Study "Recreation / Leisure / Tourism" Essays 111-165

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Critique of a Tourist Business in Tanzania Including What Are Good and Bad Term Paper

… SWOT Analysis: Tourism Industry in Tanzania

The tourist industry in Tanzania is less well developed than in many African countries. This has been attributed as being due to the result of past government policies. The state in Tanzania has been… [read more]

Hotel Lodging Operations Term Paper

… Hotel Lodging Operations:

Analysis of the Host Country Resort Industry:

I will assume the general manager's position in Kenya's hotel tourism industry. Kenya is an East African country which is mainly a tourist destination for tourists all over the world.… [read more]

Pros and Cons of Playing Video Games Research Paper

… Recreation

Pros and Cons of Playing Video Games

Do playing violent video games lead children to act out these violent video games in society?

A study reported on in the March issue of Psychological Bulletin, a journal of the American… [read more]

Cape Verde Project Responsibility Matrix Initial Planning/Design Essay

… Cape Verde Project

Responsibility Matrix

Initial Planning/Design: John Smith/Frank Tower, in coordination with Ted Rivers.

Design Adjustments and Approval: Dakar Yoff with local authorities; Smith/Tower/Rivers

Feasibility and Profitability Assessment: Samantha Holiday and Daisy Debit

Final Design Adjustements: Smith/Tower/Rivers with Holiday/Debit

Final Design Approval: Yoff and authorities; Smith/Tower/Rivers

Construction: Smith/Tower

Oversight: Yoff/Debit

Staffing: Debit

Approval in all areas: Self

Communication Plan

All staff will report directly to the project leader (self) on a regular (daily) basis for progress updates. Communication between team members will shift in focus and regularity during different project phases, based on the shared responsibilities as demonstrated in the responsibility matrix and the work breakdown structure. Direct communications between team members will be facilitated by a centralization of planning procedures and leader-present meetings and/or conference calls during approval sessions and as other issues may arise. This will not replace or reduce the level of responsiveness and communication to the project leader, which will still take place independently on a daily basis.


Cape Verde: Environmental factors

There are several environmental factors that will effect all phases of the planned development on Cape Verde. The economy of the island nation has long been depressed due to a lack of natural resources, including periods of severe drought leading to continual water supply issues (CIA 2010). While the proposed development will most likely be welcomed as an economic boon to the nation, resource procurement during construction and operation could prove expensive and problematic. The importation of food to support the already-existent tourism industry might also create some resistance to further developments such as that in the current plan (CIA 2010). This can be mitigated by the promise of employment and making more complete use of natural food sources that can be combined with tourism endeavors -- specifically, endeavors to exploit the under-developed fishing and lobster populations that exist off the island could operate separately as commercial pursuits and "adventure" tourism projects, increasing local food production and profit (USDOS 2010).

A strong sense of cultural identity is evident in Cape Verdean populations both with in the nation and abroad, but the nature of this identity is likely to be of great service to the proposed project. The discovery of the island group some five hundred and fifty years ago is remembered as an achievement of diversity and exploration among the island's populous, and the same spirit could be sued to market the concept…… [read more]

Project Management There Are Several Tasks Thesis

… Project Management

There are several tasks that are involved in the planning and initiation stage of the project. The first is going to be to initiate contact with the local government to gauge their readiness for such a project. If they are amenable, tentative plans should be drawn up. This will involve beginning the site selection process, gathering possible designs and identifying target markets. With a sense of the market and the site, the financing team can go ahead and work with the local government and the company's bankers to acquire the funds and push the project forward. At that point, final design can be undertaken and construction commenced.

Yours Truly

John Smith

Sam Holiday

Dakar Yoff

Daisy Debit

Ted Rivers

Frank Tower

Project Mgr



Local Liaison




Initial discussions with local government

Target market identification

Site selection







Government liaison work


Responsible for Contribute to Approval

2. A work breakdown structure can be used to help summarize and visualize the complex set of information that goes into determining how a project is completed. There are multiple deliverables for this project. See Appendix A for the WBS.

3. Much information needs to be collected in order for this project to proceed. The first set of information will be market information regarding travel to Cape Verde. The marketing department is responsible for estimating not only the potential size of the Cape Verde travel market but also for determining the demographic characteristics of that target market. This will help us to shape the project, in terms of its features, size and marketing.

We will also need a substantial amount of information about Cape Verde before we begin. The country is a small island nation off the coast of Africa, with a population of just over 400,000 (CIA World Factbook, 2010). We need to know a lot of things about the country, from the number of English speakers to the ways in which we can deal with the chronic water shortages there. We need to know about their environmental regulations, and the amount of government support for this project we can expect. Our local liaison Dakar Yoff will procure this information and deliver it to the Project Manager, who will then disseminate it to the relevant functional managers.

We also need to know about the local construction workforce, if it meets our needs. Mr. Yoff will work with our Construction head Frank Tower. If there are any needs that cannot be met by the local workforce, Mr. Yoff will investigate the possibility of getting guest workers into the country.

Most of the information will be gained from primary sources, including both the market research and the local research. This information will be communicated prior to the launching of the project, in written form that can be used for future reference.

4. Cape Verde is a relatively undeveloped country, and not without good reason. It is a difficult place in which to set up… [read more]

Company How to Create Job Opportunities Income Investment in Marysville and Triangle Development Group Essay

… Tourism

Marketing a town to spur job creation and income investment is different in many ways from marketing to consumers or even B-2-B. Kotler et al. (1993) outlined the four basic target markets for places marketing. The most relevant of these for Marysville given the objectives above, is business and industry. This target market has substantial freedom of movement with regards to its capital, so the town is competing against virtually all other towns and regions in the world. The marketing, therefore, must be highly targeted and highly effective. Moreover, in order to stand out in a global marketplace, Marysville must differentiate itself in a number of ways, from the investment climate that it presents to the nature and quality of the destination itself (Buhalis, 2000).

Marysville was devastated by a brush fire in February 2009. This current circumstance places Marysville in a unique situation -- the town has long survived on tourism both as a honeymoon location and as a ski resort -- but at present this industry has been devastated. To find the best approach to marketing for investment, a corollary can be found in the areas around the Indian Ocean that were devastated by the 2004 tsunami. The area suffers in the short-term from a stigma attached to the disaster, owing to the assumption on the part of tourists that the area has not yet recovered. Investors are also wary, in part because the end customer is wary of the area. In Phuket, for example, hotels were quickly rebuilt, but the tourists stayed away for many months following the rebuilding of the area, in part because they expected the area to still be devastated (Ichinosawa, 2006).

Carlsen & Hughes (2008) studied this type of tourism marketing using data from the Maldives, which were also affected by the tsunami. They found that it was important for the Maldives to communicate the success of the recovery efforts, a plan for continued rebuilding of the tourism industry, and the commitment of government to long-term growth despite the obstacles. Those authors also found that there is no one-size-fits-all solution to this problem, only guidepoints that can be used to develop a strategy. Some of these guidepoints are used in the strategy to help attract investment and jobs to the Marysville Triangle.

It is important that the Marysville and Triangle Development Group apply not only the theories about disaster recovery marketing but also basic investment marketing. The disaster recovery element adds a unique twist to the situation, an obstacle that must be overcome. However, the MATDG must understand that they are still competing in broad marketplace, and cannot expect investors to give them preferential treatment out of pity for their situation. They must attract investment by beating out other areas that do not have the same obstacles.

Part 2. The market situation is poor for the Marysville Triangle. Although tourism has long been a major part of the economy, the town is not a major tourism destination. The current investment climate…… [read more]

Government Regulation of the Outdoor Term Paper

… Income levels are bad enough as it is, and people are going without recreation and entertainment. They shouldn't have to go without some harmless outdoor recreation because they can't afford to license their small paddleboat; it simply isn't right or fair.

Targeting paddleboats is unfair in many other ways, as well. For example, in most states, off-road vehicles aren't licensed. As long as they are used off-road, and not on maintained streets, they don't have to be licensed. Everyone knows that these off-road vehicles, including quads and dirt bikes, are extremely dangerous, and many people are killed or injured every year. A lawyer who represents dirt bike accident victims notes, "In 2001, 467 people were killed in ATV accidents. In 2002, 113,900 people went to the emergency room with ATV-related injuries, and tragically, the CPSC estimates that at least 30% of all the people involved in ATV accidents are children" (Wise Law Group). And yet, these vehicles, which cause far more deaths and injuries than paddleboats, are not licensed in most areas. This is not right, and if boats are regulated, then these other types of vehicles should be, too. However, I do not believe either of these recreational vehicles should be licensed. There is enough government intervention in the outdoor industry already, and it results in too much government, too much regulation, and too many fees and taxes to the American people. The government needs to become less involved in the outdoor industry, rather than more involved. This is the one remaining area where people can still manage to get away, unwind, and relax with nature, and adding licensing and regulations are only going to make it more stressful and restrictive. Outdoor recreation is something we shouldn't take for granted, but with more regulations, we might have to do without it all together, and that would be nothing short of a tragedy.


Editors. "Paddlers Eyeing Threat of Increased Boating Regulations Warily." 2009. 12 Oct. 2009.


Wise Law Group. "Disturbing Facts about ATVs." 2009. 12 Oct. 2009.

