Essay - Social Psychology: Matrix Management Statement of the Problem Corporations are...


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SOCIAL PSYCHOLOGY: MATRIX MANAGEMENT

STATEMENT OF THE PROBLEM

Corporations are consistently seeking ways to improve their overall organizational performance and consumer's perceptions of their quality service and innovativeness. Over the last several years, the matrix structure of management, where an employee has a direct report m*****ager but also is influenced and heavily directed (and sometimes funded) by ano*****r manager/organization ***** become a m*****jor ***** trend. Matrix ***** is rapidly becoming popularized and adopted by corporations ***** solutions ***** budgetary, manpower ***** productivity issues.

To the individual a matrix management type of strategy presents the challenges of serving two masters. To managers, it presents challenges in directing ***** behavior of employee's that do not report directly to them and that they cannot directly reprimand or fire. For ***** teams, members ***** often struggle w*****h varying agendas and incentive plans, thus management is faced with a challenge when attempting ***** coalesce the team. Power *****s and employee conflicts have plagued many organizations that have sought out matrices ***** incorporated this system as an integral part of daily functioning.

Thus, the problem that managers are faced with is determining whether the faults of a matrix management style outweigh ***** benefits. The aim of ***** research study is to examine the nature ***** the matrix ***** of management and the problems inherent in it, in order to attempt to propose a better solution or organizational paradigm for management success.

***** preliminary ***** review suggests that ***** in any matrix management style ***** the potential for inter-group conflict; thus this paper will also seek to determine whether or not solutions to this negative *****pect of matrix ***** can be determined.

LITERATURE REVIEW

***** management styles, much like other management programs including *****tal quality improvement (TQM) and customer relations management (CRM) is rapidly ***** an increasingly popular style ***** management. Its ***** for success and failure are explored in greater depth below.

Hayden, Kaya and Wood (2002) suggest a model similar to the matrix style of management that may actually prove beneficial ***** organizations. Called the 'power bloc' *****ory, Hayden, Kaya and ***** ***** that the boards or management teams of two different corporations can effectively coordinate ***** and dec*****ions "***** interlocking directors through toe boards of two other corporations." The idea is that by networking firms can build density and extend ***** influence and power.

Similarly, within any given organization, ***** used beneficially, more than one manager or director ***** oversee the operations of a single group of employees in ***** to facilitate greater ***** and influence. However, when dealing with employee *****s and attitudes, having more than one manger to ***** to can also prove challenging and cumbersome, particularly when substantial thought is not put into the process of defining each ********** roles and functions.

***** (1989) conducted a study of 315 hospitals utilizing ***** management programs ***** years ago. His ***** verifies that matrix ***** "involves several distinctive elements" ***** can be used to develop lateral coordinative devices within an organization. When first

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