Study "College Admissions / Financial Aid" Essays 111-165

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Why Exxon Is Doomed in the 21St Century Case Study

… SWOT and TOWS: Recommendations

Both SWOT and TOWS analyses are important tools for assessing a business's strategic matrix. The difference between the two is that the former places a focus and emphasis on internal factors (the strengths and weaknesses) while… [read more]

How Jack Welch Approaches Change Chapter

… ¶ … John P. Kotter

In his book, Heart of Change (2012), John P. Kotter describes the fundamental challenges that are involved whenever changes are introduced into organizational settings. Although every organization is unique, Kotter maintains that they all go through essentially the same stages whenever a change initiative is introduced. Based on the results of interviews with about 400 people drawn from 130 organizations, Kotter provides some valuable insights concerning the constraints and obstacles that are typically encountered and what steps are required to achieve positive outcomes. This paper provides a review of the first two steps proposed by Kotter to this end, followed by a discussion concerning the major issues that are involved in organizational change.

Step No.

In his introduction to Heart of Change, Kotter makes it clear that change is inevitable in any organizational setting, but poorly managed changes can wreak havoc with an organization's performance and productivity. In sum, the larger the organization, the more pronounced the challenges are when it comes to changes. For instance, Kotter emphasizes that, "This is especially so in large -scale organizational change, where you are dealing with new technologies, mergers and acquisitions, restructurings, new strategies, cultural transformation, globalization, and e-business" (p. 1). In this section, Kotter also makes the point that all organizational changes occur in eight discrete steps, with the first step requiring a change in organizational culture that embraces the need for change and creates a "sense of urgency" among the stakeholders. The second step of the change process is described below.

Step No. 2

The second step in the change process involves creating…… [read more]

Exercises for Conflict Resolution in Teams Essay

… ¶ … business for working in teams is taken as a given. Most significant tasks in a corporate environment in 2016 cannot be accomplished singlehandedly, and thus the ability of co-workers to be able to cooperate, collaborate, and combine efforts in the name of teamwork is paramount for successful endeavor. However, the prospect of working in teams immediately raises the prospect of conflict. Nicholas and Steyn (2012) in their guidebook for project management are straightforward in noting that "conflict is inevitable in organizations and, properly managed, beneficial" (544). The difficulty for most people in business today is their instinct to deny both of these facts. It is all too frequently pretended that conflict is problematic and should be avoided, or is a sign of failure: understanding that conflict is both ineluctable and, from the overall standpoint of a team, healthy is the best first step toward understanding how to handle the issue of conflict. Nicholas and Steyn (2012) go on to identify some of the most common causes, and observe that "the primary sources of conflict in projects are schedules, costs, priorities, manpower levels, technical opinions, administrative issues, and interpersonal conflicts, which vary in relative importance depending on the stages of the project life cycle" (544). This is a solid and comprehensive preliminary list of the most common sources of conflict, although it is worth noting that these indiviual categories could be explored in depth. For example, anyone who has ever had a job and worked alongside other people can identify any number of different ways in which "interpersonal conflicts" can arise in a team -- these can range from differing workstyles, to differences in race, religion, ethnicity, or sexuality. It is also worth noting that in many of these cases, there can be a mixed source of conflict. A difference in "technical opinions" -- to use one of these examples -- can very easily be exacerbated by an interpersonal conflict between those who hold the different technical opinion.

In terms of how conflict should be handled, let us take this particular example -- a difference in technical opinions -- as a case study to ask how a team could overcome such a conflict. Let us assume that teamwork has broken down because of difference in technical opinions: half of the team believes that one technological solution is the appropriate…… [read more]

How to Develop a Business Plan for a Car Wash Term Paper

… Business Project

Organizational Definition

Company Name: Selfie's Car Wash

Type of Business: Self/Hand Car Wash Company

Mission Statement: The purpose of this organization is to provide a facility with all the necessary tools for a customer to clean his or her car by himself, using hoses, water, air blowers, vacuums, and soap provided through coin or credit card dispensaries. This allows customers to pull into a stall, clean their car quickly, and leave for a relatively cheap price, all day and all night.

To meet the needs of customers seeking a cheap and fast alternative to some of the more time-consuming and costly car wash facilities that oblige customers to sit and wait while employees wash their car.


Dispensaries must be furnished with adequate levels of soap and electricity at all times, day or night, and thus must be stocked and continually checked by a trained worker within specific time-frames determined by expected volume of customers.

Generators must be installed to provide back-up power to facilities should it be required; these should also be regularly maintenance and checked

3. The facility must be designed in order to provide easy access to individual stalls where drivers can pull right in and quickly exit their car for the dispensaries

4. Dispensaries should be at every stall slot and brightly labeled for quick identification day and night

5. The stalls should be adequately lit so that customers can see where they are and who is around

6. Directions should be clearly posted instructing customers not familiar with the car wash on how its equipment is operated

Goal 2: Customer satisfaction, day and night


1. A staffer should be on hand 24/7 in order to support the facility should something malfunction or a customer need assistance. Facilities are designed to be self-sufficient…… [read more]

How to Promote Your Own Brand Chapter

… Sell Myself

Three personal strengths that I possess are being thoughtful, outgoing and responsible and I selected these because they are at the core of my overall purpose in my professional life: I aim to be considerate, perceptive and engaging while delivering quality results and meeting the objectives with which I am tasked as a leader. Three areas that could use improvement in my estimation are my capacity to balance work and family life, time-blocking, and networking: because I am already very busy and devoted to my work, I sometimes lose sight of familial obligations due to inadequate time-blocking, which also keeps me from networking as I would like.

An article that relates to how I could "sell myself" is entitled "Networking as an American Sport Psychology Doctoral Student: Creating and Marketing Your Personal Brand" by Scott Barnicle and Damon Burton (2013). While sports psychology is not my field, this article does offer some helpful tips on how to sell yourself in the professional field of my choice. Coupled with my own self-analysis, the article provides a framework that allows me to formulate 5 strategies that will maximize my preparedness in presenting my professional self.

The first strategy is to be aware of my personal brand. This allows me to think objectively of myself, not as being proud or boastful but as a marketer might view a product: what does this offer? How can we best present it? For myself, I know that the best qualities I offer are my sense of perception, ability to organize, and bring people together in unison. Thus, I can market myself as an organizer and concentrate on branding myself to people who appreciate organization. Part of this strategy consists of getting involved with groups that are looking for organizers. This can be non-profit, volunteer, or…… [read more]

Analyzing the Deontological Theories Research Paper

… Deontological Theories

Ethical perspectives

Ethical principles and theories are the basis of ethical analysis because such perspective guides the seeker along the path to decision. Each theory lays emphasis on different points like predicting the result and following one's duties to other people to reach an ethically correct decision. Nevertheless, for an ethical theory to become useful, the theory should focus on a common set of goals (Rainbow, 2002).

According to the deontological theory, people should conform to their duties and obligations when it comes to evaluations and ethical dilemma. This shows that a person should follow his/her duties to other people or society because maintaining one's duty is considered ethically correct (Ridley, 1998). A person who goes with this theory will generate very consistent decisions since they are based on the set of duties of the individual. Deontology provides the foundation for special obligations and duties to certain people, such as, to one's family members. Although there are several positive attributes to the deontology, it equally contains its fair share of flaws. One weakness of this theory is the lack of rationale or logical basis for deciding the duties of an individual.

Deontology and Kant's Categorical Imperative

The main theories in deontology are regarding morality and conscience. On one hand, there is their longer-lasting manifestation, mostly referred to as "general deontics, Christianized conscience or deontic reasons" and on the other hand, inconsistent manifestation known as "contingent deontics, aspirational reasons or contingent deontics" (Vorster, 2013).

Kant's Categorical Imperative

According to Kant, his own version of duty-based ethics was based on what he called the categorical imperative which he hoped would be the basis of all other rules (one rule that is true in all circumstances is a categorical imperative).

Moral rules must be universalisable

The first rule lays emphasis on the need for the universalibility of moral rules. This implies that you should always behave in such a way that you would want it to become a general rule for everyone to follow when faced with the similar circumstances.

Moral rules must respect human beings

Kant believed that every human being ought to be treated as a free or equal member of a shared moral community, and this is reflected by the second version of the categorical imperatives by laying emphasis on the importance of treating people fairly. It acknowledges the importance of intention in morality in equal…… [read more]

Personality Tests and Choosing the Right Career Chapter

… SIGI and Myers-Briggs: Reflections

The SIGI inventory revealed that I would like a career in a leadership position, because I like to direct and be responsible for what is going on. But it also revealed that I like to help others and be creative in devising solutions to problems. For this reason a career in coordinating management is appealing and there are various business classes that I could take that will allow me to work towards the appropriate degree for this. I thought the SIGI inventory was very helpful in allowing me to apply answers to questions in a practical way centered around choosing a professional path. My values and interests in work correlate with the duties required of a coordinating manager and this is something SIGI helps me to realize as I narrow down my choices. Another good part of this was that it helps me to plan for my goals and how to build up contacts so that my network can grow and develop. I already feel ahead of the game after having participated in this inventory.

Likewise, the Myers-Briggs assessment helped me to better understand myself and my own personality according to type and to see how that would also apply and fit in with the career choice that I am now focusing on. According to the Meyers-Briggs Test I am an ESTP -- Extraversion, Sensing, Thinking, Perception. This means I am extraverted in that I am outgoing and enjoy being part of the overall discourse and involving myself in interactions with people. I am sensitive in that I listen and can hear what people are saying. I have something called Emotional Intelligence (EI) which allows me to be sensing of people's emotions and how to relate to them in a better and more effective way. Good EI skills are very helpful in management roles. I am thinking in that I know how to apply myself to problems to find solutions, which is very good for…… [read more]

Analysing the Business Strategies Research Paper

… Business Strategies: FORD COMPANY

Ensuring the HR Strategy Is In Alignment With The Business Strategy

To appropriately align HR with a company's strategy, it initially requires to be organized in order for it to play a role in the strategic planning of the organization. It is imperative to note that principally, human capital influences all other departments of the company. To make the most of this advantage, the company needs to espouse a new viewpoint of HR. The proposed way in which I would ensure the HR strategy is in alignment with the business strategy is by measuring human resources from the analysis of cost and benefits. HR needs to measure is its influence on organizational strategy and its determinations to form plans to have an enhanced management of the improvement of the company's human capital. Therefore, HR will have to measure the company's proficiencies, headship, culture, placement, and knowledge. This offers a context for labeling the drivers of the company's strategy. When gauging its value added to the company, HR ought to consider these strategic drivers as their directives. In every metric, HR will be responsible for the company's promptness for each constituent and element of the strategy (Frangos, 2002).

