Essay - Role of Emotions and Personality in the Workplace Organizational Behavior...

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Role of Emotions and Personality in the Workplace

Organizational Behavior


The significance of personality ***** emotions ***** the workplace today continues to be actively debated within the academic and practitioner pr*****essional communities. Previous generations of management ********** discounted the validity ***** studying emotions, stating instead that business professionals need to be logical, reasoned and rational decision makers and at *****st, emotions need to be sublim*****ed ***** the greater needs of the organization. From the 1980s on emotions are increasingly seen as a cognitive process (Bono, Foldes, (Vinson, Muros, 2007) that can provide useful insights into managing employees to higher levels of performance (Miller, 2002). The progression of management theorists to define and fine-tune ***** frameworks in studying the effects of personality and ***** in the ***** has generated a wealth of research. The intent of this paper is to evaluate two of *****se articles, one from (Muchinsky, 2000) and the second from (Lieberman, 2006). ********** articles will be summarized, compared, and conclusions defined for each.

Summary of Each Article

The first article by Lieberman (2006) provides a glimpse in***** how managing emotions from a mediations standpoint in human resources and labor relations corresponds to a ro*****dmap ***** transform*****g negative to positive emotions in any work environment. The analysis presented also shows how through the use of effective bridging techniques, mediation can successfully occur, specifically illustrating through example how moving ***** adrenaline to awareness is critical (Lieberman, *****). The progression from feelings of anxiety and combativeness through the ***** to fight for a given perspective are well defined in ***** article as Lieberman (2006) illustrates how quickly mediation processes can degenerate into long-term conflicts and aggression. The ***** to ***** and acknowledgement, which are clearly pivotal from the perspective of the author to resolving conflicts, ***** well ***** ***** the necessary "bridging" aspect ***** any mediation activity. Finally ***** author ***** through example of emotions managed *****ly through the mediation process that reconciliation is possible and where each side of an argument can emerge with an acceptable solution.

The second article excellently describes the progression of theoretical ***** cognitive theories relating to the impact of emotions *****d personalities in the workplace (Muchinsky, 2000). Beginning with a brief introduction to ***** highly logical and often passionateless approach to ***** as exemplified in purely ope***** research-based approaches implied in the author's ***** comments, ********** progressing through the development of theoretical and conceptual models ***** define the determinants of job satisfaction versus job stress, ***** author successfully defines a c**********-and-effect series of workflows. Muchinsky ***** argues that emotions are the legitimate domain of scientific inquiry, and that in analyzing response to stimuli, there ***** empirically verifiable models ***** response ***** can be derived. The author also defines a taxonomy of five dominant emotion types and includes implications for managers to alleviate ***** *****, while working to accentuate the ***** behaviors that are aligned with ********** including empathy and the ability to identify with o*****rs and contribute ***** their success as well. (Muchinsky, 2000)


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