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Consumer Behavior Essay

… It is in the company's best interest to not only lure new customers into its fold, and get them to be loyal to the brand, it is imperative that the advertising message put out by the company or its marketing component to "…retain the old ones through advertising and fulfilling of promises" (Abbasi 6).

Health-Related Advertising

Jeremy Kees and colleagues point out that the various differences in consumers' "temporal orientation" to advertising must be understood in order to understand the risk perceptions, the attitudes, and the behavior intentions of that consumer (Kees, et al., 2010). This particular study us aimed at understanding the most effective way to reach people that are overweight in America. The article asserts that 33% of Americans are not just overweight,…. [read more]

Advertising and Promotion Research Paper

… Advertising & Promotion

The role of the advertising agency is an important one, because it is focused on ensuring that a company or individual is marketed correctly to the public (Altstiel & Grow, 2006). Without the right kind of marketing, any company or individual that is trying to sell a product or service could fall by the wayside. This could be the result no matter how good the product or service actually is, because the quality of the offering is only half of the issue. The other half of the issue has to do with the way the offering is presented to others - and that falls under the role of the ad agency (McChesney, 1999; Silverman & King, 1970). In the past, ad agencies…. [read more]

Advertising and Word of Mouth on Consumer Research Proposal

… ¶ … Advertising and Word of Mouth on Consumer Decision-Making When Selecting Mobile Phone Service Provider in Kuwait.

"Can you hear me now?"

Verizon's popular TV advertisement's tag line, "Can you hear me now?" stresses the value of hearing what someone has to say. What happened to Josh Vondran, however, according to Andy Piper (2008) in the article, "Stolen phone rings up soldier's bill," reflects the opposite message that Verizon Wireless or any other mobile phone service provider in Kuwait or any other location would promote in their advertisements.

When consumers select mobile phone service provider in Kuwait or any other location, one of the primary concerns would be that the company makes a point not only to invest effort in advertising their service, but…. [read more]

Consumer Behavior From a Cultural, Social Research Paper

… ¶ … consumer behavior from a cultural, social, personal and psychological standpoint are analyzed in the context of globalized brands, social media and the counterbalancing effects of ethnocentrism globally. The implications of social media including Facebook's effects on how brands are presented by actual vs. ideal selves is also included in this analysis (Hollenbeck, Kaikati, 2012). The accumulated effects of social media, the Internet and its acceleration of communication and collaboration, and the continual expansion of brands and their effects on consumer behavior are also discussed throughout the six peer-reviewed articles analyzed. All of these factors together show that the cultural, social, personal and psychological factors influencing consumer behavior are more volatile and quickly changing than ever before, making marketing and selling strategies increasingly difficult…. [read more]

Consumers Buying Behavior Essay

… Social Influence

Social influence (SI) is defined as "the degree to which an individual perceives that important others believe he or she should use the new system" (Venkatesh, 2003). Social influence is also an important determinant behind consumers purchase division. The visio television and fitness both help to improve the social status of individuals. While advertising the Visio television and Adidas Micoach running pacer I will keep this aspect in mind and try to show how having these brands improve buyers social status.

Facilitating Conditions

Facilitating conditions (FC) are defined as "the degree to which an individual believes that an organizational and technical infrastructure exists to support the use of the system." (Venkatesh, 2003). The important constructs used in the development of the item was…. [read more]

Advertising to Children Term Paper

… Advertising to Children

Assessing Market Strategies, Their Effectiveness and Ethicacy of This Strategy

Children are the largest consumers of online and offline media including mass media in the United States and exert significant influence on household purchases (Hamilton, 2009). Advertising and marketing strategies designed and executed to capture the interest and imagination of children often walk a fine line of ethicacy in the areas of product claims and the health of their young consumers, as has been seen in advertising making alcoholic drinks look like fruit punch (Hastings, Moodie, 2010). Children also become brand loyal quickly and stay loyal to brands over their pre-teen, tween, and teenage years

(Drake-Bridges, Burgess, 2010). Consumer marketers, specifically those in the food and beverage and entertainment industries, rely on…. [read more]

Consumer Decision-Making Process Term Paper

… Consumer Decision-Making Process

In marketing, understanding consumer behavior is vitally important. Indeed, consumers drive markets, and understanding their behavior can determine the success of the marketing effort. According to the marketing literature, there are generally six stages a buyer goes through in the decision to purchase a product or service. Furthermore, these stages are affected by elements such as personal, psychological and social factors. Marketers need to take all these into account to create successful marketing strategies.

