Essay - Role of Emotions and Personality in the Workplace Organizational Behavior...


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Role of Emotions and Personality in the Workplace

Organizational Behavior

Introduction

***** significance ***** personality ***** emotions ***** the workplace today continues to be actively debated within the academic and practitioner professional communities. Previous generations of management theorists discounted the validity ***** studying emotions, stating instead that business *****s need to be logical, reasoned and rational decision makers and at *****st, ***** need to be sublim*****ed ***** ***** greater needs of the organization. From the 1980s on emotions are increasingly seen as a cognitive process (Bono, Foldes, (Vinson, Muros, 2007) that can provide useful insights into managing employees to higher levels of performance (Miller, 2002). The progression of management theorists to define and fine-tune cognitive frameworks in studying the effects ***** personality and emotions in the workplace has generated a wealth of research. ***** intent ***** this paper is to evaluate two of ********** articles, one from (Muchinsky, 2000) and the second from (Lieberman, 2006). These articles will be summarized, compared, and conclusions *****d for each.

Summary of Each Article

The first article by ***** (2006) provides a glimpse into how m*****naging ***** from a mediations st*****point in human resources and labor relations corresponds to a ro*****dmap of transforming negative to positive emotions in any work environment. The analysis presented also shows how through the use ***** effective bridg*****g techniques, mediation can successfully occur, specifically illustrating through example how moving ***** adrenaline to awareness is critical (Lieberman, *****). ***** progression from feelings of anxiety and combativeness through the ***** to fight for a given perspective are well defined in ***** article as Lieberman (2006) illustrates how quickly mediation processes ***** degenerate into long-term conflicts and aggression. The ***** to awareness and acknowledgement, which are clearly pivotal from the perspective of ***** author to resolving *****, ***** well ***** as the necessary "bridging" aspect ***** any mediation activity. Finally the ***** shows through example of emotions managed effectively ***** the mediation process that reconciliation is possible and where each side ***** an argument can emerge with an acceptable solution.

The ***** article excellently describes the progression of *****oretical and cognitive theories relating to the impact ***** emotions ***** personalities in the *****place (Muchinsky, 2000). Beginning with a brief introduction ***** the highly logical and often passionateless approach to business as exemplified in purely operational research-based approaches implied in ***** author's ***** comments, then progressing through the development of theoretical and conceptual models that define the determinants of job sat*****faction versus job stress, the author successfully defines a ca*****-and-effect series of workflows. Muchinsky ***** argues ***** emotions are the legitimate domain of scientific inquiry, and that in analyzing response to stimuli, there ***** empirically verifiable models ***** response that can be derived. The author also defines a taxonomy of five dominant emotion types and includes implications ***** managers ***** alleviate ***** *****, while working to accentuate the ***** behaviors that are aligned with ********** including empathy ***** the ability to identify with o*****rs and contribute to their success as well. (Muchinsky, 2000)

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