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Describing Operations Management Principles Essay

… ¶ … operations management, that are expressed in Chapters 1, 2, & 3 of the Stevenson text and the materials about Johnson and Johnson Company. We will then correlate operations management tools to the specific types of applications. Some of these tools are related to competitiveness, such as forecasting and design.

Summary of Chapters 1, 2 and 3

In chapter 1 of the Stevenson text, the chapter begins by speaking about operations management in which a company produces goods and services on the end. The operations segment of a company needs the support and input of other divisions such as finance and sales and marketing. The production of goods and services means that resources are being transformed into those finished goods and services at the…. [read more]

Operations Management Essay

… As each of these three strategic areas of a business have their own unique scheduling and time requirements, OM-based techniques, frameworks and enterprise-wide taxonomies to align them becomes even more important.

Evaluating the Importance of Operations Management and the Role of the Operations Manager

The many strategic benefits of OM can be seen in the success of market leaders in highly competitive industries. The dominance of General Electric in nearly every market they compete in, generating first or second-largest market shares, or the dominance of Wal-Mart in retail based on their supply chain, logistics and retailing prowess are cases in point. These enterprises and others like them didn't become that successful by accident; they each have a very clear strategic vision for OM, and have…. [read more]

Operations Management: Managing International Term Paper

… shifting rapidly to the third world. This is also causing a whole lot of people to get upset with the management of these industries. One of the famous ones in this regard is the Nike Shoes. One should be careful not to collect a bad reputation as they have done for use of child labor (Azam, 1999). Certainly no international organization would like to get that sort of a reputation for the goods and services of their foreign outfit.

The next question to be dealt with is quality control. Needless to say, quality is the hallmark of an organization and it cannot be sacrificed under any circumstances. Ultimately, the organization is identified with its product, and no organization should follow a short-term strategy of lasting…. [read more]

International Operations Management Strategy of Boeing Company Term Paper

… International Operations Management Strategy of Boeing Company

As the largest manufacturer of aircraft in the world, Boeing provides some valuable examples of best industry practices with respect to their supply chain management and lean manufacturing principles. By forging strategic partnerships with suppliers around the world, Boeing has developed a sophisticated but complex supply chain that requires fine-tuned management techniques to ensure that inventory levels are maintained at their lowest possible levels while ensuring that parts are available when and where they are needed. Certainly, the company has experienced its fair share of missteps over the years, but the research will show that they have learned from these mistakes and become even more efficient as a result. To determine how Boeing has achieved its remarkable track…. [read more]

Operations Management Definition Essay

… Operations Management

Definition of Operations Management

The concept of operations management is an extremely vast one, referring primarily to the processes undergone by resources in their transformation into final products. Some of the basic processes included in operations management refer to the allocation of resources, the design of the prototype, the actual manufacturing and the delivery process (McNamara, 2009). More recently, a trend has been enforced in that operations management strives to achieve a unification between effectiveness and efficiency, in the meaning of delivering high quality products within imposed resource limitations.

Mystic Marc's Guide to Success (The Economist, 2009) tells the story of Marc Benioff, the successful founder of, an innovative approach to selling software applications to business entities. In a time in which…. [read more]

Operations Management Deals With Planning, Organizing Term Paper

… Operations management deals with planning, organizing and controlling the processes that include all operations within the organization to produce and distribute products and services (McNamara, 2007). Major overall activities connected to operations management refer to product creation, development, production, and distribution. Other activities related to operations management include managing purchases, inventory control, quality control, storage, logistics and evaluations. One might consider that the center of this entire process relies on efficiency and effectiveness of the processes involved. Operations management has several planning criteria: controlling, leading, organizing, planning, maintaining, and performance measurement (Wikipedia, 2007). The following pages will focus on the product design operation, analyzing its performance objectives and operation design, and evaluating this operation.

Product design operation

Generally, product design refers to the idea generation,…. [read more]

Operation Management Stickley Furniture Production Processing Research Proposal

… Operation Management

Stickley Furniture

Production Processing

The management at Stickley Furniture is committed to delivering the highest quality products to their organizational customers. They are however also focused on reducing costs, alongside with achieving an increase in operational efficiency. All these desiderates have been integrated within the company's production processing, which basically resembles the traditional processing model, in which raw materials are being inputted and finished products are being outputted. In the case of Stickley, the input consists of logs, glues and other materials used in the manufacturing process and the output is represented by the pieces of furniture resulted in the process.