.… [read more]

Hotels and Hospitality Term Paper

… Hotel and Hospitality Industry: Catering to the Affluent Middle East Today and in the Future

Some of the fastest growing travel and tourism destinations that have emerged in recent years are the Middle East in general and Abu Dhabi, capital… [read more]

Environmental Effects Term Paper

… Tourism

The Environmental Impact of Tourism

Hear the word 'tourist' and what comes to mind -- a man or woman wearing shorts and a pair of Bermuda shorts. Hardly the image of the typical conservationist. And indeed, the environmental impact of conventional tourism can be profoundly deleterious to the environment. The excess of additional human beings in an area, often human beings with little concern for the local ecosystem can put enormous pressure on environmentally vulnerable areas in terms of the land's ability to sustain life. Tourism can increase soil erosion, air and water pollution, release additional discharges into the sea, increase the rate of natural habitat loss, put additional pressure on endangered species' ability to find food and shelter, and increase an area's vulnerability to forest fires. It often puts a strain on water resources, and it can force wildlife populations to compete for the use of scarce but critical resources. Oil spills, run offs, and a general loss of biological diversity from tourist fishing and hunting, and an increase of fossil fuels from planes all are result from tourism's taxation of the ecosystem ("Three Main Impact Areas," Environmental Impacts of Tourism, 2002).

However, tourism can…… [read more]

Sustainable Tourism Term Paper

… ¶ … sustainability has been a foundational theory of environmental conservatism since the early 1900s with Theodore Roosevelt and the founding our first national parks. However, only recently have the theory of environmental conservatism reached an epoch towards the concept of sustainability. Sustainability by itself is closely defined by the United Nations as "development that meets the needs of the present without compromising the ability of the future generations to meet their needs" (Geis, npg). Sustainable tourism then is an extension of the concept of sustainability to the industry of tourism. In its most basic definition, sustainable tourism is "an industry which attempts to make a low impact on the environment and local culture, while helping to generate income, employment, and the conservation of local ecosystems" (gdrc, npg). The tenets of sustainable tourism, or eco-tourism, is to take responsibility and ownership of the tourism industry to ensure that it is both ecologically and culturally sensitive.

Sustainable tourism however, is noted by many to be nothing more than a repackaging of old ideas. The concepts behind eco-tourism, that of economic, social and cultural sensitive, are in many ways mere faces of traditional "nature" tourism (Pleumarom, npg). Anne Pleumarom, an expert on the affects of tourism in Thailand, argues that eco-tourism claims "concerning its benefits are exaggerated, or owe moer to labeling and marketing than genuine sustainability" (Pleumarom, npg). Eco-tourism's aims is to present consumers with a tourism product to explore new and uncharted territory. This is in fact a practice that has been in place for the last hundred years. The majority of consumers for new eco-tourism packages are urbanites and new middle class "alternative lifestyles" thrill seekers. However, despite their claims to supposed sensitivity to the environment as well as the indigenous culture, many times these excursions and tourism activities are carried out without local consent or support (Pleumarom, npg). Pleumarom argues that eco-tourism does not meet its goals but rather serves as an "eco-facade." This practice is oftentimes damaging to the environment because it exproporiates virgin territories such as national parks and wilderness areas. Some eco-tourism ventures have gone so far as to create luxury hotels, shopping centers and golf courses within wilderness, which is definitely antithetical to the cause of sustainable tourism. In the final analysis, Pleumarom concludes that Eco-tourism is "highly insincere." She concludes that "with a lack of success stories, and sufficient evidence of serious adverse effects, the current huge investment in eco-tourism are misplaced and irresponsible" (Pleumarom, npg).

Despite this harsh criticism, sustainable tourism definitely takes on new dimensions that are nontraditional to the tourism industry and provides new hope towards developing methods that will be highly beneficial to local cultures and the…… [read more]

Timesharing in Resorts Term Paper

… Timesharing in Resorts

Holiday and a Vacation?

Present Issues

Summary of the Structure of the Industry

History of Hospitality 6 Hotels

Types of Hotels 7 Resorts

Types of Resorts 9 Timeshare 10 Beginning of Timeshare 12 Types of Timeshare 13… [read more]

Hotel Motel Management Operations Term Paper

… Hotel, Motel Management Operations

Hotel or motel management is a personnel intensive operation and provides a lot of assistance to individuals residing in areas where there are attractions for people to come, or pass through, but normally the areas do… [read more]

Challenges to the Sustainability of the Tourism Industry in Thailand Research Proposal

… Developing countries are extremely dependent upon the tourism industry for both the economic and social stability that the industry provides. From an economic standpoint tourism provides jobs and economic stability. From a social point-of-view, tourism is leisure that provides knowledge… [read more]

Camping, as a Recreational Activity Term Paper

… 286; Koch & Koch).

Fortunately, campers today have a wide range of equipment to choose from, which is designed to make camping a comfortable and enjoyable experience. Such equipment includes a range of leakproof tents; lightweight stoves that run on a variety of fuels; no-stick cookware; strong but light, and ergonomically designed backpacks; insulated sleeping bags; and specially prepared freeze dried and instant food for campers (Millers; Shivers & Shivers, p. 287-288).

Besides the right equipment, preparation for a camping trip also includes learning basic first-aid skills and the art of well-mapped hiking and camping expeditions. For, such planning is essential in the interests of both safety and comfort. In addition, meticulous planning ensures that sufficient time is made available for pleasures such as bird watching, nature studies, or simply watching scenery that is untouched by human civilization (Koch & Koch).

Of course, joining a camp that is run by professionals can shift much of the planning responsibility onto the shoulders of camp managers or counselors, while still deriving all the enjoyment and benefits of camping. In fact, according to Mason & Mitchell (p. 397), private camps, especially those that are run for eight weeks, have the opportunity to pursue carefully designed objectives within an overall program of recreational, educational, and personality molding activities and guidance. Such objectives can include fostering an appreciation for nature-oriented activities. Indeed, if the camp's organizers are thorough professionals, it is likely that campers will come to understand their ecological role in nature and thereby develop a sense of environmental responsibility (Shivers & Shivers, p. 2).

In fact, the significance of educating campers to appreciate and use natural resources wisely cannot be emphasized enough in the light of issues such as global warming and the importance of maintaining nature's delicate ecological balance. In any case, campers need to learn to respect the very environment that gives them so much pleasure, especially since the recreational activity of camping now attracts more than 120 million people each year (Shivers & Shivers, p. 2).

Thus, while camping is a highly enjoyable and rewarding activity, it is also one that involves developing a deep respect for the natural environment. Wilderness backpackers, in particular, must also learn to develop a healthy respect for the risks and dangers that are inevitably lurking in the wilderness. Indeed, this is the reason why first-aid and emergency survival kits are a mandatory item for all campers, even those who are attached to large camping groups (Shivers & Shivers, p. 275).

In conclusion, camping may appear to be all about fun, adventure and communing with nature. But a review of camping literature makes it evident that there is far more to camping than meets the eye. For, this form of recreation offers the opportunity to develop a range of skills that are essential to the development of a healthy personality, and indeed, human society. Therefore, it is not surprising that an increasing number of people are now turning to the magic of camping (Mason &… [read more]

Hotel and Motel Management and Operations Term Paper

… Hotel and Motel Management and Operations: Current Trends and Technology

Introduction to the Hospitality Industry

For hotel and motel management and operations to be comprehensively understood, they must be considered within the context of the hospitality industry as a whole.… [read more]

Mountain Home, Arkansas, Mountain Paradise Term Paper

… It has something for everyone, from mom and dad to the kids and the grandparents. Families can enjoy water sports, camping, hunting, fishing, and recreation galore. They can even learn a little more about the ecology of the area when the visit the Norfork National Fish Hatchery. "The hatchery is responsible for raising three kinds of trout: rainbow, brown, and cutthroat" ("Hatchery"). Kids will love learning more about how fish develop and mature, and mom and dad will get a better understanding of just how those trophy size trout end up in the lakes and streams of the area. You can enjoy the rivers first-hand, too, with many special river trips, from kayaking to leisurely cruises. "A special event in any visitor or resident's life is a day-long johnboat trip with shore lunches cooked on a sandbar" ("North Central").

4. Envision a Lake with Your Name on It

Close your eyes, and envision a beautiful lake, swimming with fish, but uncrowded and waiting just for you. You've just pictured Norfork Lake outside Mountain Home, "with wide open, breezy stretches for sailing and quiet, secluded coves for skiing and swimming, the clear and uncrowded waters of Norfork are ideal for water sports" ("Norfork"). On the nearby Buffalo River, "Canoeing is the top activity, but camping, hiking and warm-water fishing are also popular ("Mountain Home"). Picture camping somewhere on the shores of the 550-mile shoreline, taking a deep breath to discover the aromas of campfires, pines, and hickories. Picture a lazy day on the lake, or a tour of the Fish Hatchery that the kids will love. Peace and tranquility are the order of the day, and you might even see a deer or two as you lounge in your campsite ("Norfork").

6. Getting There is Easy

It's easy to get to Mountain Home from any area of the state, and it doesn't take more than a couple of hours to get there. So, when the daily grind is about to grind you down to nothing, it doesn't take much planning to hop in the car and head for Mountain Home. If you don't feel like roughing it in the campgrounds, then head for one of the many hotels and resorts in the area. You can sleep in a tent, or sleep in a quaint cottage on the shores of Bull Shoals Lake. Whatever you desire, you can find it in Mountain Home, you just have to come and find it for yourself.

