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Employee Satisfaction With a Company Term Paper

… The primary problem presented in this study is to determine the size of the problem, the severity of the problem, and the causes of the problem in order to propose solutions to remedy the situation.

History of the problem.

The recruitment of management at XYZ is always a complicated undertaking. It is important not only to find managers who are qualified for the position technically and who have the greatest amount of experience, but also to find those who have management styles and philosophies similar to those at XYZ. In the past XYZ had a policy of hiring only outside managers. XYZ did not promote employees from the manufacturing floor into management as a reward for good performance as a line worker. Many comapanys have…. [read more]

Financial Analysis of a Coach Case Study

… The splitting of advertising procedures into those focusing on local, national and regional tradition propagates the company in making contact to its consumers.

Regulatory and operating characters

The company continues to operate within the confines of its core values and strategies to ensure success while implementing its objectives. These are the regulatory internal factors, including the company culture and regulations governing the internal operations and engagements of the employees and managers. Additionally, like other trading companies, Coach is subject to the local, national and international trading regulations in all the areas where it operates. Therefore, under the watch of the rules and regulations governing market engagements and activities, the company stays within the operating limits of the industry. The operating characters of the company include…. [read more]

Employee Satisfaction and Productivity Case Study

… During the survey of participants, the researcher investigates:

Employee satisfaction;

Employer/Employee perceptions of employee satisfaction;

Factors contributing to employee satisfaction;

ASDA reports;

Measuring employee satisfaction and productivity;

ASDA Interviews.

Study Objectives

Objective 1

Conduct a thorough review of literature relating to employee satisfaction and productivity/output; seeking specific information related to ASDA; including information applicable to employee satisfaction and productivity throughout the world.

Objective 2

Develop, implement and assess results evolving from a survey of ASDA employees and managers.

Objective 3

Analyze information retrieved through the literature review.

Analyze data retrieved through the implementation of the survey.

Analyze data/information the interviews reveal.

Present compilation of findings from the literature review as well as from the survey and the interviews during the analysis chapter of the dissertation.…. [read more]

Employee Training in a Culturally Essay

… Those expatriates fully understand that they will be bumping up against "values and habits" that are not what they are used to, but in contrast to other employees, in many cases expatriates "…expect a certain degree of misfit with their assignments" (Van Vianen, 697). The studies on how expatriates fit in with companies in countries they are not familiar with have concentrated on "a surface level" (living conditions, climate) but not sufficiently on "deep-level differences" that have a powerful influence on the social integration of the expatriate.

Hence, this article insists that deep-level differences in values should be reviewed and critiqued when it comes to expatriates fitting in with workforces that are apart from their normal values and expectations. Clearly some differences experienced by an…. [read more]

Employee Motivation in a Pcba Contract Manufacturing Dissertation

… Employee motivation in a PCBA contract manufacturing industry -- an example of Plexus

Today many organizations are going through change due to globalization and ever changing technology. Organizations have to cope with these changes by broadening their networks, introducing new systems at work place, hiring new staff or other many such type of changes. These changes influence workplace atmospheres as well as existing employees and they feel it difficult to cope with the changes. Current paper is a case study of Plexus Company a part of the PCB contract company. Plexus organization went through change as its widened its network and as a result workplace atmosphere was affected. The researcher explored the change affect in the company at operational level by exploring the factors of…. [read more]

Employee Relations Develop a Strategy Essay

… Historically, research has shown that employees that are knowledgeable about the overall direction of the company tend to perform better. They are more productive, offer innovative solutions, and are absent from work less. Through proper communication, employees will be made aware of the company direction, and why changes are occurring. Management is also very important in regards to the implementation of this best practice. Management must reinforce the messages contained within company communication through proper oversight and dialogue. This best practice will indicate to the entire company how important the particular initiative is. Furthermore, through the use of management, questions or methods of improvement can be discussed. This ultimately helps the entire organization as all employees are actively involved.

The second best practice is to…. [read more]

Employee Privacy Torts Issues Relating Research Paper

… If they are unable to lawfully withhold the information asked for, the act allows a complaint to be lodged in federal court since the right to access is enforceable.

