** the greater needs of ***** organization. From the 1980s on ***** are increasingly seen as a cognitive process (Bono, Foldes, (Vinson, Muros, 2007) that can provide useful insights into managing employees to higher levels of performance (Miller, 2002). The progression ***** management ***** to define and fine-tune ***** frameworks in studying the effects of personality and emotions in the workplace h***** generated a wealth of research. The intent of this paper is to evaluate two ***** these articles, one from (Muchinsky, 2000) and the second from (Lieberman, 2006). *****se articles will be summarized, compared, and conclusions ********** for each.

Summary of Each Article

The first article by ***** (2006) provides a glimpse in***** how m*****naging emotions from a mediations standpoint in human resources and labor relations corresponds to a roadmap of transforming negative to positive emotions in any work environment. The analysis presented also shows how through the use of effective bridg*****g techniques, mediation ***** successfully occur, specifically illustrating through example how moving from adrenaline to awareness is critical (Lieberman, *****). ***** progression from feelings of anxiety and combativeness through the ***** to fight for a given perspective are well defined in ***** article as Lieberman (2006) illustrates how quickly mediation processes can degenerate in***** long-term conflicts and aggression. The ***** to awareness and acknowledgement, which are clearly pivotal from the perspective of ***** author to resolv*****g *****, are well ***** ***** the necessary "bridging" aspect of any ***** activity. Finally the ***** ***** through ***** ***** emotions managed *****ly ***** the mediation process that reconciliation is possible and where ***** side of an argument can emerge with an acceptable solution.

The ***** article excellently describes the progression ***** theoretical ********** cognitive theories relating to the impact of emotions and personalities in the workplace (Muchinsky, 2000). Beginning with a brief introduction to ***** highly logic*****l and often passionateless approach to ***** as exemplified in purely ope***** research-based *****es implied in the author's first comments, ********** progressing through the development of theoretical and conceptual models ***** define the determinants of job sat*****faction versus job stress, ***** author successfully defines a c**********-and-effect series of workflows. Muchinsky successfully argues that emotions ***** the legitimate domain of scientific inquiry, and ***** in analyzing response to stimuli, there are empirically verifiable models of response that can be derived. The author also defines a taxonomy of five dominant emotion types and includes implications for managers to alleviate negative implications, while working to accentuate the ***** behaviors that are aligned with *****s including empathy and the ability to identify with others and contribute ***** their success as well. (Muchinsky, 2000)

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