Managing Organizational Change From Each Change Perspective Case Study

Pages: 2 (580 words)  ·  Bibliography Sources: 2  ·  File: .docx  ·  Level: Master's  ·  Topic: Business - Management

Managing Organizational Change

From each change perspective, what are the key issues to understanding the wildcat strike?

The most critical are the employee's needs for having greater autonomy, mastery and purpose in their work. The unilateral decision to institute a tracking system in the form of a swiped card approach to tracking their time is draconian and insulting to every employee working for the airline. The management team might as well just tell them outright they are not trusted, and are merely labour hours to be reshuffled based on demand. BA Management has shown the antithesis of transformational leadership by being authoritarian and lacking in any definition of the program to show how customers will be better served or productivity enhanced. A second key issue is the complete lack of coordination with the unions, a lack of announcement over the program, no input whatsoever from employees or management, and a complete lack of understanding of why employees choose to work for them given the different hours as well. A third aspect of understanding the wildcat strike is that the meaning fo the swiped card program was only relevant and explained within BA management, there had been no announcement or development of an educational program as to why it was important in the first place. For change management to be effective there must be relevance and meaning communicated to employees if the planned changes are to be acted upon and successful (Sargent, Hardy, 2011).Download full Download Microsoft Word File
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Case Study on Managing Organizational Change From Each Change Perspective, Assignment

Assume that you have been retained as a change consultant by BA management to advise them on how to avoid such a situation in the future. What lessons emerge from each perspective and what recommendations would you draw from each in constructing your advice to BA management?… [END OF PREVIEW] . . . READ MORE

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