Conflict in the Workplace Essay

Pages: 5 (1450 words)  ·  Bibliography Sources: 0  ·  File: .docx  ·  Level: College Senior  ·  Topic: Business - Management

SAMPLE EXCERPT . . .

I work hard every day and never turn down any requests for voluntary overtime. I study until midnight most nights of the week. All of this has put tremendous strain on my relationship with my partner who wants to have children as soon as possible.

I recently applied for the new position of factory manager. I thought I was sure to get the position because it seems to me that an intimate knowledge of the factory and the quality management systems is essential. I have a very good relationship with the HR Manager, but I know the Operations Manager doesn't like me. He has complained on several occasions about my determination to observe the Muslim prayer times, even if it takes me away from the job for about 15 minutes each day. He makes fun of my refusal to drink alcohol at company functions and I have over-heard him making racist jokes about Arabic people. I am smarter than him and I believe that he feels threatened by my contributions to quality assurance.

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In the interview, I sensed the Operations Manager's contempt for me and I resented a question in which he asked whether I would still insist on observing Muslim prayer times if I was appointed to the new position. I was told yesterday by the HR Manager that they had decided to offer the position to some guy from another company. I am furious and I am convinced that this decision was influenced by the prejudice of the Operations Manager. I have been researching the Queensland Anti-Discrimination Council website and I have become convinced that I should pressure the management into reviewing the decision. If I had the money I would sue for damages under the Anti-Discrimination Act. But they don't know that I don't have enough money, do they?

Dialog-

HR:

TOPIC: Essay on Conflict in the Workplace One Assignment

Good morning Mr. B. We understand that you are unhappy about a recent decision made regarding the hiring of a new Manager. We understand you are upset and have called this meeting today to allow you to present your views and opinions, to share the details of our decision, and hopefully come to some understanding and agreement that will be win-win for all sides. Does this sound like an agreeable situation for you? Do you mind if I tape these proceedings so that we both will have a tangible record of what was said? We will be sure to allow you time to review any transcript or clarify any situation or question that you may have. The way I would like to structure this meeting is to give a broad overview of the situation as we understand it, and then allow you to comment, fill in the blanks, or otherwise give your side of the story. Once we have heard that, we will respond to each of your points and then see if there is room for negotiation or agreement on future action. It is our desire and belief, Mr. B., that we find a solution to this unfortunate misunderstanding in a manner that benefits all parties and that will result in a win-win situation.

MRB:

That is fine with me. Yes, you may record, but I insist upon having both a verbal and electronic copy of the meeting at the earliest possible date.

HR:

Let the record show that I am James X., Human Resource Manager for Zycon Corporation, a privately held corporation located in the City of Brisbane, Australia. Today is the 28th of June, 2011, and we are meeting with Mr. B., an employee of Zycon since March, 2001. Mr. B. has steadily worked his way up from a process worker to a section Forman since Spring 2008. Our meeting today is the result of a letter sent by Mr. B. demanding a review of a recent hiring decision made for Factory Manager. According to Mr. B's letter of June 10, 2011, Mr. B. feels that he did not receive the desired position promotion because of "discriminatory and unfair" labor practices, especially those from the Operations Manager. Reviewing the situation we find the following:

In April, 2011, due to corporate growth and efficiency studies, Zycon Corporation created a new position for our Brisbane Factory -- that Zycon believed it necessary to have an overall person who would be [END OF PREVIEW] . . . READ MORE

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"Conflict in the Workplace."  Essaytown.com.  July 2, 2011.  Accessed December 6, 2021.
https://www.essaytown.com/subjects/paper/conflict-workplace-one/9764002.