The next time you're looking for the perfect Arkansas destination, look no further that Mountain Home. With it's variety, small town atmosphere, and big town attractions, Mountain Home is the perfect place to stay, play, and rejuvenate. Visit the Ozarks, take a leisurely boat rid, fish, swim, and enjoy the great outdoors as only Mountain Home has to offer. It's the perfect vacation destination for the perfectly natural outdoor experience.


"Mountain Home." 2004. 18 Nov. 2004.


"Norfork Lake." U.S. Army Corps of Engineers. 2004. 18… [read more]

Consumer Trends in the Hospitality Term Paper

… "Online travel is a huge industry driven by 41 million online travel buyers, and despite ongoing economic and safety concerns, we expect continued growth."

Article #3: Ground Transportation:

Statistics & Trends:

"KDS offers its customers a direct access to the Europcar central reservation system" Travel Daily News.

This news article states that KDS, a provider of online business travel management in Europe and Europcar are joining as partners in providing direct access to customers for online vehicle reservations. Jean-Francois Vergnangeal, Senior VP Marketing & Strategic Alliances at KDS stated in the article that:

"This partnership is perfectly in line with our policy to develop direct links, which is one of the major facets in the strategy of KDS, an independent actor. Indeed, we wish to multiply the number of accesses to the various distribution channels, thus providing our customers with the greatest freedom of choice when reserving their travel. By offering this new direct access to the Europcar central reservation system, we are responding to their request and to the market's expectations."

Advantages are stated to be:

A more economical solution via access to the best rates, linked to the lower distribution costs provided by the Internet.

A more flexible solution in terms of the services and functions available to the users.

Article #4:

Statistics & Trends: "Tourism Trends by Tourism Control Intelligence KDS & Deutsche Bahn further extend their partnership for best online services to German corporate travelers" Travel Daily News 77

This is a report on "global megatrends" that are "revolutionizing the tourism industry" according to the consultant and director for the Tourism Control Intelligence in France and the U.S.A., Michael Nowlis. In this report

Nowlis emphasizes the following as trends:

The Internet will become the dominant distribution channel for all travel and tourism products eliminating most intermediaries.

Consumers will systematically consult travel health sites before checking ticket or room availability.

Critical shortages of skilled staff will encourage hospitality corporations to develop or outsource proprietary training centers.

The introduction of new technologies in the upscale tourism industry will not replace the human element in service delivery - to the contrary, it will gain importance.

Hotel companies' PMS standardization will result in the transfer of database and data warehousing responsibilities to CRS for greater operational and marketing efficiency.

Travel guidebooks will become highly specialized and more frequently consulted - primarily on the web.


If the travel, tourism and hospitality industries expect to keep pace with consumer demand then the rapid implementations of online reservation and booking as well as other requirements of individuals and businesses will have to be addressed very quickly in order to compete in the industry. The reasons that have been given are that first, customers like to be able to compare prices online, secondly, in the wake of the many disease and the spreading of terrorism customer want to check out the current environment and events in the area or region they expect to visit before making reservations. This is all easily done from… [read more]

Backpacking Term Paper

… " Such preparation implies that every camper or backpacker must have his or her own emergency kit that contains aluminum-packaged sugar, hard candy, cookies, chocolate, salt, canned meat, dehydrated foods, water, rope, clasp knife, matches, shelter-half, tarpaulin or rubberized poncho,… [read more]

Shopping as Entertainment Term Paper

… When the Merry Hill shopping center markets itself under the slogan 'Just what you love about shopping' it is appealing to a market that already recognises shopping as a leisure and entertainment activity; its claim is that it is those positive aspects - 'what you love' - that have been made the most important elements of the Merry Hill experience, and that rather than being a chore, going to the shops will be the equivalent to a family outing, or a visit to an entertainment or leisure venue such as the cinema or a theme park. It is possible to take a very cynical view of such approaches, perceiving them as a means to disguise the reality of consumerist capitalism:

In such retail playgrounds... The magic of the commodity depends upon an innocence about the relations of production and the social construction of consumption. The sense of innocent fun mitigates the guilt of conspicuous consumption and a residual innocence may similarly attach to the commodities for sale. (Goss, 37)

This is, however, a rather one-dimensional view, as the same author notes when he comments that many users treat their local mall 'as the social space it pretends to be, 25% freely enjoying its facilities without making a purchase' (Goss, 42-3). The customers of shopping malls, department stores or shops on traditional high streets are subject to an enormous range of manipulative techniques in order to separate them from their money, but in the end they will use the experience of 'going to the shops' in the way that accords best with their own purposes. In that sense, 'entertainment' is as available in the small-town shop in which customers meet, talk and exchange news as well as purchasing commodities as it is in the mega-mall offering elements of carnival, festival and tourism as well as the opportunity to browse and buy.

Works Cited

Bluewater website:[visited 5 May 2004].

Falk, Pari and Campbell, Colin, eds. (1997) The Shopping Experience. London: Sage.

MetroCentre website:[visited 5 May 2004].

Goss, John (1993) The 'magic of the mall': an analysis of form, function and meaning in the contemporary retail built environment. Annals of the Association of American Geographers, 83 (1) March, pp. 18-47.

Jackson, Peter, Lowe, Michelle, Miller, Daniel, and Mort, Frank, eds. (2000) Commercial Cultures: Economies, Practices, Spaces. Oxford: Berg.

Lamancusa, Kathy (2002) Trend talk: shoppertainment. Realty Times, December.[visited 5 May 2004].

Lancaster, Bill (1995) The Department Store: A Social History. London: Leicester University Press.

Madrid Xanadu website:[visited 5 May 2004].

Miller, Daniel (1998) A Theory of Shopping. Cambridge: Polity Press.

Rappaport, Erika Diane (2000) Shopping for Pleasure: Women in the Making of London's West End. Princeton, NJ: Princeton University Press.

Sawgrass Mills website:[visited 5 May 2004].

Shields, Rob, ed. (1992) Lifestyle Shopping: the Subject of Consumption. London: Routledge.

Stewart-Allen, Allyson (2004)…… [read more]

Gambling in the Asian-American Community Term Paper

… In addition, gaming has become much more socially acceptable today in all cultures, and since the Asian culture has enjoyed a long history of gaming and games of chance, it is quite normal that Asians around the world continue to… [read more]

Role of Conferences Term Paper

… Jordan, although carrying social stigmas from political leanings in past days, is a site of natural beauty, promises of unique experience, and exposure to a kind people. In conjunction with my desire to prepare a high quality doctoral dissertation, I consider it an honor to propose well-thought-out solutions to the economic gap for Jordanians and add my voice to the culturally-sensitive people intent on making the world a better place for everyone inhabiting it.


Adams PD and Parmenter BR, 'An Applied General Equilibrium Analysis of the Economic Effects of Tourism in a Quite Small, Quite Open Economy', Applied Economics, 27, 1995, pages 985-994.

Armstrong, H and Taylor, J, 'Regional Economics and Policy' Harvester Wheatsheaf, New York, 1993.

Auditor-General, 'Sydney Olympics 2000: Performance Audit Report: Review of Estimates', the Audit Office of New South Wales, November 1994.

Australian Tourism Commission, 'Olympics to Spur Tourism Surge', Media Release, 3 August 1995.

BIE, 'Tourist Expenditure in Australia', Bureau of Industry Economics Research Report 16, 1984.

BIE, 'Recent Developments in the Theory of Economic Growth: Policy Implications' BIE Occasional Paper 1, 1992.

COOB'92, 'Official Report of the Games of the XXV Olympiad, Barcelona 1992 Volume II, The Means - Objectives, Resources and Venues', 1992.

Cox R, 'Economic Impact of the Sydney Olympic Games', NSW Treasury working paper, August 1995.

Crowe M, 'An Application of the Monash Multi-Regional Forecasting Model - The Economic Impacts of Improving the Productivity of NSW GTEs', NSW Treasury Working Paper No. 2, Sydney, 1995.

Faulkner W, 'Evaluating the Tourism Impact of Hallmark Events', Bureau of Tourism Research, Occasional Paper no. 16, 1993, Canberra.

Graham D, 'The Sydney Olympics: 24 Carat Gold or Fools Gold', paper presented to Conference on Regional Issues within Australasia, University of New South Wales, 7-8 December 1995.

Griffiths A, Easson M, Reid B. And Ferguson L., 'Olympics 2000...and the Winner Is?' Report by the House of Representatives Standing Committee on Industry, Science and Technology, AGPS, Canberra, June 1995.

KPMG Peat Marwick, 'Sydney Olympics 2000 Economic Impact Study', KPMG Sydney, 1993.

Madden JR, 'The Economic Consequences of the Sydney Olympic Games', Paper presented to the 'Living in the Olympic State' Conference, 1997.

Naqvi F. And Peter MW, 'Monash-MRF: A Multi-regional, Multi-sectoral Model of the Australian Economy', in Modelling and Control of National and Regional Economies, ed., LJ Vlacic, et. Al., Pergamon, Oxford, 1996, 199-210.

NIEIR, 'The Melbourne 1996 Olympics: An Economic Evaluation', A Report prepared by the National Institute of Economic and Industry Research for the Melbourne Olympic Committee, July 1990.

Nijkamp P, ed 'Handbook of Regional and Urban Economics', North Holland, Amsterdam, 1986.

NSW Government, 'NSW Government Guidelines for Economic Appraisal', NSW Treasury Technical Paper, Revised Edition, January 1990.

Ratajczak D, 'Forecast of Georgia and Atlanta 1996-97', Economic Forecasting Center, August 1996, Georgia State University.