The exemptions to this act are documents that are classified as secret because of national defense or foreign policy, documents related to internal personnel rules and practices, documents exempted by other statutes, trade secrets, confidential or privileged commercial or financial information, privileged inter and intra-agency memorandum, documents that would clearly lead to invasion of personal privacy, documents complied for law enforcement purposes, documents related to SEC regulated financial institutions and those which contain exempt information regarding gas and oil wells.

The act, however, does not apply to records held by the federal judiciary or the U.S.…. [read more]

Employee Absenteeism High Employee Satisfaction Essay

… Collect total days, average absent days per week, month, quarter; develop patters of consecutive days (e.g. Friday/Monday to make long weekends; extended absenteeism after or before Holidays, etc.

Part 3 -- Data Collection

A. Focus Group

B. Administering Questionnaire

C. Collecting Absenteeism Data from HR

Each portion of the research design would be used to combine both qualitative and quantitative experimental design. This mixed method approach will help in the analysis of the data and will allow the researcher to present a broader, more meaningful, hypothesis.

Part 4 -- Correlation -- Once the quantitative data is collected, the correlation coefficient will portray the type and extent of the relationship between the two factors in the hypothesis (job satisfaction and absenteeism). Usually, this is called Pearson's…. [read more]

Customer Satisfaction Literature Review

… Although we find evidence that the adoption of nonfinancial measures improves firms' current and future stock market performance, we find only partial support for accounting performance improvements. Overall, the results indicate that the association between the use of nonfinancial measures and firm performance is contingent on the firm's operational and competitive characteristics. (2003, p. 5)

In the non-manufacture sector literature systems such as Total Quality Management also address the fact that employee training in the service industry is an essential aspect of customer service. One must not ever assume that employees will use common sense when dealing with customers, and be courteous and helpful. One must train such behaviors and sanction negative behaviors, when they are documented. (Luthans & Kessler, 1993, p. 2) Without such…. [read more]

Employee Engagement Essay

… Employees will not be motivated to act proactively unless they feel as though they are working to fulfill a vital, specific mission in the service of an organization that has a purpose beyond that of rapacious profitability. Although an effectively-worded vision statement alone is not enough to motivate employees, having a genuine corporate ethos that permeates the entire organization can be profoundly motivational and help improve employee performance. For example, companies such as Google and Whole Food have clear 'values' beyond that of pure profitability, which draw uniquely-committed workers and contribute to the overall value of the organization. At my company, the fact that the organization is so old and well-respected has created a coherent corporate culture that inspires workers.

However, it should be noted…. [read more]

Employee Relations Belong to Employer Research Paper

… The lack of labor plagued employers at the height of the economic boom that has not vanished. It may be off the radar now, but it is returning strong as ever. Tesco plc realizes by having an effective employee retention strategy will help them sustain their leadership and growth in the marketplace (Roger, 2001).

The best way to retain employees starts off from the phase of recruiting. Attracting new employees and then retaining them may not be two similar things, but each one reinforces the other in real sense. These functions require creating a repute of the organization internally as well as externally so that good employee generation is possible and once employees are hired, they may be so satisfied that they do not want…. [read more]

Study of High Employee Turnover in a Florida Comprehensive Services Company Term Paper

… ¶ … High Employee Turnover in a Florida

In recent years, organizational knowledge and employee turnover have been the focus of an increasing amount of attention from management experts seeking to identify improved methods of providing effective human resource services to help companies recruit and retain qualified employees (Droege & Hoobler, 2003). To this end, the purpose of this study is to determine the relationship between high employee turnover and personal factors against the preference for compensation. This evaluation will be conducted on a comprehensive services organization located in Northeast, Florida that employs more than 12,000 people. The organization is one of the largest billing and customer service organization in their county.

Statement of Problem. Today, there is a problem with the subject financial services…. [read more]

Employee Retention Essay

… Employee retention is usually defined as an organized effort by the employer to generate and encourage a working situation that assists its current employees to remain with the organization by providing policy and practices that fit employees' different needs. Loss of an employee can cost a company one to two times that employee's annual salary. It can also lead to loss of morale, lost customers, and significant lost time spent accomplishing all of these rehiring activities. And there is a possibility that the replacement may not be a satisfactory employee.