The six stages of the consumer buying decisions include problem recognition, information search, evaluation of alternatives, purchase decision, decision, and post-purchase evaluation. It is also important to recognize that, depending upon the complexity of the purchasing decision, these stages are not necessarily included in every purchase process, nor…. [read more]

Consumer Behavior in Travel Literature Review

… Familial determinants of buying behavior are even stronger than a trusted relationship forged between a merchant and a client (Davidow). Because of this link to the social background of the consumer, a seller can either make many customers through one transaction, or defeat that possibility completely (Salegna & Goodwin). How a buyer views a transaction can have myriad rippling effects.

Consumer Behavior in Travel

The travel market is one of the largest in the United States. The billions of dollars spent every year in the travel industry is a result of factors that range from the adventurous nature of consumers and world-wide availability of destinations to relationships that have been cemented between certain agencies, destinations, and travelers (Schor). Literature is rife with examples of what…. [read more]

Social Media on the Advertising Competitiveness Literature Review

… ¶ … Social Media on the Advertising Competitiveness of Small Businesses

Marketing is a complex issue (Joshi, 2005; Christensen, 1997). Because of the complexities surrounding it, it is very important that every researcher into the issue carefully consider what area of marketing he or she wants to study, and focuses on that area. By doing so, marketing (both domestic and international) can be better addressed (Christensen, 1997). Long before social media ever appeared on the scene, companies were finding creative and innovative ways to market their goods and services to consumers (Joshi, 2005). The trust that is associated with traditional media has been increasingly successful in transferring over to viral marketing strategies online. Trust in traditional media (newspaper ads and articles, and TV), the authors…. [read more]

Direct to Consumer Advertising History Term Paper


The National Institute for Health Care Management, a nonprofit watchdog agency, estimated that expenditures in pharmaceutical advertising in the U.S. grew from an estimated $55 million in 1991 to $2.5 billion in 2001. While the numbers seem exponential, the Institute points out that the ads represented merely 16% of the entire budget for drug promotions in 2001. A historic perception perpetuated by the drug industry is that costs are driven by expenditures in research and development. This has been considered a valid argument, as advances in drug research are indeed beneficial to humanity. However, recent examination of the industry's expenditures indicates that marketing (34.4%), not R&D (13.7%), comprise the lion's share of the industry's operating expenditures.

Families USA is a nonprofit…. [read more]

Communication Through Various Advertising Techniques Term Paper

… Blinded since birth, Scheur states (Enews, 1999),

For me, the Internet has been a personal odyssey of discovery as it has allowed me access to information and communication with my clients and my associates. The use of the Internet has made it possible for me to manage SMG as well as to build and turn around complex healthcare organizations, nationally and internationally.

As the healthcare industry faces increasing scrutiny, financial and regulatory challenges, it is incumbent upon us to convert our knowledge base and skills into easy access and functional use for our colleagues worldwide. We are excited about our strategic phase development of our online presence to a full-service eCommerce business (Enews, 1999)."

Consumer goods manufacturers want to own their customer relationships -- build…. [read more]

Internet Advertising as a Career Term Paper

… You can't be loyal to a company that interrupts you during dinner.

Build your database -- but only use transaction data and opt-in information. Self-regulation is a farce -- it's never worked anywhere in the history of the world. Even if every Direct Marketing Association member self-regulated (which won't happen), most companies that use the mail, phone, and Internet channels don't belong to The DMA. If you want to self-regulate, stop your data mining. It's going to damage your business. Only use transaction information and information voluntarily submitted by customers. And, obviously, don't share this information with anyone.