Romer PM, 'Increasing Returns and Long-Run Growth', Journal of Political Economy, 94, 1986.

Romer PM, 'Endogenous Technological Change', Journal of Political Economy, 98, 1990, pages 71-102.

SIC, 'Hosting the Olympics: The Long-Term Impact' Summary Report of the Seoul International Conference,… [read more]

Tourism vs. The Environment Term Paper

… Locals would have reduced access to the resources located near them in the protected area. This is sometimes a hard selling point. On the other hand, locals might enjoy a new job market. Implementing an ecotourism plan should also include small local businesses.

Some areas are fighting to have environmental studies. The Sierra Club sued the state of Hawaii last year in order to force it to complete an environmental study. The Sierra Club wanted the study done before spending $114 million of taxpayer money.

Should businesses be environmentally friendly? Of course. However, they are in business to make money. Without tax incentives from the government or something similar, there is no inititive for businesses to maintain the integrity of the environment.

Campbell, L.M., (1999) Ecotourism in rural developing communities. Annals of Tourism Research. Page 1.

DEP Shuts Down Tourist Hotel Again," Posted October 2, 2002. Retrieved 30 October 2002.

DEP Shuts Down Tourist Motel, Posted 19 June 2002.

Trousdale, W. (1999) Goverance in context. Boracay Island, Philippines. Annals of Tourism Research.

Wyllie, Robert W. "Tourism and Society, A Guide to problems and Issues," PA: Venture Publishing, Inc., 2000.

Wyllie, page 103.

Wyllie, page 105.

Wyllie, page 107.

Trousdale, page 3.

Trousdale, page 4.

Lindberg, K., Enriquez, J. & Sproule, K. (1996). Ecotourism questioned: Case Studies from Belize. Annals of Tourism Research. Page 1.

The International Ecotourism Society. November 5, 2002.

Tokyo Bay,

Campbell, page 4.

Lindberg, page 11/

Sierra Club sues state of Hawaii before it funds tourism," Retrieved…… [read more]

International Association of Amusement Parks Term Paper

… The majority of workers are under the age of 35. The majority of the firms in the industry boost hiring in the summer months, and often opt to employ high school- and college-age employees. ("Amusement and Recreation Services," 2000)

It… [read more]

Marketing on Hospitability Industry in Thailand Literature Review

… ¶ … Marketing on Hospitability Industry in Thailand

Overview of Eco-Marketing on Hospitality Industry

In the contemporary competitive business environment where a substantial market share has become one of the important strategies to stay in business, increasing number of businesses… [read more]

Dreamworld Analysis in Australia Essay

… ¶ … Dreamworld

Investigation of Tourism Place

Description of XXX

Products and services iii. Sense of place

Access in xxx

Traveler behavior in xxx

Production of Promotional Material

Current Promotion Methods

Proposed Promotion Material

Reflection of Future Changes

Investigation of… [read more]

Port of San Diego Port Improvement Plan PIP Chapter

… ¶ … port of San Diego was opened on December 18, 1962. With the port being one of the United States' top 30 American containership ports, it has fast become an area of interest in regards to improvement and modification. Being the main port of entrance for companies like Isuzu, Acura, Nissa, Mitsubihi Fuso, and other international car brands, it also shares a two-decade long lease with the Dole Food Company, transporting most of America's banana crop. It is governed by a Board of Port Commissioners, seven in total and conducts its daily processes under the supervision of the Executive Director.

The port of San Diego has a mission of improving the community along with providing vitality and a balanced approach to the various roles the port plays to the public and commerce. "Diego Unified Port District will protect the Tidelands Trust resources by providing economic vitality and community benefit through a balanced approach to maritime industry, tourism, water and land recreation, environmental stewardship and public safety" (Port of San Diego, 2015). While the official website does not have figures in terms of number of employees or suppliers, it does have various projects lined up to improve the condition of the port and potential tourist and business activity. Continual improvement, especially in regards to tourist attraction, makes it the main strength of the port and its ongoing desire to improve and cultivate culture within the area.

A brief background on the port from its precise plan concept states the area near to the Port Tidelands, since the 1930's has been zoned for manufacturing meaning older industrial activities presently dominate. Therefore, some problems in relation to land use stem from a major shortage of overall space in where existing port-associated industries may expand and newer maritime industries may instead be accommodated. Things like parking areas and residents for more park use create complications and a greater need to clear and redevelop those areas that are incompatible with current need. Therefore, the port has now put its focus on newer developments.

During its monthly meeting on April 10, 2012, Commissioners voted 6-0, with Commissioner Lee Burdick absent, to approve a list of pier improvements. They were briefed on the proposed improvements, which include additional lighting, flag poles, benches with planter boxes, table seating at the edge of the pier and bronze markers charting the history of the pier, which was built in 1913 (Moreno, 2015).

The developments at the port coincide with development of hotels and possible tourist attraction or place of interest. "…with the Port to develop the majority of the site into a 400-room, dual-branded hotel in a single building on the northern portion of the site fronting Pacific Highway and an approximately 2-acre public park on the western portion fronting Harbor Drive" (Port of San Diego, 2015). This means the much needed increase in parking and development for recreational purposes has come to fruition in recent years.

The port's overall strategic goals consist of reinvigorating the occupied land and… [read more]

Event Management, Tour Down Under 2013 Research Paper

… The state will also issue the ID lanyard as well as the two-way radio to the key volunteers, contractors and event staff. The event will be dog free and smoke free. The organizer will ensure that the event goes smoothly.… [read more]

Assimilation, Integration and Multiculturalism Essay

… Bibliography

Australian Government (2014); Department of Social Services: 'Settlement and Multicultural Affairs'. Accessed Online on 3rd September 2014, <>

Blue Mountains (2011), Blue Mountains International School of Management; The Hospitality Industry in Australia. Accessed Online on 3rd September 2014,

Chesterman, J., & Douglas, H. (2004). 'Their ultimate absorption': Assimilation in 1930s Australia. Journal of Australian Studies, 28(81), 47-58.

Coquitlam (2011). City of Coquitlam; Multiculturalism Strategy and Action Plan Accessed online on 3rd September 2014,

DIAC (2010d).Key Facts in Immigration Factsheet 2. (Canberra: Department of Immigration and Citizenship).

George N. Root (2014). Business Integration Strategies; Demand Media. Accessed online on 3rd September 2014.

Herbert, X. (1938). Capricornia: a novel. Sydney, Angus.

Jared Lewis (2014). The Advantages of Multiculturalism in the Workplace; Demand Media. Accessed Online on 3rd September 2014.

McGregor, R. (1997). Imagined destinies: Aboriginal Australians and the doomed race theory, 1880-1939.Melbourne University Press.

Neil Kokemuller (2007). The Importance of Assimilation in Business. Demand Media. Accessed on 3rd September 2014

Professor CA Gibb (1973).The Situation of Aborigines on Pastoral Properties in the Northern Territory. The Committee Review; AGPS, Canberra, 2-3.

Price Waterhouse Coopers (PWC) (2009). Australian Hotels; An overview of Australian Hotels Industry April 2009.Accessed Online on 3rd September 2014.

Stephen Castles (2012). The internal dynamics of migration processes and their consequences for Australian government migration policies: Working Paper for the Department of Immigration and Citizenship University of Sydney.… [read more]

W Vs. Four Seasons Essay

… ) but also offers the St. Regis, which is more of a direct competitor to Four Seasons. SPG seeks to offer a streamlined, simple loyal program, offering no blackouts, immediate access and rewards ranging from flights on 30 airlines to rooms. The size of the company and the presence of another major luxury brand within the company enhance the value of this offering. Four Seasons does not have a loyalty program, which is fairly normal for the luxury hotel business (Levere, 2007). Four Seasons had toyed with the idea of a broad loyalty program but has yet to implement it and there is apparently a small, hidden loyalty program accessible by invitation only. This is in keeping with the philosophy that all guests receive great service, that there should not be differentiation in the level of service that people receive.

In terms of amenities, there are also some differences between the brands. W characterizes its amenities as "whatever you want, whenever you want it." This include 24-hour concierge services, gyms with high-end equipment, in-room dining around the clock, and spa services. The gym and spa are branded. All W. hotels also have high end restaurant facilities. There are proprietary bath products and beds as well, to ensure consistency in the in-room experience at W. hotels around the world. The company also offers a number of packages to help encourage customers to take advantage of these other services, adding significant revenue-per-room if the packages are enticing enough to stimulate purchase.

The Four Seasons is less standardized, offering a higher degree of location customization for a more unique experience than might be offered at the W. brand. With more business travelers, the Four Seasons places more emphasis on its meeting facilities. However, it enhances its luxury credentials with unique spa and recreation offerings geared to its target audience. Unique services include transportation to your first meeting, twice daily touch-ups to the room, and a health club that combines fitness, spa and healthy eating. Different properties have different focal points, however. For example, Bora has a luxury vacation focus while Toronto has more of a business focus, and this split is found throughout the chain.

Overall, W and Four Seasons are both luxury hotel chains, but they serve very different markets. W is more contemporary in its approach, something that is reflected both in design and in its services. Four Seasons is more classical in terms of its approach to luxury, and many of its hotels also have a business focus. However, they do share certain similarities common at luxury hotels, including an emphasis on service, access to high-end restaurants and attention to detail at all levels of the customer experience.


