"Healthcare / Health / Obamacare" Essays

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Healthcare International Health Care Funding Research Paper

Research Paper  |  3 pages (869 words)
Bibliography Sources: 1+


Both the organizations can be considered to be efficient as well as equitable, in building and sustaining long-term relationships and solutions to issues related to social injustice (Pfeiffer, 2003). By paying close attention to the underlying social justice and economic inequities, health care disparities can also be addressed, which is why engaging with advocates in public policy is important to the Commonwealth Fund and the Global Fund.

Both the Commonwealth Fund and the Global Fund involve the utilization of political, economic, and social justice resources, which usually entails the inclusion of public policy concerns. To utilize and access the funds raised by these two organizations often requires an understanding of local policies and agreements, as well as the private sector organizations serving as gatekeepers. Unfortunately, both the Commonwealth Fund and the Global Fund can cause some problems with regard to altering a local infrastructure in ways that are fragmented and inefficient, which is why great care must be taken to ensure communication flows between all agencies and members of the funding allocation programs (Pfeiffer, 2003). Innovation is also a key component of utilizing the health care resources and funding from these two international organizations, and on this dimension they are remarkably similar in the mutual dedication to the development of medical and scientific solutions as well as political, social, and structural innovations.

The Global Fund and the Commonwealth Fund are two of many international health care funding programs available. These two organizations bridge the gap between the private and public sectors, which is one administrative element the Global Fund and the Commonwealth Fund have in common. Likewise, the Global Fund and the Commonwealth Fund raise financial resources from a wide variety of sources, and allocate them to evidence-based programs that are located primarily in developing nations. Although the Global Fund is concerned with three primary disease areas and the elimination of the AIDS, tuberculosis, and malaria epidemics, all of which are preventable, the Commonwealth Fund also engages local organizations to fight these diseases too. Generally, both the Commonwealth Fund and the Global Fund utilize information technology to ensure maximum efficiency and accuracy of records, and to maximize organizational success. Stimulating innovation, research, and development are also significant missions of these two organizations, with their shared values of promoting health care equality around the world.


Anderson, G.F., Frogner, B.K., Johns, R.A. & Reinhardt, W.E. (2006). Health care spending and use of information technology in OECD countries. Health Affairs 25(3): 819-831.

Pfeiffer, J. (2003). International NGOs and primary health care in Mozambique: the need for a new model of collaboration. Social Science…… [read more]

SWOT Analysis of a Problem Hospital SWOT

SWOT  |  2 pages (574 words)
Bibliography Sources: 0


This is designed to create greater continuity of patient care and also to reduce the time lag in transferring patients from the ER to other units which results in most of the burden of paperwork being borne by the night staff.

However, there is tremendous change resistance to this new proposal. Head nurses and assistant nurses are reluctant to leave their unions and become management. The board of directors is reluctant to provide the additional funding needed to support the salaries of nurses on such a 24-hour cycle. Although critical leadership roles have changed, there is still a need to generate buy-in. The window of opportunity must be taken advantage of now before the threat of other hospitals that can currently provide more effective care begins to draw away patients.

One recommendation to immediately make a positive change and improve productivity is to initially target the problem of shifting patients from the ER to other clinical units at such a late hour. Although the case management approach may be the best way to administrate a more efficient allocation of resources in the long run, before this major change can take place (which would require additional funding for the nurse managers' salaries and retraining of staff), determining why the backlog is specifically taking place and fixing this problem would create goodwill for the future changes Dr. M intends to institutes. It would also create a safer hospital environment for patients who would not be relying upon tired and stressed personnel to manage their intake and outtake. This would also result in fewer paperwork errors since the burden upon the night staff for handling the paperwork associated with this area of the hospital would be lessened.… [read more]

Health Profile Case Study

Case Study  |  4 pages (1,429 words)
Style: APA  |  Bibliography Sources: 5


The patient's mental health is stable, but not there are concerns. The primary concern is that the patient is an alcoholic who drinks to excess and has never had an extended period of sobriety in her adult life outside of her six pregnancies. In addition to the alcoholism, the patient still carries significant guilt about the child abuse that occurred… [read more]

Health Care Management (Strategic Operations Plan) Research Paper

Research Paper  |  4 pages (1,444 words)
Bibliography Sources: 4


The tool will allow the identification of the causes of a particular event. The causes that can be identified include people involved in the process, methods, machines, materials, measurement, and environmental factor that will influence the quality of the processes in the clinic (Perez, 2009).

I will also use Pareto Chart to improve the quality of processes in the clinic.… [read more]

Healthcare Management First Student Essay

Essay  |  2 pages (908 words)
Bibliography Sources: 4


Vol. 9 No. 3. Retrieved on March 10, 2014 from http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume92004/No3Sept04/ArticlePreviousTopic/TelehealthforStrokePatients.html

Groff Paris, L., Terhaar, M., (2010) "Using Maslow's Pyramid and the National Database of Nursing Quality Indicators to Attain a Healthier Work Environment" OJIN: The Online Journal of Issues in Nursing. Vol. 16 No. 1. Retrieved on March 10, 2014 from http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Vol-16-2011/No1-Jan-2011/Articles-Previous-Topics/Maslow-and-NDNQI-to-Assess-and-Improve-Work-Environment.html

Leone, R., Walker, C., Curry, L., & Agee, E., (2012) "Application of a Marketing Concept to Patient-Centered Care: Co-Producing Health With Heart Failure Patients" OJIN: The Online Journal of Issues in Nursing. Vol. 17 No. 2. Retrieved on March 10, 2014 from http://nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Vol-17-2012/No2-May-2012/Articles-Previous-Topics/Marketing-Concept-to-Patient-centered-Care.html

Weaver, B., Lindsay, B., Gitelman, B., (September 30, 2012) "Communication Technology and Social Media: Opportunities and Implications for Healthcare Systems" OJIN: The Online Journal of Issues in Nursing Vol. 17, No. 3, Retrieved on March 10, 2014 from http://nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Vol-17-2012/No3-Sept-2012/Communication-Technology-Social-Media.html

Second Student

Chin and Mc Nichol (2000) posit that governments are increasingly finding themselves under pressure to provide all-encompassing and collaborative evidenced-based quality care within inadequate resources. It is shown that the United States is adopting a new model of primary care referred to as the patient-centered medical home. This system allows patients to have an ongoing relationship with a personal physician trained to provide continuous comprehensive care and complex diagnosis. This indicates that increasing physician levels and staffing will enable patients in medical homes receive quality care. Ballard (2003) argues that patient safety is a preserve of all stakeholders such as the society, patients, nursing administrators, physicians, and professional associations. Ensuring patient safety goes a long way in ensuring that patients receive quality health care.

Ballard further argues that society must work to improve communication between nursing administration and management and direct care nurses. The society should also promote staffing flexibility, minimize hazards, promote the use of appropriate staffing formulas, and discourage the use of mandatory overtime. This shows that the provision of quality care largely revolves around staffing issues. In conclusion, the provision of quality health care revolves around the number of staffs within a health care provider center (Ballard, 2003).


Chin, H., & Mc Nichol, E. (2000). "Practice Development Credentialing in the United Kingdom -A Unique Framework for Providing Excellence, Accountability and Quality in Nursing and Healthcare." Online J. Issues Nurs, 5 (2): 4. Retrieved on March 10, 2014 from http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume52000/No2May00/CredentialinginUK.html

Ballard, K. (2003). "Patient Safety: A Shared Responsibility." Online Journal of Issues in Nursing. Vol. 8 No. 3, Manuscript 4. Retrieved on March 10, 2014 from http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume82003/No3Sept2003/PatientSafety.aspx… [read more]

Marketing Brochure Human Resources Essay

Essay  |  3 pages (937 words)
Bibliography Sources: 4


Every day, the good people at Pleasant Manor work with those in need of health care. Our work has led us to realize that it is so important for people to be as healthy as possible for their entire lives. To make this dream a reality, we are raising awareness of a variety of health issues. Our nurses will be on hand at Tropical Park this Saturday for the 5-K Fun Run and the health awareness seminar, to answer your questions about how to live better.

This initiative is part of a broad community health program

Some other components of this program are:

Community Health Fair

Nutritional and Exercise Promotion

Bands and other programs for students

Speakers and conventions

The Community Health Fair will be produced along with assistance from the state and county, and other health providers in the region. We will sponsor a number of events from clowns and face-painting, to healthy eating seminars. To that end, we are going to have only healthy foods at the fair, like fresh fruit and healthy snacks.

Speakers' Series

Every year, Pleasant Manor will sponsor a guest lecturer on community and health issues. These lectures will bring in the most prestigious expert speakers in their fields to discuss a variety of issues of the day. There will also be a series of smaller lectures at the Manor for the benefit of the residents and the families. These will be recorded and posted to our YouTube channel so that everybody can benefit from the lecture.

These events are being produced for a few reasons.