HR job positions and the responsibilities

The HR job positions listed for the HR department include Human Resource Associate, Human Resource Generalist, and Safety Engineer. The Safety Engineer has the responsibility of consulting and advising the personnel included in programs regarding technical as well as non-technical safety matters. In addition, this person is responsible for promoting corporate and internal safety. On the other hand, the HR generalist has the responsibility of delivering HR products and services as well as providing members of staff involved in planning with direction towards organizational development. He or she is also responsible for nurturing an effective work setting. With regard to the HR associate, the position is to sustain constructive relations between the management and union. He or she is also liable for all aspects that concern the administration of employees in all aspects at all times (Ford Company, 2016).

Preferred HR positions

The jobs I would prefer are the HR Associate and HR Generalist. This is because my skills and capabilities are aligned with the requirements that those positions demand. More so, I will be able to interact and manage the employees of a company, which is what I set to do.

HRM strategies to improve…… [read more]

Leader Member Leadership and Transformational Management Essay

… LMX questionnaire may be helpful in improving leadership by showing how strong relationships are between leaders and followers. The questionnaire aims to open the eyes of the participant by asking questions about whether or not he or she is on the same page, so to speak, with followers or leaders, as may be the case. The questions range from such things as how well your follower/leader recognizes your potential to how helpful your leader/follower is in helping you solve problems. Essentially the questionnaire helps to gauge the authenticity of your relationship with followers and leaders. By showing the results, it can highlight strengths and weaknesses. My results, for example, showed that I have a high or strong relationship with both followers and leaders. I view this as being the result of my strong desire to cultivate clear and honest relationships with people.

I view the leader-member exchange theory as being very useful in the establishment of good, two-way relationships between superiors and inferiors or leaders and followers. Channels have to be open and for organizations to work, there has to be a two-way flow so that both sides of the structure (above and below) can communicate effectively and help each other achieve a common goal. The exchange helps boost morale all the way around and is thus very positive.

I have never been part of the "out" group but I have known others who were. I helped them move to the "in" group by accepting them on their own terms and setting a good example in this way to others so that no one felt any need to view him as different. As people in the "in" group saw that I accepted him, they were more inclined to go along with accepting him too and eventually he was organically adopted into the "in" group.

2. Multifactor Leadership Questionnaire.

The…… [read more]

Analyzing Meta Analysis Research Methodology Essay

… Meta-Analysis Research Methodology

Draw insights from the Reading as you prepare to identify and evaluate key aspects of meta-analysis as a research methodology. What are the strengths of this research methodology and what are some limitations? What does it mean to apply an iterative approach to advance a research project?

One advantage of a meta-analytic research design is its ability to incorporate and blend present empirical studies on a specific subject matter. Another strong suit for this approach takes into account that it is an analysis of analysis. Meta-analysis not only adds up outcomes from specific studies, but can also be employed to test intricate theories encompassing several variables. One other advantage of utilizing meta-analysis is its propensity to provide guiding principles for variable collection and research design in future research. In addition, meta-analysis as an approach is advantageous in the sense that it is a method that emanates from its role in the incessant modification and development of the prevailing theory (Swanson and Holton, 2005).

One disadvantage of this approach is personal bias in deciding on and comprising prevailing studies in the analysis. Another disadvantage of meta-analysis emanates from the pronounced dissimilarity of prevailing studies. A number of research studies have censured the run through of meta-analysis for involving good and bad studies. Thirdly, the drawback of meta-analysis is its dependence on individual influences on a number of forecasters on a dependent variable. Meta-analysis methodically evaluates only individual relations between dependent and independent variables and cannot deliver a comprehensive representation. Meta-analysis researchers are not able to operationalize new hypothetical notions past the variables and study aspects that have not been encompassed in prevailing researches (Swanson and Holton, 2005).

The inference of applying an iterative approach for the advancement of a research project is to instigate changes and modifications to the research project. This practice is designed at the end of the day to enhance the quality as well as the functionality of the research project. The other application of this iterative technique is that it ensures the evolving of a research project and ascertaining that the successful and effecting versions of the research project is…… [read more]

Analyzing the Benefits of a Partner Research Paper

… Partner Benefits


One of the major aspects that are largely analyzed in the contemporary job market is that of partner benefits. In particular, partner benefits are increasingly matters taken into consideration by personnel when looking for employment opportunities and also at the time of signing contracts. In the present day, more and more light is being shed on the benefits handed to the employee's partners. More so, this has grown to be not only a determining factor for success, but also one that indicates equality and impartiality of the company. The purpose of this paper is to undertake an analysis of two companies, Proctor and Gamble and Walmart, which are listed in the Fortune 500, with respect to the manner in which these institutions provide benefits to employee's partners.

How do the requirements for coverage for domestic partners, such as length of the relationship compare with requirements for benefits of married couples?

To start with, Proctor & Gamble and Walmart Corporation are companies that offer partner benefits to its workforce and make certain that there is equivalence and fairness in this dissemination. With respect to these two corporations, a very clear distinction is outlined as regards the dissemination of benefits to domestic partners in addition to married couples. Taking into consideration the married couples, once an employee is legally married, this sort of information is presented to the corporation. This is with the purpose of ensuring that their respective partners or spouses attain benefits, as the marriage is legally and officially acknowledged by the state. On the other hand, it is imperative to point out that this aspect is dissimilar as regards domestic partners. For Procter & Gamble together with Walmart, personnel who are involved in a same-sex domestic relationship or an opposite-sex domestic relationship have to go through a different procedure. In particular, these personnel have to pen a sworn statement or official declaration designating that they have been in an exclusive and ongoing relationship with such partner for at least the recent one year and plan on continuing being in such relationship (Sammer and Miller, 2013).

Do companies usually require a waiting period after dissolution of a marriage (divorce) before a new spouse can become eligible for benefits?

Walmart Corporation and Proctor & Gamble do necessitate a particular period of waiting subsequent to the dissolution of a marriage or the cessation of a domestic partnership prior to the companies considering new spouses to be eligible for any kind of partner benefits (Bell, 2012). To start with, for both of these two companies, in the event of the cessation of a domestic partnership, the personnel have to straightaway give such notice to the companies within a one-month period. In addition, the domestic partner of the terminated relationship, together with his or her dependents, have to be removed from the company's partner benefit plans (Bell, 2012). This process is applicable to a marriage that has just been dissolved. However, the distinguishing factor is that the removal of the partner… [read more]

Improving Organizational Communication at My Workplace Research Paper

… Organizational Management:

Communication in the Workplace

Communication is an essential component of "maintaining and sustaining relationships" (McCroskey & McCroskey, 2005, p. 16). This includes not only verbal but also nonverbal communication. But within complex organizations, communication does not happen organically without a great deal of work. Appropriate structures must also be set up so communication takes place in an effective fashion. Even if a department is functional as an enclosed entity, it must still be able to relate effectively to other units that may be managed differently. The whole is always greater than the sum of its parts, particularly in the case of a professional organization.

At my current organization, employees have reporting obligations to two lead departments that frequently issue competing instructions and subordinates become involved in a power struggle between these units and their managers. The essential components of the communication process are that there must be a source, message, channel, and receiver (McCroskey & McCroskey 2005, p. 21). When any of these are unclear or there is interference, conflicts inevitably arise. This lack of attention to the details of the communication process also can be seen reflected in communication between different team members and rather than addressing organizational goals there is wasted time and wasted emotional energy in determining who is in charge or particular aspects of a project. "Individuals within the same unit, team, or department tend to influence one another ... creating their own ... views about the tasks to be done" (Gelfand, Leslie, Keller & Drew, 2013, p. 1131). When these views are in conflict with other aspects of the organization, there will inevitably be losses in productivity.

Communication can take place in several ways in all organizations: there is "downward communication, upward communication, horizontal communication, and diagonal communication" (Spaho 2013 103). Downward communication involves leaders communicating with employees. At my organization, frequently this results in a mixed message to subordinates, sometimes with something as simple as the deadline for a particular project or who should be the primary leader of a team. Employees must take the time to clarify this (upward communication), resulting in an unnecessary delay and uncomfortable feelings between the two managers issuing the conflicting directives. Or, in some instances, employees may be loath to bring to light such issues at all for fear of being blamed which in the long-run results in even more communication snafus. "One of the major functions of the communication process in an organization is effective coordination," which "must be complete, accurate, and timely. When decisions are made, they must be transmitted to all concerned groups within the organization" ("Communication within the organization," 2015).

The critical weak link in the chain is clearly the horizontal communication process, i.e., communication between individuals of the same levels in different departments. Subordinates have no ultimate authority to take control and to issue directives to provide clarity, they…… [read more]

Auto Manufacturing Issues Case Study

… Suzuki and Volkswagen's Sundering

There were several different factors that played a prominent role in the alliance between Suzuki and Volkswagen. The economic climate at the time (at the end of the last decade), was particularly daunting to Western automakers. The recession (which affected Western countries more than non-western ones) had resulted in decreased automotive sales. Thus, auto manufacturers were partnering with one another to reduce the negative effects of the economy while bolstering their presence. Specifically, Volkswagen was looking to utilize Suzuki's experience and technologies in the small car market. Suzuki, meanwhile, was looking to benefit from these same attributes that Volkswagen had for the market for larger cars. Volkswagen also wanted a share of Suzuki's burgeoning presence in the Asian and South Asian markets.

Culture factors considerably into transcontinental and trans-border alliances. The principal way that it does so is because it affects the values and mores for how companies do business. When doing such business within a place where there is more or less a homogenized culture, these norms and values do not factor as prominently as they do when there is a heterogeneous business environment. In the latter, there is always the possibility that those two cultures are not synonymous on the myriad points and intricacies of doing business, and that perceptions and interpretations of basic aspects of communication can be easily misconstrued. A close examination of some of the reasons for the sundering of Suzuki's partnership with Volkswagen helps to underscore this statement, and the overall value of culture in transnational alliances.

2.One of the primary reasons for the sundering of the partnership between Suzuki and Volkswagen was the incongruent cultures that were briefly shared between the two companies. Specifically, these entities had to deal with respective national cultures as well as company cultures. The most tangible demonstration of this cultural difference was that Volkswagen wanted to make…… [read more]

Gym Start Up Budget Chapter

… Budget

One of the key elements in zero-based budgeting is that for each period, all line items are built from scratch. This means that each item needs to be justified for each period, which differs from the incremental approach that starts with the prior budget and then makes adjustments to it. In this situation, with a new facility, the starting point is zero anyway.

This budget will be for a 24/7 fitness/wellness center. The items in the budget will largely be based on how much stuff goes into the center in terms of its facilities. Programs will determine staffing levels. Other managerial policies will also need to be in place in order to complete the budget. For example, there will need to be at least one staff member on at all times, for liability purposes as much as anything else, and to assist if somebody does hurt themselves. During busier times, staffing levels will be much higher. The other thing is some parts the facility will only be open at certain hours. The gym will be open 24/7, but there is no strategic reason why full spa services would be offered overnight.