Levere, J. (2007). Luxury hotel reward programs. Travel & Leisure. Retrieved April 21,…… [read more]

Market Segmentation the Breakers Essay

… Market Segmentation

The Breakers is a destination resort, which has specific implications for its customer segmentation. About 45% of its business is in leisure travel, with 55% in group traffic. One segment cited in the interview was the customer who is looking for the iconic destination resort, especially older ones that convey a certain luxury and class because they are so well-established. Another customer segment is the jet-setter. In the interview, it was noted that some customers might view their options globally, such that they could fly to Palm Springs or Hawaii or Dubai or wherever is warm and has a nice property. Both of these customer bases are at the high end of the market.

In terms of business segments, which the management describes as groups, there are several different segments. There is a lot of meeting business since they have facilities that can accommodate up to 1000 people. This, combined with the setting, property and seasonality, draws in a lot of meetings -- there are few places in the continental U.S. better-suited for meetings especially during the winter season. There are around 600 groups per year. There are two main segments in the business market. The first is the corporate market, where the emphasis is on meetings, and the second is on associations. In both cases, it is the same combination of facilities and location that serves as the main draw for the property.


There are several types of competitors. The Breakers competes locally, nationally and globally in the luxury destination resort market. For example, there are other properties in South Florida, some of the high end hotels in Miami Beach for example. Ritz Carlton and other beachfront properties in Florida, and also cited are boutique properties in Miami. So But for the most part The Breakers is fairly strongly tied to its location in Palm Beach.

Globally, Dubai, Hawaii and the Caribbean are all cited as being competitors. A visitor to the Breakers might be equally likely to opt for one of these other destinations, especially ones that share the same high season in winter as South Florida does. There are also national competitors, other properties of the same size, scope and cachet. Some compete during winter, such as properties in Arizona or Nevada, while others compete at other times of the year. The Greenbrier (WV), the Homestead (VA) and the Broadmoor (CO) are all cited. If you are looking overseas -- Dubai was mentioned so maybe something like the Burj al-Arab is a good competitor as one of the places there that attracts the global high-end leisure and corporate client.


One ad for the Breakers that I have found is a promotion for "Engage '12," which is billed as a "luxury wedding business summit," so an industry show for people in the luxury wedding business. This is a YouTube video:

It is just one of two videos that…… [read more]

Space Travel Proposal Developing Research Proposal

… The next portion of the essay will examine the current status of space travel and view the pros and cons of these companies and technologies to better understand the environment in which the problem exists. Space tourism companies such as Virgin, SpaceX, Robinson Industries, JPL 2 and others will be compared and contrasted for their current and foreseeable contributions to this idea of business of space vehicle production.

The next portion of the essay will attempt to grasp the leadership issues dealing with the research and development. The travel to space cannot simply be restricted to anyone, but cooperation at some level and appropriate regulation must be synthesized when possible. The roles of international governments and their space agencies, such as NASA, will also be discussed as contributors to the solution to the problem. These organizations will also be compared and contrasted to gain a fuller understanding of the subject.

Before concluding, this essay will fuse the business implications to space travel vehicular production and the actual market realities associated with the idea. The idea of actually manufacturing the vehicles in space and other logistical implications will be discussed and highlighted to bring in this important aspect to the subject itself. The essay will ultimately conclude with a summary of the previously discussed points and propose a course of action that may best suit the practicality, effectiveness and efficiency to space travel and space tourism.… [read more]

Brazil Hospitality and the 2014 Thesis

… Accor intends to build 85 new hotels in Brazil in the period up to 2015 (Embassy of Denmark, 2010). This will increase the number of hotel rooms it has by 5000. This will be achieved through expansion of their 20… [read more]

Royal Kraal Elephant Farm in Ayutthaya Chapter

… ¶ … Royal Kraal Elephant Farm in Ayutthaya, Thailand as a Cultural Heritage Tourism Site

The Royal Kraal Elephant Farm in Ayutthaya, Thailand is located within the Extended Bangkok Metropolitan Area that has received a great deal of assistance from… [read more]

Kaho Olawe Hawaii Destination Development Essay

… Hawaii

Support and maintain Hawaiian Culture

When considering the opening of the island of Kaho'olawe to more tourism, the Hawai'i Tourism Authority should first focus on the development of an educational center. This educational center will concentrate on the illustration of the culture, customs, beliefs, and norms of the natives of Hawai'i. Only from a firm foundation in cultural awareness and respect can a sustainable future for tourism development take place on the island of Kaho'olawe. The success of the educational center will lead to programs in sustainable tourism and sustainable development on Kaho'olawe.

Supporting and maintaining Hawaiian culture in tandem with developing the island reflects the traditional concept of the relationship between the human being and the environment. Hawaiian culture does not view people as a problem but instead "acknowledges that people are part of the living universe, with clear responsibilities to nurture the land in a reciprocal and sustainable manner," ("Hawaiian Culture and Conservation," 2012). There are three prime objectives in the development of Kaho'olawe for tourism. Those objectives include the building of infrastructure in accordance with traditional Hawaiian values and land-use concepts, the creation of the educational and cultural center, and the maintenance of a regular and reliable transportation service linking Kaho'olawe with Maui.

Our target markets are families, active people, backpackers, scholars, professors, students, environmental cautious people, and other individuals interested in a different authentic vacation in Hawai'i.

Objective 1: Building the Infrastructure

It is essential to create a viable infrastructure that can support our educational tourism project. However, infrastructure development must proceed sensitively and in accordance with traditional laws and customs regarding land use. Consultation with Hawaiian people about sacred territories will be considered when developing and maintaining the infrastructure.

Strategy 1: Create power source

As of yet undeveloped, Kaho'olawe currently has no power sources. Power generation can come from a combination of sustainable methods including geothermal power for mass production, and solar and wind power for smaller scale use at the tourism facilities.

Strategy 2: Create a fresh water source

Without water, there is no life. Kaho'olawe sustained the life of the first settlers to the island in spite of the fact that fresh water is scarce due to the rough volcanic terrain. However, a tourism program will require a sustainable fresh water sourcing system. The planning process should focus on creating a freshwater source, which could entail a multitude of methods including rainwater collection and treatment; as well as a desalination system. A reliable source of local drinking water will minimize or eliminate dependence on bottled water.

Strategy 3: Create sewer system

In addition to fresh water concerns, the island will also require a comprehensive wastewater treatment system. Wastewater treatment systems and their maintenance are critical to promoting health security and safety, and thus essential for the development and growth of the area. In keeping with the principles of sustainable development, a gray water program will be instated on Kaho'olawe for the purposes of landscape management and other purposes.

Strategy 4: Create roads… [read more]

Influx of Money Impact Hospitality Thesis

… These South American countries expect an influx of visitors from all corners of the world, which is likely to revitalize and rejuvenate the diminishing fortunes of their hospitality sectors and economic development in general (Jones 2012). In particular, Brazil expects… [read more]

Workplace Learning and Manager's Performance Term Paper

… A manager must be careful and wise enough to keep the services perfect while generating profit. Expenses need to be handled in the way that profit margin is maintained. Liberality and good will in hospitality industry does not mean to… [read more]

Destination Development and Marketing: Kaho'olawe Term Paper

… The government should incorporate strict laws guiding the interaction of the tourist with the culture of the inhabitants of the island. This is through forbidding interference of the state and culture of the island by the tourists in case of… [read more]

Resort Our Group Chose Assessment

… So on one end of the spectrum there is a rise in price to meet the requirements of the moneyed customer. On the other end, prices may be expected to drop in the need to find a niche.

To what extent does the government intervene in the development and running of the resort? Does the central/local government provide amenities such as swimming pools and sports facilities, walk-ways, public beaches? Is the tourist office state funded? Resort advertising? Explain the level of government intervention in the resort, this will vary according to the country in which the resort it is located and the political system..

Each and every one of the amenities of the resort is exclusively privately funded as are the amenities of each of its competitors.

Nonetheless, the government is actively involved to a certain extent in funding tourism in the Caribbean since tourism has an advantageous impact on the economy, ecosystem, and culture. The resort advertising is largely private although some of its government sponsored.

The tourist office site is state funded.

The government, too, following a period of decline and competition with Cuba implemented a program where it stepped in evaluating the quality of its resorts. This became known as the Quality Tourism for the Caribbean (QTC) initiative, with the Green Globe and Blue Flag programs. These programs implemented a quality assurance system for hotels in the areas of health, hygiene and conservation in that they trained Caribbean-based resorts in these areas. They also evaluated and offered information to these hotels on health and hygiene practices.

Another program was the European Union (EU) Blue Flag beach certification scheme which graded beaches according to the quality of their services and beach maintenance.

The government too tries to set competitive standards for resorts with Blue and Green flag demarcations so that hotels model and try to outflank one another in pursuit of the accreditation.

All of this has been carefully promoted as a brand under the government-sponsored and run Caribbean Tourism Organization (CTO) which is aided by the Caribbean Hotel Association. This so-called "Brand Caribbean: model intends to focus tourist attraction on the high quality attractions and services (CHALLENGES TO CARIBBEAN TOURISM).