Provide valuable information service

Bolster our presence and brand in the community

Provide an opportunity for the employees to have some fun

Community outreach

Education and Focus are the Keys

Each year, there will be a different focus for the organization and its outreach events. In 2014, this will be nutrition for a healthier body and mind. In 2015, the theme will be exercise for a healthier body and mind. The theme for 2016 has not yet been announced yet. Last year's theme of Strategies for Aging Well resulted in record-breaking donations and awareness levels. With the tremendous success of these events in the past, it is expected that they will continue. These are also excellent fund-raising opportunities for the different charitable causes that the organization has worked with, and for gaining large-scale corporation donations to the effective running of Pleasant Manor. We are also actively involved in events that are run by our key corporate sponsors and are expecting to proceed with these in the future as well, since they provide mutual benefit with our suppliers and other key…… [read more]

Dental Care in Ethnic Populations Essay

Essay  |  2 pages (580 words)
Bibliography Sources: 1


Although people may think that getting older reduces stress, particularly as people leave the workforce and potentially benefit from a greater sense of self and competence, considerable stress is related to aging. Since the relationship between stress and health -- and dental health -- has been established, it is important to consider how the social situations and general milieu in which patients live their lives impact their need for oral dental care and routine dental visits. It was discouraging to see how firmly entrenched -- still -- racial inequality exists in society. While having medical and dental insurance is of tremendous importance in efforts to address these disparities, insurance is not sufficient to correct these social differences. This is apparent when examining the figures for the indicator "Time since last dental visit" with the figures for the indicator "Presence of health insurance." It is surprising that the when 92.4% of blacks, 87.8% of Hispanics (Mexican-Americans), and 97.9% of whites have health insurance, yet exhibit long times between dental visits.

The points the authors make about disparities in health care are important to my practice as it underscores the significance of social conditions to overall healthcare and to dental care. Getting to know patients is an important part of any new patient intake procedure. Taking the extra step to encourage patients via phone call or email to schedule and attend their checkup appointments could help to establish a caring relationship between the dental office staff. Interpersonal relations are important to all people regardless of ethnicity. Hispanics (Mexican-Americans) and blacks may be especially tuned in to a more personalized approach to health care as this is a positive attribute of both cultures. I recognize… [read more]

Transformational Leadership Within the Healthcare Article Review

Article Review  |  4 pages (1,230 words)
Bibliography Sources: 0


The purpose of the article is to show the essence of effective leadership within the nursing profession. It points out the importance of the changes in leadership required within the nursing profession and how they can be achieved. It also points out how top-level management within the healthcare systems can effectively bring out transformations for managerial and leadership tasks for nurses. It also shows how transformational leadership has to be embraced within the healthcare systems and points out what transformational leadership is all about and how it is important for nursing profession. The article intends to demonstrate how leadership styles impact satisfaction of staff, staff retention and satisfaction of patients. The intended audience of the article is the top level management of healthcare system so that they can get a picture of just how important transformational leadership is to the origination, the staff and patients .this will help them make decisions on implementation of programs that will emphasize of transformational leadership qualities being imparted to the nurses within the organization.

The key information points within the article are the required changes within the leadership of healthcare systems the other key point is the transformational leadership qualities and what it entails particularly when it comes to those in the nursing profession. Another key point is the importance of educating nursing leaders and the best way organizations can carrying out the process of educating nursing leaders to achieve best results. Another important issue discussed in the article is how a leadership style determines the satisfaction of the staff as well as their retention. Another key aspect discussed in the article is how the satisfaction of patients can be evaluated. Finally, a correlation between nursing satisfaction and retention is established when it comes to the impact of patient care.

The article is related to Allied health in that the allied health professionals would also need this knowledge in order to be more effective in their practice. This is because leadership qualities are important in all fields' allied health included. Therefore with knowledge on leadership qualities required the nursing field it is easy to create a correlation with those in the field of allied health and make use of the knowledge in their practice.

The article relates to my clinical experience in that it brings out the importance of satisfaction of those in the healthcare systems and how it is related to patient care. I can say from my own personal experience that staffs who are satisfied are bound to give out the best of the best. This trickles down to patients since they will be working with all their heart and thus performs best. The assumption that a nurse who performs well at the bed side will also perform well in management is also related to my clinical experience. This is because I have seen doctors who are good at their job as doctors being given managerial and administrative positions at which they perform very poorly.

The author's main point has various strengths… [read more]

Diversity in the Elderly Population Essay

Essay  |  3 pages (1,013 words)
Bibliography Sources: 3


Of course, any demographic shift brings with it social and economic challenges, not least for healthcare systems. The notion of a greying population is usually framed in terms of the added demands and pressures they will bring. But although there will be challenges in adjusting, the overall picture is far from bleak if policymakers enact sensible change. (The Economist Intelligence Unit, 2009, 4)

In a fair vision of health care, there is an ethical, efficient, and dynamic system in place to monitor and moderate the health needs of the elderly. In this vision, the health care system promotes different, more ethical attitudes regarding aging in that it is a natural process that people can enjoy and prepare for with greater consideration of ethnic, cultural, and medical diversity. In this hypothetical system of health care, there is more collaboration between gerontologists and specialists in prenatal care, infant and child health -- in fact, in the potential future of health care, people have a more peaceful awareness to address aging from the earliest stages of life, so that aging is not so much of a depressing and fearful process as it is now.

Furthermore, in this future of health care, there is a proportional amount of specialists in the field of elderly care to the population of elderly people; in other words, the geriatrics specialists will not be so vastly outnumbered by their patient pool -- geriatrics gets better marketing and better spin; it will not be an issue people starting thinking about once they reach a certain age or experience a certain health ailment symptomatic of "old age." The growth of the elderly population requires changes in perspective, approach, and ethics. This is a unique population with unique characteristics that distinguish from elderly generations of other time periods, thereby diversifying their gerontological needs.

All humans will get older. A number of those aging humans will reach elderly age. There are more and more elderly people on Earth. The Earth is experiencing a great deal of changes in the wake of the 21st century, changes that go far beyond innovations in technology. The demographics of the world's population are changing. There is a greater percentage of elderly people on Earth. More people are living longer. Health care needs to adapt in order to stay in pace with the changes in the world. Health care is a universal issue with a diverse demographic, and gerontology should be a universal concern. Lack of attention to geriatrics is a demonstration of a gap in ethics.


America Geriatric Society. (2005). Caring for Older Americans: The Future of Geriatric Medicine. Journal for Aging Geriatric Society, 53(6), S245 -- S256.

Institute of Medicine of the National Academies. (2008). Retooling for an Aging America: Building the Health Care Workforce. Web, Available from: ReportBriefRetoolingforanAgingAmericaBuildingtheHealthCareWorkforce.pdf. 2014 February 03.

The Economist Intelligence Unit. (2009). Healthcare strategies for an ageing society. The Economist, Web, Available…… [read more]

Adaptive Systems Healthcare Term Paper

Term Paper  |  2 pages (606 words)
Bibliography Sources: 2


¶ … Adaptive Systems

healthcare system is one of the most intricate, complex adaptive systems there are in existence today. The U.S. financial system is equal in its depth and complexity yet even more essential to the continued solvency and performance of the U.S. economy. Both are complex adaptive systems that must take into account complex constraints, rely on systemic process and sub-process integration for effective performance, in addition to the intermediating of cost, time and resource constraints. By definition a complex adaptive system is capable of responding to external stimuli including controllable and uncontrollable factors that determines its overall performance [1]. Complex adaptive systems also have the ability to be modified and managed when causalities and relationships are quantified into a series of interrelationships [2]. This is why the complex adaptive system of the U.S. financial system was able to be manipulated by financial institutions including the inflation of mortgage-backed bonds complex financial systems. Insight and expertise into how the complex adaptive system of the U.S. financial system can be managed for personal gains shows the ethical nature of how a complex adaptive system is managed.

Comparing The Complex Adaptive Systems U.S. Healthcare System

And U.S. Financial Systems

Both systems have specifically been designed to serve constituents and provide the critical support services, processes and programs necessary for society to operate. Both the U.S. healthcare system and the U.S. financial system are also highly dependent on complexity as a means to intermediate across multiple resources that are essential for the success of the nation. The process, sub-process and systemic integration across each functional area is also comparable across each of these complex adaptive systems. The role of a complex adaptive system design in each of these systems is to orchestrate expertise, quality and reliability of service deliver, and above all, retaining and…… [read more]

Ethics One Ethical Dilemma Essay

Essay  |  3 pages (1,081 words)
Bibliography Sources: 3


There are issues as well with regards to informed consent, in that the patient is not likely to fully understand the risks associated with new techniques. They may focus on the potential positives (like quality improvement) and downplay the negatives. This is not the basis for informed decision-making. Thus, the administrator of the health care organization needs to be the one guiding the decision-making process, balancing the interests of the patient and the organization. In most cases, it is imperative to wait for proper peer-reviewed research before changing techniques for handling situations.

Part II. Ethical dilemmas arise in part because there are a number of different ethical guidelines, and a situation occurs where there is conflict between the actions or outcomes prescribed by different guidelines. The situation described violates the principle of justice in that there is one trainee who is receiving all of the patients from one community, leading to discrepancies in care between different communities, and in workload between the practitioners.

Evidence shows that the general public prefers practitioners strike a balance between meeting needs, maximizing outcomes and treating all patients equally in a pluralistic manner when there is an ethical dilemma relating to the rationing of care (Cookson & Dolan, 2000). In this situation, the response of management needs to be to seek out this pluralistic approach. The first step is to determine the needs, which is for quality care to as many patients as possible. It appears that there is capacity within the clinic, so this is not strictly a rationing problem, but an allocation problem. There is no capacity constraint, merely an issue with resource allocation, so this makes it easier to resolve the dilemma. The solution, then, is to randomize the patient allocations to the different social workers, dispersing patients among the practitioners in an even manner.

There are two objections to this. The first is that there is unequal cultural training among the social workers, but better training would remedy that -- it's a feeble excuse rather than a legitimate reason. Evening the level of training among social workers would remove the maximizing principle argument from the dilemma. The second is that the patients from the suburbs do not want to work with a trainee, but again, this is more excuse than anything else. Such patients can, if they have a problem, decline care altogether. The inmates should not run the asylum, so to speak, because this disrupts the principle of egalitarianism, placing the needs of some patients ahead of the needs of others. When the needs and egalitarian principles are violated, a change in policy needs to follow.