The costs will be broken down into the following categories: weights, cardio, overhead, fixtures and spa. A note on the wages -- 6 FTEs reflects two staff during the busy stretches, one staff overnight and two part-timers that work in the morning or evening rushes.…… [read more]

TQM Concept in Ford Motors Company Research Paper

… Ford Motor Company Implementing TQM

Ford Motor Company: Implementing Total Quality Management / TQM Concept in Ford Motors Company

Goals for Ford Motor Company

Implementation of TQM Principles


Gaining "buy-in" by the employees

Leadership/Employee Involvement in Implementation of TQM… [read more]

Peru and Chile Present Fisheries Structure Research Paper

… Peru/Chile Current System

The Peru/Chile Current Characteristics

The Peru/Chile current forms part of the South-Eastern Pacific's system of currents. There are several currents that makeup this system. The northward flowing currents are the Peru oceanic current and the Peru coastal currents. The counter currents in the system, which move southwards, are the Peru counter current and the Peru/Chile under currents (Peru Current, n.d). The Peru Coastal Current and the Peru/Chile Current are the two currents that compose the South Equatorial Currents.

The Currents Speed and Direction

This current mostly referred to as the Humboldt Current is very wide, measuring approximately 900 kilometres. Its speeds are relatively slow at 20cm/s. The waters of the current range between 15° and 20°C as they move to the equator from the West Wind Drift. It is considered to be a shallow current because, at any one time, it only transports 20,000,000 cu m or less of water per second (Peru Current, n.d).

Volume Transport

According to Seeliger and Kjerfve, (2001), the water current transport volumes are about 20 * 106 m3 s-1. They put the surface water temperatures at 11 degrees and higher, but not more than seventeen degrees. This is characteristic of the eastern boundary current, which flows northward and is quite cold.

The Current's Breadth and Narrowness

According to The Editors of the Encyclopaedia Britannica, (2015), the width of the Peru/Chile current is 550 miles (900 kilometres).

The Current's Shallowness and Depth

Typical of a low speed and shallow current, the Humboldt transports only up to 700,000,000 cu ft. of water per second (The Editors of the Encyclopaedia Britannica, 2015). Five water masses experience the Humboldt Current System located 200 nautical miles from the shore of Northern Chile (18.5-30S). These water masses include: the Subtropical Water Mass, the Superficial Sub-Antarctic Water, the Equatorial Subsurface Water, the Antarctic Intermediate Water and the Pacific Deep Water Mass. The Subtropical Water Mass approaches the coast of Northern Chile and Southern Peru at depths of between zero to fifty metres. It is warm, salty and superficial. The Superficial Sub-Antarctic Water can reach depths of 25-40m and go up to 40-80 metres. The range of the depth of the Subsurface Equatorial Water is 100-300m and 300-350metres. The last two water masses reach depths of greater than 500m, sometimes ranging between 710-750 metres on this coast (N.A, 2012).

Other Special Features:

Impact on Fisheries

One of the world's most productive fishing zones lies in the Humboldt Current System. It has a thriving marine ecosystem, which accounts for at least a fifth of the world's caught fish. The fish in this area are attracted by the nutrients brought to the surface by the coastal upwelling. This causes the area to be highly productive. Thus, as a result of this coastal upwelling, phytoplankton can be found in plenty and from them the fish that they support (N.A, 2012).

There are a large number of species that are present here due to the Humboldt Current Large Marine Ecosystem (HCLME), and these… [read more]

Conducting Measurement and Dealing With Ethical Issues in Research Research Proposal

… ¶ … Measurement Scale)

This research involves the use of several questions that were developed as part of a questionnaire to help the department meet the significant needs of employees when considering hiring a new office manager. Since these questions are used to evaluate a concept relating to necessary characteristics for the potential candidate, using an appropriate measurement scale for each question is crucial towards enhancing reliability and validity of findings. While each question is an indicator of the concept, the question alone is not an adequate measure of the concept, which demonstrates the need for a more complete measure of the concept (Engel & Schutt, 2013, p.85).

The first question in the survey will be measured through the use of an ordinal scale, which helps in ranking data from the lowest to the highest (Garger, 2010). The second question in the survey will be evaluated using a nominal measurement scale since it requires a Yes/No answer. Generally, the nominal measurement scale in research is the lowest measurement level that involves classifying data into categories without any structure or order (Markham, n.d.). The ordinal measurement scale will be utilized in assessing questions 3, 5, 6, 8, and 9 because these questions involve ranking of data. Questions 4, 7 and 10 will be assessed using ratio measurement scale, which comprises the richest information unlike the other measurement scales. The nature of these questions requires provision of rich information relating to the concept, which can be achieved through ratio measurement scale.

In addition to using a measurement scale for each question, the researcher will also use a summated scale score for the sum or average of all scores in the survey. A summated scale score is appropriate in the study because every question will yield a numerical score, which will then be combined with the other items to demonstrate the relevance of the study to the concept being examined. In essence, the use of a summated scale score is crucial towards providing insights regarding the necessary characteristics of an officer manager based on the employees' perspectives and views.

The summated scale score is also crucial towards measuring reliability, validity, and sensitivity.…… [read more]

H&m Competitive Advantages Strategy Case Study

… H&M Competitive Advantage

H&M has a number of resources that allow it to excel in the fast fashion business. The fast fashion industry requires that a company has the capability to design and produce fashions very quickly, and sell high… [read more]

Exxonmobil Stakeholders and Its Analysis Journal

… Stakeholders

How does ExxonMobil Chemicals involve its stakeholders in decisions?

Discussions with communities in the initial stages of a project permits ExxonMobil to recognize opportunities as well as concerns and develop efficient measures of management in the planning stage of the project. By striving to evade or lessen as much issues as possible at the start, the company is able to prevent project interruptions, delays, minimize expenditures, and also avoid the growth of issues.

The community awareness programs and government relations are controlled by ExxonMobil's Best Practices in External Affairs (BPEA). Guaranteeing mutual understanding, respect as well as trust in the firm's stakeholder relationships, imply that interested parties are represented as contracts are developed. It also assists the company to create useful relationships with the stakeholders that can offer significant contribution into the decision-making procedure, over the long-term. Once a project begins, ExxonMobil offers local people and groups, a communication channel for airing and resolving issues without fear of vengeance.

In 2012, the firm approved and put into practice an Upstream Socioeconomic Management Standard for Projects. This particular Standard is structured to assist ExxonMobil recognize possible socioeconomic concerns and threats early in the Upstream project life cycle to create and apply suitable prevention and avoidance, control, alleviation, compensation, and supervising measures. The Standard also states various expectations, which are meant to be applied, founded on the identification of significant socioeconomic threats, such as indigenous individuals, openness and corruption, economic growth, and human rights, among others (Business & Human Rights Resource Centre, 2015).

What has been your experience?

Being a member of one of the communities that are affected by the activities of ExxonMobil, I have experienced several engagements with the company. Firstly, the company has accommodated members of my community with consideration of the varied dialects. Accommodation of different dialects has ensured that not only the company's communication to the community is effective, but also that of the representation of all community members. We have also been attending, among others, community forums, school meetings and road shows that ExxonMobil organizes to communicate to us. Through these engagements, we have learned the main messages the company communicates, such as safety and environmental conservation (ExxonMobil Corporation, 2014, p. 55).

Additionally, many members of my community successfully resettled through the settlement program that ExxonMobil undertakes. These households receive adequate company's monitoring that ensures that their standards of living are restored. One of the strategies that the company has placed to implement the livelihood restoration of the resettled families is by using local workforce. Training programs that the company has established help the newly employed people of my community to develop their technical as well as professional skills (ExxonMobil Corporation, 2014, p. 56).

ExxonMobil's benefit programs are an essential segment of a total remuneration package meant to support its long-term business aims, in addition to luring, maintaining, and also rewarding the most qualified workers. Guaranteeing access to reasonably priced health care assists workers manage health care concerns and minimize financial worries. The levels of… [read more]

Tesla Motors Competitive Advantages Research Paper

… Tesla Motors is an automaker based in California. Tesla operates internationally, producing in the U.S. and then selling in several countries overseas. They are a publicly-traded company. Tesla is an open company, and they make frequent announcements concerning their business. The pace of development at the company is constant, but it only produces a small handful of products. Its approach is competitive.

Tesla produces its cars to order. There is a relatively high degree of customization available on Tesla vehicles. Thus, there is base vehicle -- a frame on which a couple of different models are produced -- and then the company offers customization on a number of other, more superficial elements. The car is ordered by the customer and then produced to spec by Tesla.

The order qualifiers for Tesla are to produce a vehicle that has a high degree of reliability and functionality -- it must run like other cars in its class. For the most part, Tesla's performance on order qualifiers is reasonable, though unexceptional. Tesla's luxury features would also be considered order qualifiers, because it competes in the luxury car business where these features are considered to be standard. Where Tesla excels is with the order winners, which are those attributes that give the company a genuine competitive advantage that would attract customers (Spring, 2015). The order winners for Tesla include having superior battery power to other electric cars, thus delivering greater distance between charges, and having a superior brand. The battery is the essence of what Tesla does better than anybody else, and for the time being appears to be a source of sustainable competitive advantage, though theoretically at some point the company could be leapfrogged. The brand is another competitive advantage -- as with any luxury product the more people want to be associated with the brand, the better the company will perform.

Tesla's business is rooted in sustainability, at least as far as energy is concerned. The company is specifically positioned with the need to reduce fossil fuel consumption in mind, as its core technology of batteries is a post fossil-fuel technology. This is not to say that…… [read more]

Literature Review Millennials and Food Research Paper

… Business Research

The topic I am studying is the views of millennial towards food consumption. This general subject covers a number of issues that are relevant for companies in the food industry. Millennials are a large demographic whose consumption levels are starting to reshape industries, in particular when those consumption levels and patterns are different from those of other generations. While each new generation has its own set of values, the millennial generation is distinctly different from previous generations in a number of important ways. Probably the biggest for business is that they were raised in an Internet society, and thus are technology natives in a way that other generations can never be. There are many impacts of this, ranging from how they trust online transactions to the ways that they gather and process information. Social media is an increasingly important means by which this generation acquires information, something that can challenge businesses that are accustomed to controlling the dialogue with consumers about their products. With the food industry, this means that millennials have a much higher awareness about issues such as GMOs, and they appear to have lower levels of interest in things like fast food, and much higher levels of interest in ethnic foods, such that foods that were once obscure are now well into the mainstream in many areas (pho, for example). The following literature review will provide some background for this topic.

The current status of the literature on the topic is quite poor. For some reason, this area is unstudied, and that presents some obvious challenges. The literature that is available tends to be either background information, or tangential. So there is room to make some reasonable inferences, but this is a relatively untouched area of research. That is great for a first, exploratory study, but not much value for a study like this one that would benefit greatly from having an established body of literature from which to draw. So it is almost a matter of conducting some preliminary research and determining whether or not this is something on which research can reasonably proceed -- in this case, it might not be.