The CTO also involves itself in other activities to boost tourism in the area. One such activity has been its recent meeting with top ministerial officials and technical personnel in its member countries to seek their assistance in arranging better intra-regional air links to help boost tourism in the region. In fact, the CTO recently formed a division -- the CTO Aviation Task Force -- implemented just for this. Hotels and beaches have been improved and their quality is monitored; the CTO now turned to making air flight more efficient and to improving passenger comfort on these flights. Other issues that they wished addressed included "minimum revenue guarantees, communication among regional carriers, "open skies" agreements, government taxes and fees, fuel costs, visa restrictions, passenger security-screening arrangements, airlift capacity and the dependency of local hotels on the intra-regional… [read more]

Small Place, Jamaica Kincaid Fulfills Term Paper

… Even from the British perspective, ironically, Kincaid has overcome oppression via the written word. She raises awareness about issues that few tourists would otherwise consider. For example, Kincaid takes it upon herself to tell readers -- who are prospective tourists -- that their money takes away from the local economy. Tourism dollars are not spent on rebuilding roads and schools. Instead, they are used to make tourists more comfortable while the native Antiguans are poor and angry. Kincaid understands the continuity between the colonial and post-colonial governments.

Kincaid's solace in literature becomes her political platform. Her memoir is Kincaid's contribution to Antigua, and not just to the canon of literature or post-colonial discourse. These contributions are important, but Kincaid's message is clearly about her niche in her native island. Although her memoir has certainly not changed the way tourism operates in Antigua, Kincaid does ask her readers to think more critically about the tourism industry in all countries around the world. In this way, Kincaid has made a tremendous impact. She has helped to overcome oppression by showing how to rise above perceived inferiority. In countries that have gone through a colonial heritage and racial stratification, it is important to recall Kincaid's work and apply…… [read more]

Kona, Hilo Marketing Plan Marketing Plan

… Canadian travelers are heavily influenced by the exchange rate since when there is a favorable rate then this effectively reduces the total price of their vacation to Hawaii (Schaefers, 2011). Recently, the August data suggests that Canadians increased in total visitors as well as in total spending which rose to over one hundred thirty four million in March of 2012 (Hawaiin Toursim Authority, 2012).

Canadian Demographical Information

The three highest provinces in terms of the total population are Ontario, Quebec, and British Columbia, in that order. Toronto is Canada's largest city with a population of roughly five and a half million people living in the metropolitan area. Roughly five percent of the population in Canada earns ninety thousand or more per year and about half of these high-income Canadians live in Ontario (Murphy, 2007). Canadian have a progressive tax rate that is much different to that found in the United States and earn substantially less than the same income demographic in the United States. The labor force in Canada consists of over seventeen million people.

Table 2- Canadian Workforce (Statistics Canada, 2006)

Canada has a high growth economy with low inflation and a gross domestic product (GDP) rate that has grown as high as five percent throughout its development. Canadians have had a grown disposable income rate that has been rising since the mid-nineties which is a strong indicator of economic health. Canadians spend roughly fifty five percent of their total incomes on consumption and this level varies by a couple percentage points in each direction.

Table 3 - Consumption Trend (Office of Consumer Affairs, 2010)

Table 4 - Disposable Income (Office of Consumer Affairs, 2010)

The Canadian people are among the best educated population in the world. In 2010, when the Organization for Economic Co-Operation and Development's (OECD) released its 2009 PISA results, Canada was ranked sixth overall and the highest English-speaking and French-speaking nation in the world (Education Canada, 2012). By contrast, the United States ranked seventeenth, slightly above the OECD average. Most of the Canadian education system is publically funded through taxes and the Canadian system is among the best school systems in the world.


The ideal target market for the Big Island would be high-income earners in Ontario between the ages of thirty-five and fifty-four. This demographic has a high level of disposable income, is well educated, and geographically condensed. Many Canadians use the internet as the primary tool for researching a vacation as well as booking. However, other promotional routes could also reach this demographic and there is a likely appeal to "snowbirds" during the Canadian peak season of December through March when it is the coldest in Canada.

Works Cited

Education Canada. (2012). The International Quest for Educational Excellence: Understanding Canada's High Performance. Retrieved from Education Canada:

Hawaii The Big Island. (2012). Historic Kailua Village. Retrieved from Hawaii The Big Island:

Hawaii Tourism Authority. (2012). Historical Visitor Statistics. Retrieved from Hawaii Tourism Authority: (2).xls

Hawaii Tourism Authority. (2012). Welcome to… [read more]

Social and Cultural Perspective in Hospitality Management Article

… Social & Cultural Perspective in Hospitality Management

Hospitality management has two different explanations in relation to the scope of the subject. It is either a field of study or work. As a field of work, it involves the management of hotels, travel agencies, restaurants and other related industries within the hospitality sector. At the level of study, hospitality management involves the study of hospitality sectors in terms of structures, management, and organization. The industry is complex in nature hence it is crucial to have a deeper meaning of the hospitality. This would enhance provision of services to the entire society and the hospitality industry. Hospitality requires much flexibility from the formal management perspective in order to act appropriately in anticipation and meeting the recurring or new needs within the society (Hemmington, 2007). Deeper understanding of hospitality has positive implications on three different levels. The first level is the personal level where deeper understanding of hospitality affects or influence the individual directly. The second level is the positive influence at formal management or managerial positions. The third influence of deeper understanding of hospitality is on the entire society or wider community.

Personal perspective: how a deeper understanding of hospitality could make you a better person.

Deeper understanding of hospitality enables the individual to know his or her role within the industry. In order to have effective hospitality industry, every individual must know his or her expectations. This enhances the level of productivity within the industry as individuals execute their roles with much ease. Knowing of roles at the personal perspective level makes an individual a better and productive person. To know your roles, it is crucial to have a deeper meaning of the structures, processes, and criteria within the hospitality industry. Efficient and effective role executions improve the level of services accorded to consumers or clients who in this context are the individuals (Magnini, 2009).

Deeper understanding of hospitality enables people to obtain effective and high quality services. This is because they know where to obtain the services at cheaper costs. This would save the consumers significant income while effectively satisfying his or her need. Lack of deeper understanding of hospitality creates a situation of minimal satisfaction. This is a situation where consumers are not aware of products in the market hence do not satisfy their wants fully. Individuals also have the opportunity to compare on the available services within the industry. This would enable the consumer to choose the best option hence satisfaction at psychological, sociological, and economical levels (Brey, 2011).

Deeper understanding of hospitality enables the individual to act accordingly to the issues or challenges within the industry. Measures to curb unexpected challenges are down to the effective and efficient understanding of hospitality. At personal perspective, anticipation of challenges provides an upper hand to the obstacles. This gives the individual better chance of surviving within industry. Awareness of how to anticipate is through seminars and courses by the hospitality industry in order to have a full understanding of the… [read more]

Global Business Cultural Analysis: Singapore Research Paper

… At that time, many among the governing elite were wary that, while 'Westernization' had served Singapore well in its quest of industrialization and economic development, the city-state was also in danger of losing its 'Asian' roots and identity." (p.948 in… [read more]

Tour America Direct Evaluate Website Assessment

… The heading of the website advertises the company has been in business for seventeen years, which does convey a certain amount of legitimacy in terms of its positioning, regardless of the questionable visual design. Unfortunately, the stock photo of a woman available for 'live chat' undercuts this claim of being well-established and professional. Rather than using interesting graphics regarding travel, the website instead is peppered with images of the managing director, which is likely to be of little interest for someone seeking to plan a vacation. There is also a great deal of advertising on the website for travel. While this is understandable in terms of the company's need to garner revenue on one hand, the invasive nature of the large and animated ads suggests that the company does not necessarily have the traveler's best interests at heart, and is primarily a money-making operation.

In terms of relevant legal information, the website provides a link for travelers to an ESTA form that it says is required for users to complete before traveling to the United States. The link to the 'terms and conditions' is in a pdf file with extensive fine print which also does not contribute to the website's credibility. Also, for all of its aggressive promotion, the website does not deploy market segmentation in an effective fashion -- it generically targets users looking for cheap flights, but gives no specific information for families or travelers looking for specific 'types' of U.S. experiences. This fails to deploy one of the web's most useful advantages to companies -- the ability to give specific information to specific kinds of people (Piccoli 2001). Competing on price alone is seldom an effective strategy; given that consumers can so easily keep an eye out for deals on a variety of Internet travel portals.


Braun, P., & Hollick, M. (2006). Tourism skills delivery: Sharing tourism knowledge online.

Education & Training, 48(8), 693-703. Retrieved: doi:10.1108/00400910610710100

Piccoli, G. (2001). Web-site marketing for the tourism industry: Another view. Cornell Hospitality Quarterly, 42(6), 63-65. Retrieved:

Tour America Direct (2012). Official Website. Retrieved:… [read more]

Changing Trends in the Hotel Industry in Ireland and Internationally Assessment

… ¶ … Hotel Industry in Ireland

Introduction- As the 21st century unfolds, we are told that the world is embracing globalism -- a key change in the economic, political and cultural movements that, broadly speaking, move the various countries of… [read more]

Hospitality Industry's Technological Tools Research Paper

… Hospitality CRM Systems

Customer Relationship Management Systems in the Hospitality Industry

In the hospitality industry, one of the most critical success factors for greater profitability is to increase customer loyalty and increased share of spending on entertainment, lodging and travel. Customer relationships are crucial for this to occur. The rapid advances in Customer Relationship Management (CRM) software and systems have made it possible to electronically capture, analyze, extrapolate and create highly effective services strategies aimed at gaining greater customer loyalty and sales in the hospitality industry (Singh, Kasavana, 2005). The greater the level of customization a customer expects, the more critical the CRM system is for tracking, reporting and providing insights into how best to tailor hospitality products and services to their needs (Phillips, Louvieris, 2005). The intent of this analysis is to define how CRM is used in the hospitality industry, defining it pervasive effect on all facets of marketing, sales, service, pricing and planning. The ethical implications of CRM in the hospitality industry are also discussed.