Lynn, J., Baily, M., Bottrell, M., Jennings, B., Levine, R., Davidoff, F., Casarett, D., Corrigan, J., Fox, E., Wynia, M., Agich, G., O'Kane, M., Speroff, T., Schyve, P., Batalden, P., Tunis, S., Berlinger, N., Cronenwett, L., Fitzmaurice, M., Dubler, N. & James, B. (2007). The ethics of using quality improvement methods in health care. Annals of Internal Medicine. Vol. 146 (2007) 666-673.

Rosenau,… [read more]

Health Promotion: The Three Levels Essay

Essay  |  3 pages (917 words)
Bibliography Sources: 3


Health promotion helps nurses to save lives, lessen illness, and reduce the costs of interventions to the patient. Through health promotion, nurses engage patients in setting and establishing realistic health goals, educating patients regarding lifestyle changes, and helping patients to achieve health goals.

Evolving Nursing Role and Responsibilities in Health Promotion:

As evident in these articles, nursing roles and responsibilities must evolve as health promotion and treatment measures continue to evolve. In general practice, nurses should acquire necessary skills for effective health promotion while working together with other practitioners in nursing to promote health and prevent illness. Nurses are also required to reorganize health services and determine cost-effective ways for public health interventions. The roles and responsibilities of nurses must also evolve from promoting individual approaches towards health to developing population-based interventions as part of a comprehensive public health approach. Nurses should also provide information, education, and interventions that enable patients to own the journey to their well-being and health.

With regards to implementing approaches towards health promotion in nursing, these articles provide various methods. Some of these methods that include all areas of nursing include acquiring necessary skills for health promotion and illness-prevention, collaborate with other health care practitioners, and develop individual and community-based approaches. In addition, nurses should encourage appropriate use of lifestyle-related risk factors through recommended evidence-based guidelines.

Three Levels of Health Promotion Prevention:

These articles show the difference between primary, secondary, and tertiary levels of health promotion prevention. Primary prevention is geared towards lessening exposure to risk factors that result in the disease such as cessation of smoking while secondary prevention deals with early diagnosis and timely treatment of disease. On the other hand, tertiary prevention basically involves rehabilitation through which patients focus on restoring some functions after an illness or disease has advanced.

In conclusion, health promotion is a process that includes a wide-range of initiatives across primary, secondary, and tertiary levels of prevention. As evident in this analysis, the initiatives are geared towards promoting the health and well-being of individuals and the community. These prevention measures focus on preventing the illness from taking place, providing timely and necessary interventions to deal with the disease, and promoting restoration after a disease has advanced.


Lawrence, M., Kerr, S., Watson, H., Jackson, J., & Brownlee, M. (2009). A Summary of the Guidance Relating to Four Lifestyle Risk Factors for Recurrent Stroke. British Journal of Neuroscience Nursing, 5(10), 471-476.

Peckham, S., Hann, A. & Boyce, T. (2011). Health Promotion and Ill-health Prevention: The

Role of General Practice. Quality in Primary Care, 19, 317-323.

Perry et al. (2010, December). Addressing Mental Health Promotion in Chronic Disease…… [read more]

Palliative Care Queensland Research Paper

Research Paper  |  7 pages (2,291 words)
Style: APA  |  Bibliography Sources: 16


The aforementioned components should be there as part of any action plan that is devised to provide palliative care as part of the policy.

It should be noted here that in order for PCQ to provide healthcare services to the local population all over Queensland, there are certain recommendations that need to be made a part of the policy. It… [read more]

Briefing Note the Recent Economic Term Paper

Term Paper  |  3 pages (862 words)
Bibliography Sources: 3


In the financial situation currently facing us, we need to focus not only on the way we have made budget allocations in the past; we should also focus on what we can learn from other countries faced with the same economy. Indeed, the current economic situation is global, which makes this a perfect platform for learning and greater future efficiency.

Key Considrations

There are two key considerations we must focus on now. First, we are faced with severe economic conditions that have resulted in a significant budget reduction for health care in our province. Second, the global funding allocation used in Canada is unusual in terms of the rest of the world, most of whom have used the ABF method. Our question should be: What can we learn about funding allocation and efficiency from these countries?


In examining the different funding methods and allocations used by other countries, one major option is, as mentioned above, ABF. To make this method efficient in terms of our budget constraints, careful research will be necessary in terms of the specific health care needs in the province.

Some countries use budget shifting to contain the governmental costs of their health care needs. In other words, costs could be shifted to households or private insurers. The main disadvantage of this is that it could create barriers to health care.

Service coverage is another option that could significantly reduce public funding for health care. This would involve removing non-vital items such as dental care and GP checkups from the public benefit package. Service coverage also reduces costs by systematically defining benefits, whereby only interventions with established, proven benefits are funded.

In conclusion, the 10% budget cut necessitated by the current economic climate has forced us as local government of the province to reconsider our funding allocation for health care services. Not wanting to reduce the efficiency and safety of our service, we have several options open to us. It is recommended that the viability of the ABF and service coverage methods be thoroughly examined by means of determining the specific health care needs of our population. A combination of these is recommended to achieve the budget results required for the province. Budget shifting is not recommended, since this is most likely to prohibit access to health care for all our citizens.

Instead, it is more viable to use financial incentives to provide at least vital services to our public at a budget…… [read more]

Mayo Clinic Is a Healthcare Case Study

Case Study  |  2 pages (746 words)
Bibliography Sources: 3


With regards to pricing, Mayo Clinic has established relatively fair prices for its medical services whereas promotion strategies involve creating awareness and providing more information about its services to customers. While Mayo Clinic has continued to experience a strong competitive advantage over its rivals, its marketing strategy has always had two major operating principles. The first operating principle is that the patients' best interests are the only interests to be considered. Secondly, working together is the most effective way of addressing patient issues and concern since two people are better than one while three are even better ("Market Strategy," n.d.). The organization has consistently grounded its market strategy on providing customer value and obtaining differential advantage.

Mayo Clinic's Partnering Activities:

To capitalize on the contemporary marketing tools, Mayo Clinic has not only embraced online marketing strategy involving the use of social media but it has also established partnerships with companies like Microsoft. These partnerships are geared towards adding value to the clinic while enhancing its current reputation. Partnerships like the one between Mayo Clinic and Microsoft helps in ensuring a broad reach to patients and improving effectiveness through providing electronic health records to individual clients. As part of its initiatives to give back to the communities, Mayo Clinic has established partnerships with communities through its community relations programs. Through these initiatives, the clinic invests resources in the community to create the best outcomes for patient care and community enrichment and sustainability ("Mayo Clinic Community Relations Program," 2013). In addition, the clinic has established partnerships with educational and research organizations to obtain competent medical professionals and obtain information regarding medical issues respectively. Generally, these partnering activities help Mayo Clinic to achieve its mission and strategy since they are based on the organization's mission and core values.


"Market Strategy -- Integrating the Firm's Efforts for Marketing Success." (n.d.). Imperative 3:

Set Strategic Direction and Positioning. Retrieved October 6, 2013, from http://www.axcesscapon.com/sites/default/files/book_info_files/MM21c-ch09-preview.pdf

"Mayo Clinic Community Relations Program." (2013, August 27). Mayo Clinic. Retrieved October 6, 2013, from http://www.mayoclinic.org/mcitems/mc5000-mc5999/mc5097-


"Mayo Clinic Mission and Values." (n.d.). Mayo Clinic. Retrieved October 6, 2013, from http://www.mayoclinic.org/about/missionvalues.html… [read more]

Playing Ground for Healthcare Organizations Essay

Essay  |  2 pages (644 words)
Bibliography Sources: 2


Because I have become culturally competent in patient care, I have gathered all resources. I am fully equipped as a nurse (Ferrell & Coyle, 2010). My enthusiasm has been gratified because I am genuinely interested in the course and share my experiences. After completing the course, I have gained examples of skills and knowledge in the practice. In the future, I will participate in community healthcare facilities to reflect my comfort with the level of my knowledge concerning cultural competence. This demonstrates a potential need for me further my training in community health, especially in the area of pharmacy.

This has been a positive experience for me and warrants further growth. To optimize the delivery of skills and knowledge, especially in the area of a competent patient care and cultural competence, I have appropriately participated in workshops and gathered resources in major libraries. My interests and perspectives have been expanded with the participation of diverse students in the course. Because of the availability of various healthcare related programs such as medical assisting, physicians, and anesthesiology, it was appropriate for me because the course was open for many people (Hamric, Hanson & Spross 2009). This produced multifunctional professions working in different healthcare realms.

I could suggest that defined changes are needed in health care organizations. This will improve the delivery of healthcare and healthcare outcomes to consumers. These reforms should include more details on individual cultures that might accommodate diversity. Interest will be gauged to determine whether it will be desirable to initiate collaborative, organizational, communication, and leadership skills among professionals in healthcare facilities.


Basford, L., & Slevin, O. (2013). Theory and practice of nursing: An integrated approach to patient care. Cheltenham, U.K: Nelson Thornes.

Ferrell, B., & Coyle, N. (2010). Oxford textbook of palliative nursing. New York: Oxford University Press.

Hamric, A.B., Hanson, C.M. & Spross J.A. (2009). Advanced Practice Nursing An Integrative Approach (4th…… [read more]

Regionalization Effective Regionalization Globalization Term Paper

Term Paper  |  6 pages (1,633 words)
Bibliography Sources: 8


The system was decentralized and control was handed over the provincial and local governments to design the ideal methods of care for their regions. This allows a tremendous amount of flexibility in the design on a local level. However, this design and the variability that has arisen as a result of the changes are difficult to effectively critic in regard to the system's effectiveness. However, many believe that the changes have definitely made a big impact on the quality of the Health Care System that is being delivered today and as a result Canada is known as one of the most advanced Health Care delivery systems in the world today.