Create and publicize a "Privacy Mission Statement." Every company should have a privacy policy, and it should be familiar to anyone with customer contact. But smart companies…. [read more]

Consumer Activists What Can We Learn Literature Review

… Consumer activists are every much a part of modern day life. On the one hand, they attack corporations for deceiving and perverting a simple-minded public; on the other hand, they denounce consumers for their attachment to a frivolous and insipid materialism. This essay claims that in order for corporations to protect themselves from consumer activists and in order for them to structure their marketing agendas along lines that will not provoke these activists, the "know they enemy" step should be taken, where consumer activism, as an organism, should be studied along sociological procedures. Once done, marketing agencies are better equipped to craft their projects along lines that would less readily provoke activists, and they may, in fact, be enabled to win their approval.

The following…. [read more]

Impact of Social Media on the Advertising Competitiveness of Small Businesses Multiple Chapters

… ¶ … Social Media on the Advertising Competitiveness of Small Businesses

Limitation and Delimitation


Results and Major Findings


Word of Mouth

Communicating with Customers


Implications of Study in Organization

Attracting New Customers Right When They want to Make a Purchase

Helps Businesses Engage their Customers

Helps the Organization to Outsmart their Competition

Enables an Organization to Offer a Range of Incentives

Few other Outcomes

Understand the value of social media on your brand and your solutions and how to measure it

Align your company in ways that best engage your buyers and subsequently allow you to deliver value

Understand that value in today's social media dominated world is not an event, but a collection of ongoing relationships



Nowadays, marketing has…. [read more]

Hidden Advertising Term Paper

… One reads an article on the web, and then, beneath the apparently objective text, along with links to related websites are links to advertising websites. (Ives. "More Evidence that Internet Marketing is Hot Again," 2004)

A gain, such links often look like objective content, but are not, they are sponsors. Another New York Times article states "Marketers spent $5.6 billion to advertise online in the first nine months of this year, up 25.8% from the period in 2003, according to TNS Media Intelligence, which tracks ad spending." (Ives. "More Evidence that Internet Marketing is Hot Again," 2004) One of the reasons is that Internet marketing is less obtrusive, and thus more effective on the jaded consumer mentality of the 21st century.

Once, television watchers may…. [read more]

Technology Affects Advertising the World Term Paper

… Companies today have resources that companies of the past could only dream about -- existing database technology for example has enhanced and personalized marketing strategies which has allowed a move away from the phenomena of mass-marketing. Today, customers have an expectation that only their needs will be met and database marketing is the key component that allows for this way of thinking. Companies have the luxury of housing data on almost every single customer that has ever inquired or purchased a product or service from them and they can buy information on the rest. This information has become a gold mine in the information era as companies now utilize their vast amounts of information to complete focused data-base marketing campaigns that help capture market-share and…. [read more]

Social Media Advertising Advantages Dissertation

… Social Media Advertising

Advantages of Social Media Advertising/Marketing for Small and Medium Enterprises

The use of social media as a marketing and advertising platform extends far beyond the it industry and theoretical determinations of consumer trends and audience size, and both practical applications and ongoing theoretical research have demonstrated the power of social media as an advertising and marketing tool for SMEs. Social media has become one of the most significant features of the Internet over the past decade or so, dramatically changing how a significant portion of the world's population -- and especially the consumers of the developing world -- create and maintain social circles; seek out, retrieve, and share product information; spread "word of mouth" knowledge regarding events and information; and generally interact…. [read more]

Contributions of Psychology to Advertising Essay

… ¶ … Psychology to Advertising

The field of psychology has strongly influenced the techniques used in advertising. This can be most prominently seen in the area of persuasion, defined as "the changing of attitudes by presenting information about another attitude" (Gresko, Kennedy, & Lesniak, 1996, par. 2). By understanding the underlying concepts that affect human psychology, people in the advertising industry are able to tailor their campaigns so that they have the highest likelihood of persuading their audience. Thus, this essay will explore the various psychological techniques of persuasion used in advertising.

According to one theory in psychology, The Elaboration Likelihood Model, persuasion can be achieved through one of two routes: central or peripheral (Gresko, Kennedy, & Lesniak, 1996). An individual persuaded through the central…. [read more]

Decision Making Consumer Decision Process Term Paper

… The anticipated objective of the whole effort is to remove any clutter, as a remnant of the first stage, from the process of decision making.