Defining Customer Relationship Management in the Hospitality Industry

The hospitality industry's competitive dynamics have accelerated so much that today a business traveler in a typical metropolitan city has hundreds of options for hotel rooms, with many being discounted through websites including booking, com, or All of these options have put the pressure on hospitality providers to deliver a much more differentiated, high quality experience. The only way to understand what customers like most and least in the way of accommodations, what their individual preferences and needs are, and through which communications channels they most want to learn about hotels are is through the use of an enterprise CRM system (Murphy, Olaru, Schegg, Frey, 2003). CRM systems are predicated on a database architecture that allows for each individualized record for a given customer to be updated by each activity they engage in with a given business (Ivanovic, Mikinac, Perman, 2011).

CRM systems have progressed beyond being status histories of customer interactions. Today they are used in real-time to initiate and support conversations with customers, making sure hospitality service providers have a very clear sense of what their best, mid-level and worst customers are looking for in terms of services and location amenities (Singh, Kasavana, 2005). CRM systems are proving to be pivotal in the development of new resorts as they are often relied on for understanding the preferences and wants of prospective guests (Ivanovic, Mikinac, Perman, 2011). The ability to generate analytics out of a CRM system is one of the most rapidly evolving aspects of this technology (Phillips, Louvieris, 2005). A secondary trend is the integration to social networks, which is often called Social CRM (Lim, Saldana, Saldana, Zegarra, 2011). Social CRM is nascent yet showing significant potential for better understanding the needs and wants of younger, affluent and highly connected business and leisure travelers. The continual pursuit of insights into what guests are looking for is just one aspect of how CRM systems are being used today. Another is… [read more]

Career Opportunities Within the Hospitality Industry Research Proposal

… Career Opportunities Within the Hospitality Industry:

The hospitality industry is one of the fastest developing and growing sectors of the current economic status. As an industry that is growing very fast in the recent years, it accounts for a multi-billion dollar sector. The main reason attributed to the huge growth of the hospitality industry is because it's exciting, never boring, and provides unlimited opportunities. Moreover, the industry is quite diverse and offers enough opportunities for people to work in several areas of their interests within the industry.

Current State of the Hospitality Industry:

The current hospitality industry is exceptionally healthy and feasible because of the various opportunities it provides to many people in each of its established segments. These opportunities are available in lodging management, restaurant management, recreational management, institutional management, travel and tourism, and convention planning. While each of these segments in the industry is separate and distinct in its roles, they are interrelated to offer generous and kind services to clients or guests (Gailliard, n.d.). Hospitality management in the industry basically involves planning, managing, directing, and organizing human and material resources within each of the segments in the industry.

Career Opportunities in the Industry:

Even though the hospitality industry consists of numerous opportunities, people are required to be properly trained and prepared for specific job tasks and responsibilities. The increase of job opportunities has contributed to increased competition as individuals need to be well-equipped for the jobs and advancements in the industry. These individuals must learn as much as possible and be adequately prepared while still in school and outside the classroom. Some of the major job opportunities in this industry include the following

Hotel General Manager:

As one of the main opportunities in the hospitality industry, the hotel general manager has the responsibility of directing all operational and financial outcomes of the property. The other functions of this manager are developing standards for administration of personnel and performance, publicity, food selection, advertising, determining room rates and service to patrons. For an individual to become a hotel general manager, he/she needs a total of over two years of directly-related training to the career and/or experience in the field.

Some of needed characteristics and traits for the hotel general manager can be broadly classified into leadership, planning and communication skills. Through effective leadership characteristics and skills, the hotel general manager will exude confidence in his/her directions and actions. The hotel manager also needs to be an effective communicator and good planners.

Hotel Clerk:

This is one of the major careers that fall within the front-of-house category of services within the hospitality industry. Similar to other front-of-house careers, the hotel clerk is also referred to as a front-line staff because of the location of his/her job duties. The hotel clerk has various…… [read more]

Decision in Paradise: For Kava Term Paper

… The country needs a complete overhaul of the tourism sector. The sector is highly neglected because country is focusing on other more pressing issues and has pushed tourism far behind on its list of priorities. We need to address numerous problems before we can execute our proposed solution. The health concerns are many and must be properly handled. For this we will need support of various agencies. We are also concerned about corruption within political circles that might affect the implementation process since bribery and nepotism are common in small islands like Kava.

Apart from these factors affecting the proposed solution, we find that the same factors can hinder the entire implementation process. From our end, we will be able to get approval to go ahead with the plan but we can foresee some problems during the implementation stage.

The one thing that is good about our decision is the fact that once we have worked on the tourism industry, it will continue to benefit the country long after we are gone. In other words we are trying to build a solid foundation for country's future success with or without us. I hope that people of Kava can see the sincerity behind our actions and truly appreciate it.

Ethical concerns are also an issue since we will need to take into account how our decisions would affect the people of Kava. Kava is a small island which falls into the developing category. We understand that there is a love-hate relationship between the developed and the developing world where the former has often patronized the latter and the latter has harbored serious suspicions about the motives of the former. For this reason, we must not ignore the ethical concerns such as who to employ when job opportunities are created and how to engage the underage population without breaking any international labor laws. We need to engage underage people mostly those above 13 because the country needs a more energetic workforce. And since Kava is a poor country, its people generally start working early. We would want to work along with them in an ethical manner. We have come to understand that people in developing countries have very sensitive relationship with the developed world. They see every new action with suspicion and wonder about the possible motives.

For this reason, we would want to take into consideration the opinion of the public before embarking on anything too ambitious. We would also inform the public about our decisions and their possible impact on employment and economy. This would help them understand why we want to invest in tourism and how it will be beneficial to them.

We want the stakeholders to see that once we have worked hard on the tourism industry, it will continue to benefit the country for decades to come since the infrastructure for tourism would be fully developed and operations, new employment opportunities will keep coming up and tourism will significantly improve the economy.

Hence while the love-hate relationship… [read more]

Earth Hour Essay

… The construction has been completed with naturally insulating construction, materials and the building makes use of natural lighting where possible.

Environmentally friendly landscaping

-- the hotel uses a landscape utilization plan that makes us of native plants that are tolerant of the prevailing climate and thrive without irrigation. If we removed trees or large quantities of shrubs to accommodate the new buildings, we have replanted the same species in similar quantities in the project. These organic methods that were maintained during all of the landscaping and land utilization planning.

Local Resources

We reach out to the immediate community for when those resources. When those needed resources are not in sufficient quantity or non-existent, work with local suppliers and develop the product on the local level. We feel that this creates a diverse and sustainable local economy to make it stronger and give it more vitality.

Sustainable Energy

The hotel works to conserve energy and to use renewable energy. We do this daily by utilizes highly efficient equipment as much as possible. We engage in the production of energy by the use of alternative sources, solar or wind power. While we can not completely disengage from the use of nonrenewable energy, but we are trying to do more to realize this goal every day.

Low impact product utilization

We have also use as much as possible low impact and biodegradable products wherever it is possible in both laundry cleaning and maintenance operations. By encouraging patron reduction in linen use and careful planning of maintenance operations, we save both money and materials.

We need you

Your patronage is a part of this picture. We appreciate you choosing our hotel for your trip or vacation. We want you to be proud of the place that you are staying at and to be able to pass this information on to your friends and family to become part of our sustainable community.… [read more]

Tourism Internet Distribution System Essay

… If some agreements on hotel industry standards would be settled, business to business (B2B) system and business to customer (B2C) system in hotel industry would provide both enterprises and consumers more benefits (Xiang, Zhou & Chowdhury, n.d.).

Security is one of the most important and complicated challenges related to this industry. There are many studies that have been done in regards to providing security solutions of integration of heterogeneous computers and resources spread across multiple domains with the intent to provide users services. One of these issues is to keep the contents confidentiality and integrity. The goal is to ensure that no one tampers with or steals the data that is transferred through public networks. Another issue is to control access to web services. Before use web services, end users must pass the authorization procedure. Finally, but not least importantly, protecting the server from malicious attacks is practical and imperative problem because there always no enough security when services opened to the Internet (Xiang, Zhou & Chowdhury, n.d.).

Beside the technical issues that are present, there are also social issues in regards to security and privacy. Consumers sometimes have issues with hotels or hotel groups keeping their personal profile on hand. They feel that if their personal information is open for other organizations like travel agents, to access through web services, it is possible for them to abuse the information or be spied on by criminals. This a very serious problem that still needs legislation developed around it in order to have a solution (Xiang, Zhou & Chowdhury, n.d.).


Internet Distribution Systems (IDS). (2007). Retrieved from

Xiang, Y., Zhou, W. & Chowdhury, M. (n.d.). GHIRS: Integration of Hotel Management

Systems by Web Services. Retreived from f

Yang, J., Flynn, J. & Anderson, K. (n.d.). E-Business Application in the Hospitality Industry:

A Case Study. Communications of the International Information Management

Association, 3(1), p. 1-14.… [read more]

Operation of Casino Resort Hotels Differs Essay

… ¶ … operation of casino resort hotels differs from the operation of traditional full service business class hotels.