Past and Present

Consider that during the 1950's, employee tenure averaged 23+ years, and in the 1990's, that figure had dropped to 4+ years. The major reason people leave jobs today is not money, but…. [read more]

Company Code of Ethics Essay

… This segment assures the reader that educational certification is being performed by all employees and stands as an important part of the workings within the company.

The next part of Boeing's ethical program is a 45-page booklet designed for employee reference. The original code of conduct is stated followed by examples for procedures of typical ethical problems that arise. These specific polices deal with, procurement integrity, export and import compliance, antitrust compliance, political contributions and equal opportunity employment. This booklet appears to have the most complete information regarding the totality of the program as it includes all recent policy change memos and other altered regulations.

Application of the Code of Conduct

In the last decade, Boeing's ethical reputation has come under criticism. This is mainly…. [read more]

Employee Engagement Research Paper

… Employee Engagement

This research report intends to analyze the fundamental concept of employee engagement as an instrument for facilitating high-level business purposes. In the literature review part, it will provide description of the practical and philosophical connections between employee engagement, managerial leadership, strategic aspirations and HR strategies focused on infrastructure maintenance and also the development of human resource management (HRM) competitive differentiators. Finally, it will explore the critical contribution of employee engagement as a route to strategic, reputational and competitive excellence within a high-performance working environment and make conclusions.

Table of Contents



Literature Review

Analysis and Discussion


Employee Engagement


An employee who keeps himself fully engaged and passionate about his work is known as an Engaged Employee in the world of…. [read more]

What Could Make Employee Satisfaction Surveys Worth While? Dissertation

… ¶ … Employee Satisfaction

Hygiene Factors and Dissatisfaction at Work

Productivity and Employee Satisfaction

Employee Satisfaction

Work Environment

The key thing that obstructs workers from attaining results for the customers

Employee Compensation and reward

Business Knowledge

Client Relations

The Power of Satisfaction

How employee satisfaction is achieved

Advantages of Employee Satisfaction Survey

Conducting an effective employee engagement and satisfaction survey

The organizational climate


Theoretical Framework

Benefits of job satisfaction

Different Types of Employee Satisfaction Survey Programs

Deciding on appropriate employee satisfaction method



Training of staff

Availability of information and Communication:

The process of establishing an employee satisfaction model

Importance of employees to an organization

Effects of employee satisfaction

The link between employee turnover and employee satisfaction

Human resource and job satisfaction

Employee…. [read more]

Marketing Audit a Market Research Essay

… Merits of Primary Data:

High accuracy

Unbiased information

Detailed information

Original data

Extra foresight is not necessary

Data collection directly form population

Demerits of Primary Data:


Time consuming

Skills requirement in the specific area

Population intervention required

Data gathering process: Data collection prose is of high importance in research. If the collected data is not authentic then the researcher has to repeat the procedure, therefore, it needs much care to get the correct information about the concerned area. Once the company gets the correct data then further research process can proceed. Data collection consists of five simple steps:

1. Clarified goals:

Although it is very clear but people often, overlook this important point. One should have the clear idea about the goal for which…. [read more]

Employee Development Research Paper

… It's a conundrum that many young workers will be facing as they complete their respective educations and look to join the workforce.

It is my belief that the Human Resource department (whether it is just one person in a small company or a huge department with a plethora of employees) should focus on developing the best employees; this can be accomplished whether the business entity is small or global in aspect by making that a focus and priority of the firm. During current market conditions, it is equally important to remember that developmental programs may not be all that they are cracked up to be; that finding the good courses and programs that will assist the employee in gaining skills and knowledge at a cost…. [read more]

Employee Motivation Concepts and Theories Term Paper

… Employee Motivation / Concepts & Theories

Employee Motivation: Theories and Concepts

The issue of employee motivation is one that has become a central concern of management and leadership in modern business. There has been an increased realization in theory and praxis that employees are motivated by much more than salary and that in order to get the most from an employee there are many theories and practical motivational aspects that need to be considered. These range from psychological theories, which view motivation in terms of variables such as self - esteem and self - understanding, to more sociological and organizational theories about motivation

