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Consumer Behavior New Zealand Essay

… The Ministry of Education reports that more than 82% of the children in the country will receive their secondary school diploma (Ministry of Education, 2012). This is comparable to the graduation rates of other Organization for Economic Cooperation and Development (OECD) countries which stands at 79% (Quebec Ministry of Education, 2001). These are the countries which are most like New Zealand as far as population, language and government.

Educational achievement and consumer behavior would seem to be two entirely separate things. People have to buy goods no matter what their educational level may have been. However, many studies have proven that the higher a person goes in education, the more their income will be for their lifetime (Polachek & Polachek, 1989). The actual direct correlation…. [read more]

Consumer Subjective Personal Introspection Essay

… However, I am also very aware of the fact that image can be false and deceptive.

In the final analysis, what this introspective paper has taught me is that very often we are unaware of the way that advertising and branding influences our buying behaviour. More importantly, I have also become more aware of the connection between my personal values and desires and my buying behaviour.


Bloom P. et al. (2006). How Social-Cause Marketing Affects Consumer Perceptions. Mit Sloan Management Review, vol.47, no.2, viewed 28 February, 2012,,%20Hoeffler,%20Keller,%20Meza%5D.pdf.

'Brand image: definition', viewed 28 February, 2012,

Burnett, J 2008.CoreConcepts of Marketing, viewed 28 February, 2012, Date of access: 1 Nov. 2011.

Copely, P 2004. Marketing communications management: concepts & theories, cases & practices,…. [read more]

Consumer Choice Factors Influencing Essay

… Consumer Choice

Factors Influencing Consumer Choice and the Companies that Use These Factors Well: A Research-Based Comparison

There are many different factors that can have an impact on the decision a consumer makes to purchase a given product. Simple things like placement in a store, such as products that are placed on shelves at eye level or the racks of candy and magazines at most grocery store checkout lanes -- products that are called "impulse buys" for a reason -- can have a huge influence on consumer choice and purchasing behaviors. Other influential factors are more complex: manipulating price might seem to be a good way to affect consumer choice, and it works to some degree, but it does not work in a linear or…. [read more]

Consumer Behavior for Marketing Understanding Essay

… The behavioral streams for operant conditioning are represented in this way:

S: R. Reinforcer + = Increase in the probability of Response

S: R. Reinforcer - = Decrease in the probability of Response

Classical conditioning is accomplished when some previously neutral stimulus has been paired with an unconditioned stimulus (U.S.) over a period of time with sufficient replications to create an association in the organism that triggers the unconditioned reflex (UR) previously reserved only for the unconditioned stimulus (U.S.). Once the unconditioned stimulus (U.S.) reliably brings about the desirable response, it is henceforth referred to as the conditioned stimulus (CS), and the desirable response is referred to as the conditioned response (CR). In its simplest form, the behavioral stream of classical conditioning is represented as…. [read more]

Consumer Behavior Essay

… It is in the company's best interest to not only lure new customers into its fold, and get them to be loyal to the brand, it is imperative that the advertising message put out by the company or its marketing component to "…retain the old ones through advertising and fulfilling of promises" (Abbasi 6).

Health-Related Advertising

Jeremy Kees and colleagues point out that the various differences in consumers' "temporal orientation" to advertising must be understood in order to understand the risk perceptions, the attitudes, and the behavior intentions of that consumer (Kees, et al., 2010). This particular study us aimed at understanding the most effective way to reach people that are overweight in America. The article asserts that 33% of Americans are not just overweight,…. [read more]

Consumers Buying Behavior Essay

… Social Influence

Social influence (SI) is defined as "the degree to which an individual perceives that important others believe he or she should use the new system" (Venkatesh, 2003). Social influence is also an important determinant behind consumers purchase division. The visio television and fitness both help to improve the social status of individuals. While advertising the Visio television and Adidas Micoach running pacer I will keep this aspect in mind and try to show how having these brands improve buyers social status.