Prensky, M. (2009). H. sapiens digital: From digital immigrants to digital natives to digital wisdom. Innovate. Vol. 5 (3) 1-9.

In this article, the author outlines the underlying theories of digital nativity and what this means for society. His work is primarily sociological in nature, but that is of keen interest to marketers seeking to understand a certain demographic. The digital native is, the author posits, an advancement over the digital immigrant, in that these people are vastly superior in their familiarity, comfort and intimate knowledge of technology. Technology is an integral part of their lives. This is a difference from earlier generations. The author then looks into the future with his theory of digital wisdom, wherein he outlines how digital nativity will change the way that people think, and what that might mean for this generation and beyond. The author predicts… [read more]

Busines Research Mcdonalds Revenue Research Paper

… ¶ … Symptoms

The business decision situation is how to turn around McDonalds' sales in North America. The company's sales overall declined in 2014, but have generally flatlined for the past four years. One of the major problems is that sales in the key North American market have been declining. In 2014, U.S. sales were down 2.1%, and the number of guests declined 4.1% (2014 McDonalds Annual Report). As a result of this, net income is dropping, and in 2014 the net income was the lowest that it has been since 2009. So there are two symptoms here, declining revenues and declining profits. While they are related, there is a significant difference between the two -- expenses.

The current situation is arising for a number of reasons. First, changing consumer tastes are leading more people to healthier eating. While the company has added a number of healthier items to its menus in recent years, these have not necessarily spurred sales growth. Consumers still associated McDonalds, and the entire fast food category in general, with unhealthy eating that leads to obesity and other negative health outcomes (Stender, Dyerberg & Astrup, 2007). Demographic changes are also contributing to this. While baby boomers were avid consumers of fast food, there is some evidence that millennials are less so. Boomers, now that they are entering their senior years, are cutting back on habits perceived as unhealthy, and this slack is not being picked up by a millennial generation. Part of this is simply that the millennial generation has a greater concern about GMOs and other food issues; they are more aware and that makes them less likely to eat fast food. Further, millennials are more influenced by social media, something that has not served the fast food industry particularly well (Guidry et al., 2014).

What this means for the company is that it faces some significant changes to the external operating environment, in particular the social dimension, that are challenging it. With its market mature in North America, more challenging conditions are starting to cost the company sales and profits. Growth overseas has not been sufficient to pick up the slack, either -- McDonalds was an early mover overseas and many international markets are also mature. The company has attempted in the past to change its image, and has more or less failed to do so, meaning that it is to an extent trapped in its image.

There are other challenges looming, largely in the political and technological environments. The fast food business model is built around the idea of selling low cost food and low prices; it is important to maintain price leadership in this industry. McDonalds has been able to combine price leadership obtained through its superior bargaining power with the ability to earn respectable margins on the basis of its brand recognition and loyalty. As the latter erode, competitors are also finding ways to outperform McDonalds on the value-for-money scale. Some governments are pressuring for higher minimum wages, which puts a… [read more]

Personal Thoughts on Balenciaga and His Style Essay

… Globalization continues to matriculate, ever so slightly, into the world economy. Its reach knows no bounds. Globalization has created a much better quality of life for millions of individuals around the world. Products, goods, and services that were once constrained by geographic boundaries now infiltrate even the most guarded societies. Clothing, and in particular Global Fashion, is no different in this regard. Many clothing lines have expanding overseas and have grown their product assortments.

Although fashion has succumbed in many circumstances to globalization, there still remains a large subset of designers who represent their respective countries of origin. In fact, many consumers think of fashion within the confines of cities or countries of origin. According to Breward and Gilbert "designers and their clients- do think of fashion in terms of specific city cultures and traditions (1)." We see this concept manifest itself in a litany of avenues.

One designer in particular that has abated the influence of globalization on his design process is that of Balenciaga. His style is very distinctive and representative of his personal influence. Due in part to this unique style and though process Balenciaga's work stood out to me. According to Breward and Gilbert, "...designers must stress the important of making objects accessible in a manner that in interpretative as well as informative." Balenciaga did just that in much of his work, particularly post World War 2.

Born in Spain in 1895, Balenciaga was a Spanish fashion designer who created one of the most well recognized fashion houses in the world. Already well-known in Spain before he moved in 1937 to Paris, he quickly established a reputation for understated, refined tailoring, counterbalanced by elaborately decorative evening gowns. He made a reputation for his very high standards of quality. Many experts remark as his excessive emphasis on perfection and quality. In fact, Balenciaga was one of the few fashion designers who could actually use his own hands to design, cut, and sew the models he used. He is most recognized for his work in the post-world war era of fashion. In particular, he gained a reputation for discreet day wear and for dramatic evening designs. For example, he reinvented the silhouette by broadening the shoulders and removing the waist. He created high waist dresses and the tunic dress which both became staples in the industry.

The object that stood out for me in the exhibit was the dress and sash made by Balenciaga in 1959. The cocktail silk satin dress has clean lines, a boat neckline and full skirt. The fabric is a chartreus green embellished with large and small black flowers, which make it one of a kind. The green background…… [read more]

Mexico and Its Trade Essay

… Developing Nations and Mexico

Although there are certainly other nations that are more characteristic of the term 'developing nation' than Mexico is, very few people would state that Mexico is a 'first world' country. To the contrary, Mexico still must ward off perceptions that it is a part of the proverbial 'third world' or, at best, the second world. Thus, it is interesting to examine the characteristics of Mexico's trade as a developing nation. By far, Mexico's most valuable resource is its cheap labor pool. There are a number of unskilled workers in Mexico that are willing to work for exceedingly low wages -- which still has to be considered part of its potential for trade since these workers are in several manufacturing positions, due to the dearth of trade barriers imposed by NAFTA. Due to NAFTA, Mexico has a number of imports from the United States and from Canada. More importantly, this trade agreement enables both (particularly the U.S.) to utilize Mexico's cheap labor pool for their own manufacturing purposes, which is a form of importing and establishing foreign funding for Mexico. In return, Mexico is able to export goods related to aerospace and textiles/clothing, although the former is greatly helped by Canadian investments (Lanthemann, 2014).

Trade problems in Mexico pertain to its labor pool, which also functions as the source of its trade boons. However, because of the huge income disparity in this country and its great pool of cheap labor, Mexico has a dearth of skilled laborers which can fuel its own high tech industries related to exportation (Lanthemann, 2014). Additionally, crime is another barrier to Mexico's trade potential. It is not infrequent for female laborers to endure harassment, rape, and murder while simply working for low wages in manufacturing jobs due to NAFTA (Gutierrez, 2011). Moreover, there is significant organized crime in the way of lucrative and deadly drug cartels which impacts the quality of both life and business in this country.

The most notable growth strategy for Mexico pertains to…… [read more]

Analysis of Exxonmobil Chemical and Xom Journal

… Exxon Mobil -- Organizational Vision

Exxon Mobil Chemical Organizational Vision

Exxon Mobil Chemical (XOM) is one of the leading petrochemical companies in the world. XOM provides the raw materials for many products including materials for packaging, plastic containers, automobile parts, synthetic materials, thinners, and other innumerable consumer products. Globally, XOM distributes fuels and lubricants using three brands i.e. Mobil, Exxon, and Esso. The corporation generally sells cured oil, natural gas and petroleum, and chemical products under short-term contracts at prevailing market prices. In some cases (e.g. natural gas), products may be sold under long-term contracts, with periodic price adjustments (Coate et al., 2014).

Exxon Mobil Corp. is an American international oil and gas company with its head office in Irving, Texas ("ExxonMobil," 2015). This is the largest enterprise from erstwhile D. Rockefeller's Standard Oil Company. It was created on November 30, 1999 from the merging of Exxon (former New Jersey Standard Oil Company) and Mobil (formerly the New York Standard Oil Company).

Exxon Mobil Chemical's History Development

In the past 125 years, Exxon Mobil has grown from a regional distributor of kerosene in the United States to being the largest petroleum and petrochemical publicly traded enterprise in the world. In 1972, the Jersey Standard Corporation formally changed its name to Exxon Corporation. The name change was passed by the Jersey shareholders in a special exclusive meeting. In 1974, Mobil unveiled a synthetic motor vehicle engine oil - Mobil 1. Mobil 1 is currently the top synthetic automotive lubricant.

In 2011, Exxon Mobil Corporation declared the discovery of two key oil detections and a gas finding in the deep-water Gulf of Mexico after the company had drilled the first post-moratorium deep-water exploration well. This discovery is among the biggest findings from the last decade in the Gulf of Mexico.

The advantage of its worldwide network helps Exxon Mobil Chemical to look for and capture all kinds of resources from different geological and geographical environments with the help of innovative technology and abilities ("Worldwide operations," n.d.). XOM applies superior geoscience skills and knowledge of the world's hydrocarbon endowment to pinpoint and highlight the most important resources.

With the current multinational system of manufacturing plants, technology hubs, and business organizations, the company has been able to position itself as the market leader in the big bulk and high growth petrochemical niches. Being a segment of the Exxon Mobil Corporation, the chemical company is interlinked with the company's other programs which gives it an unrivaled ability to provide for its customers as well as share information in technology and best practices ("Company profile," 2015).

Exxon Mobil Chemical's Plans for Expansion

With the worldwide demand for synthetics still very weak, it may not be the right time to start a major petrochemical establishment (Tremblay, JF. 2009). However, an oil refinery and chemical establishment owned 25% by XOM is in the steps of being initiated in Fujian, a province in China. Exxon Mobil Chemical has plans for a multi-billion-dollar polythene and ethylene expansion project intended for… [read more]

Travel Policy for Digital Signal Corporation Business Proposal

… Company Travel Policy

This business proposal is purposed on forming a travel policy for Digital Signal Corporation. There are a number of elements, which hinder the success of the company, and also increase the costs incurred by the company in… [read more]

Gateway Report on Accomplishing Goals Through Performance Management Term Paper

… ¶ … Improving Gateway's Performance / Gateway: Report On Accomplishing Goals Through Performance Management

Role of Job Analysis and Evaluation in Achieving the Organizations Strategic Direction

Ways in Which Performance Management Can Meet the Organization's Goals

Ways in Which Performance… [read more]

Cim and Its Cost Savings for Organizations Chapter

… Computer Integrated Manufacturing (CIM) has been described as the "complete automation of a manufacturing plant, with all processes functioning under computer control and digital information tying them together" ("CIM," 1999). CIM unites a wide variety of different processes including CAD/CAM (computer-aided design / computer-aided manufacture) modeling as well as automation through the use of flexible machining systems and automated storage and retrieval ("CIM," 1999). It also deploys robotics, automation, "computerized scheduling and production control, and a business system integrated by a common data base" ("CIM," 1999). CIN is designed to generate cost savings through the minimization of the need for human intervention in the production process and also minimizing the need to use physical materials to create products and orchestrate designs. For example, CAD technology has proven to be critical in reducing the time needed bring a product model to actual production: "Electronic files replace drawing rooms. CAD/CAM integrated systems provide design/drafting, planning and scheduling, and fabrication capabilities. CAD provides the electronic part images, and CAM provides the facility for toolpath cutters to take on the raw piece" ("CIM," 1999).