Works Cited

Chandrakant, S. (2003). Public Health and Preventive Medicine in Canada. Saunders.

Collier, R. (2010). Different Routes to Regionalization. Canadian Medical Association, 330-331.

Dash, P., Llewellyn, C., & Richardson, B. (2009, July). Developing a regional health system strategy. Retrieved from McKinnsey & Company: http://www.mckinsey.com/insights/health_systems_and_services/developing_a_regional_health_system_strategy

Department of Health and Community Services. (N.d.). Services in your Region. Retrieved from Department of Health and Community Services: http://www.health.gov.nl.ca/health/findhealthservices/in_your_community.html

Doloreaux, D., & Parto, S. (N.d.). Regional Innovation Systems: A Critical Review. Retrieved from ULB: http://www.ulb.ac.be/soco/asrdlf/documents/RIS_Doloreux-Parto_000.pdf

Health Canada. (N.d.). Royal Commission on Health Services. Retrieved from Health Canada: http://www.hc-sc.gc.ca/hcs-sss/com/fed/hall-eng.php

Lewis, S., & Kouri, D. (2004). Regionalization: making sense of the Canadian experience. Centre for Health and Policy Studies, 12-31.

Ministry of Health Planning. (N.d.). Health Care. Retrieved from Health: http://www.health.gov.bc.ca/socsec/pdf/new_era_sustain.pdf

Society of Rural Physiscians. (2004, April). Policy Paper on Regionalization. Retrieved from SRPCA: http://www.srpc.ca/PDF/Regionalization_SRPC.PDF… [read more]

Collaborative Leadership Essay

Essay  |  3 pages (918 words)
Bibliography Sources: 5


" (p.11) Healthcare leadership must interact with the civic infrastructure as it has the capacity to serve "as the circuitry to transmit educational and awareness-raising information, to energize social trust between authorities and communities at-large and to coordinate the respective response and recovery roles of government, business, civic groups, and individuals." (Schoch-Spana, et al., 2007, p.11) The capacity of the civic infrastructure during a pandemic includes the following capabilities:

(1) Multifrequency communications network to reach dispersed and diverse populations;

(2) Social circuitry to energize trust between authorities and communities at large;

(3) Collective wisdom to set policy priorities and inform values-laden health policy decisions;

(4) Local knowledge to improve feasibility, reliability, and acceptability of disaster plans;

(5) Operational support for professional responders during crisis and recovery periods;

(6) Self-organized, innovative solutions when unforeseen needs arise;

(7) Rootedness" in place that personalizes communitywide recovery and amasses resilience; and (8) Tax revenue base and in-kind contributions that help mitigate extreme event losses. (Schoch-Spana, et al., 2007, p.11)

Summary and Conclusion

Collaboration between healthcare leadership and community agencies, forums, and infrastructure will enable the planning and preparedness necessary to address the event of a pandemic and to mitigate the impact of a pandemic resulting in a better outcome that serves to save lives.

Works Cited

Influenza Pandemic Simulation: Implications for the United States (n.d.) Booz Allen Hamilton. Center for Health Transformation. Retrieved from: http://www.boozallen.com/media/file/Influenza_Pandemic_Simulation_US.pdf

Pandemic Planning and Patient and Family Centered Care (n.d.) Institute for Family Centered Care. Retrieved from: http://www.ipfcc.org/tools/Pandemic-Planning-and-PFCC.pdf

Schoch-Spana, M. et al. (2007) Community Engagement: Leadership Tool for Catastrophic Health Events. Biosecurity and Bioterrorism: Biodefense Strategy, Practice, and Science. Vol. 5 No. 1. Retrieved from: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=12&cad=rja&ved=0CEAQFjABOAo&url=http%3A%2F%2Fmuse.jhu.edu%2Fjournals%2Fjournal_of_health_care_for_the_poor_and_underserved%2Fsummary%2Fv022%2F22.3A.earl.html&ei=L3s8Ur30N47-4AOOn4HgCA&usg=AFQjCNEPUrM8ZQsNt_4l6d4RvhoxHq9w2g&sig2=ETb_rWLTgBOvxMdodEdjNA&bvm=bv.52434380,d.cGE

The Role of Health Leaders in Planning for an Influenza Pandemic (2006) Canadian College of Health Service Executives. Retrieved from: http://www.cchl-ccls.ca/assets/publications/CCHLPublication_PandemicEnglish.pdf

Thompson, NA and Gorder, CD (2007) Healthcare Executives' Role in Preparing for the Pandemic Influenza Gap: A New Paradigm for Disaster Planning? Journal of Healthcare Management. Vol. 52. No. 2. Retrieved from: http://www.ache.org/JHMdisasterplanning.pdf… [read more]

Health Management and Financial Statements Essay

Essay  |  2 pages (558 words)
Bibliography Sources: 2


The fact that U.S. Health & Human Services Secretary Kathleen Sebelius recently called for changes to this system, which would "require hospitals to use net revenue as their main revenue figure rather than the much higher gross revenue figure that can include inflated patient charges" (Friedman, 2013), only underscores the widespread nature of this problem.

Student # 2: The four main financial statements used for accounting are balance sheet, statement of operations, statement of cash flows, and statement of changes in net assets. These documents are used by accountants for all businesses, including health care organizations (HCOs). While HCOs utilize these four documents to provide much of their accounting work, the unique impact of insurance coverage on the cost of medical supplies and the rates patients are billed at changes the way they are used. As the authors of Essentials of Health Care Finance state, "hospitals submit cost reports to a number of third-party payers, such as Blue Cross, Medicare, and Medicaid & #8230; (and) they also submit financial reports to a large number of regulatory agencies, such as planning agencies, rate review agencies, service associations, and many others" (Cleverley, Song & Cleverley, 2012), and this requires the accountants for HCOs to use the four main financial documents more creatively than normal businesses.


Cleverley, W., Song, P., & Cleverley, J. (2012). Essentials of health care finance. Jones & Bartlett Learning.

Friedman, M. (2013, September 16). Groups trying to…… [read more]

Strategic Plan Part II Term Paper

Term Paper  |  4 pages (1,153 words)
Style: APA  |  Bibliography Sources: 6


This relationship involves developments being created for the purpose of serving the "affordable housing and health care service needs of low income and senior populations in communities served by Bon Secours Health System." (Bon Secours, 2013, p.1)

Legal and Regulatory

Legal and regulatory issues for Bon Secours health system include the Health Care Insurance Portability and Accountability Act (HIPAA) of 1996 which regulates the industry on the privacy of health care and insurance records for patients. Health care organizations are required by law to: (1) Protect the privacy and security of an individual's health information. This is done in part by limiting the circumstances in which an individual's health information may be used or disclosed; (2) HIPAA also requires health care organizations to follow the "minimum necessary" standard when using and disclosing health information; and (3) HIPAA extents the rights that individuals have regarding their own health information. (Bon Secours, 2013, p.1) This is a real issue for Bon Secours because as reported June 5, 20113, Bon Secours Health System in Virginia "announced that some 5,000 former patients had their protected health information compromised following an electronic health records data breach." (McCann, 2013, p.1) An audit of April 2013, resulted in the discovery of this breach. This is stated to be the fourth breach of data at Bon Secours Health System. (McCann, 2013, p.1)

The strategic goals of the Bon Secours Health System include the stated goals of increasing its commitment to community health which is inclusive of the global community and the health of the environment as well as forming relationships "within the community of providers so that people who seek information or services from Bon Secours can be linked with the best community resources:. (Annual Report, 2012) In addition, strategic goals of the Bon Secours organization includes the creation of value as it is perceived by customers that include "not only patients and residents, but also physicians, employees, and community members"; and to achieve financial sustainability so that Bon Secours can ensure long-term relationships with and value for those it serves." (Annual Report, 2012) It is reported that health care reform will affect Bon Secours Health Care System through reductions in Medicare payments to hospitals and penalties for hospital acquired conditions. Payments will be bundled by Medicare and Medicaid and penalties for excess readmissions for heart attack, heart failure and pneumonia. In addition, value-based-purchasing will begin in 2013 for hospital payments that are established based on hospital performance.

III. Strategic Goals for Next Three Years

(1) Form relationships with the community (local and global): This will be accomplished through:

Social Media Networking

Partnerships with other Non-profit health care providers

(2) Ensure that patient health care information is kept secure: This will be accomplished through the following:

Employing a team of IT/IS experts who work full-time in ensuring HIPAA privacy;

Ensuring the system is using the most up-to-date and secure information technology available.

Works Cited

Bon Secours Annual Report (2012) Retrieved from: http://www.bshsi.com/2012-annual-report/

Bon Secours Health System Highlighted in… [read more]

Organizational Structure Bon Secours Research Paper

Research Paper  |  4 pages (1,141 words)
Bibliography Sources: 6


With a staff of over 21,000 and well over 60 facilities in six states, creating change can be slow and hard-fought. However, the continued emphasis on "systemness" and the charge to reduce variation and conform to best practices is finally paying dividends. The best part of these changes is that, as they have gathered momentum, the drive for innovation and improvement has become a way of life around the system. Thus, having achieved one target for better quality care, we don't rest on our accomplishments, but instead we raise the target even higher, and add new targets.


Bon Secours leadership is composed of roughly eight highly qualified executives. These individuals are (Bon Secours, N.d.):

Peter J. Bernard

Sister Anne Marie Mack, C.B.S.

Thomas H. Auer, M.D., MHA

Toni R. Ardabell

Michael D. Robinson

Mark M. Gordon

Kevin W. Barr

Value Chain

Bon Secours value chain is dedicated to helping the organization fulfill its mission of providing compassionate care. The target markets are those primarily in the local communities in which it operates in six states. The organizational structure is highly fragmented due to the geographic challenges as well as the nature of the industry. Several locations operate semi-autonomously and specialize in certain procedures or types of care.