Motivational theory in an employment context is a relatively new field of inquiry and research. The importance of motivational aspects in terms…. [read more]

Customer Experience and Employee Satisfaction and Its Relation to Customer Centricity Approach at the Organizations Term Paper

… Customer Experience and Employee Satisfaction and Its Relation to Customer Centricity Approach at the Organizations

In the last decade the world has experienced dramatic shift in the business culture and business practices, mainly, from product oriented to purely customer oriented approach to operating in either profit or non-profit organizations. As suggested by Ranjit Bose, business orientation has changed from purely production growth focused in 1900's, to sales growth focus until 1950's, to marketing driven by 2000's, and has evolved into customer centric currently in the medium term future. This has triggered a new era in the marketing theory and the company which were able to shift to the new practices managed to become more profitably and has gained a competitive advantage over companies practicing old…. [read more]

Classic Airlines a Nine Step Essay

… Aligning with another airline would increase loyal customers and secure the rewards program.

Step 6: Determining the Best Solution

The recommended solution for Classic involves two primary changes; the first deals with the rewards program. Changing the structure and allowing the customer to redeem rewards on any flight will certainly increase satisfaction. In addition, all seats should be made available for frequent fliers. Furthermore, companion tickets should be redeemable for all flights. Finally, Silver Reward's member should receive one upgrade a year and gold members should be offered three upgrades a year.

The second set of recommendations suggests that the company work to form an alliance with Skyway Airlines. The plan will enable a "code-sharing level, integrate all customer-facing elements, and deliver a seamless program"…. [read more]

Calveta Dining Services: A Plan for Change Capstone Project

… Calveta Dining Services: A Plan for Change

Calveta Dining Services:

A Plan for Change


Calveta Dining Services is a company that has experienced tremendous growth due, in part, to the company's five core values known as "Antonio's Way." Since Antonio's retirement, the company has been experiencing issues that are stunting the company's growth. Among these issues is the loss of customer accounts. Retaining customers is essential to the company's success. Account retention was never a problem in the past, and the company is trying to find a way to balance their aggressive employee advancement program with the needs of their customers.

Calveta Dining Services:

A Plan for Change

Summary of Decision Situation

Calveta Dining Services is a profitable company. However, they have some issues…. [read more]

Investor Satisfaction Case a Business Essay

… In any case, although the annual fee paid for this put option death benefit is generally less than 1% of the money invested, the present value of those annual expenses is generally many times the value of the death put (which usually turns out to be worthless).

The package of a mutual fund and a death put is called a deferred annuity because it permits investors to defer payouts on their mutual fund investment until the earlier of either the retirement or the death of the individual (or individuals) specified in the contract. Then, at retirement or death, payments can be made as an annuity for the remaining life of an investor. Nevertheless, despite the name of this packaged financial product, investors may choose, instead,…. [read more]

Examining a Business Failure Essay

… Chrysler Business Failure

Examining a Business Failure

Differences in perception and contributions in the merger between Daimler and Chrysler can remarkably easily explain the failure of Chrysler. The two parties in the merger came in as equal partners where their financial and economic information was not sufficient to hold the mergers together. According to Badrtalei J. And Bates D. (2007)

, the cultural incompatibility between the two failed to provide the meshing and cohesive attributes of organizational success.

Reasons for business failure

The two organizations, lacked understanding in personalities, technological systems, nationality and cultures contributing to the realized failure. In less than two years of the merger, top executives from America had either retired, fired, left, or replaced by German employees. The level of employee…. [read more]

Compensation Plan: The Ability Essay

… Benefits Package for Army Civilian:

As previously mentioned, an army civilian job has extended benefits unlike the conventional employment means. Consequently, an appropriate compensation plan should incorporate these benefits in the reward package. Some of the most common benefits packages that are necessary include health insurance, long-term care insurance, thrift savings plan, retirement benefits, flexible spending account, and the Federal Dental and Vision Insurance Program ("Army Civilian Corps," 2010).