When CIM was first developed during the 1980s, manufacturing was viewed as a relatively standardized and rote procedure. The assembly line was still the most popular ways to approach the manufacturing process. CIM offered a way to maximize value through speeding up the methods of production and reducing labor costs. "The secret to competitive manufacturing, the new scenario goes, lies less in heavy automation and more in using computers to gather information from the factory floor and swap it with information from every other aspect of a business-from the sales department to product engineering to the shipping docks" (Morrison 1992). Generating a seamless flow of information keeps waste to near-negligible levels and improves supply chain integration. "By connecting each aspect of the manufacturing process via computer links, costly time delays and lack of communication between sales representatives and production engineers (often a problem when sales persons are not aware of their company's production potential and product capabilities) can be brought to a minimum" (Morrison 1992).

CIM is all encompassing and involves the computerization of every facet of the production process, requiring the integration of different forms of technology. This is often easier said than done. "One of the key issues regarding CIM is equipment incompatibility and difficulty of integration of protocols. Integrating different brand equipment controllers with robots, conveyors and supervisory controllers is a time-consuming task with a lot of pitfalls" ("CIM," 1999). But when successfully implemented CIM functions as a comprehensive system, including "all activities from the perception of a need for a product; through the conception, design, and development of the product; and on through production, marketing, and support of the product in use" (Cubberly, 1989, p. 1).

CIM usually begins with the generation of a prototype design through CAD purely in virtual form. This is then translated into a three-dimensional model. A computer determines the most efficient process to use for manufacturing the item. Then, further streamlining… [read more]

Case on the Multinational Corporation Global Operation Chapter

… ¶ … Operations of Multinational Corporation

Multinational Corporation is a concept that describes a corporation operating in two or more countries. In other words, multinational corporations distribute to consumer globally and they control a large number of network and control… [read more]

Management Concept Case Report Essay

… Management Concept Case Report / Report on Managerial Issue in Billabong

Issue Identification

Critical Analysis

Billabong's management issue is e-business strategy. E-business is challenging, but allows the retailer to venture into global markets efficiently, and at nominal cost (Economywatch, 2010).… [read more]

Supply Chain Management Issues and Challenges Essay

… Operations management is the oversight/administration of organizational business practice with the goal being to effect the greatest level of efficiency within the business. The parameter of oversight essentially consists of labor and materials that can be converted into services/goods for a maximum profit to the company. This is the main objective of operations management. It is important and valuable as a role in a business because it allows the same business to plan, strategically develop, measure and reform the processes necessary for executing and reaching this profitable aim. Good knowledge of operations management is neither more important in service or in manufacturing industries -- it is equally valuable and essential in each, as both pertain to the goals that fall within the parameters of the role. Operations managers can oversee the development of both goods and services, depending on the nature of the company; its aim is to steer the development of either and/or both towards their maximum efficiency/profit producing point.

PERT/CPM techniques for managing projects is a valuable tool for operations managers. PERT stands for Program Evaluation and Review Technique. CPM stands for Critical Path Method. Both can be used to assist operations managers in planning and timing the projects with which they are involved and in which activities are pursued in a sequence. Both techniques allow managers to identify, via a chart, the times that each activity requires for completion within the overall larger scope of the project. In other words, they provide a display of the necessary steps within the project and the time that should be allotted each one.

The strengths of using PERT/CPM are that their charts can tell you just how long it will take to complete a project and the steps to get there. This is a great way to help workers and managers visualize the project and know where they should be and on what step at any given time. The weakness of the technique is that it depends upon data that has been gathered in the past, which is used as a predictor (this is how the chart with time frames is produced). If a project is new in approach or a company has no past data to draw from, the PERT/CPM technique will not be useful or possible (Ingram, 2015).

In production (a manufacturing plant), economy of scale is achieved when more product can be produced with less input costs. In other words, when a company grows and has more clients, it can produce more for less -- it is the same concept as buying in bulk for cheaper price; here, the company produces more for less cost (Heakal, 2015). Economies of scale cannot continue forever because at some point, peak demand will be reached and the law of supply and demand will come into effect. Oversupply will result in increased costs and economy of scale will no longer be achieved. A diseconomy of scale would be the result. The optimal size of a plant would therefore…… [read more]

Emotional Intelligence Its Relevance to Urban Community Association Managers Research Proposal

… Emotional Intelligence: Relevance to Urban Community Association Managers

Daniel Goleman published "Emotional Intelligence" in 1995. It was in this book that the concept of Emotional Intelligence (EQ) was first mentioned and comprehensively discussed as a behavioral model. Emotional intelligence theory… [read more]

Safety in the Workplace and the Controversy of Surveillance Essay

… Workplace Surveillance Memo

What is currently being done at the workplace in terms of surveillance is standard for the industry: cameras are mounted on the exteriors and interiors of the building, for the sake of safety monitoring; phone emails are stored within the workplace cloud for future reference if necessary.


calls with customers are recorded for the sake of accountability practices; and intranet

The controversy surrounding workplace surveillance is situated within the context of the post-9/11 world and the simultaneous expansion of NSA policies. For the sake of safety and security, the surveillance of citizens was given approval by Congress in the passing of the Patriot Act -- however, not all citizens are happy with this bill and view the NSA's surveillance, for instance, as overreach and a violation of privacy. Privacy concerns are at the root of the controversies surrounding surveillance and in the workplace, privacy rights are balanced against the company's need to protect itself from harm. Thus, if a worker posts something on his or her private social media account or expresses himself in an email to a co-worker about a workplace policy, should this be grounds for termination? Would termination violate the worker's right to privacy or free speech? How is the company at risk if it does nothing? These are questions that must be considered. For the sake of safety and security, the company asks all employees to commit criticism of the workplace to non-digital exchanges, so as to ensure that such information is not exploited. Likewise, when on work premises it is asked that employee not engage in behavior that might be construed as bringing a bad image to the workplace.


There is no federal law that prohibits a company from monitoring its workers. However, the National Labor…… [read more]

Weaknesses Strengths and Opportunities for Workers Peer-Reviewed Journal

… Employee Meeting Assessment

My employee meeting was overall very positive, as I assessed the strengths, weaknesses and opportunities for growth of my employee in an objective manner, abstained from criticism, and essentially showed encouragement, appreciation, and empathy for the employee… [read more]

Analyzing the Research Methods Essay

… ¶ … Seas Research offers solutions in the market research arena, in the form of syndicated studies, online panels, and custom research, to clients from more than sixty industries. The company's broad network of professional trade organizations and industry experts maximizes research accuracy and furthers company interactions with their respective target audiences. The firm believes in market research's benefits to corporate leaders in fully understanding their industry, highlighting organizational performance, fostering industry growth, and facilitating business development strategies (GreenBook, n.d.).


Quantitative and Qualitative Research

Data Analytics and

Reporting (Clear Seas Research, 2016)


Question Looping Option for Survey Editors.

Full Upload and Nested Quota.

Card Sort feature

Supports image-based Radio and Checkbox questions.

1. Security enhancement, featuring strict administrative security mode combined with dual domain support.

1. New quota system, wherein nested quota is automated

1. Batch Update with "TrueSample" feature for meta-data.

1. Supports mobile response option.

1. Easily editable, redesigned mobile and desktop themes with preset templates.

1. Single-entry Uniform Resource Locator (URL) for each survey, through auto mobile detection feature.

1. Mobile compatibility and mobile survey advisor.

1. Mobile surveys support form tables, file upload questions, and sliders.

1. Supports automated looping and lists (Mitchclear, 2015)

Clear Seas' insightful knowledge and vertical expertise makes the firm a key competitive and dependable research agency for organizations seeking to sell new products or enter new markets. The firm's market study service capably provides market data and analyses this data to give clients unprecedented intelligence helpful in making highly informed decisions pertaining to new branding strategies or new products. (Mitchclear, 2015).

Global Vox Populi

Company Description

ISO 9001:2008 Certified Company -- Global Vox Populi -- a member of the European Society for Opinion and Marketing Research (ESOMAR), Pharmaceutical Market Research Group (PMRG), Market Research Society of India (MRSI) and American Marketing Association (AMA), is one of the leading international firms in market research, data collection, data analytics and related consultancy services. The company's name itself reflects its analytical organizational philosophy and clients' belief of majority. As of last year, the firm's overseas offices expanded to China, Japan, South Korea, Indonesia, Malaysia, and the United Arab Emirates. The top multinational agency in Asia, Global Vox Populi, has a strong researcher base (over 150 experts), and conducts quantitative and qualitative studies spanning twenty nations. Round-the-clock support and online panel facilities in 33 nations makes the firm a valuable research partner for clients. The company covers a diverse range of industries, some of which are: medical devices and pharmaceuticals; food and beverages; healthcare and hospitals; automotive industry; consumer goods or FMCG; Oil, gas, power, and energy; retail; tourism and travel; entertainment and media etc. (GreenBook, n.d.).

Propriety Tools

1. "Laiva Sthiti" or its Client Platform: The firm devised a Project Feeds tool to facilitate collaboration and more efficient work in key areas like market research, recruitment, fieldwork, consulting projects, or analytics.

1. "Sarveksana" -- the Survey Manager: This feature in the organization's Survey System facilitates performance of sophisticated surveys. The company records… [read more]

How to Conduct Research Into the European Central Bank Research Paper

… Organizational Research

Organizations are complex systems, open and dynamic and thus require a great deal of focus by researchers when they are examined. One can use quantitative, qualitative or a mixed methods approach to organizational research (Swanson, 2005, p. 6). Research can be conducted using surveys, interviews, observational methods, meta-analysis, phenomenological approaches, multivariate or structural equation modeling and many other ways (Creswell, 2007). Essentially, it is up to the researcher to decide what problem or issue he wants to study and then assessing the best method that would suit the subject. For instance, if the researcher wants to investigate how employees within an organization respond to management styles of leadership, the researcher could conduct quantitative research using surveys and a Likert-scale form of analysis, or he could conduct qualitative research using interviews -- or he could do both and provide a mixed methods study. If the researcher wanted to investigate supply-chain management within an organization, he could adopt similar approaches or apply something like a factor analysis method. The options are virtually endless and depend upon where the researcher would like to apply his focus.