Bon Secours offers a full range of health care services that can address nearly any condition that a patient might have. The company promotes its religious views and it heritage in its marketing mix as well as the fact that the organization is a non-profit that has many programs that can help people who do not have health insurance. The entire organizational culture is founded upon the Catholic values that the history provides as well as a strong sense of compassion for patients. This adds value to the quality of service since it is based on compassion and this is deeply embedded in the company's culture.

Even the billing department has several compassionate options to help the patients pay their bills. Bon Secours offers many charity programs that can provide free or low cost services to individuals who do not have the means to seek treatment. The culture and the operations seem to put the patient and their needs in the forefront while payments and billing are more of a secondary consideration. This is evident by the large amount of bills that go uncollected. Though the organization does not receive payments for many of the services it provides, it still adds value to the communities in which it serves by providing compassionate care to those in need which directly supports the organizations mission and vision for themselves.

Works Cited

Bon Secours. (2012). 2011 Annual Report. Retrieved from Bon Secours: http://www.bshsi.com/assets/hso/BSHSI_Annual_Report-2011FINAL.pdf

Bon Secours. (2013). Community Benefit. Retrieved from Annual Report: http://richmond.bonsecours.com/assets/pdfs/BSGN-1579_BSR_Annual_Report_2012_final4_OL_FOR_WEB.pdf

Bon Secours. (2013). Locations. Retrieved from Careers at Bon Secours: http://careers.bonsecours.com/locations.html

Bon Secours. (N.d.). About us. Retrieved from Bon Secours Health Systems: http://richmond.bonsecours.com/about-us-about-bon-secours.html

Bon Secours. (N.d.). Good Help to those in need. Retrieved from Bon Secours: http://richmond.bonsecours.com/about-us-mission-and-outreach.html

Bon Secours. (N.d.). Leadership. Retrieved… [read more]

Financial Management Definition of Revenue Research Paper

Research Paper  |  3 pages (1,012 words)
Bibliography Sources: 4


The second activity in registration is related to the computation of deductible or copayment provisions that are applicable to patient. The third activity in registration is related to financial counseling. Patients that have no cover might be eligible to some discounts through the healthcare firm's charity care policy. Anything that is still due can be discussed before service delivery. The entire process of registration is tied to the revenue cycle since vital information that will be used in billing is provided at this stage. If there was no registration then it would be a lengthy process for payments (Andrews, 2012).

Two types of forms used for health services billing

For healthcare providers there are two main categories of medical claims. These are CMS-1500 and CMS-1450.CMS-1500 is used by providers that are non-institutional and suppliers for the submission of claims to Medicare and other payers. The HCFA-1450 or UB-04 is commonly used by providers that are institutional or the submission of claims of Medicare and other payers. Most of the claims today are submitted in electronic format .the claims are submitted to the payer directly or to the clearing house indirectly whereby they are grouped and forwarded to the appropriate payer. The electronic format that is needed under HIPAA is 8371 for CMS-1500 and UB-04.The formats are specific on the nature of data exchange and the data fields that are needed. There are also some additional data elements in the 8371 and 837P protocols which were not in the present CMS-1500 and UB-04.In the UB-04 form there are spaces which are left for principal diagnosis code and about eight extra diagnosis codes. There is also an area for principal procedures and five additional procedures .diagnoses and procedure codes might end up grouping more than one DRG ( Cleverley, James, & Song, 2008).


For healthcare organizations to survive there should be accurate billing and coding.in many healthcare firms the functions of billing and coding report to chief finance officer due to the fact that they are related when it comes to the collection of revenue. If the healthcare organization fails to capture correctly all the charges that are associated with a patient can lead to significant loss in revenue. These losses can be up to 55 of total charges. This is a low margin for most healthcare firms and can lead to a catastrophic loss. Therefore, the management of revenue cycle in healthcare firms is very important.


Cleverley, W.O, James, O. & Song, P, H.(2008). Essentials of Health Care Finance. Jones & Bartlett Learning

Andrews, J.(2012). Intake critical point for revenue cycle. Retrieved September 8, 2013 from http://www.healthcareitnews.com/news/intake-critical-point-revenue-cycle

Triple tree.(2011)Healthcare Revenue cycle management. Retrieved September 8, 2013 from https://www.connextions.com/files/TripleTreeRevenueCycle.pdf

Hall, J.A.(2010). The Revenue Cycle. Accounting information systems,4th .Ed. Retrieved September 8,2013 from http://www.swlearning.com/accounting/hall/ais_4e/study_notes/ch04.pdf… [read more]

Culturally Competent Nursing Care Research Paper

Research Paper  |  2 pages (716 words)
Style: APA  |  Bibliography Sources: 1+


The best policy is to ask the patient and family members how they prefer to be addressed, Wergowske explains on page 6.

While individuals within the Asian / Pacific Islander community may "vary widely," there are several "…relatively common cultural beliefs among Pacific Islanders"; Wergowske notes that the individual being cared for may be wearing western attire, but that same person may be quite traditional when it comes to health beliefs. As mentioned previously, Pacific Island societies place a lot more emphasis on the group -- and the "hierarchy of the group" -- than on individuals. For example, an elder village chief will likely receive more attention for his very minor illness than a younger member of the village who may be seriously ill (Wergowske, p. 7).

Also, a caregiver should understand that "group-oriented people may be very indirect" in their communication style, which means that any negative feelings ("unfairness, disappointment, and anger") are often kept inside simply because they are not "culturally appropriate for external expression" (Wergowske, p. 7).

In addition, many Pacific Islanders have been mistreated ("…subjugated and dominated") by Westerners (including Americans and Europeans) over many years. Hence, this mistreatment over centuries leads to resentment that is justified, and also leads to "suspicion of Western ways" (Wergowske, p. 7).

In conclusion, a nurse or doctor going into a healthcare situation with a Pacific Islander should know at the outset that there are culturally appropriate ways to behave around a patient from that background. Being aware and educated about the culture of Asian Pacific peoples (and knowing not to stereotype people in the meantime) can help the healthcare professional do the best possible job in providing the needed care.


Euro Media. (2002). How culture influences health beliefs. Retrieved September 4, 2013, from http://www.euromedinfo.eu.

Lundy, K.S., and Janes, S. (2001). Community Health Nursing: Caring for the Public's Health.

Burlington, MA: Jones & Bartlett Learning.

Wergowske, G., and Blanchette, P.L. (2002). Health and Health Care of Elders from Native

Hawaiian and other Pacific Islander Backgrounds. Stanford University. Retrieved…… [read more]

Riverview Regional Medical Center Term Paper

Term Paper  |  4 pages (1,292 words)
Bibliography Sources: 4


Services that need to be strengthened and promoted to control out migration from the primary service area

The acute care area is characterized by high innovation, high throughput and lessening lengths of stay, accelerating pressure on post acute, convalescent and step down care. Resulting patterns towards shorter lessened hospital episodes of care, incorporating an expanding number of day surgery systems, implies that patients, on release, require more terrific and more complex care from RRMC. Evidently, the care provided in this healthcare facility is currently fit to be enhanced in the community incorporating within the patient's home. Such services include dialysis and chemotherapy (Swayne, Duncan & Ginter, 2008).

Different considers in the course of the most recent two decades, such as expansion in the mental healthcare service, have expanded the demand for RRMC to furnish progressive care for individuals with complex needs (Zuckerman, 2012).

What RRMC can do to counter its image problem in the community because of its decision to close the Women's Pavilion

As the case demonstrates, women in this community are entangled around their families and their professions, besides numerous different obligations. Nonetheless, in terms of their health, women need to set aside a few minutes for themselves. That is the reason RRMC has designed a state-of-the-art center for women. This is a public relations strategy aimed to rebuild the image of the clinic within the area. This Women's Center gives complete screening and diagnostic services for both osteoporosis and breast cancer under a single location (Joint Commission Resources, 2013). The Women's Center is placed in the Riverview Hospital Women's Pavilion. Their private medication and consultation rooms have been enhanced in rich colors and a welcoming environment. Friends and family can wait in the comfortable lounge areas of the Women's Pavilion. These regions are characterized by tranquil retreats, serene, and healing gardens.

Such an extensive focus is intended to change the previously damaged image of the facility. The clinic strives to be on schedule by minimizing the waiting time for patients. This is because patients' opportunity is important. The Riverview Women's Center accomplished extra accreditation in Breast Ultrasound and Breast Biopsy. These accreditations earned the Women's Center a Breast Center of Excellence status, which revolutionized the injured reputation of the facility. RRMC provides community health training through different projects, incorporating women's courses, health fairs and community days (Gapenski, 2010). These deliberations urge women to look for screenings in an agreeable environment for a mixture of health issues.

What Mr. Hayes can do to improve the relationship with the medical staff

Mr. Hayes must enhance physician-hospital relations, through communication. Communication with medical staff ought to be transparent, accessible, consistent, beneficial, factual, and articulate. In addition, communication must be circulated via multiple mediums. Two effective communication methodologies are dialogue and individual attention with each medical staff. The two strategies demand persistent effort over time (Swayne, Duncan & Ginter, 2008). Experts recommend that the most successful strategies in solving such a problem include:

I. Scheduling one-on-one meetings with the medical staff,… [read more]

Ethical and Legal Perspectives in Health Care Case Study

Case Study  |  6 pages (1,893 words)
Bibliography Sources: 4


Ethical and Legal Perspectives in Health Care

For one to become an effective manager, it is crucial to understand the basic ethical and legal principles influencing the work setting. This includes the legal relationship between the consumer and the health insurance company. Ethical behaviors are viewed as right actions in a society. It may not be what the law requires… [read more]

Ethical and Legal Perspectives in Health Care Essay

Essay  |  3 pages (1,055 words)
Bibliography Sources: 4


Ethical and Legal Perspectives in Health Care


Data processing is part of the procurement of healthcare. Patients have data that they share with medical staff, and the healthcare professionals share information with patients, as well. A myriad of healthcare institutions share and generate data on the patients and medical employees with the end goal to administer the provision of healthcare (McWay & McWay, 2010).