Hotel is derived from the French word hotel which means to host. Basically, a hotel provides paid accommodation for which one pays for on a short-term basis. A casino resort hotel is a specialized hotel which provides lodging services also has a large room or rooms used for table wagering games and gambling activities such as game betting and slot machines. The hotels also offer entertainment and include conference and convention facilities. Recreational facilities such as swimming pools, golf courses and tennis courts are also provided. Casino resort hotels are basically designed to be luxury hotels for the high end vacationers, and they are designed to encourage their revelers to combine business with the art of pleasure. Some of these casino resorts are seasonal since visitors majorly flock them during certain times of the year, for example, during the months of summer.

Traditional full service hotels are business class hotels which provide lodging services connected with a full service restaurant. Some of the amenities provided in their rooms are a bed, a small table, a cupboard, a washstand, and some, depending on the number of stars the hotel has, may offer other amenities such as ensuite bathrooms, alarm clocks, a television, a telephone, a mini-bar from which the individual can get foods and drinks to snack on, air conditioning and tea and coffee makers. Some hotels may also offer luxurious facilities such as Jacuzzi, spas, bathrobes with slippers and slip-on shoes, dual sinks and pillow menus. Some hotels, which are larger, may even have swimming pools, conference facilities, fitness centers, day care for children, among other social amenities.

Traditional full service hotels are more expensive than the casino resort hotels. For example, on normal days, the prices of The Bellagio Las Vegas range…… [read more]

New Jersey Convention and Visitors Annotated Bibliography

… The book addresses technical change as it relates to adjustments in business models and strategies, and includes a clear explanation of revenue management as well. Using basic economic principles, the author shows how to use elementary supply and demand analysis to understand changes in the tourism industry, allowing for more succinct financial analysis.

Vantage Strategy. (2010). NJ Tourism 2009-2010: The great recession & tepid recovery…so far. Retrieved September 26, 2011 from:

This report discusses New Jersey tourism volume and spending, performance statistics for 2009 and 2010, along with NJ visitor demographics for business and leisure travelers. The report also discusses the economic impact of the NJ tourism sector, along with a county level analysis of tourism's contribution to NJ jobs, wages, taxes and GDP. The report also includes NJ visitation and spending forecast industry projections for 2011 and 2012, discussing how well NJ tourism has weathered the recession. The tourism forecast provides a sound rationale for the timing of entering the hospitality industry, but has potentially concerning implications for the business travel subset, with business travel down 9.1% in 2010.

Victorino, L., Verma, R., Plaschka, G., & Dev, C. (2005). Service innovation and customer choices in the hospitality industry. Managing Service Quality 15(6) 555-576. Doi: 10.1108/09604520510634023.

This article discusses the impact that service innovation has on customer's choices within the hotel industry. The practical implications of the paper are that it provides a means of understanding customers' choices, thereby allowing managers to better design offerings and formulate corresponding operational strategies around customer needs. The study found that service innovation matters when guests are selecting a hotel; also that service innovation has a larger influence on choices when guests are staying at economy hotels rather than mid-range to upscale hotels.

Walker, J. (2009). Introduction to hospitality. [PowerPoint slides]. Retrieved from Prentice Hall website:

This presentation discusses the principles of hospitality marketing, including promotional marketing and sales strategies. Walker also discusses pent up market demand resulting from the recession, as well as sales trends and competitive analysis. The presentation summarizes hospitality marketing at a high level and provides a checklist of marketing and promotional tasks.

Wanderlust. (2009). Get realistic about your competition. Travel Industry Wire. Retrieved September 26, 2011 from:

This article discusses the importance of correctly identifying one's competition within the travel industry. The article points out that a realistic view of the competitive environment is valuable because it directs tourism advertising and marketing activities. There is a tendency to assume that the direct competitor is obvious when in reality, the consumer may be considering options that are less apparent. Understanding the real competition for a hotel's affects its positioning, messaging, media mix and business.

Wickford, H. (2011). Types of hotel ownership. Retrieved September 26, 2011 from:

This article summarizes the four basic types of hotel ownership: franchise, privately owned and operated, leased, and managed. The author also examines the pros and cons of each ownership model. She notes that while the privately owned and operated business… [read more]

Australian Carbon Tax Essay

… However, there are certain economic theories that come into play in setting up the basis for success that it seems many legislators have overlooked in the process of pushing the proposed bill forward.

The Economist notes, that in the "neat world of economic theory, carbon reduction makes sense until the marginal cost of cutting carbon emissions is equal to the marginal benefit of cutting carbon emissions" (Economist, 2007, p.1). However, in the context of real world implementation, politicians are at an impasse in terms of previous legislation successes to structure upon. The article notes, that if a carbon tax is set too low, too much carbon will be emitted, but since the environmental effect of greenhouse gases builds up over time, a temporary excess will make little difference to the overall path of global warming (Economist, 2007, p1). This fact is one that many business owners and employees note in making their case against the carbon tax.

As morose as it may seem, the concept of global warming in the long-run is one that many individuals deem to be inescapable. Thus, the imparting of unprecedented high taxes within the market is one that causes uproar for businesses that have never had to deal with such issues.


As seen, the passage of a carbon tax within Australia will have a significant effect on the tourism and hospitality industry in both the short and the long-term. While individual households will be given nearly $1.5 billion in cash handouts before the carbon tax is passed, businesses are struggling to find their aid (Packham, 2011, p.1). The tourism and hospitality industry has seen nothing but uncertainty and dismal outlooks since the onset of tax legislation, and the question remains to be answered: will dismal outlooks turn into dismal realities for an industry that has long been a staple in the Australian economic market?


The Economist (2007 June 14). Tradable emissions permits are popular, but inferior, way to tackle global warming. Web. Retrieved from:, on 19 September 2011.

Farr, M. (2011 July 10). Julia Gillard unveils her plans for carbon tax. Money Matters.

Web. Retrieved from:, on 19 September 2011.

Gupta, M. (2011 July 12). Carbon tax to further strain Australian tourism. Travel News.

Web. Retrieved from:, on 19 September 2011.

Hoeller, P. And Wallin, M. (1991). Energy prices, taxes and carbon dioxide emissions.

OEDC Economic Studies, 17(1): pp. 92-104. Web. Retrieved from, on 19 September 2011.

Oliver, S. (2011 July 14). Impact of the carbon tax on the Australian economy. AMP

Capital Investors. Web. Retrieved from:, on 19 September 2011.

Packham, B. (2011 July 10). Julia Gillard to hand out $1.5 billion in cash to sweeten carbon tax impact. The Australian. Web. Retrieved from:, on 19 September 2011.

Perth Now. (2011 July 25). Carbon tax puts tourism industry at risk. Web. Retrieved

from:, on 19 September 2011.

Rodriguez, D. (2011 July 15). Australian carbon tax threatens closure of thousands of businesses. Climate Action. Web. Retrieved… [read more]

Marketing Communications Plan Essay

… It is estimated that the thermal limits currently seen on coral reefs will be exceeded annually by the years 2030 -- 2050 even using the best case climate projections (Worboys and DeLacy, 2003).

For terrestrial areas, where 5 Star tours… [read more]

Lodging Facilities and Management Research Paper

… Lodging Facilities and Management:

Lodging facilities are basically rental rooms that provide people with a temporary place where they can stay or live. These facilities differ due to the various features which they may contain including restaurants, bars and other features. Basically, lodging facilities have various classifications that can change based on the legal criteria, function, location and market forces. It's important to note that the classification of hotels is not dependent on a rigid criterion due to the previously mentioned factors. However, hotels and motels are the major lodging facilities and are considered as either limited or full-service properties. The various types of lodging facilities usually fall under these two main classifications i.e. limited or full-service properties.

The limited-service properties are self-supporting facilities which do not contain on-site restaurants or other services that can only be provided by a staff apart from front desk or housekeeping. These kinds of lodging facilities always provide continental breakfasts, Internet services, swimming pools, small-packaged items, game rooms and vending machines. Limited-service facilities often appeal to budget-conscious family vacationers and travelers who are willing to sacrifice certain amenities in order to pay lower room prices ("Career Guide," 2009).

On the other hand, full-service lodging facilities provide a broad range of services to their guests though they always incorporate at least a single restaurant and beverage service option apart from self-service. These restaurant or beverage options include coffee bars, cocktail lounges, formal restaurants and lunch counters. While they always offer room service, some of them contain a range of retail shops within the facilities including newsstands, cosmetic counters and gift boutiques. Unlike the limited-service lodging facilities, the full-service properties are costly to develop and maintain. As mentioned earlier, there are different types of lodging facilities including & #8230;


Resorts are places used for recreation or relaxation since they provide luxurious surroundings with several recreational facilities like swimming pools, game rooms, entertainment activities, tennis courts, planned social activities and golf courses. Basically, these facilities are situated in vacation destinations or close to natural surroundings like theme parks, mountains, seashores or other attractions. In most cases, resorts are managed by one company which tries to provide for all of vacationers' wants during their stay in the facility. These various vacationers' wants usually include food, drink, shopping, lodging, entertainment and sports. Apart from these facilities, some resorts offer extra convention and conference amenities in order to motivate customers to mix business with pleasure.

Resorts are also classified into resort towns and destination resorts with resort towns being towns where vacationing and tourism are the main part of the local activity. One of the most famous examples of resort towns is the Walt Disney World Resort with most of resort towns being in the Caribbean and Central America. On the other hand, destination…… [read more]

Two Interior Schemes in Relation to Thorstein Veblen's Theory of Conspicuous Consumption Essay

… Conspicuous Consumption: Design and Purpose

We all know the importance of showing others the best side we have; we do it for the sake of reputation, for our own benefit as well as for the benefit of others. We make… [read more]

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