Evaluation of Alternatives

Once choices and alternatives become clear on a certain level, the next stage is to weigh different substitutes on a particular scale. The scale is usually on the discretion of a customer and it helps to prioritize the actual particularities of a need. This behavior fine lines the possible outcomes of a certain decision and establishes preferences.

Purchase Decision

While taking a purchase decision, a consumer/customer may make up to five sub-decisions such as choosing a particular brand, dealer, quantity, timing and payment method (Kotler, et. all, 2009, pg. 164). A consumer in this phase may also…. [read more]

Thai Consumer Behavior Toward Coffee Shop in Thailand Multiple Chapters

… ¶ … consumer behaviour toward coffee shop in Thailand

Setting the context

Despite the fact that it has taken a second place due to the internationalised economic crisis, the process of globalisation is still actual and of tremendous importance. It refers specifically to the process by which markets are liberalised and the limitations imposed by boundaries are eliminated. Globalisation is generally assimilated with economics and it is best understood in the context of liberalised markets and free trade. But it in fact goes beyond economics and trade and it includes the transition of political, social, cultural, technological and otherwise values from one global region to the other.

Social globalisation is often referred to as Americanisation, or the process by which the American values, the American…. [read more]

Ewom Communication and Brand Trust Term Paper

… EWOM Communication and Brand Trust

Brand Trust and Customer Equity

EWOM Communication and Customer Equity

Brand Equity Drivers and Customer Equity

Relationship of Equity Drivers on Customer Equity

Value Equity Drivers

Brand-Related, Relationship-Related and Value-Related Drivers

Developing eWOM Campaigns

Things Not to Do with eWOM

Considerations for Consumer Online Reviews

Comparison of WOM Campaigns

Customer Equity (Villanueva, Yoo & Hanssens 2006, Introduction Section, ¶ 1).

CLV: Consumers' lifetime value (Villanueva, Yoo & Hanssens 2006, Introduction, ¶ 1).

UGC: User-Generated Content (Cheong & Morrison 2008, ¶ 1).





"…[C]onsumer reviews and ratings are the most accessible and prevalent form of eWOM"

(Hopken, Gretzel, & Law 2009, p. 38).


In the literal world,…. [read more]

Emotional Drivers of Consumer Toward Swarovskis Brand Literature Review

… Emotional Drivers Towards Swarovski's Brand

Emotional Drivers of Consumer toward Swarovski's Brand

Emotional Drivers of Consumer toward Swarovski's Brand

Emotional Drivers of Consumer toward Swarovski's Brand

The standard of living and the lifestyle of the general population in today's time has changed and enlarged because of various economic factors for instance mounting disposable income, growth of high income groups in emerging nations and many more. In a very similar manner, the social influence in the modern epoch towards the purchasing of luxurious items has also come to sight that one can reflect their image as an affluent person. As an outcome of it, demand for the luxury goods and services has escalated and intensified largely (Wright, East & Vanhuele 2008).

The fact that the brand…. [read more]

Social Media on Consumer Behavior the Onset Research Proposal

… ¶ … Social Media on Consumer Behavior

The onset of social media and its integration into marketing has revolutionized industries, among them, the Hotel industry. Social media has replaced the word-of -- mouth communication to customers (Hennig-Thurau et al. 2004). Every hotel will work towards influencing consumer behavior with an aim of attracting more customers. Just like other industries, hotels have taken advantage of the social media to influence consumer's preferences. Many consumers today make travel arrangements and hotel bookings out of the trends in the social media concerning their needs. Consumers feel they are making the right decisions when they subscribe to services as stated by the majority in the social media, often termed as the herding behavior (Vassilikopoulou et al., 2009). Hotels have…. [read more]

Starbucks Coffee Marketing Plan Industry Essay

… Marketing Strategy

One trend that was identified that has worked to define a new point in history is the rise of populist movements worldwide. First it was the Arab Spring, then Occupy Wall Street, and the massive protest throughout the U.K (BBC News, 2011). These populist uprisings have reached record heights and numbers that haven't been seen in over a half a decade or in some countries much longer. As a result of these populist movements, it seems that a significant portion of the public consciousness has shifted towards are more collectivist position which will have significant consequences on business into the future. Many of these populists' movements had an underlying theme by the protested organized and stated their contempt for corporations and corporate greed.…. [read more]

Marketing Communication Strategy Case Case Study

… Zara's marketing strategy is also unique; it lacks image advertising and does so far less than its competitors; instead relying on word of mouth and the store's reputation as its marketing campaign. The international fashion company has also been extremely good at adapting itself for different countries, masking itself and its humble Spanish origin.