Data should stream for the whole framework to function. The organization and its individuals must provide data. Compulsion to share data comes to be morally testing, and this is the reason the relationship between the patient and the doctor has long been controlled on the foundation of trust. The innovative principle of privacy is benchmarked explicitly on protection. Healthcare professionals shall protect the privacy of patients for their problems are not to be made public. The concern is that if there are no guarantees of privacy, then the patient will not reveal data, and more awful, may forego treatment. There is confirmation that people may not even look for testing if their confidentiality is not assured (McWay & McWay, 2010). The rule enshrined in the healthcare practice extends to international communities, statements, and policies. In many countries, the regulatory, normative, and legal frameworks interact to give a setting where medical data is protected.

Reaction 2

Each citizen is entitled to a set of fundamental rights deeply rooted in law and tradition. . In no region is the right to privacy more treasured, or more unsettled, than in securing the privacy of identifiable individual health data. On the other hand, legislators, judges, and healthcare experts battle to amend individual privacy against emerging societal interests. Personal health data is maintained by doctors as well as in the records or databases of health facilities providing diagnostic services, treatment, laboratory tests, insurance companies, pharmacies and managed care institutions. Claims are submitted to these organizations, to which coverage is made (Hendrick, 2010). Likewise, personal health information is regularly shared to colleges and pharmaceutical organizations for medical and health-administrations research purposes. Medical data, by law, must be report medical data carries various individual and societal profits. The capacity to access medical records has safeguarded the lives of unconscious patients carried into hospital emergency rooms.

Part B

Reaction 1

I conquer with the court's ruling about this case. Smoking is closely connected to crime as to suicide and alcoholism. This implies that approximately ninety percent of inmates commit crimes related to smoking. Therefore, it sets a negative example for it to be happening in any government organization, significantly less, a jail (Ducat, 2009). Smoking facilitates illegal drug trafficking: an alternate element in crime. Healthcare facilities, including hospitals should not permit smoking; likewise, prisons are not to permit it.

Additionally, according to the case law and common law against unlawful deaths, smoking is unlawful. Prison authorities may also set examples by being unsupportive or not aiding illegal actions. In collaboration with the courts, they must avoid believing that smoking bans incorporate individuals being… [read more]

Spanish for Medical Personnel Folkloric Medicine Essay

Essay  |  3 pages (1,053 words)
Bibliography Sources: 1


Spanish for Medical Personnel (folkloric Medicine)

Research shows that the term folk medicine refers to healing practices and thoughts of health preservation and body physiology known to a limited section of the population in a culture, conveyed casually as general knowledge, and applied or practiced by anyone in the culture that has had some kind of prior experience. Sometimes Folk medicine is recognized referred to as Traditional medicine, Complementary medicine, Indigenous medicine, Alternative medicine, and Natural medicine. These terms are every so often measured to be interchangeable, despite the fact some authors may have a preference one or the other for the reason that of certain implications they possibly will be willing to highpoint. Actually, out of these terms possibly only Traditional medicine and Indigenous medicine and are the terms well congruent with folk medicine, while others should be understood rather in modern or modernized context. With that said, this essay will compare and contrast the actions and reactions in that situation of a person born in the U.S. And one who immigrated as an adult and how this would affect your relationship as a healthcare professional with the patient.

As a healthcare professional dealing with a person born in the United States, the researcher would understand that the symptoms and disruptive life events are frequently a stimulus for problem-solving activities. Patient that is born in the United States often use more than one system for problem solution. For instance, it is not rare to discover that a "modern" Westerner born in the states has called upon religion, biomedicine, and a popular therapy like chiropractic to be able to solve some kind of problem. When it comes down to a patient care settings, popular and biomedical systems of care must be observed as parallel, repeatedly concurrent activities. It is repeatedly essential to reach an accommodation among them. The patient's interpretations must be taken into consideration and then dealt with. It is obvious that folk or popular therapies frequently work, even though at other times they may have an effect that is negative.

Dealing with the patient born in the U.S. may have a little communication problem. For example, communication problems in medicine are basically considered to be a two-way street (Gentilcore, 2006). For example, a Mexican- American patient mentioning to cold or hot types of a disease may have special ideas in regards to the meaning of the message. On the other hand, the message of cold and hot may be concealed in a comment or question in regards to a food that is thought to play a part in disease. Cold and hot and theories about illness are extensive, differ from group to group, and possibly will change with time and across geographic limitations. However, it will be much easier dealing with the patient born in the states than it would with one coming from another country.

A patient coming from the country of Mexico would not be that easy to handle and the relationship may be a little… [read more]

Data Collection and Improving Essay

Essay  |  5 pages (1,363 words)
Bibliography Sources: 5


This means that the Mayo Clinic should take steps to determine the kinds of investments in the region that would be most likely to appeal to lawmakers and citizens as well as the kinds that it is likely to be able to attract by way of its continued presence in Minnesota.

On the second subject of replicating its successful model in other healthcare facilities, the clinic must gather data on the various dimensions of its operations that help to produce its high quality treatment outcomes. This means combining a comprehensive investigation into the statistical performance of the Mayo Clinic with a gathering of data regarding patient experience. Under the premise that its emphasis on patient-centered strategies has helped to prefigure its success in the industry, much of this data should be accrued through direct consultation with the patient population.

Data Collection Tools:

The data needed, as described here above, helps to determine the data-collection method which is best for the intended task. To this point, "a researcher will decide for one (or multiple) data collection techniques while considering its overall appropriateness to the research, along with other practical factors, such as: expected quality of the collected data, estimated costs, predicted nonresponse rates, expected level of measure errors, and length of the data collection period." (Traub, p. 1)

These factors will enter into determining the most appropriate approach. For instance, a survey might be an ideal way to enter into the discussion on replicating patient outcomes. An exit survey could be administered to patients asking for quantifiable responses regarding the quality of the patient experience. The survey, if scaled like a Likert instrument, can be used to gather quantitative data on patient experience. Its strength is its simplicity and its weakness is in its use of self-report, which is not always the most reliable data.

It is similar to the use of the interview in this way, which is also weakened by self-report. Its strength though is in its pragmatism. The interview allows the researcher to follow a natural line of questioning in pursuit of thick descriptive qualitative data. This might be useful as a way of gathering information from Mayo Clinic leaders and administrators on the informatics that are most useful for understanding hospital performance.

A final method due for consideration is the focus group, which offers its greatest strength in its discursive mode of data gathering. The flexibility and group dynamics can promote novel insights for the researcher. This is why the gathering of qualitative data this way is likely to be especially useful in determining the kinds of private investments that would be desired in the region surrounding the Mayo Clinic. Such is to say that by gathering a randomly chosen sample population from the region, it may be possible to use a focus group to understand their shared expectations. The primary weakness to be aware of with this data collection method is the danger of group pressure influencing some respondent data.

Data Presentation:

In terms of data… [read more]

Application Quality Improvement Models Organizations Essay

Essay  |  3 pages (1,294 words)
Bibliography Sources: 5


This way the hospital management could make adjustments and other recommendations in case the actions taken have not been effective.

Information gathering

As a team in case there is any missing information, the best method for gathering data would be to use questionnaires, interviews, or analysis of the patient records. Analyzing the patient records would allow the team to establish what happened and why the incident occurred. The patient records would also provide information on the diagnosis or results of any test conducted. Interviews would involve the staffs who were attending to the patient. The interviews should be structured in a manner that allows the staff to provide more information. This way a clear hypothesis can be made. Questionnaires normally involve closed ended questions, but with the option of providing further information on certain questions. This would be used for the management as they might not have time to sit for an interview.

The persons who should participate in the analysis will include the attending nurse, obstetrician, pharmacist, chief nursing officer, risk management staff member, and chief medical officer. These are the critical persons involved in the incident and management of the hospital and their input would assist in the determining the root cause of the incident. The questions to be asked should enable the team to establish how the incident occurred, why it occurred, and the persons involved. Most of the questions will revolve on analyzing the steps each individual took. This will allow the team to understand and have a clear picture of the how the incident occurred. Conducting separate interviews and asking different questions will enable the team to also establish where the fault occurred.

Key insights gained

Using the case study and understanding of the root cause analysis, has allowed the team to establish how it can conduct RCA to a patient suffering from fecal impaction. This scenario would be difficult to establish without proper analysis of the symptoms presented by the patient. The patient could be having diarrhea because the rectum is blocked Brunner & Suddarth, 1986.

The doctors and nurses might treat the patient for diarrhea instead of fecal impaction, which might result in a worsened situation. Patients suffering from diarrhea are given medication that will assist the intestines to compact the stool. With a blocked rectum, this would result in further blockage as stool would not be passed.

Conducting RCA would assist the nurses and the doctor to establish what is ailing the patient, and would allow the doctors to treat this disorder. Using RCA the team would establish when the incident occurred, and how long the patient has been suffering. This will enable the health care specialist to determine early what the patient might be ailing from and provide the necessary treatment. RCA would also encourage for further research and information collection, which could be used for the treatment of the disorder and not just the symptoms presented. Having treated the disorder, the information can be used to advise how the disorder… [read more]

Radiology Is at the Heart of Modern Admission Essay

Admission Essay  |  3 pages (902 words)
Bibliography Sources: 3


Radiology is at the heart of modern healthcare. Almost everyone goes to the hospital at least once in a lifetime, and regardless of reason, the chances are that they will be acquainted with a radiographer who needs to produce an accurate image of the area of the body in question, which is an indispensable part of issuing a correct diagnosis, or provide therapy by radiation. In fact, 6 out of 10 patients who undergo radiotherapy treatment for some form of cancer are cured (the Society of Radiographers).