The predominant processing model is the continuous one, meaning that the manufacturer produces relatively large volumes of standardized products and the flows…. [read more]

Operations Management Report -- Community Essay

… You took two months longer processing my loan than the other bank would have, and the money I saved on closing costs was more than eaten up by the extra month's higher mortgage payments."

Customers expect high levels of customer service, particularly when they have abandoned loyalty to an existing loan provider in favor of Community Bank. Lengthy loan processes threaten not only our customer base and satisfaction ratings, but can also potentially damage the company brand by poor reviews and word of mouth experiences. The five step process now in place to refinance a loan includes four Community Bank personnel members -- a loan agent, a loan processor, a closing agent and a loan specialist -- and also depends heavily on the turnaround time…. [read more]

Managing International Conflict Diversity in the Workforce Essay

… Managing International Conflict

Diversity in the workforce is one of the most critical issues of concern for modern managers today. To better understand diversity operations in an intercultural setting, the author of the 2009 qualitative research study entitled "Managing conflicts through strength of identity" from Management Revue used a case study format to study intra- and inter-personal constructs of conflict "and the management thereof in a selected [unnamed] international automotive organization in South Africa" (Mayer 2009: 1). The article specifically attempted to explore how identity formation positively and negatively impacted a manager's ability to deal with conflict. However, it unintentionally exemplifies one of the challenges of qualitative research: how to 'code' the data used in the qualitative research process. By not specifically analyzing how race…. [read more]

Implementing Quality Control Processes Essay

… Management

Implementing Quality Control Processes

Operations management centers on carefully managing the processes to manufacture and distribute products and services. Main, overall activities frequently include product creation, development, production and distribution. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations of processes. There is often a great deal of focus put on competence and value of processes. Thus, operations management frequently includes considerable measurement and analysis of internal processes. In the end, the environment of how operations management is carried out in an organization depends a lot on the nature of the products or services in the company, like retail, manufacturing and wholesale (McNamara, n.d.).

All customers are concerned with the quality of the goods and services that they get. Because…. [read more]

Operation Management Philosophy Thesis

… Operation Management

Philosophy of Management

In the healthcare sector, it has recently become common for a physician to occupy a managerial function. The question that arises here relates to the necessity of having a physician serve as CEO, instead of his working directly with patients and having a positive influence upon the population's health. In the case of non-medical administrators, the healthcare institution would be governed from a business standpoint, with focus on budgets and other financial matters. The physician CEO on the other hand would be able to integrate the financial and administrative operations with the healthcare related operations into a united whole. "What does the physician CEO do that an administrator can't? You can have a wonderful administrator, but that person can't point…. [read more]

Integrated Management Framework Essay

… Different functions strive to meet their internal goals on the assumption that the results will be synchronized in the end. For example, sales team will aim to increase sales and shorten the time between production and delivery whereas the focus of production team will be on increasing efficiency of supplier qualification processes. An alternative was to use collaborative forecasts and work together towards the same goal which was not considered due to lack of integration. This lack of cross functional amalgamation confines the benefits of OM initiatives as they are restricted to specific operations only.

When we move down to the second level of integration, organizations break the walls surrounding these functions. Operational Interaction between functions is increased which results in enhanced understanding of each…. [read more]

Operations Management Space Age Furniture Term Paper

… One great way the researchers suggest to schedule is Gantt chart (Huang, 2004).

The basic functionalities of a scheduling system are:

It has the ability to schedule the machines finitely or infinitely.

It has ability to schedule using multiple constraints.

It has ability to calculate sequence dependent setup times.

All the jobs are considered under the common due date. These scheduling problems are used for finding the consecutive distribution of resources and also particular jobs. The scheduling of jobs on the different number of multiple machines with a specific processing time in the production of number is usually done by different types of scheduling techniques. Some of these techniques produce a schedule in which a different number of tasks are given to a certain machine,…. [read more]

Quality Management Different Systems Essay

… In understanding these facets of company production, quality assurance, and distribution, companies and mangers within these companies are better adept at understanding what it is that customers really need and want rather than basing a company's entire operational standards off a mere assumption of customer desires. .

BPR has proven effective for many companies in gauging what new directions could be taken in order to ensure customer satisfaction, which of course is the basic desire of any company, as this facet of company existence is essential to ensuring company success and longevity in the market.