Facilitating Conditions

Facilitating conditions (FC) are defined as "the degree to which an individual believes that an organizational and technical infrastructure exists to support the use of the system." (Venkatesh, 2003). The important constructs used in the development of the item was…. [read more]

Consumer Behavior in Travel Literature Review

… Familial determinants of buying behavior are even stronger than a trusted relationship forged between a merchant and a client (Davidow). Because of this link to the social background of the consumer, a seller can either make many customers through one transaction, or defeat that possibility completely (Salegna & Goodwin). How a buyer views a transaction can have myriad rippling effects.

Consumer Behavior in Travel

The travel market is one of the largest in the United States. The billions of dollars spent every year in the travel industry is a result of factors that range from the adventurous nature of consumers and world-wide availability of destinations to relationships that have been cemented between certain agencies, destinations, and travelers (Schor). Literature is rife with examples of what…. [read more]

Consumer Behavior (Marketing) the Role Term Paper

… HSBC, then 'personalizes' its service, accommodating for any diversity that it may encounter in the conduct of its business (Francese, 2004:40-1).

In effect, business institutions like HSBC have learned to ascertain the kinds of people who can be their potential clients or customer by categorizing them according to their cultural and individual traits. In this section, personality is shown to be a major determinant in identifying the likelihood of an individual to become a consumer of a particular product or service.

Thus, if the consumer is merchandise-oriented or a user, then goods as commodities are more appealing for him/her; the consumer as buyer, on the other hand, is more interested in establishing close ties with the sellers, producers, or manufacturers, the people who provide service…. [read more]

Consumer Behavior Consider Decision Making Essay

… For example, with some goods, when the price goes up the items become more desirable in the eyes of consumer because of perceptions of exclusivity and 'luxury' attached to the expensive items. Scarcity can also create a 'bubble' or a sudden period of ephemeral, heightened demand, such as when a popular toy like a Tickle Me Elmo becomes very popular around Christmastime and then markedly decreases in popularity later on. This reflects the ebb and flow of seasonal demand, which marketers have also come to expect, based upon past experiences with consumer preferences.

Although consumer behavior is not perfectly predictable, sellers can rely upon general economic principles and past buying habits to guide them, such as responsiveness to price increases or decreases. Not all goods…. [read more]

Consumer Behavior and Countries Research Paper

… It is for this reason that a preference for German cars may well be linked to the perception of advance technological quality of the German nation as a whole (Broniarczyk & Alba, 1994).

A country's image changes over time. Moreover, just as the country impacts the brand name, so does the brand name impact the country; for instance, a well-known brand name may improve the country's image, but the country's reputation will negatively impact the brand image (Nebenzahl & Jaffe, 1991). It is the COO that consumers rely on when more systematic research on the product will become too costly or time-consuming, or when comprehensive information is unavailable (Granzin & Olsen, 1998).

Hong and Wyer (1989) found that the COO also has emotional and symbolic…. [read more]

Consumer Behavior - Branding the Importance Term Paper

… Consumer Behavior - Branding

The Importance of Branding, Labeling, and Peer Pressure to Teenage and Other Consumers

Consumer purchases are made to satisfy a need: physical or psychological; business-related or for pleasure; imaginary or real. While no consumer's purchasing needs or desires, or purchasing attitudes, priorities, or behaviors will ever likely be identical to those of any other consumer, it is nevertheless true that particular consumers will tend to behave (and spend) similarly, based on demographic factors such as gender; household income; occupation; hobbies and interests; age group; image consciousness; susceptibility to peer pressure, etc. (Kanner & Kasser, October, 2003; Toynee, 2004; Grimaldi, 2005). Moreover, it is a sad fact of contemporary American life that so many of today's consumers, of every age, increasingly believe…. [read more]

Consumer Buying Behavior Research Paper

… Consumer Behavior Research

The multi-generational aspects of buying behavior are significantly re-ordering the growth, structure and long-term potential of all industries. Implicit in multi-generational shifts occurring in markets is the rapidly changing series of customer expectations, demands for more unique and differentiated customer experiences, and the need on the part of marketers to seek out differentiation in every aspect of their business models. The intent of this analysis is to evaluate four scholarly articles and their contributions to the field of consumer behavior. Study methodologies, data collection instruments used, organizational and individual demographics, and study limitations are all discussed. This analysis concludes with discussion and recommendations for how to gain greater insights and performance from marketing and sales strategies using consumer behavior as their foundation.…. [read more]

Consumer Behavior Essay

… The company failed to recognize the disruption that the Olympics would have on the ritualistic vacation habits of Londoners.