The company chosen for this study is the European Central Bank (ECB) led by Mario Draghi. The problem to be addressed is whether or not the ECB's policy of quantitative easing through the purchase of assets has had any positive impact on the banking sector in Europe by allowing banks to provide more loans with the available liquidity to corporations, housing or private consumers. The study could be conducted by using a survey method.

The ECB is currently trying to stimulate the economy in Europe through a number of policies such as zero-percent interest rates, negative interest rates, and quantitative easing (the purchasing of asset classes, which helps to provide market liquidity). The problem is that the economy continues to…… [read more]

Corporate Codes of Ethics Literature Review

… Code of Ethics

Modern organizations usually have a code of ethics. Such codes can contain a mix of philosophical considerations, basic overviews, and specific, actionable elements. There are a number of reasons why organizations want or need a code of ethics, and in many cases such rational is built directly into the code, or at the very least strongly influences it.

Reasons for Having a Code of Ethics

The first main reason for having a code of ethics is legitimacy. In many organizations, a code of ethics is something that distinguishes the professional organization from the unprofessional one. As organizations grow, it becomes more difficult to guide behavior throughout the organization, so formal structures are required in order to facilitate this, and a code of ethics is one of these structures. Both external and internal structures see the code of ethics, and recognize that the organization understands the value of ethics in operations, and in legitimizing itself as a trustworthy organization (Preston et al., 1995). A good example of the need for legitimacy arose in the early 2000s with a multitude of corporate scandals. These scandals typically were perpetrated at the highest levels of the organization. As such, investors could not feel confident about companies unless the people at the top of those companies showed evidence of being committed to the highest ethical standards. A code of ethics was often instituted, along with some sort of blanket statement about corporate governance.

Another reason for having a code of ethics is to specifically govern behavior within the organization. Many codes provide the justification for remedies within an organization, such as training employees, censuring those who commit ethical violations, or even just defining what an ethical violation is. The code of ethics is something that can help with organizational behavior (Trevino, Butterfield, McCabe, 1998).

How Codes of Ethics Work

Ethical policies start with a philosophical underpinning. This is typically rooted in the broader ethics of the society in which the organization has arisen, but there are instances where that might not be the case. Either the organization wishes to take a more universal approach to ethics, or in some cases companies have codes of ethics that reflect mostly the interests of shareholders. Business ethics can be quite different from the sense of right and wrong that most people have -- that disconnect often reflects in controversies, such as those about minimum wages, offshoring and sweatshops.

Once the organization has a root philosophy with respect to ethics, this needs to be explained in a general sense. From there, the ethical principles actually need to be operationalized. In many organizations this does not happen, but a code of ethics is only an useful as its training and enforcement mechanisms. The organization has to include its ethical principles in…… [read more]

Impact of Technological Advances on Organizational Evolution Discussion Chapter

… Business Theory -- Organizational Evolution and Change

How technology has affected organizational evolution in the past forty years.

Technology has evolved so rapidly and so dramatically in the past forty years that organizations must keep pace or risk perishing. In fact, the ability to adapt to new technologies has become a vital business process in itself (Ertem, 2015). For several examples, technological advances have strongly impacted real estate, telecommunications and the medical industry. In real estate, Long & Foster Real Estate, Inc. has grown by 200% and people joining the company expect their information to be delivered electronically (Agresti, 2006). In telecommunications, Comcast has seen a rapid rise in mergers and a shifting of more dollars toward the engineering aspects of its business and toward melding of merged companies' IT functions (Agresti, 2006). In the medical industry, Johns Hopkins Medicine has seen a greater need for collaboration and relationship management among its 450 Information Technology specialists on its campuses & hospitals and the 2-3 times as many Information Technology specialists scattered around campuses and divisions (Agresti, 2006).

In order to most benefit from and also cope with continual technological advances, corporate management needs to: keep technically current; attract, hire and retain very good staff in every key area of its business; take on a global mindset; and keeping abreast of what the technologically savvy consumer desires (Agresti, 2006). Technology is constantly evolving and its global usage will also evolve organizations in ways that have yet to occur to us (Montano & Dillon, 2005, p. 227). In sum, technological advances have increased effectiveness but have simultaneously placed more demands for flexibility on business, revolutionizing organizational practices.

2. The Technology:

a. Types of technology

The types of technological advances in the past forty years have been staggering in number and type. The most notable advances are in communications and computer science. The internet has moved from the ethereal, obtuse system of the 1980s to the everyday tool of 2016, allowing: e-mail; video conferencing; social media connections within a business, with other businesses and with consumers; and cloud storage allowing immediate storage of and access to important business files. Along with the speed and power of the internet come mobile devices, such as smart phones and tablets, which allow immediate, long-distance communications, remote access of work, reduced costs, greater business flexibility and scalability to handle ever-greater amounts of work (Ertem, 2015).

b. Pace of technological advancement

The pace of technological advancement is rapid, as knowledge builds on itself and global usage and refinement quickly hone technology (Montano & Dillon, 2005, p. 229). However, the pace at which technology is adapted is another matter. At least one…… [read more]

Why Milton Friedman Is Wrong About Social Responsibility Essay

… Corporate Citizenship

Milton Friedman's 1970 worldview would be and ought to be rejected by today's corporations, many of which are embracing a Corporate Social Responsibility (CSR) program in response to consumer objections to practices and principles of various entities. From Enron to Pepsi Co. to Exxon Mobile to Pacific Gas and Electric (the case that involved Erin Brokovich) -- companies are constantly in the spotlight now thanks to the Digital Age revolution, which allows users of social media to spread information across the globe in seconds and to unite and communicate in ways never before possible. Thus, what is being witnessed is a unified demand from not just consumers but from people all over the world. Indeed, when Friedman identifies the issue of "social responsibility" as a political maneuver (a "socialist" maneuver), he misses the point. It is not political, but human: corporations have a social responsibility because it is society, ultimately, that they depend upon. If the corporation puts itself first (as a "citizen"), before its workers and before its public and community, it will eventually destroy that which should nourish it.

The trade agreements known as NAFTA and GATT are perfect examples. These agreements allowed large corporations to off-shore their facilities in places like China (Apple does this, for instance) so that it can profit from cheap labor. The products they manufacture are then shipped back to the West and sold at ever-increasing margins to consumers all too happy to pay ever-increasing prices for a product that will be replaced in a year with another, newer, better model. Eventually, however, peak buying sets in. There are no more consumers. Why? Because there is simply no more money. The corporation, by going off-shore to guarantee more profits for itself, neglects the very community it wants as consumers. By not hiring the people in its own community or market and thus ensuring that they work and have disposable income for such products, the company is basically guaranteeing that it will see limited profits for a limited time.

If the company were socially responsible and put the community first, it would not go off-shore in search of better profit margins by hiring cheap labor; it would respect its own community and the fundamental concept of market…… [read more]

Alternative Strategies for Dillard Research Paper

… Strategy Formulation Recommendations for Dillard's, Inc.

Today, the two main challenges facing Dillard's, Inc. (hereinafter alternatively "the company") are declining sales due to changes in consumer tastes and shopping preferences for lower-cost fashion alternatives and outdoor shopping centers as well as increased operational costs that are largely attributable to the company's reliance on the placement of its retail outlets in urban, trendy, upscale indoor malls where rents and staffing costs can be exorbitant. This double whammy has forced the company to close some of its previously high performing outlets and change others into clearance centers that are struggling to survive. In this environment, identifying opportunities to salvage this company's fortunes represents a timely and important enterprise, and these issues are discussed further below, followed by a summary of the research and important findings concerning the recommended strategies to address these significant problems in the conclusion.

Alternatives and Evaluation

Based on the foregoing description, the company's business-level problems can be stated thusly:

1. Problem No. 1: Dillard's Inc. has failed to respond to changes in consumer preferences for lower-cost fashion alternatives.

2. Problem No. 2: Dillard's has failed to respond to changes in consumer preferences for shopping venues.

Two alternative strategies that address the above-listed problem statement are as follows:

1. Alternative No. 1: The company could offer a line of lower-cost fashions while maintaining its commitment to high quality.

2. Alternative No. 2: The company could open new retail outlets in high-traffic outdoor shopping centers, beginning with its least profitable current operations.

3. Alternative No. 3: The company could continue to close underperforming stores or change them into clearance centers to improve short-term profitability and allow it time to recover from the current downturn in sales.

4. Alternative No. 4: The company could close all of its brick-and-mortar retail facilities and become a strictly online enterprise, thereby reducing its operational costs drastically.

5. Alternative No. 5: The company could adopt a "Louis Vuitton" approach to marketing and refuse to reduce its prices while continuing to emphasize its unwavering commitment to high-quality merchandise and service and hope for the best.

Recommended Strategy

Many American consumers are becoming increasing cost-conscious when it comes to clothing purchases, and growing numbers of these budget-minded shoppers are turning to discount stores for their purchases. For instance, O'Donnell and Kurtz (2008) report that, ." With department store sales and discounters offering brand names for less, shoppers can find plenty of well-made clothes worth buying. And in a wobbly economy, doing so can be vital to a family budget" (p. 3). In addition, many American consumers are avoiding larger urban malls and the parking nightmares that are associated with visiting them in favor of outdoor shopping centers where they can park close to the stores they want to visit while still enjoying the variety and ambience of a traditional indoor mall. In this regard, Lamb (2009) points out that, "Convenience is the key word driving the evolution of this new retail center. Today's consumers lead busy lives,… [read more]

Business Ethics Adn the Multicultural Context Research Paper

… Dimensions of ethical business cultures: comparing data from 13 Countries of Europe, Asia, and the Americas. By Ardichvilia A.

In an attempt to cover as extensive as possible in a global dimension the issue of ethical business culture, the article divides the areas of study into the Anglo cluster (U.S., Canada, Australia and UK), China, Japan, continental Western and Central Europe, Latin America, Kingdom of Saudi Arabia and India as the main categories within which the discussion is contextualized.

The Anglo cluster depicts business ethics as an issue that follows a given organizational structure, the policies therein and the processes of transactions as well as the trainings and development programs that one goes through. These ethics, in as much as they are embedded in the above measures and tenets, they are largely based on the behavior of the leadership of the organization hence the personal behavior of the leadership of any organization is significantly tied to and influences the ethical business behavior and perception of the same by the general public. Here, the corporate missions and values are highly held and each day the employees and leadership strive to align the organizational values with the organizational culture.

In china though, ethics in business is highly influenced by the Confucianism beliefs. They use this philosophy to develop corporate cultures that have unique Chinese characteristics. Here, there is less emphasis on the formal contracts or code of behavior to develop the business ethics, but more of the cultural values such as benevolence, harmony, loyalty, learning, humility and righteousness, all these keeping in alignment with Confucian principles.