A radiographer is a vital part of a medical team, usually involved in every stage of the patient's treatment, starting with pre-treatment preparation, planning, therapeutic delivery of radiation, and follow-up. There are three instances where a radiographer is needed, namely for a stationary radiography taken in their department, for inter-operative imaging in the operation room, or for mobile radiography performed in the immobilized patients' ward (Queensland Health, 2010). Specific duties may vary, but generally include medical imaging, updating patients' charts, and maintenance of radiology laboratory equipment. Producing images may occur by means of X-ray, fluoroscopy, computed tomography, magnetic resonance imaging, ultrasound or angiography. Once the images are obtained, a radiographer is responsible for developing the film or processing the digital images, as well as storing them correctly.

However, radiographers don't simply operate imaging devices. They are responsible for answering to every member of the healthcare team's request of radiographs and then decide which method of radiography is the most appropriate for each case. Besides that, they calculate details pertaining to imaging procedures, such as the exact length and intensity of exposure to radiation and other settings of recording equipment. Also, they talk to the patients before the procedure in order to set their minds at rest and explain each step of the process, then position the patient's body accordingly and, of course, make sure that the radiation levels are safe. The ultimate goal here is to capture the best possible image, so that the patient's medical status can be quantified, and the risk of misdiagnosis minimized.

In this sense, didactic educational experience and its clinical counterpart are, to my mind, two surprisingly different venues. Whereas the former offers a necessary, in-depth exploration of theory, it is the practice that validates or refutes theory. What is more, practice models and brings new perspectives into theory, as well. Thus, I tend to perceive the correlation between the two precepts as fundamentally interdependent, because the lack of balanced advancement in radiology could entail serious damage to professional standards.

Radiographers function as part of a team comprised of multidisciplinary health professionals, working closely with nurses, surgical technologists, radiologists and physicians. At the request of a medical doctor, a…… [read more]

Alzheimer's: Healthcare Access in Saudia Arabia Methodology Chapter

Methodology Chapter  |  2 pages (580 words)
Bibliography Sources: 0




The research questions this study is aiming to address are the following: (1) what are the barriers for the use of an Alzheimer Disease (AD) community day care center in Saudi Arabia and (2) what community service factors are associated with quality of life?

Alzheimer's disease (AD), together with other forms of dementia, represents a major challenge for health care systems with aging populations. In particular, the debilitating effects of the disease can sometimes have a negative influence on the ability of patients and their caregivers to gain access to needed services.

To help reveal what barriers to healthcare access would be overcome if Alzheimer's community services were to be implemented in Saudi Arabia, the experiences of AD patients in a Baltimore, Maryland clinic will be assessed using survey instruments. The primary focus of the research will be on what healthcare service factors are associated with quality of life measures among ethnic minorities. This focus is based on the observation that Alzheimer's services tend to be underutilized by minorities because elder care is assumed to be the responsibility of the family. This phenomenon has been observed among Asian-Americans caring for elders suffering from dementia (Chow, Ross, Fox, Cummings, and Lin, 2000).

Arabic cultural norms and expectations would be predicted to have a similar insulating effect between families caring for elders with dementia and care providers. Cultural norms in Arabic culture tend to emphasize family responsibility for providing care and a respect for elders. Given these norms, Arabic families would be expected to be more engaged in providing care for elders compared to other ethnic minorities. Such cultural traditions tend to deemphasize the need to maintain social independence for AD patients, which is a…… [read more]

Safety, Communication, and Placement Essay

Essay  |  4 pages (1,634 words)
Bibliography Sources: 1+


His health does not allow him to stay in a crowded room and this is the case with his house. Moreover, a cook and house assistant for assisting Mr. Trosack to manage the house need to be in place. This will ensure the safety of Mr. Trosack. These issues need addressing before Mr. Trosack goes back to the house.

A safe discharge plan and placement for Mr. Trosack is not in his home, as the place does not help a person with a removed hip. The apartment requires him to take the stairs, which he finds difficult; thus, the best place should be on the ground floor. Placing him in a homecare for the elderly could be crucial. Mr. Trosack suffers social isolation, which is combining with his psychological stature to hinder his recovery. Therefore, placing him in a place where he will have regular visitation, monitoring and other people to interact with will integrate and heal him socially. The social worker in the team will facilitate the social healing of the patient. The physical therapists will keep examining his progress regularly, to see the surgery heals well. The physician will continue to care for his general health to ensure he recovers progressively from other associated and related illnesses. With close monitoring, the home care for the elderly is ideal for the recovery process and discharge placement of Mr. Trosack.

In conclusion, the collaborative discharge placement for the elderly is a development that is facilitating easy and peaceful life for the old after suffering from accidents and other illness, as is the case for Mr. Trosack. The case manager works in conjunction with other professionals to facilitate the discharge placement and recovery process (Holloway, 2004). This plan is significantly improving the lives of many patients since its inception.


Holloway, N.M. (2004). Medical-surgical care planning. Philadelphia: Lippincott Williams & Wilkins.

Lees, L. (2011). Timely Discharge from Hospital. Keswick: M&K Update Ltd.

Schultz, J.M., & Videbeck, S.L. (2009). Lippincott's manual of psychiatric nursing care…… [read more]

Randolph County Community Vitality Essay

Essay  |  3 pages (770 words)
Bibliography Sources: 5


There appeared many to be on the brink of some kind of medical trauma signified by rampant obesity and smoking demonstrating a disinterested view of health and healthy habits.

Initial Impressions

As a registered nurse, it appears that much could be done about the health of the people of this community. This county does little to promote healthy lifestyles and it shows by the rampant obesity that I witnessed in my observations. There is general malaise attached to this area that seems to affect most of the people. The impact of drug abuse, alcohol and tobacco can not be understated as well. These dangerous and risky behaviors are contributing to the poor health status of this region.


There is a lack of awareness and education about physical health. It seems prevention is the main topic that is being overlooked. Preventative health care measures do not appear to be having much effect, if any at all. The social and economic conditions are playing a large role in the attitudes of the population in this are and this is in turn affecting health care and keeping people on prescriptions and interned in the hospital.


The leadership of this area needs to take responsibility of the obesity epidemic that is happening right now in Randolph County. Activity and exercise must be introduced more significantly at the social level. Eating disorders must be addressed as well as they are no doubt contributing to this problem. Although leadership can stand as a model of good behavior, the health care of each person is determined by that person themselves and must be addressed in that manner. Forcing people to be healthy does not work and a new approach to this problem is mandated.


Randolph County Health Department Homepage. Viewed 22 June 2013. Retrieved from http://www.co.randolph.nc.us/ph/

Randolph County Health Department. Summary of Human Services Budget Report 2012- 2013. Retrieved from http://www.co.randolph.nc.us/finance/budget/2012_2013/HumanServices.pdf

Randolph County, North Carolina Government Homepage. Viewed 22 June 2013. Retrieved from http://www.co.randolph.nc.us/about_randolph.htm

Randolph County Schools Homepage. Viewed 22 June 2013. Retrieved from http://www.randolph.k12.nc.us/Pages/Default.aspx

The United States Census Bureau. "Randolph County, North Carolina." Viewed 22 June 2013. Retrieved from http://quickfacts.census.gov/qfd/states/37/37151.html… [read more]

Community Assessment of Kent County Essay

Essay  |  3 pages (873 words)
Bibliography Sources: 5


Initial Impressions Regarding Kent County:

As a registered nurse, my initial impression regarding Kent County is that the area contains a fairly poor health care system and ever-growing health related problems. The impressions were not informed by personal bias but by information I have heard about the area and its geographical location.

Issues that May Affect Kent County's Health:

The below par access to health food, violent crime, and recreational facilities as required by national benchmarks.

Lack of health insurance to a huge portion of the population and dissatisfaction with life.

The existing disparities in access to health care services and barriers to health care access.

The poor environmental conditions related to health.

The problem of flooding, which poses significant risks to some well water supplies.

The likelihood of contaminants like chemicals and bacteria to enter water supply (Stelma, 2013).

Lessons Learned and Recommendations to Community Members:

Kent County has a seemingly poor health care system because of some factors including the geographical location of the area and environmental conditions related to health. The other factors in the county's health status are the existing disparities in access to care services and barriers to health access.

Community members should form partnerships that bring them together to develop conditions that promote good health ("Healthy Kent 2000 Progress Report," n.d.).

Community members should recognize and accept mutual responsibility for the county's health.

Members of the community should carry out initiatives and programs that address common priorities related to health such as preventing risk-increasing behaviors at the community level.

Presentation of Recommendations:

The recommendation to community members on how to improve the county's health will be presented to the County Commissioner during a meeting in the County Assembly. These recommendations will be presented to him because the health care challenges are county-wide problems that need solutions from the county level.