However, when the ritual aspect is extended to the online searching notes in Goel et al., Easyjet should have realized that the travel purchase decision typically involves a significant amount of online research. For example, consumers would likely have search Easyjet's website for late August flights (without purchasing) to a greater extent than in other years. A change in search patterns over the usual would have allowed Easyjet to forecast the change in demand at least a few months in demand. Perhaps it was aware of the changes, but chose to see the changes as a pleasant surprise that would improve late season load factors. Alternately,…. [read more]

Consumer Behavior: Segmentation, Targeting Term Paper

… These optional upgrades are a major catalyst for targeted marketing, particularly through the airlines' own credit cards. Generally, though, some differences between the flight class segments are relatively stable. For instance, when an airline creates a customer persona for First Class travelers, one attribute is a lack of price sensitivity. First Class travelers value convenience, special treatment, exclusivity, and traveler status over price. Business Class travelers must often meet corporate requirements for flying and so are forced to be price sensitive; but Business Class travelers are also quite likely to hold annual passes for flight clubs, like Red Carpet rooms. Economy Class travelers do tend to be price sensitive, but they will upgrade to gain additional legroom and a roomier seat, and are often on…. [read more]

Consumer Web Site Design: Purchase Term Paper

… Practitioners as Audience

Web developers, consumer-oriented web sites, and companies with heavy Internet-reliance for market share results will benefit greatly from increased quantitative and qualitative research into this area. In spite of the byzantine and clearly confusing statistical tracking process currently in place, billions of dollars of discretionary money was spent online in the fourth quarter of 2002 and that number will only continue to rise.

For example, web designers and engineers can use quantitative findings to better understand how to build a web portal or business presence on the Internet designed to "capture" loyal and responsive customers or clients based on the visual impact of elements that work.

Professionals as Audience

Professionals from all walks of life will benefit from comprehensive extensions to previously…. [read more]

Consumer Behavior and Purchase Decisions Essay

… Actually, customers would consider the pricing of a brand as fair depending on their knowledge about the brand's quality.

Lessons Learnt:

These observations have clearly demonstrated that customer behavior and purchase decisions are factors that are influenced by the attractiveness of the store, sales person, pricing, branding, and characteristics of the specific brand. Customers generally spend a lot of time evaluating these factors before making their purchase decisions. These findings relate to marketing and consumer behavior theories in marketing research. One of the major theories that relate to the observations is the concept of marketing mix. Consumer behavior and purchase decisions are basically influenced by product, place, promotion, and pricing of the specific brand they seek to purchase. Therefore, marketing initiatives should place a greater…. [read more]

Consumer Piracy Research Paper

… Consumer Privacy: Regulations and Ethics: Judging Privacy Concerns and Protections

Consumer Privacy and Data Mining:

Ethical Implications for Marketers in the 21st Century

The ethical implications of using customer data have become more paradoxical and challenging than ever before for marketers globally. The continual convergence of data analytics, aggregation, content analysis and modeling has given marketers the ability to know more about consumers than ever in the past. The act of opting in or opting out by consumers is today incidental to all the other data that is captured on them through advanced aggregation and analysis techniques. The need for creating more effective ethical guidelines to protect the identity of consumers is needed as analytics, aggregation and data mining techniques continue to accelerate in terms…. [read more]

Psychology of the Consumer Behavior Essay

… These were the things which are the ultimate needs of the life and without them survival is almost not possible or extremely difficult. 21st century has introduced a new set of mind in the people and that has shattering consequences in the form of psychological complexes aka disorders. The common one is dissatisfaction. You will easily find the people who would be urging for the things they do not need, or without which a nice survival is possible. Being a part of the society, you have a natural urge to being on the equal status of your peeps hence if you can get all that, you will be psychologically vulnerable. Thus the importance of material possessions has greatly been increased due to the IT revolution…. [read more]

Consumer Behavior Case Study

… If the company needs to introduce a new brand to capture different customers, it should do that.