Question 3: Do you think Zara's marketing communication strategy of a lack of image advertising and promotion compared to competitors in the same category is a sensible one?

Zara's lack of a marketing communication strategy seems to be absolutely foolish, but may work in its particular sector through word of mouth and location alone. By being in the vicinity of other stores similar to Zara, business is inevitably split between the…. [read more]

Marketing a Market Follower Is a Company Term Paper

… Marketing

A market follower is a company that is comfortable not taking the lead in a market share system, they are happy taking a part of the market share without incurring the costs of a market leader in the process. The company usually utilize four broad strategies to achieve their market goals, including utilizing the best practices of the market leader, offering a smaller more personal approach to meet market demands, reducing the need for expensive marketing by utilizing an existing market and strategy and utilizing existing market design and product. (Pan & Li, 2003, p. 22) company might employ a market follower strategy to avoid expensive research in development of both product and market strategy, in so doing they incur lower costs for most…. [read more]

Healthcare Marketer Planner Term Paper

… Health Care Marketing

Marketing Approach for Health Care Marketer

A health care marketer definitely has his or her work cut out for him. This individual needs to be able to market goods not just to consumer marketers, but eventually to consumer goods. Convincing consumers from a need-based and psychological standpoint that a given product or service is crucial to their health takes a planned and cohesive strategy. Consider the following: "Fewer than 10% of all new products are truly innovative and new; for example, a new chemical entity in the pharmaceutical sector or an innovative device to treat a previously incurable condition" (Kotler, et al., 2011). In the example given, those products are actually examples of things that can bolster and benefit the health care…. [read more]

Marketing Mix Integrated Marketing Communication Essay

… Other advantages include the international nature of direct marketing, by internet or telephone, helps to open new markets for the marketer, building loyalty of the product by the consumer is enhanced due to the personal interactions, and it is eventually cost effective. Other disadvantages associated with direct marketing are the issue of intrusion and privacy that might be interrupted by direct marketing. For instance, if a door-to-door salesman interrupts a relaxing moment after a busy day or a company doing sales promotion telephones when you are asleep. This may end up being a nuisance to the customer (Seng et al., 2002).

Sales promotion

Sales promotion is a technique used by marketers to directly change the behavior of buyers and consumers. Sales promotion focuses on decision-making,…. [read more]

IMC Program Research Paper

… ¶ … Future of Advertising and Its Impact on Integrated Marketing Communications Programs

The traditional strategies marketers use to attract, sell and serve prospective customers and retain existing ones are going through a systemic, fundamental change today. The long-held beliefs of concentrating on product, pricing, promotional strategies and place or distribution (the 4Ps of marketing) are being challenged by the mercurial nature of customers today and how quickly their preferences are changing.

No longer can a product or service be marketed purely based on its functional value or worse, its features and purely physical attributes. Customers expect excellent experiences from products, augmented by personalization to their tastes and preferences (Ramaswamy, 2008). Marketing services is as much about defining realistic, high expectations as it is about…. [read more]

Celebrity Endorsement Strategy: An Investigation Essay

… (Source:

What you have here than in short is the first stage where no definite action is taken and the company cursorily becomes acquainted with the celebrity and decides whether or not to move forward. Frequently, the process tops just where it is with company and endorser parting on friendly, but non- businesslike terms.

In the second stage, the company cautiously proceeds to test whether celebrity may be a good fit, whether celebrity is interested; negotiations are casually mentioned; and objectives and measurements are tentatively formulated.

The last stage is the most serious of all, when the company actually hires the celebrity and conducts serious and drawn out negotiations regarding goal objectives, the contract, measurements to assess outcome, and results are conveyed to stakeholders.…. [read more]

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