Japanese on the other hand, though are highly influenced by the Confucian principles, have a slightly different take on the same and rely more on harmony than benevolence as their Chinese counterparts do. The Japanese are more situational in developing their corporate ethics and decisions with care to maintain harmony within the working environment. They would shy from controversy and rocking the organization, unlike the implementation of the organizational ethics in the Anglo cluster who would not shy away from controversy and conflict if the contract stated a given ethical standpoint.

The business ethics in the continental Western and Central Europe is also slightly different from the Anglo cluster with…… [read more]

Confucian Approach in Ethical Decisions Essay

… Ethical Approaches

One of my ethical decisions was whether or not I should support a political movement for worker's rights by signing a petition. I did not have much information on the issue but everyone was signing so I thought maybe I should too so that no one viewed me not favorably. From the perspective of the five ethical approaches discussed in Chapter 1, I will assess my actions. They are the Utilitarian approach, the Categorical Imperative approach, the Justice as Fairness approach, the Confucian approach, and the Altruism approach. Each approach has its strengths and weaknesses.

The Utilitarian approach is a consequence-based approach. The option that effects the greatest good is the one that should be followed according to this approach. In my case, it would seem that I could not say because I did not have enough information about the reforms in mind and the issues, and in the small amount of time I had I could not become well informed -- so this approach could not work for me.

The Categorical Imperative approach holds that "what is right for one is right for all." However, I knew this to not be the case because what is right for some in one situation may not be right for others in another situation. For this reason I knew not to support a measure that would hold everyone to one way.

The Justice as Fairness approach is based on the rights of individuals and on justice, however, this approach did not apply in my case because while rights were in question, I did not see how the rights being called for were just, due, or legitimate. For this reason I did not take this approach.

The Confucian Approach is based on the Golden Rule because life is about society and relationships and how we must treat others the way we would like to be treated. I try to take this approach in life, so this is the one I followed in my decision about signing. I knew that I would not want someone to sign something if he was not…… [read more]

Analyzing Successful Small Business Essay

… Successful Small Business

There are seven different individual characteristics of successful owners of small business, carefully identified by Megginson et al. (2003). This particular essay will discuss four individual characteristics, in order of their priority, starting with the most important characteristic to the least important one. In particular, the discussion will encompass an elucidation of why each of the characteristics are substantial and the manner in which each of them adds to the success of small business owners (Megginson et al., 2003).

Are dedicated to their business

What a small business owner attains out of his or her business is successfully determined by what he or she puts into the business. It is imperative to have desire and commitment towards the business. Small business owners are inclined to extremely be devoted to their companies. Being individually owned businesses, the owners are keen on making certain that their hard work, determination and effort put into the business flourishes and does not go to waste (Stephenson, 2014). This characteristic is considered to be the most important of the lot because the level of enthusiasm will be mirrored in the success of the business or failure of the business, in the lack thereof. This sort of passion and hunger for prosperity is what most of the time distinguishes small business owners from the executives of huge companies. This is because they perceive the business as a "fetus" of their own. For this reason, they are committed to undertake whatever it takes to ensure that the business runs smoothly and effectively, to guarantee their success (Stephenson, 2014).

2. Have a strong sense of initiative

In accordance to Megginson et al. (2003), the small business owners have a strong sense of initiative, a characteristic that steers them to success. In particular, this enables them to have the aspiration to make the most of their conceptions, capacities and dreams to the highest level as possible. Taking this into consideration, they have the capacity to come up with ideas, create different tactics aligned to such notions and thereafter carry them out to an effective implementation. At the end of the day, what they obtain is a successful new product. This is one aspect that serves as a competitive edge to small businesses as it is not always the case with regard to large corporate firms (Megginson et al., 2003). In addition, another point-of-view commonly perceived is the manner in which small business owners are eager and have the drive to work extremely longer hours than other larger companies in order to attain their objectives. Small business owners have a tendency of being not only capable, but also motivated and…… [read more]

Virtual Teams and Ramifications Essay

… Leading Collaborative Work Environments

Distributed work environments can enhance social innovation in a couple of different ways. Firstly, such environments are highly dependent on communication. Thus, in some respect, distributed work environments can help to foster social innovations pertaining to… [read more]

Data Sampling Methodology Research Paper

… ¶ … nature for the high turnover rate is to then analyze the data collected through the surveys given to BIMS employees. A total of 78 employees were given the survey, but this is a population that is quite large and possibly too much to handle for the company. Subsequently, it is appropriate to use a sample of the main population using Stratified Random Sampling, so that the data findings can still be explored without the additional work of handling all 78 employee responses.

In order to best find the appropriate sample population to be analyzed in future statistical testing, the proper method must be utilized. Stratified Random Sampling is the most appropriate choice, given that there are characteristics within the data set that should be addressed independently of one another. Using a stratified system allows the sample to separate parts of the population into mutually exclusive sets, also known as strata (Niu, 2013). These sets are separated from one another and then random samples from within each strata can be taken based on the number of total in the population of each. Thus, the methodology first separates the data based on strata type and then commences simple random sampling. This is appropriate for this particular context because the survey was given to both managers and employees. There may be major differences between the experiences of managers and employees, and thus combining them all together could potentially skew the data based on a non-sampling error that incorporates both manager and employee when they should have been treated separately. Non-sampling errors occur within the acquisition and selection of data (Niu, 2013). Combining the two types of employees at BIMS could result in skewed results based on differing perceptions and beliefs on company values and thus the two populations should be separated through stratified sampling methods.

Ensuring Validity and Reliability

The primary threat to reliability is based on the initial entry of the data set. As stated in the primary document, Sally, the office support staff did make some adjustments on the data. When she encountered a question that was not answered, she typed in 0. This could be a potential issue for the stratification of the data population set, as there are two entries that were labeled…… [read more]

Opportunity Statements vs Problem Research Paper

… ¶ … Opportunity Statements

Focusing on positive energy is a good way to rally forces behind a position and lead towards the achievement of an overall goal. It is much like having a "spirit of mission" behind which all stakeholders can get in order to move the organization forward in a compelling and cohesive manner (Samaan, Verneuil, 2009). Opportunity statements allow such measures to be taken and give attention to the positive currents that an organization has running in its favor. They do not necessarily take attention away from problems, gaps or needs (items that must be addressed) -- because those can all be viewed as opportunities as well. They can be assessed as opportunities to overcome obstacles or to prove an organization's merit.

The focus on positive outcomes, however, is in and of itself a positive practice because negativity is something that can foster a poor spirit and a loss of trust or confidence in stakeholders and in an organization itself. Negativity does not allow for a prosperous position to be taken or capitalized upon. It drags down persons and obliges them to focus on what is being done wrong, where shortcomings exist, and does not give the proper incentive or framework for moving forward. By shifting away from focusing on problems, organizations and people in general can give more time to what they are doing correctly and see how this is affecting their overall system. The good things that are working can then be exploited and made all the better. They can be emphasized and expanded or developed more fully so that in time, the good qualities become perfected and the faulty qualities or the problems become insignificant as a result. This positive focus can bring out the good more than a negative focus can, which only highlights the bad, the problematic, and the obstacles in one's way.

That is why it is very important to "affirm that which is good." Without such an affirmation, the individual or the organization is simply free-floating without an anchor of support or encouragement. There is no mooring for…… [read more]

Importance of Customer Loyalty Essay

… Customer Loyalty and E-Commerce

Evaluate the importance of customer loyalty and identify methods to increase e-loyalty.

Customer loyalty is somewhat elusive in contemporary times. The reality of this situation is that due to advances in technology, globalization, and communication methods, businesses are facing more competition in forms that are stiffer, and more specialized, than they have ever been before. Thus, customer loyalty is still desirable, yet is becoming more difficult to foster -- especially in terms of e-commerce. However, there are a few technological advancements that have emerged within the past decade or so that are specifically designed to enhance customer loyalty in an era in which competition and customer attention span is increasingly fierce and prone to wane, respectively.

One of the most viable means of facilitating customer loyalty in the age of e-commerce is through the usage of recommender engines. These engines are critical to maintaining customer interest and, by extension, fostering the sort of customer loyalty that might otherwise be hard to encounter. Through an artful combination of big data, predictive analytics, and machine learning, contemporary websites are able to increasingly keep track of and analyze customer behavior. In fact, there are even some predictive analytics options that can provide recommendations for first time visitors to their sites based on the type of clicks that they make on that site and other facets of their customer profile gleaned from sentiment analysis. The general gist of this approach is that web sites can understand and analyze a customer's previous behavior to determine future behavior, and even impact it by presenting offers in advance that could actually sway that behavior. Moreover, companies can directly foster loyalty by providing tailored marketing efforts based on analyses of current and contemporary behavior -- to ensure that customers continually return to their sites…… [read more]

Experiment Design Research Methods Research Paper

… ¶ … Experimental Design

A true experiment is one in which "all of the important factors that might affect the phenomena of interest are completely controlled" (Research Connections, 2015). A quasi-experiment is one that does not meet that criterion. When one looks at the further definitions of these two things, some things become apparent. First, they both measures the survey respondents against some type of treatment or condition, and they are measured for their output. The researchers will then determine whether the output is related to the treatment. The lack of strict controls is what makes a research design a quasi-experiment.

There are a number of different variables that go into determining the perceptions about food among millennials. There is education, there is geography, social status and other factors. But because people have different places from where they draw their ideas, it is impossible to control all of the different factors in this study, so this must by definition be a quasi-experiment in its design.

The hypothesis for this study is that McDonalds is losing sales because millennials' attitudes towards food are generally more negative towards fast food. There are sub-hypotheses that look at the different direction here. The first test will be that

H1: millennials have negative attitudes towards food that is not organic, or that contains GMO ingredients.

H2: The second is that millennials have negative attitudes towards industrial food in general.

H3: The third is that millennials have a high degree of knowledge and consciousness about food.

H4: The fourth is that millennials have speficially a low perception of fast food.

The independent variables are the demographic variables within the population. The dependent variables will be perceptions of food, as per the different sub-hypotheses that are being tested.

The research question is what are the attitudes that millennials…… [read more]

Explaining the Cycle of the Pygmalion Effect Essay

… Cycle that leads to the Pygmalion effect begins with the fact that employees are given ratings by leaders. These ratings are supposed to be performance based, but because the individual leaders may be swayed by more than just performance -- in other words, by flattery -- it is possible that employees who show certain affable qualities towards their leaders (qualities such as commitment, trust, loyalty, etc.) will be given higher ratings than those who demonstrate no such affability. Thus, in effect, employees who get on the good side of the leader may be rewarded more than employees who are just as efficient performance-wise (or even more efficient) but who display no such outward signs of commitment or loyalty to the leader.

So that is how the cycle begins -- with the employee receiving a high rating that might (but also might not) be related to his or her actual ability to perform at a high level. Nonetheless, this rating stays with the employee (the follower of the leader), and in effect serves as positive support for his reputation, even going into the employee's official record, where it is noted that he or she is a worker with a high approval rating from team leaders. Thus, the employee is shown favor from the leader because the employee originally showed favor to the leader, and in return for this favored relationship, the company looks favorably on the employee without actually ever having any real sense or measure of the employee's actual value.