3. Nextel's corporate image is probably a turnoff for young adult customers, so the company probably will need another brand -- if Boost isn't getting the job done -- to appeal to this target market. The key thing for Nextel to remember, however, is that consumers have more loyalty to their phones than to the providers. The provider just needs to facilitate what the consumer wants to do with their device. Partnering with devices and phones that appeal to this target market is more important in terms of building strong brand associations than the Nextel brand itself.

4. I think this is definitely the case that more young…. [read more]

Consumer Behavior: Self-Image Congruence Affects Essay

… Products and brands that the consumers consider to hold any symbolic images that are similar or complement their self-image are purchased by them to attain image congruence. The concept self-image congruence mainly refers to the psychical match amongst the consumer's self-concept (e.g. actual, social and ideal self) and a product, brand image, store image, destination image or user image of product, brand or service in consideration (Sirgy & Su, 2000). This idea plays a huge hand in the decision to purchase luxury items for ones' self. Individuals tend to go for products or brands that they consider will match their image they have built for them in the society. A CEO of a multinational enterprise will opt to purchase a Rolls Royce, a luxurious and…. [read more]

Branding Affects the Buying Decision Thesis

… Then, the telephone numbers of fifteen hundred people was randomly generated from the national directory. Telephone interviews were conducted with three hundred and eight people, deeming a response rate of 20%. (Weiping, 2008)

A highly structured questionnaire was designed to decrease time spent on the phone for both the interviewer and the respondent. This allowed the interviewer to take notes accurately whilst letting the person on the other end relax and answer questions comfortably. A statistical analysis was done to ascertain the validity of the gathered results. The independent variables included brand trust, brand loyalty and product familiarity. The dependent variable was the future purchase intention. The 7 point Likert scale was applied for data collection. The analysis illustrated a support for the direct, positive…. [read more]

Consumer Psychology in Today's World Term Paper

… Using generally accepted images of medical and scientific authority could also carry out the transfer technique. Studies carried out by the Institute for Propaganda Analysis suggest that, from the simple image of an 'expert' in a white coat, to the incorporation of medical statistics, advertisers can utilize the public's acceptance of such authority to influence consumer behavior, either for or against a product.

As the transfer technique shows, strategies that appeal to a broad range of the population can prove highly successful. The following technique adopts the idea of group persuasion as its basis.

Group Influence.

This technique exploits the fact that humans are naturally social beings, and that individuals have a psychological need to belong. Many consumers fulfill this need through group membership.

By…. [read more]

Consumer Buying Procsess Buying Process Essay

… The third step is evaluating the alternatives. This may be a lengthy process of comparing various makes and models available through private used car sellers or at various dealerships. It is rare to find the 'perfect car' at the perfect price. The buyer must compare the cost of the car, its amenities, its reliability, and its appearance with other possible alternatives. A used car may be cheaper but less flashy than a new car. One used car may be cheaper but have more mileage than a similar used car. At this stage, the consumer may be bombarded by 'sales pitches' from car dealers or people desperate to unload their used cars. The buyer may also be influenced by memories of car advertisements, the appearance of…. [read more]

Buyer Behavior Buy Services Term Paper

… Many consumers wish to buy products based on a physical interaction with them before they make their purchases.

The other category consists of things that are regulated or are associated with legal restrictions. One of the best examples of such goods are drugs; both legal and illegal. There are many legal restrictions that are in place for shipping drugs and many companies cannot comply with these regulations for online sales. For example, alcohol is still difficult to sell online however there are companies that are trying to establish local partners to sell wine and liqueurs in a similar model as FTD Flowers has established (All Business, N.d.)

How companies can influence their decision making?

