Essay - Social Psychology: Matrix Management Statement of the Problem Corporations are...


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SOCIAL PSYCHOLOGY: MATRIX MANAGEMENT

STATEMENT OF THE PROBLEM

Corporations are consistently seeking ways to improve their overall organizational performance and consumer's perceptions of their quality service ***** innovativeness. Over the last several years, ***** matrix structure of management, where an employee has a direct report manager but also is influenced and heavily *****ed (and sometimes funded) by another *****/organization ***** become a major ***** trend. Matrix ***** is rapidly becoming popularized and adopted by corporations seeking solutions ***** budgetary, manpower ***** productivity issues.

***** the individual a matrix management type of strategy presents the challenges of serving two masters. To managers, it presents challenges in directing the behavior ***** employee's that do not report directly to them and that they cannot directly reprimand or fire. For ***** teams, members ***** often struggle with varying agendas and incentive plans, thus management is faced with a challenge when attempting to coalesce the team. Power *****s and employee conflicts have plagued many organizations that have sought out matrices and incorporated this system as an integral part of daily functioning.

Thus, ***** problem that managers ***** faced with is determining whether the faults of a matrix management style *****weigh the benefits. The aim of ***** research study is ***** examine the nature of the matrix structure of management ***** ***** problems inherent in it, in order to attempt to propose a better solution or *****ganizational paradigm for management success.

The preliminary research review suggests that inherent in any matrix ***** ***** ***** the potential for inter-group conflict; thus this paper will also seek to determine whether or not solutions ***** this negative aspect of matrix management can be determined.

LITERATURE REVIEW

***** management styles, much like other management programs including total qual*****y improvement (TQM) and customer relations management (CRM) is rapidly ***** an increasingly popular style of management. Its ***** for success and failure are explored in greater depth below.

Hayden, Kaya and Wood (2002) suggest a model similar to the matrix style of ***** that may actually prove beneficial ***** *****. Called the 'power bloc' theory, Hayden, ***** and ***** ***** ***** the boards or management teams ***** two different corporations can effectively coordinate ***** and decisions "by interlocking directors through toe boards of ***** other *****." The idea is that by networking firms can build density and extend their influence and power.

Similarly, within any given organization, when used beneficially, more than one manager or director ***** oversee the operations of a single group of employees in order to facilitate greater productivity and influence. However, ***** dealing with employee behaviors and attitudes, having more than one manger to report to can ***** prove challenging and cumbersome, particularly when substantial thought is ***** put into the process of defining each manager's roles and functions.

***** (1989) conducted a study of 315 hospitals utilizing ***** management programs ***** years ago. His ***** verifies that matrix ***** "involves several distinctive elements" ***** can be used to develop lateral coordinative devices *****in an organization. When first

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