Impact of Systems

As seen, the systems approaches mentioned in the previous section have all made proven relatively successful in the business world in terms of their implementation and desired…. [read more]

International Business Expansion Process Dissertation

… 2. Selecting the Country for Recruitment:

The organization has multiple choices to recruit its workforce for its international assignments. It can recruit them from the home country (Parent Country Nationals), target or host country (Host Country Nationals), or from some third country (Third Country Nationals). Just like international business expansion is a more complex process than local expansion, international recruitment and selection process is a more challenging task than local hiring. The selection, placement, benefits and compensation strategies, performance appraisal, and other HR decisions are made at a much larger scale than they are in the local work settings (Sanchez, Spector, & Cooper 2000).

3. Recruitment from the Parent Country:

The middle to higher level managers which international business organizations hire from their home country…. [read more]

Managing Projects Operations and Information Systems Thesis

… Managing Projects, Operations and Information Systems

End of Seminar Project

The time optimization of the storage activity in United Biscuit logistics department [Coordinator's name]

Project management plan

Stakeholder analysis

Project manager

Project team

Team contract

Project deliverables

Reference materials

Project organization

Organizational structure

Work breakdown structure and schedule

Work Breakdown Structure


Resource requirements

Budget requirements


Managerial process

Assumptions, Dependencies, and Constraints

Monitoring and Controlling Mechanisms

Operations management plan

Operations Strategy

Process Improvement Plan

Operational Efficiency/Operational Effectiveness Improvement

Technical Process/Information Management Plan

Information System Objectives

Hardware/Software Requirements


Executive summary

An important challenge for United Biscuits' logistics department is the optimization of the storage activity, including here the supply with raw materials that serves as an input to production and the distribution of finished…. [read more]

Operation Management Operations Term Paper

… Medicine or food, clothes or electronics, the sales of an organization depend on the quality of its products. The quality of the products of an organization depends upon its activities like designing, research, testing, cleaning, and evaluation. The company can conduct a detailed research on a product before launching in order to ensure that it is a superior quality product. The companies normally do not afford very high prices simply to offer superior quality. Therefore, the designing process should be creative and should involve cost saving. Quality is important because of many reasons (Building quality into product design, 2013). One of them is that the customer differentiates one product from the other mainly on the basis of cost and quality. Therefore, in order to inspire…. [read more]

Management Comparison Essay

… Anything that does not add value to the consumer or the finished product is considered to be waste. Therefore things like inventory and administrative functions are waste. Inventory does not add value to the end product or to the customer because it adds nothing significant tot the product. It is more of a necessary evil that results from inefficient systems and the same can be said about administration.

Strategic Quality Management and Total Quality Management are also closely related concepts. Strategic Quality Management is a more focused version of the later in which a structured approach to quality management is gear toward the critical process of a company (Vinzant & Vinzant, 1996). However, the history of Total Quality Management, as well as the roots of…. [read more]

Operations Management Strategy of Lenovo Essay

… Operations Management Strategy of Lenovo

Many observers have suggested that the 21st century will be the "Century of Asia," with China leading the way. The recent economic performance of China appears to be fulfilling this observation, with companies such as Lenovo being among the major success stories. Having been transformed from a minor player as Legend Group. Ltd., Lenovo has emerged as a frontrunner in the computer manufacturing industry in recent years, fueled in large part by their acquisition of IBM's personal computer division in 2004. Other factors driving the company's growth have included the Chinese government's emphasis on developing markets for Chinese-branded products domestically as well as abroad, as well as the same forces that are driving globalization. This paper provides a review of…. [read more]

Management Accounting This Memorandum Serves Essay

… Management Accounting

This memorandum serves to show the benefits of management accounting and how the use of management accounting can clearly benefit the ongoing operations and profitability of Thai Corporation. Rather than focusing on the dollars and cents of Thai Corporation, a general overview of Thai and its operations will be covered and then a summary and the massive benefits of management accounting will be discussed and covered in great length.

Thai Airlines is a Thai airline that has been majority-owned by the Thai government since 2005 and has been in existence in some form since 1960 when it was founded by a Thai carrier in conjunction with Scandinavian Airline Systems. Thai Airlines shares have been traded publicly since 1991 after approval from the Thai…. [read more]

Operations Management Why Are International Term Paper

… In the case of a convertible roadster, it would likely young men with disposable income. (Terestko, 2005) Male, moderate to wealthy consumers who were car-fixated despite rising gas prices could be surveyed as to their product wants, needs, and desires.

The best target region of America would be warmer weather climates, where the roadster would be more useful for a longer period of the year. The target consumer segments would be surveyed, put into focus groups, and then their responses would be analyzed -- along with general industry trends. After generating the prototype, it would be test marketed in a small region of the country, with the product's major consumer base, before being sold to the public at large.

