Term Paper: Segway Safety

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[. . .] Disney is forced to adjust Segway driveways and the move is motivated by a favorable public perception and brand awareness of Segway scooter. Customers and opinion making groups can better shape their demand for PMDs had the customers known a better alternative to Segways that does not compromise their safety.

An important point is that Segway PMDs are two-wheelers which require that the device must contain delicate sensors to balance the rider and make the movements swift. For this to happen, the sensors are used at the rear end of the scooter. The rouged terrains at which customers use these personal transporters make it difficult for the sensors to maintain their compatibility. This fails them at turns, steep heights, and sudden alteration of direction. The Q4 Chariot personal transporters are much safer than Segways and provide more control to the rider in managing the speed, direction and other system of the PMD. Thus, DOJ shall not make it compulsory that Disney alters its tracks and settlements according to the need of Segway users. Instead the department of justice shall run an awareness campaign to educate the users regarding their own safety through four wheeled personal transporters.

The technology factors

It is pertinent to mention that DOJ's enforcement of its decision on Segway use in Disney parks shall not result in Disney being held responsible for any damages that occur due to Segway related accidents. The technological specifications of Segway are way too risky to allow the device to be used a mobility device. The elements such as its high speed (12 MPH) and failure mode makes it a risky device for guests other than the rider. The device also uses self-balancing technique through sensors and its reaction to obstacles is also weird. Majority of plaintiffs who sued Segway contended that once they came across a sudden obstacle, Segway fumbled in self-adjusting to the obstacle.


The analysis of Segway scooters presents adequate evidence that the personal mobility device (PMD) is flawed in its design, technology and self-balancing system. A human being is in h better position to anticipate the obstacles compared to the Segway scooter. The evidence being analyzed was the accident history of Segway scooters, the lawsuits filed against the company and the frequent complaints received by multiple city authorities regarding unsafe driving of Segway. The ruling of DOJ regarding forcing Disney to allow the use of Segway in its theme parks was also analyzed by assessing the inherent flaws in DOJ's own ruling. Finally, the matter was rested in form of a ruling by Fourth District Court of Appeal in which Justice Eileen Moore rejected the lawsuit filed a woman contesting Disney's decision to disallow the use of Segway scooters in its parks. Justice Moore held that expert evidence indicates that Segway cannot be used safely in Disneyland due to the method of operation used by Segway (Ofgang, 2013). The decisions rest the controversy created by DOJ in which the department went overboard in simplifying the situation for Segway users and ignoring the impact of its use in Disney parks on other guests. The evidence presented in the analysis and the final ruling by the Fourth District Court of Appeal indicates that Segway is unsafe to use in the Disney parks and the park management may risk the safety of their guests by giving permission to disable or other persons to use Segway scooters.


Burgin, J. (2011, Feb). DOJ: WDW Must Permit Segways in Theme Parks. DIS Unplugged. Retrieved from: http://www.disunplugged.com/2011/02/06/doj-wdw-must-permit-segways-in-theme-parks/

Caulifield, B. (2010, Sep). Steve Jobs Explains Why We're Not All Riding a Segway. Forbes. Retrieved from: http://www.forbes.com/sites/briancaulfield/2010/09/27/steve-jobs-explains-why-were-not-all-riding-a-segway/

Leagle. (2012). http://www.leagle.com/decision/In%20FDCO%2020120719990

Matcalfe, J. (2012). BRIAN C. HOWARD, M.D., and SUZANNE HOWARD, Plaintiffs,

v. SEGWAY, INC., Defendant. Retrieved from: http://www.theatlanticcities.com/commute/2012/11/segway-accidents-ongoing-crisis/3857/

NBC. (2011, Dec). Man Awarded $10M for Segway Accident. NBC Connecticut. Retrieved from: http://www.nbcconnecticut.com/news/local/Segway-Accident-Lawsuit-Jury-SCSU-135652673.html

Ofgang, K. (2013, July). Disabled Woman Cannot Use Segway at Disneyland -- Court. Metropolitan News Enterprise. Retrieved from: http://www.metnews.com/articles/2013/baugh071913.htm

Powers, S. (2007, November 10). Segways spark suit vs. Disney. Retrieved from http://www.articles.orlandosentinel.com/2007-11-10/news/disney10_1_guests-with-disabilities-disabled-people-motorized-scooters

Reuters. (2010, Sep). Millionaire Segway owner dies in cliff. Retrieved from: fallhttp://www.reuters.com/article/2010/09/27/us-britain-segway-idUSTRE68Q3LU20100927

Sanders, B. (2008). Suing Segway: Bedford company pestered by at least a dozen lawsuits. The Free Library. Retrieved from: http://www.thefreelibrary.com/Suing+Segway%3A+Bedford+company+pestered+by+at+least+a+dozen+lawsuits.-a0182664058

Scooter Catalog. (n.d.). Q4Chariot-4 Wheel Stand & Ride Electric Personal Transporter. Retrieved from: http://www.scootercatalog.com/q4-chariot-4-wheel-electric-scooter.html

Stobart, J. (2010, September 27). Seway company owner dies in fall. Retrieved from http://www.articles.latimes.com/keyword/segway

Weiss, T.C. (2013, April 4). Segway- a legal personal assistive device? Disabled World. Retrieved from http://www.disabled-world.com/assistivedevices/mobility/segway.php [END OF PREVIEW]

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