The compensation plan should consist of comprehensive life and health insurance rewards since health insurance is a major concern for every individual and employee. In order for the life insurance plan to enable the Department of Defense to be competitive and advantageous, it should include dental and vision insurance ("Army Civilian Benefits," 2009). As part of…. [read more]

Google or Southwest Airlines Essay

… References (2009). Google - Overview, Company Culture and History, Retrieved from Tech careers:

All, A. (2007, Nov 5). Google's Unconventional Idea of Professional Development. Retrieved from IT Business Edge:

Arrington, M. (2009, January 18). Why Google employees Quit. Retrieved from TechCrunch:

Cosser, S. (2008) Google Sets the Standard for a Happy Work Environment. Retrieved from Ezine Articles:

Google. (2009). The Best Place to Work. Retrieved 2009, from Google Diversity and Inclusion:

Google. (2009). Google Milestones. Retrieved from Google- Corporate Information:

Hamel, G. And Breen, B. The Future of Management. Harvard Business School Press. Boston. Pp. 112-116, 137, in Ringo, T., Schweyer, A., DeMarco, M., Fones, R. And Lesser, E. (2008). Integrated talent management Part 3 -- Turning…. [read more]

Candix Firm Essay

… The concepts also provide appropriate measures to overcome the problems limiting the development of the company. Candix Company could revive its operational status through effective adoption and implementation of lean concepts and techniques.


Teplicka, K, & ulkova, K 2011, 'Kaizen and Its Applying during Cost Decreasing In Process Of

Production Firm Maintenance', Annals of the Faculty of Engineering Hunedoara

International Journal of Engineering, 9, 3, pp. 315-318, Academic Search Complete,

EBSCOhost, viewed 26 July 2012.

Claudio, D, & Krishnamurthy, A 2009, 'Kanban-based pull systems with advance demand information', International Journal Of Production Research, 47, 12, pp. 3139-3160,

Business Source Complete, EBSCOhost, viewed 26 July 2012.

Ablanedo-Rosas, J, Alidaee, B, Moreno, J, & Urbina, J 2010, 'Quality improvement supported by the 5S, an empirical case…. [read more]

Boeing Company Essay

… At the functional level, the Boeing Company should try to maximize its sales and profitability through effective marketing campaigns, employee development, total quality management, inventory management, and customer relationship management strategies (Kotler & Pfoertsch, 2007).

6. Communication Plan for the Boeing Company

The Boeing Company will need to design an effective communication plan for its prospective customers, potential investors, exiting employees, supply chain members, business associates, partners, and governmental organizations in order to present its current position and future strategies in an efficient way. It can use different communication mediums for this purpose: including mass media (electronic, print, internet, etc.) and internal publications depending upon the type of the stakeholders. For example, the employees at different organizational levels can be communicated through internal company publications…. [read more]

Employee Relations Financial Crisis Managing Essay

… One example is Tiffany & Co. who dropped the price of their high-end fashion jewelry by an average of nearly nine hundred dollars (Jeweller, 2010). Although their prices were still incredibly high and still provided a decent margin, consumers felt that the prices were much lower than the value in which they perceived. As a result of their pricing strategy, Tiffany's was able to quadruple the average profitability in their industry.

Although many organizations immediately begin looking for budgets to slash at the first sign of a recession or other economic downturn, this is often the biggest mistake that can be made. Rather it is better to scan for opportunities and adjust the organizational strategy to adapt to the changing conditions. Often this will not…. [read more]

Company Called Ypf Essay

… YPF must adequately teach its workforce and management how to embrace organizational culture change. This is because a successful adaptation to the changes to the organizational culture is very crucial for the present and future survival of YPF.

According to Mabin, Forgeson & Green (2001), resistance to organizational change can be classified into three main categories; these include individual, organizational as well as group. The organizational factors are derived from the threats that are caused by poor organizational structures and processes. Organizational culture change is a great threat to the social norms as well as group cohesiveness within the given organization. According to Bernerth (2004) personality traits are another source to resistance to culture change within an organization.

For YPF to succeed in the implementation…. [read more]

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