Essay - Social Psychology: Matrix Management Statement of the Problem Corporations are...


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SOCIAL PSYCHOLOGY: MATRIX MANAGEMENT

STATEMENT OF THE PROBLEM

Corporations are consistently seeking ways to improve their overall organizational performance and consumer's perceptions of their quality service and innovativeness. Over the last several years, ***** matrix structure of management, where an employee has a direct report m*****ager but also is influenced and heavily directed (and sometimes funded) by another manager/organization has become a major organizational trend. Matrix management is rapidly becoming popularized and adopted by corporations seeking solutions to budgetary, manpower and productivity *****sues.

***** the individual a matrix management type of strategy presents the challenges of serving two masters. To managers, it presents challenges in directing the behavior of employee's that do not report directly to them and that they cannot directly reprimand or fire. F***** ***** teams, members also often struggle w*****h varying agendas and incentive plans, thus management is faced with a challenge when attempting to coalesce the team. Power struggles and employee conflicts have plagued many organizations that have sought out matrices ***** incorporated this system as an integral part of daily functioning.

Thus, ***** problem that managers are ***** with is determining whether the faults of a matrix management style *****weigh ***** benefits. The aim of this research study is to examine the nature of the ***** ***** of management and the problems inherent in it, in order to attempt to propose a better solution or ***** paradigm f***** management success.

***** preliminary ***** review suggests that inherent in any matrix ***** style ***** the potential for inter-group conflict; thus this paper will ***** seek to determine whether or not solutions ***** this negative aspect of matrix management can be determined.

LITERATURE REVIEW

***** ***** styles, much like other management programs including total quality improvement (TQM) and customer relations management (CRM) is rapidly ***** an increasingly popular style of *****. Its potential for success and failure are explored in greater depth below.

Hayden, Kaya and Wood (2002) suggest a model similar to the matrix style of management that may actually prove beneficial to *****. Called the 'power bloc' *****ory, Hayden, ***** and Wood suggest ***** the boards or management ***** ***** two different corporations can effectively coordinate ***** ***** decisions "by interlocking directors through toe boards of ***** o*****r *****." The idea is that by networking firms can build density and extend ***** influence and power.

Similarly, *****in ***** given organization, when used *****ly, more than one manager or director can oversee the operations of a single group of employees in order to f*****cilitate ***** ***** and influence. However, ***** dealing with employee *****s and attitudes, having more ***** one manger to ***** ***** can also prove challenging and cumbersome, particularly when substantial thought is ***** put into the process of defining each manager's roles and functions.

***** (1989) conducted a study of 315 hospitals utilizing ***** management programs ***** years ago. His study verifies ***** matrix management "involves several distinctive elements" that can be used to develop lateral coordinative devices within an organization. When first

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