Viewing papers 1-4 of 4 for crowdsourcing AND techniques AND in AND call AND centers

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Crowdsourcing Techniques in Call Centers Dissertation

… [EXCERPT] . . . promising phenomenon that lends itself to call centers' ability to improve their own and their other business units' efficiency is the employment of crowdsourcing. Crowdsourcing is an online, distributed problem-solving and production model already in use by for-profit organizations such as Threadless, iStockphoto, and InnoCentive. Speculation in Weblogs and wisdom of crowds theory assumes a diverse crowd engaged in crowdsourcing labor. Crowdsourcing is the act of taking a job traditionally performed by a designated agent (usually an employee) and outsourcing it to an undefined, generally large group of people in the form of an open call. Furthermore, and as crowdsourcing is in some ways similar to open-source software production, prior research suggests that individuals in the crowd likely participate in crowdsourcing…. [read more]


Microfinance the New Economic Landscape Research Paper

… Here data has a specific and applied purpose that can be used in a non-profit manner in most cases and demonstrates how cooperation can help raise the wealth and worth of all parties involved.

Wright (2012) argued that big data can ultimately lead to financial inclusion for the neediest around the world. He wrote "the use of big data can actually prove very effective for the fields of microfinance and financial inclusion. we strive to: 1) examine large datasets to find relevant patterns and leverage opportunities, and 2) build tools and systems that use data to enable the poor to improve their quality of life." This is a noble use of big data and demonstrates how MFI's are contributing to the solutions of some of…. [read more]


Technology in Use in 1910 Term Paper

… (UMSL, n. d.)

A web-based architecture must be capable of serving as the connector between subsystems. Nowadays and in future the time factor appears to have shifted from the pace of software execution to the time taken for completion of a dependable working application or project. This aspect is going to drive the future of web-based applications. The same architecture gives consistent interfacing to the data over different platforms, save for minimal differences in the layout of each browser. Moreover with the gradual acceptance of the Unicode encoding scheme, it is anticipated that increased automatic encouragement for multilingualism will be ushered in. (Chandrinos; Trahanias, n. d.)

Since the web is a widely distributed environment, extension of a digital library with fresh materials as also the…. [read more]


Voice Technologies Term Paper

… Voice Technologies

The past standards in catering to the clients of an organization are fast being replaced by the pressures from a group of clients, associates and workforce who are more and more impacted by a societies whose mobility is on the rise, and which are looking for products as well as services within a setting wherein the lag period among innovation as well as its maturity is becoming lesser. Maintaining pleasing, and effectively providing services to clients in an effective manner needs novel potential to provide support, interact with and know the clients. (Nuance: Conversations-Europe, Cannes) the match between the task and the technology, environment and guidance provided are found to be the distinguishing elements in adopting voice technology in a fruitful manner. (Goette…. [read more]

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