Practicing Quality Care in Saudi Arabia Book Report

Pages: 40 (12195 words)  ·  Bibliography Sources: 40  ·  File: .docx Other  ·  Topic: Nursing  ·  Written: June 30, 2017

804). By acknowledging patients' rights, providers show concern and respect for patients. As Al Momani and Al Korashy (2012) show, "failure of nurses and other health care providers to take into account factors observed and reported by patients as important to their nursing care is inconsistent with the notion of patient-centered care and patient empowerment" (p. 42). Treating each patient in the manner that he or she wishes to be treated is what providing quality care is all about. This means that understanding patient needs and interacting with patients in a way that demonstrates respect for the patient's culture, beliefs, and attitudes is a significant part of health care. Administering to symptoms, ailments and illnesses is only one portion of providing care. Because patients are people with feelings, concerns, fears, and questions, they have to be approached with empathy. The study by Alturki and Khan (2013) showed a significant lack of empathy on the part of health care providers towards patients in Saudi Arabia -- and this is a considerable problem that must be addressed.

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Providing patient-centered care while recognizing cultural diversity and the patient or designee as a full partner in the decision-making process is a vital standard to primary care nursing, as stated by the National Organization of Nurse Practitioner Faculty (NONPF, 2013): the reason for this is that patient-centered care places the patient and his or her needs at the fore of the care giving process and orients the nurse practitioner to the idea of being fully attendant to the patient's rights, needs, cultural beliefs and desires. By being sensitive to the uniqueness of every patient and respecting every patient accordingly, the nurse practitioner is better able to provide the highest level of quality care possible to the patient.


Book Report on Practicing Quality Care in Saudi Arabia Assignment

Timeliness is a problem on both ends of the patient-provider relationship. First, many patients do not seek out medical advice in a timely manner, which results in conditions worsening or in a lack of preventive care being possible to administer. The main cause for this delay in the seeking of care is found in cultural beliefs that are firmly embedded in the Saudi culture. However, the second point to be made is that a third of specialists sampled in a study by Eleishi and Allison (2009) showed a significant failure to refer patients to the respective help they needed, again resulting in an obstacle to preventive and quality care being achieved. Thus, on both ends of the spectrum, timeliness is an issue in Saudi Arabia that both patients and providers must address.

As a study by Mourra, Fish and Pfeffer (2015) shows, timeliness is also an issue that needs to be addressed in European hospitals: "deficits in communication between inpatient and outpatient physicians in the post-hospital discharge period are common and potentially detrimental to person-centered doctor-patient relationships and to patient health." Mourra et al. (2015) suggest that education, better use of communication tools, and a shift to a more person-centered health care approach can help nurses and physicians to overcome obstacles related to timeliness.

A Frontline documentary hosted by T. R. Reid in 2008 focused on health care systems around the world. Timeliness was a huge factor in several systems. In the UK, timeliness was not always evident, especially when elective care was the case. Wait times for patients could be considerably long -- many months in fact. In Taiwan, on the other hand, timeliness was very important to the people and the health care system that was devised was based on the idea that for quality care to be obtained, patients should have direct, easy and timely access to providers -- and not have to wait in long lines or put off operations for months on end. The problem that the Taiwanese are running into, however, is that there is simply not enough money to cover this type of care. As a result, the Taiwanese government is borrowing heavily from banks to fund timely care for its citizens. This is not a situation that can be supported in perpetuity. A better solution will need to found.


Efficiency can be measured by evaluating a number of factors in health care -- from the quality of work life for primary care givers to workplace environment, staffing, burnout, professional development opportunities, and so on. One study conducted in the Jazan region of Saudi Arabia showed that the quality of work life for primary care givers in this region is below average and needs to be improved (Almalki, Fitzgerald, Clark, 2012).

Compared to the rest of the world, Saudi Arabia has room to grow, too, in terms of providing quality care by implementing new technology. A study by Chaudhry et al. (2006) notes that "experts consider health information technology key to improving efficiency and quality of health care" (p. 742). This finding is supported by other research in Europe and the US that indicates that the use of new technology and especially eHealth and e-Medicine can be of a great facility in the improvement of efficiency and quality care (Abernathy et al., 2008).


Similar to efficiency, equitability can be measured by a number of factors. The study by Al Onaz et al. (2012) examined differences between morning and night shift nurses in Saudi Arabia, focusing in particularly on levels of empathy displayed by nurses on each shift. The findings showed that morning and night shift nurses were perceived by patients to have different levels of empathy.

Equitability is not an issue that is unique to Saudi Arabia. Countries around the world suffer from the same type of unequal application of care to patients, as Ganz, Casillas and Hahn… [END OF PREVIEW] . . . READ MORE

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APA Style

Practicing Quality Care in Saudi Arabia.  (2017, June 30).  Retrieved September 19, 2020, from

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"Practicing Quality Care in Saudi Arabia."  30 June 2017.  Web.  19 September 2020. <>.

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"Practicing Quality Care in Saudi Arabia."  June 30, 2017.  Accessed September 19, 2020.