Companies can influence buyer decision making in a number of ways.…. [read more]

Best Buy Company Research Paper

… Best Buy

The company that I am studying is Best Buy. According to its website, Best Buy is a "multi-channel consumer electronics retailer with stores in the United States, Canada, China, Europe and Mexico." Best Buy is the 11th-largest online retailer in the United States, have a strong customer loyalty program and the company has over 165,000 employees (, 2013). Best Buy is traded on the New York Stock Exchange under the ticker symbol BBY. The company, as noted, is in the consumer electronics retail industry. The major competitors for Best Buy are other companies that sell consumer electronics, whether that is their primary business or not. As such, the following companies are all competitors: Amazon, Wal-Mart, Apple and other manufacturers, Costco and other warehouse…. [read more]

Buying Process for a New Essay

… Trust then becomes an accelerator of sales and the willingness to try a new product or service (Leinsdorff, 1995).

The next phase of the purchasing process, which is evaluation of alternatives, happened very quickly as the companies who produce Microsoft Windows 8-compatible laptops have overloaded their sites with information. The evaluation of alternatives was accomplished by creating a relative simple matrix of the top purchasing criteria for our family along the left column, and a ranking by number of each feature by system in each column of the table. Each column in the matrix represented a specific laptop, Our family went through and debates the merits of each one relative to the ranking criteria and eventually had a winning system we all agreed would be…. [read more]

Consumer Behavior From a Cultural, Social Research Paper

… ¶ … consumer behavior from a cultural, social, personal and psychological standpoint are analyzed in the context of globalized brands, social media and the counterbalancing effects of ethnocentrism globally. The implications of social media including Facebook's effects on how brands are presented by actual vs. ideal selves is also included in this analysis (Hollenbeck, Kaikati, 2012). The accumulated effects of social media, the Internet and its acceleration of communication and collaboration, and the continual expansion of brands and their effects on consumer behavior are also discussed throughout the six peer-reviewed articles analyzed. All of these factors together show that the cultural, social, personal and psychological factors influencing consumer behavior are more volatile and quickly changing than ever before, making marketing and selling strategies increasingly difficult…. [read more]

Consumer Behavior and Shopper Essay

… Applying Maslow's Hierarchy Of Needs To Consumer Behavior

Contrary to Herzberg's Motivation Hygiene Theory that concentrates on defining satiators vs. motivators, Maslow's Hierarchy of Needs takes a more hierarchical view of what motivates people to fulfill their unmet needs and expectations. Maslow has defined needs into five levels starting with physiological, progressing to safety, social, ego and finally self-actualization. In the context of consumer behavior, researchers have shown that a consumer will traverse this entire range of levels in determining to be loyal or not to a specific brand or product (Turner, Krizek, 2006). Effective marketing campaigns aimed at off- and online shoppers therefore need to concentrate on creating opportunities for new and existing customers to have their expectations met or exceeded at each phase…. [read more]

Consumer Demand Essay

… This section also seeks to explain the difference between accounting costs and economic costs and demonstrate the nature of fixed, variable, and marginal costs.

A supply decision is described as an expressed willingness and ability to manufacture a product at varying prices (Shiller, 2009, p.99). This concept is a by-product of the question of the quantity of products that can be produced and the question of what quantity should be produced. Therefore, production is an important element for understanding a supply decision because of its role in determining the availability and price of products and services in the market. While the production process is influenced by several major factors, the most essential question in this process is the quantity of resources needed to product a…. [read more]

Consumers' Connectivity With the Brands Essay

… However, considering the value and worth of the new media in the today's time, it has been examined that brands are more and more focusing on how to build better relationships with the customers over the new media that has become the key aspect of connectivity with the customers (Okonkwo, 2010).

To put the entire thesis study in a nutshell, it can be well stated that the technological advancements and the age of internet has completely capsized the ways of consumers' connection with the brands. Indeed, the new media has outmoded the traditional ways and strategies of marketing and connecting to customers, and has thus transformed the economics of marketing. The customers' decision journey has drastically shifted in the recent years, which has comprehensively altered…. [read more]

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