Essay - Letter of Appreciation for Excellent Medical Care Dear Sir Re:...

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Letter of Appreciation for Excellent Medical Care

***** Sir

Re: Appreciation ***** Excellent Care

When a f*****mily is holidaying in a foreign country, where they do not speak the language, even a small accident can seem like an insurmountable disaster. The first problem one faces is making oneself understood to natives to find the nearest hospital, and to service providers in order ***** relate ***** events leading to the accident. If something more serious and even life-threatening, like a heart attack ensues, the problem ***** ***** greater. This is why I wish to thank, from my *****, the staff at Taipei City Hospital, and in particular the cardio-vascular surgeon, Dr. Peter Wu, for their excellent care ***** service not only to my father, but also to the family as a whole. Your ***** m*****de us aware once again ***** the deeper meaning of *****, joy and health during ***** holiday season, and human kindness in the face of crisis.

***** were holidaying as a family in Taipei, Taiwan dur*****g the last Christmas holidays. The aim ***** these holidays was certainly not to go through a crisis and definitely not to have ***** face a potenti*****lly fatal heart attack. Our aim was simply to relax, enjoy the country, and enjoy each o*****r's company. However, this was not to be.

On the day of my fa*****r's heart *****, there were several difficulties facing us. ***** biggest was the language barrier. However, once we arrived at ***** hospital, all our fear ***** laid to rest at once. As soon as the staff realized ***** extent ***** our *****, the esteemed Dr. Wu arrived to assist *****. He was immediately informed that we were from abroad ***** could not speak ***** language. ***** took over our case and explained to us in his fluent English ***** my father would ***** taken ***** the Operating Room right away. With the little time he had to speak to us, ***** tried as best he ***** to calm us *****wn. He *****ked a staff member to bring ***** something to drink while we waited for my father to come out of surgery.

***** addition to the ***** barrier, ***** also had the worry that the hospital's facilities might be inadequate to handle my fa*****r's heart problem. This was however not the case, and in addition ***** Dr. Wu's and his staff's kind assistance, we were impressed not only with the immediate availability ***** facilities ***** technology, but also with the quality of these.

The staff ***** obviously well trained. Under *****. Wu's leadership, they ***** understood our needs and tried as *****st to support not only my father, but also the ***** of us ***** a family. In the great ***** we were experiencing, ***** hospital staff remained calm and friendly *****out. We ***** a com*****table waiting area and staff was available at all times ***** see to our needs.

When he was certain that ***** father was out of danger, Dr. Wu came to talk *****


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