"Community Triple Bottom Line Indicator Report." (2008, September 30). Grand Rapids,

Michigan. Retrieved June 24, 2013, from http://grcity.us/enterprise-services/Documents/11686_TBLFinal.pdf

"Health Department." (n.d.). Access Kent -- Kent County, Michigan. Retrieved June 24, 2013,

from https://www.accesskent.com/Health/health_department.htm

"Healthy Kent 2000 Progress Report." (n.d.). Sowing the Seeds of Community Health. Retrieved June 24, 2013, from http://www.accesskent.com/Health/Publications/pdfs/h_hkrep.pdf

Stelma, L.A. (2013, April 30). Emergency Management Division -- Flood Department. Retrieved June 24, 2013, from http://www.accesskent.com/News/2013/04302013_flood.pdf

"2011 Community Health Needs Assessment and Health Profile." (n.d.). Saint Mary's Health

Care. Retrieved June 24, 2013, from http://www.mercyhealthsaintmarys.com/documents/GrandRapids/KentCoCHNA_Final (Website).pdf… [read more]

Managing an Effective Quality Assurance Program Research Paper

Research Paper  |  4 pages (1,092 words)
Bibliography Sources: 4


Managing an Effective Quality Assurance Program at a VA Medical Center

Today, the Department of Veterans Affairs (VA) operates a system of 167 medical centers across the country that provides tertiary healthcare services to eligible veteran patients. Each of these medical centers has a quality assurance service that is responsible for identifying opportunities for improving patient care through a rigorous patient incident reporting system. The results of these monitoring activities are reported at the medical center level, as well as regionally and nationally. By analyzing this aggregated data, quality assurance services can help reduce the incidence of serious patient incidents such as medication errors, patient falls and patient abuse. This paper provides a description of a quality assurance services in a VA medical center from a systems theory perspective. A summary of the research and important findings concerning using a systems theory approach to reducing patient incidents are provided in the conclusion.

Review and Discussion

A wide range of events qualify for a patient incident report in the VA healthcare system, including patient falls (without and with injury), medication errors (without and with injury) and surgical misadventures. Other events such as fires and patient abuse are also reportable. In all cases, the patient incident data is trended locally and forwarded to regional offices and ultimately VA Central Office to national comparisons. When patient events are sufficiently serious, they may warrant peer review and adverse personnel actions can result from these reviews. An open system concept of this process is set forth in Table 1 below.

Table 1

Open System Concept of Department of Veterans Affairs Peer Review



Application to Large-Scale Organization

Application to the Nursing Services Delivery Theory


Incident reports of medication errors, especially those sufficiently severe to trigger a peer-review.

In any VA healthcare setting, incident reports can be generated by anyone.

In the nursing services, these inputs typically involve medication errors or patient abuse cases.


Computer-based reporting system is available that allows for the reporting of all types of incidents (i.e., fall, medication error, fire, etc.) which are then trended by ward and shift, and weighted by patient days of care.

Results of incident analyses are reported in the medical center's weekly QA report and discussed by all medical center committees as the data relates to them.

Various initiatives have been used to reduce patient incidents; for example, posters reminding nurses about eliminating medication errors resulted in a 30% reduction.


The patient incident data is transmitted to a regional office and subsequently VA Central Office in Washington, DC for aggregation and further analysis.

All VA medical centers receive aggregated reports concerning their patient incident reporting regimens and where they stand compared to all other VA medical centers. A single event can include more than one type of patient incident (Walshe & Boaden, 2006).

Patient incidents are inevitable but steps can be taken to reduce them. In one medical center, the decision was made to reduce the number of falls a patient experienced to… [read more]

Hygiene in Medical Settings Term Paper

Term Paper  |  4 pages (1,422 words)
Bibliography Sources: 1+


An easy way to remember is to sing the ABC song or Happy Birthday. This will help you measure the correct length of time.

If soap and water is not an option, use an alcohol-based sanitizer or disposable hand wipe. The alcohol in these products helps kill germs, although this is not recommended if hands are visibly soiled.

If in… [read more]

Patient Handoff Efficiency Term Paper

Term Paper  |  5 pages (1,862 words)
Bibliography Sources: 5


¶ … transferring vital records and responsibility of care from one healthcare provider to another is one of the most important parts of communication in health care. This important transfer point is known as a handoff. What makes a handoff effective is when a handoff supports the transition of important information and continuity of care and treatment. Sadly, there are… [read more]

Health Care Industry Consists of the Sector Essay

Essay  |  2 pages (594 words)
Bibliography Sources: 0


¶ … health care industry consists of the sector that provides services including: healing, treatment, and medicine through its facilities that include hospitals, clinics and urgent care. These services are provided by all personnel working in health industries, like physicians, nurses, technicians, and other medical services providers.

Universal Health Services, Inc. (UHS, Inc.) is one of the largest hospital management companies in the nation and was founded in 1978. UHS, Inc. started as a small company and grew up to be one of five hundred of the largest corporations with annual revenue that exceeds 7.5 billion. UHS, Inc. owns and operates 218 private healthcare facilities, including twenty five acute care hospitals, 187 behavioral health facilities, and six ambulatory surgery centers, across thirty six states. The number of behavioral facilities that UHS, Inc. owns has helped the company to be ranked as the largest behavioral health provider in the country. With all of its facilities combined, UHS, Inc. is licensed for more than twenty five thousand beds. Furthermore, UHS, Inc. offers management services, such as finance, systems control, administrative and personnel management, as well as physician recruitment services.

LifePoint Hospitals, Inc. is a company that operates general acute hospitals in non-urban communities in the United States. The company was founded in 1999 with a singular mission of "making communities healthier." LifePoint Hospitals started with small network of twenty- three hospitals in non-urban communities across the nation and has gradually grown up to be one of the largest companies in the industry with 3.5 billion in revenues, about sixty hospitals across twenty states, and six thousand forty eight licensed beds. LifePoint Hospitals, Inc. provides a range of services that include general surgery, internal medicine, obstetrics, emergency room care, radiology, oncology, diagnostic care, coronary care, rehabilitation services, pediatric services, and,…… [read more]

Health Plan Op-Ed From the WSJ Touches Term Paper

Term Paper  |  2 pages (758 words)
Bibliography Sources: 0


Health plan op-ed from the WSJ touches on some opportunity costs, in particular the tradeoff between the current system of incentives for health care insurance and the one that Bush was proposing. The tradeoffs came in the form of the amount of coverage by insured numbers, and in terms of the costs associated with health care coverage. Where there are opportunity costs, there is room for a cost-benefit analysis, because the Bush plan shifts the benefits of the health care insurance system around a bit as well. The plan and article also address the issue of scarcity in the recommendation to create a national health care market that allows for individuals to have better access to new insurance products by increasing the number of competitors and the overall size of the market in which they must make their purchases.

The article primarily concerns incentives. The article advocates the proposed incentive system as superior to the existing one for a few reasons. The main reason is that the current system of providing tax incentives to businesses for health insurance means that businesses are the usual providers of such insurance and that individuals have a poor market for health insurance. Changing the incentives would improve the market for individual health insurance, something the WSJ feels would bring about a better set of outcomes than the current system. Government involvement in the health care system is high, and this involvement creates a number of incentives that distort the market for health care in the U.S. It may seem disingenuous for the WSJ to criticize one system of incentives as negative because it reflects government intervention while supporting a different set of intervention incentives -- both the existing plan and the Bush plan are systems of incentives designed to bring about certain outcomes.

3. The article does not touch much on supply/demand equilibrium. There is a supply issue in health care, but because the Bush plan does not address that too much, it is not touched on in the article much. If there are five million more insured as the editorial predicts, this will create a supply/demand mismatch, and the plan probably should have a strategy to increase supply in the health care system in order to accommodate that increase in supply. There…… [read more]

Communication How Does Effective Essay

Essay  |  3 pages (981 words)
Bibliography Sources: 3


This in turn, individual the parent to create reasonable tasks and objectives for themselves. As a result, Health Care employees are better able to accomplishing the overall objectives for themselves (Hicks, 2012).

Another basic principle besides goal setting and feedback is more individual based. Health care professionals when communicating can not let emotions deter the message in which they are attempting to deliver. This also differs from basic elements of communication which are often immersed in emotion. Often, anger clouds the judgment of health care employees which hinders the overall communication process. This in turn, translates into lost relationships with both children and other individuals. As such, it is important for health care employees to not lose their temper in regards to communication. It is best to simply to reframe from immediate action when angry or upset. Health care is a very complex process. It requires both skill and expertise in order to effectively accomplish consumer goals Furthermore, many external factors such as work, anger, sadness, and other emotions hinder the communication process. By being aware of common shortfalls in the overall communication process, health care employees are better able to effectively speak to others (Cheesebro, 2010).

How might a provider encourage a reluctant consumer to communicate candidly?

To encourage a reluctant consumer to communicate candidly, the relationship must first be genuine. Within the health care profession, generally sensitive information is discussed. In order to communicate effectively, the consumer must feel that their interests are important. In addition, there must exist a two way form of communication that allows. Providers must be willing to listen to consumer complaints or grievances. Providers must also be willing to take action on behalf of the consumer to better show trust. Through their actions providers can help consumers feel more comfortable about health related issues.

How might cultural differences influence communication?

Cultural differences can both positively and negatively impact communication. For one, similar cultures may be better able to communicate with each other as their overall understanding is enhanced relative to others. Hispanic individuals may be better able to communicate with one another simply because they both know Spanish. These individuals may also seem to share a sense of community which helps to foster a culture of trust. Communication can also be a hindrance as misunderstandings can potentially occur. This is particularly pervasive with electronic communication in which it is difficult to ascertain an individual's intent. A sign or symbol that was meant to be humorous may actually be perceived as offensive in the context of another culture. As such cultural differences can create barriers to trust and candid communication (Hicks, 2012).


1. du Pre, A. (2005). Communicating about health: Current issues and perspectives (2nd ed.). Boston: McGraw Hill.

2. Hicks, N.J. & Nicols, C.M. (2012). Health industry communication: New media, new methods, new message. Burlington, MA: Jones & Bartlett Learning.

3. Cheesebro, T., O'Connor, L., & Rios, F. (2010).…… [read more]