Organization Analysis Analysing Organisation Essay

Pages: 11 (3563 words)  ·  Bibliography Sources: 25  ·  File: .docx  ·  Level: College Senior  ·  Topic: Business - Management


The conversion of inputs into outputs is how any company's main task gets accomplished and the company design is usually around this tasks Wijnhoven, 2003.

Therefore each department within the company gets its design from its specific subtask. A company has integrated and yet differentiated units that are based on these three factors technology, time and geographical location. Reduction in the number of conflicts is achieved if the departments are integrated and differentiated effectively within the company and thus the company effectively gets its design around the main task Zorab & Lloyd, 1995()

As all the departments within Compulyzed Telecommunications will be integrated and differentiated there will be fewer conflicts between the various employees in these departments. Conflicts within Compulyzed Telecommunications arise from the fact that though an employee may be in the same company one finds that they are not valued as the others in terms of the benefits they are to be getting from the company and this reduces loyalty amongst the employees Jagers op Akkerhuis, 2008.

There will always be communication between the employees and there is no way that the managers can prevent this, the best way of dealing with the issue of employee satisfaction is ensuring that there is equal compensation and benefits. But the benefits should be calculated as a percentage of what one earns this way none of the employees will feel left out at all and there will be less employees exiting from the company, this will also increase harmony within the various departments in the company Genschel & Werle, 1993()

Cognitive Model

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This model mainly focuses on how tasks are assigned within the company and the time frame for completion of these tasks. As compared to rational model it addresses other aspects of the company and not just assigning and clarifying of tasks Becker & Flaxer, 2008.

TOPIC: Essay on Organization Analysis Analysing Organisation: Using Assignment

The Cognitive model has three main components cognition, organizational setting and problem solving or decision making process. Cognition refers to the units of information processing within the company and departments. The organizational setting refers to how the company distributes tasks and how processes are coordinated within the various department Street & Meister, 2004.

Problem solving or decision making are the steps, procedures and operations that a company uses to reach on solutions for solving problems and making necessary decisions.

A company will make decisions in conformity with its objectives, basing these decisions on the information availed and that is where the cognitive model focus stems from. The model recognizes that a person has limited capabilities and capacities and at any given time they can only manage to do few things, the combination of all the employees small bits adds up to the overall task completion Wilkins, 2006.

To accomplish a single task at a time also encourages specialization within the company and this accounts for the affects the coordination and organizational behavior affects the company. Cognitive model focuses on the adaptation and development of companies in the various circumstances Glaser, Spurling, & Butler, 2004()

The current situation for Compulyzed Telecommunications of employee retention needs to be broken down into tasks and then subtasks so as to establish what is causing the high turnover of employees within the company, the results of which would be used to come up with decisions and solutions for this problem that is currently ailing the company. Breaking down the problem gives the HR department the opportunity to assign tasks according to people's specialty. Recommendations that the individual employees give should be looked into closely to ensure that majority of the employees needs are dealt with accordingly.

The company does not need to use all these four organizational models, management will decide which models will work best for them and the company so that they can manage to solve the problem that is ailing the company at the moment.

SWOT Analysis

SWOT analysis is a tool for strategic planning. It will assist Compulyzed Telecommunications to focus on its key issues Shinno, Yoshioka, Marpaung, & Hachiga, 2006.

Things that are within the company's control are its Strengths and Weaknesses. This involves sales, marketing, Human Resource and finance. External factors are grouped into Threats and Opportunities, this are not within the company's control they include economic situations, the environment, technological advances and social changes Barney, 1995()


The company can use its strengths to counter its threats in any situation. Since Compulyzed Telecommunications has a good and recognized brand they can use this to their advantage and be able to mitigate any threats that they may encounter Bloodgood & Bauerschmidt, 2002()

They have a solid marketing strategy that has made their brand easily recognizable by their current and potential customers. They have embraced technological challenges and have established how to work with them in their marketing strategies. This has helped add value to their company products and services. By embracing the technological changes the company has used social networks in reaching out to where their customers are and have tapped in to their conversations thus ensuring they continue using their strengths to mitigate their threats.

The company's speedy response times is also a key strength to them and this gives their customers less down times as they can be assured of quick restoration of services in case of any fault on their cables or lines. This increases the sales the company makes within a given time as they always receive good testimonials from their current customers. This is what made the company increase its Operating and Net profits for the previous fiscal year and the management is pushing for continued improvement in its customer services to ensure they continue been profitable and increase their profits.


Compulyzed Telecommunications can make use of its current strengths when taking advantage of arising opportunities. With the continued good testimonials the company should plan on improving their sales teams and the implementation teams so they can handle any increases in their client base. The company should also look into reducing the timelines it takes for a query to be responded to this way they can comfortable know that even with increase in customer base they will be able to handle any queries and on time too Ghemawat, 2002()

As they are a telecommunication company taking charge of social media is key strength and this has given rise to another opportunity of marketing themselves to more online users who use the various social networks around.


Compulyzed Telecommunications acknowledges that employee retention is a key weakness that is affecting the productivity of the company towards meeting its set out goals, the company needs to seriously deal with this problem to avoid it slipping out of profitability. employees who have vast experience and knowledge of their products and services exiting the company is a huge load for the company as when they resign they take with them this experience to the other company they go to and this makes Compulyzed Telecommunications vulnerable to losing their key customers to their competitors. With the exit of employees the company is left with the problem of searching for new employees at a cost they had not planned for Jackson & Joshi, 2004()

Compulyzed Telecommunications has to come up with better pay packages for both their existing and new employees, plus giving the employees motivators to make them stay with the company for longer. These incentives can be good employee benefits like stake in the company after been with them for a given period, scheduled pay rises in percentages every year plus bonuses for the employees who excel in their tasks.


Threats faced by the company include economic recession and market forces. Economic recession in the country reduces the spending ability of their current customers and causes Compulyzed Telecommunications to come up with innovative way to keep their customers and also acquire new ones. To make sure that customers do not reduce their monthly bandwidth due to recession the company will setup systems that they will use to keep the bandwidth constant and at the same time reducing the cost the customer pays each month.

Market forces have caused the market to become saturated in that there are many companies who are providing the same services that Compulyzed Telecommunications is offering and since some of them are new players in the industry they are providing these services at far lower prices Rudzki, 1995.

Compulyzed Telecommunications needs to identify strategies that will ensure their current customers do not move to their competitors because of pricing by ensuring they give high quality services to their customers.

In the same breadth that the company embraced social networking sites and used it to their advantage they should also do the same for these threats if they are to continue been profitable in this fiscal year and the ones to come. Overall the urgent issue that needs to be addressed is… [END OF PREVIEW] . . . READ MORE

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