The cycle continues as the ratings of the employee are then used as the basis of promotion, development or selections in the future by the company heads. These decisions may be formal or informal -- the fact remains that the ratings make an impact on both the individual's career as well as the company itself (promotion of…… [read more]

Sampling Procedure for a Study Research Proposal

… ¶ … goal of the research is to conduct an assessment of probable issues relating to hiring a deputy director for the organization, which has operated without an actual office manager for a year. Consequently, the research objective is to identify positive qualities that an individual must possess to be considered for the vacant position of an office manager. This is an important objective for the study because of the need to lessen the negative results of change in management. The study seeks to identify positive characteristics that the potential manager must have in order to help employees become more receptive to the change in management. The findings of the study with regards to positive characteristics that the manager must possess will not only be used in the hiring process but will also be utilized in informing and guiding important change management processes.

Description of the Population

Kouzes & Posner (2012), state that the desirable important attributes of managers include forward-looking, competence, honesty, and inspirational qualities (p.35). Following the identification of these important characteristics a leader must possess, a study will be carried out on a target population to help meet the research objective. The target population for this study will include current or previous managers and new graduates in business management. These individuals will be crucial for this study because they possess relevant knowledge, skills or experience that could help in determining the best possible characteristics for a manager. Current or past managers will be utilized in the study since they already have experience in working in such positions. In contrast, new graduates in business management will be incorporated in the research because they possess knowledge, skills, and competence relating to the field of management.

The selection of this group of current or past managers and new graduates in business management requires the use of a suitable method for identifying this target population. This is an important step because of the impossibility in reaching all members of the target population, which implies that only accessible members are used. Therefore, the researcher will identify the target population through conducting a survey of local organizations and institutions of learning. The survey of these local organizations and institutions will help narrow the scope and contact individuals who could be suitable for study.

Notably, the identification of the target population for the research will entail using a sampling frame, which is a list or device utilized in defining the population of interest. Actually, sampling frame is a set of elements or characteristics that are utilized by a researcher to select a sample of the target population because of the difficulty in accessing the whole population of interest (Currivan, 2004). As previously mentioned, the sampling frame for this study is previous or current experience in management and competence in business management related course or studies.

Sampling Procedure

Once the target population is identified, a sampling procedure is utilized to select the sample for the study. There are several sampling procedures that are chosen based… [read more]

Fast Skippy S Delivery Management Assessment

… ¶ … Skippy's

Identify and present a customer service policy and procedure for Fast Skippy's which includes support and guidelines for handling of customer complaints. Who would you consult with?

Fast Skippy's definitely needs to develop a comprehensive customer service policy to manage the growth he experienced in the initial phases of his business's development. To develop this policy, the company should first consult with all the delivery drivers to see what kinds of challenges they experience on their routes. A plan should be created to help mitigate these challenges. Furthermore, the delivery drivers definitely need to be trained in customer service skills since they represent the company on their routes.

Identify at least 3-4 service standards you think Skippy's should have, and describe any best practice models you could model on.

Greeting the customers in a courteous and professional manner.

Listen to the customers' requests or concerns and take any actions to assist them

If there is a delay in deliver for any reason, the customer should be promptly informed and they should also be aware of when they can expect their delivery.

3) Describe how you would have dealt with Sam's complaint, in line with your new customer service standards and procedures. What techniques would you use to solve the complaint?

In light of the new standards, the customer's complaints would seem to violate all three. The employee should first be questioned and given a chance to explain the situation, if the…… [read more]

Exonnmobil Chemicals Value Added Influence on Progress Journal

… ¶ … Value Added on ExonnMobil Chemicals / ExonnMobil Chemicals: Value Added Influence on Progress

Outline the goals and indicators for measuring development progress for a nation in which ExxonMobil Chemicals does business.

Which ones are most important? How do they relate to the business of Exxon? Is Exxon working with integrity in this environment? Research the value adds Exxon is creating for the community and itself. What are the community reactions? How does this affect the corporation's success?

Outline the goals and indicators for measuring development progress for a nation in which ExxonMobil Chemicals does business.

Total value added

Gross output (GDP input) of the additional/new economic activity that is an outcome of the investment (induced as well as direct) (OECD, 2011).

Value of capital formation

Input to GFCF; this is basically a direct contribution to the gross domestic product, hence, the worth of the (future) investment itself is a sign in its own right (OECD, 2011).

Total and net export generation

Total export generation; net of imports (net export generation) is obtained by the value added indicator, however, might still be a significant extra indicator (OECD, 2011).

Number of formal business entities

The quantity of businesses in the value of chain or the value chain element backed up by the investment; this is basically an alternative for entrepreneurial enhancement and growth of the formal (tax-paying) economy; might entail the determination of the average size of the business (OECD, 2011).

Total fiscal revenues

Total fiscal revenues take from the economic activities, which are a result of the investment, via all modes of taxation (OECD, 2011).

Which ones are most important? How do they relate to the business of Exxon? Is Exxon working with integrity in this environment? Research the value adds Exxon is creating for the community and itself. What are the community reactions? How does this affect the corporation's success?

Amidst the above listed goals for measuring the development progress for a country in which ExxonMobil Chemicals does business; total and net export generation, total value added, and value of capital formation are very significant. ExxonMobil is a worldwide business. Total and net export generation, the quantity of formal business entities in addition to the total fiscal revenues are required to recognize the net export generation,…… [read more]

Fms the Next Generation Essay

… Flexible manufacturing systems (FMS) have grown increasingly important in today's modern world. "Flexibility means to produce reasonably priced customized products of high quality that can be quickly delivered to customers" (Lee-Post 2000). FMS provide a solution to the dilemma of how to appeal to a niche audience yet also to remain competitive. It enables companies to produce individualized products on a mass scale and keep costs down. Flexible manufacturing means that every component of the production process has agility and diversity built into its structure and customization is possible with relative ease. For an FMS to be functional it must have the capability of producing different parts and items without substantially changing the production process and the production schedule itself must be easily modifiable (Lee-Post 2000). Operations must likewise be open to customization, meaning workers may need to be trained in multiple processes. Production capacity must also be able to be shifted, since different products will likely have different levels of demand (Lee-Post 2000).

It should be noted that an FMS may not necessarily be the most cost-effective option for an organization at the outset. Systems can be complex and expensive, at least initially. But the value conveyed to the organization can eventually offset the startup costs. The attractions of being able to diversify to meet customer needs and also to address changes in the economic environment can ultimately make the company more productive, increase sales, and also reduce the costs of obsolescence and replacement. Also, due to the flexibility of the system, the production process can be changed in the face of a breakdown and the need for repairs. "A traditional manufacturing system may need to halt if a key machine breaks down. However, an FMS may be able to adapt and keep production going during repairs" ("Flexible Manufacturing System (FMS) Definition, 2015).

One company which has benefited from deploying a FMS is that…… [read more]

Analyzing Strategic Issues in Cliptomania Web Store Case Study

… Cliptomania Web Store

With reference to the case study of the Cliptomania Web Store, the owners or the founders came to the discovery of a marketing niche that is retailing clip-on earrings over the internet, in which they could tap into, all over the U.S., Australia, New Zealand and Canada.

Strategic Issues Faced By the Company in Launching and Developing their E-Business Venture

There are a number of strategic issues that can be pointed out after reading and analyzing the Cliptomania Web Store Case study. One of the main challenges or difficulties that Santo experienced was with reference to the technological area of the business, and particularly the manner in which they could start up the web store. The alteration of the operational platform and system came to be quite a strategic issue for the company. The key organizers, who consisted of the members of the family, faced a major strategic issue, which was the lack of knowledge and proficiency needed to put up the business.

No individual amongst the family members had any knowledge or experience with regards to web design. Moreover, they lacked the funds, which could have been used to compensate a service provider to design the website. Forming accounts and instituting improved advancement tools towards the setting of the web business was a major test. Making the decision to go with a vendor simplified certain aspects, for Candy and Jim, in starting up their e-business. And, devoid of considerable supervision or support, they were enforced to design their own website.

One other strategic issue that can be perceived in the case study has to do with reliability and trustworthiness. This in fact, came to be a substantial problem at the time when potential consumers and clients began calling, with the desire to talk to the actual workers or personnel, prior to placing any orders.

Another strategic issue that the company faced in relation to its business…… [read more]

Business Analysis of a Business Model for an Elderly Housing Community Marketing Plan

… ¶ … Marketing Plan: Situation Analysis

In accordance to Lumpkin (1985), the number of individuals of age 65 years and older are deemed to be growing at a rate that is twice compared to that of the general population, and is projected to increase even more in the forthcoming years. The baby boom generation is just about to attain the middle age, which is a great prospect for Dawn to make the most of when these individuals attain the age of retirement. The purpose of this paper is to undertake a situational analysis of its business model. This paper will encompass the SWOT analysis of the business model, the competitive analysis of the business environments and lastly a segmentation and target market analysis.

Segmentation & Target Market Analysis

The market for old individuals can be segmented demographically, geographically, behaviorally, and psycho-graphically.

Demographic Market Segmentation - Age

Market segmentation that is demographic splits the market into segments and groups on the basis of different variables such as the size of family, gender, life cycle and of course age. With regards to Dawn, the market can be segmented demographically by age. As is known, the needs and wants of the consumer continue to change with reference to age. The population in the target market is split into well-defined cohorts, which are pre-seniors who are between the ages of 55 and 64 years, younger seniors between the ages of 65 and 74 years, older seniors between the ages 75 and 84 and lastly, there is the elderly senior cohorts who are at least 85 years of age. The business will have the prospect of selecting the age group that is suitable for the services rendered (CMHC, 2011).

2. Psychographic Market Segmentation -- Lifestyle

Segmentation of the target market by lifestyle is basically known as psychographic segmentation. This kind of segmentation offers an improved extent of distinction in comparison to age. This implies dividing the population on the basis of their preferred amenities, extent of independence and preferred health care needs. For instance, individuals aged 55 years have minimal care needs as compared to those who are at least 85 years, as they require more attention (CHMC, 2011).

3. Behavioral Market Segmentation

This sort of segmentation of the population splits the market into different groups or segments on the basis of its uses or needs, reactions to the products and services offered, along with attitude and knowledge. In this analysis, Dawn could divide the market on the basis of the benefits being sought after by the consumers, the services to be provided, and the frequency of usage. For instance, the market could be split into the elderly who require being fed and washed every time, and those who do not. It can also be divided into the need for more or minimal health care services, such as being given medication (CHMC, 2011).

4. Geographic Market Segmentation

Dawn will have to ensure that its business model segments the target population geographically by providing the services… [read more]

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