Thesis: Management Theories to Be Used in Deploying Quality Improvement and Organizational Change

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Management Theory

Effective Management Theories for Deploying Quality Improvement and Implementing Organizational Change

The large number of management theories that currently exist in practical use and in the academic literature is a testament to the increasing diversity of management needs and recognized potentials for different strategies and perspectives during the increasingly volatile world of business. Not al theories are as applicable in all situations, and while some may hold up better overall no management theory is truly comprehensive to the exclusion of all others. Depending on the specific goals, both immediate and long-term, of a given organization, as well as the current situation within that organization, different management theories and perspectives can be of greater or lesser use and appropriateness.

Two specific purposes for which several specific managerial strategies and frameworks have been developed, and to which many general theories can also be applied, are the deployment of quality improvement strategies and the implementation of organizational change. These actions often occur jointly, though it is also of course fully possible to undertake only one at a time. For the purposes of exploring effective management strategies in these actions, it is perhaps best to consider them separately at first. In this paper, an exploration of several management theories as they relate to quality improvement deployment and organizational change implementation will be conducted, leading to advisements regarding preferred theories of management for such effectively engaging in such actions separately and jointly within a given organizational situation.

Theories for Deploying Quality Improvement

One general managerial theory (that actually encompasses a myriad of sub-theories) that has been specifically developed for and often applied to quality improvement activities is that of structured quality management, and specifically Total Quality Management (Kovel-Jarboe 1996). This approach addresses every aspect of a business organization's activities in an almost micro-managerial fashion, controlling and coordinating each level of the organization to support the same changes in quality. Though this theoretical approach is somewhat cumbersome, and would not be advisable on an ongoing basis in any but the smallest of organizations (and it is questionable even in these), it is highly effective at deploying quality improvement through the direct control granted to the organization's top decision makers over each aspect and action of the organization.

Systems theory is another approach that can prove highly successful in deploying quality improvements in an organization. Though not as directly involved in the minutiae of organizational activities, the more holistic and comprehensive view of systems theory can predict major changes in the quality of output from reconsiderations and adjustments in the input and processing aspects of the organization (McNamara 2009). This theory is also more broadly useful than Total Quality Management theory, and has been seen as of increasing importance during times of volatility in specific industries and the business world at large -- such as in the current era. By viewing and treating the organization as a cohesive and interconnected system, quality can be affected in numerous more subtle ways.

Implementing Organizational Change

Both of these theories can also be utilized to implement changes other than direct quality improvements as… [END OF PREVIEW]

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APA Format

Management Theories to Be Used in Deploying Quality Improvement and Organizational Change.  (2009, October 28).  Retrieved August 20, 2019, from

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"Management Theories to Be Used in Deploying Quality Improvement and Organizational Change."  28 October 2009.  Web.  20 August 2019. <>.

Chicago Format

"Management Theories to Be Used in Deploying Quality Improvement and Organizational Change."  October 28, 2009.  Accessed August 20, 2019.