Works Cited

Harland, Christine, Knight, Louise,…. [read more]

Operations Management: Matching Capacity Essay

… The processes are reliable and flexible, meeting the basic performance objectives of the operations which are quality, dependability, speed, cost, and flexibility. Apart from this Toyota is able to predict the order winners and qualifiers and is able to fulfill these criteria through its production and operation system.

With the help of this effective and efficient production system the company is able to succeed in the market and is being able to fulfill the requirements and needs of the market effectively and efficiently. Toyota has understood the importance of supply chain and manufacturing networks in the operations management strategies which is often neglected by most of the companies.


It is important for each and every organization to understand the importance of effective and efficient…. [read more]

International Training and Development Essay

… They believe that their employees are perfect in each way and as technical skills are required to carry out the job, there is no need for further training. Along with the perception of senior level management, the limited budget and lack of knowledge about proper training courses are two other factors that limit the use of international training programs in the West (Kissack and Callahan, 2010, p. 365-80).

The reasons for Chinese lack of training in Multinational Enterprises are somewhat similar to the Western world. They also believe technical skills to be the dominating factor leading to the success of assignments abroad, and their employees are technically sound so they do not need to go through the hassle of training programs. For Chinese MNE's cultural…. [read more]

Operations Management Transformation Term Paper

… (Trends in Storage- An Interview with Alex Yost, IBM Corporation)

The reason why IBM treaded on latest technologies was to stay ahead in the race of its rivals by identifying domains which are completely uncharted and has the potential to develop into lucrative business of more than a billion dollar in a span of five to seven years. Till the present, the technologies espoused have been extremely successful. It is a message in something that frequently a challenge for huge enterprises. According to Gina O'Connor, an Associate Professor at Rensselaer Polytechnic Institute and coauthor of 'Radical Innovation: How Mature Companies Can Outsmart Upstarts, breakthrough inventions has been extremely tough in case of huge, reputed companies. Innovations in technology stops in the middle prior to getting…. [read more]

Applied Management and Decision Sciences Thesis

… ¶ … management and decision sciences from various theorists; and, analyzes the evolution of managerial decision making from scientific management to the complicated forecasting models used today. The objectives of the Breadth component were four-fold: (a) to examine the theories of applied management and decision sciences as interpreted by the research of Ducker (1974), Harrison (1975), and others as listed in the reference section; (b) to analyze the historic evolution of decision making from scientific management to modern applications of operations research; (c) to examine the decision making process, with a particular emphasis on the importance of values and management judgment; and (d) to describe, assess, and evaluate various decision evaluation tools including matrix analysis, influence diagrams, payoff matrices, sensitivity analysis, decision tree, probabilistic forecasting,…. [read more]

Operations at Apple Inc Essay

… These products may overstretch the existing capacity and infrastructure. The presence of short ramp-ups pertaining to demand and stringent service requirements, the choice of where to manufacture items has a strategic effect. Short item life cycles bring about intense ramp-downs besides requiring perfect planning at the item presentation and when the item life cycle wanes. Poor monitoring of demand and the failure to adjust resulting capacity demands will result in swelling inventories at Apple. Without cautioning, Apple must have the ability to respond quickly to make capacity management changes (Swamidass, 2011).

High global trade costs and vertical integration forced Apple Inc. To establish additional facilities for its operations. A strategic system design apparatus was utilized within the investigation of possible areas of establishing the facilities.…. [read more]

Management Accounting the Purpose of This Memo Essay

… Management Accounting

The purpose of this memo is to explain and flesh out the benefits of management accounting. However, it needs to be done carefully and properly lest the benefits be fleeting to none rather than numerous and immeasurable. This memo will not get into the actual accounting statements of the firm but the high-level benefits of the same will be mentioned in exquisite detail. Management accounting can greatly benefit Singha Beer if done correctly and with a proper amount of forethought (Singha Beer, 2013).

Named after a mystical lion, Singha Beer is sold in stores that cater to Hindu and Thai tastes. The bottles of Singha Beer also bear a symbol on the neck of each bottle, referred to as the Garuda, that references…. [read more]

Dell Computer Dell Operations Management Essay

… In one recent survey: "77% of respondents said their PC use dropped after they got a tablet, and 43% said they spend more time with their slates than with desktops or laptops... A tablet was the primary computer for 28% of survey participants." (Moyer 2011).


The Dell business model was revolutionary for its time, and served the company well. However, given changes in consumer demand and changes in the way people interact with technology, it is unlikely to be viable in the future. People are using PCs far less than ever before, and Dell has been unable to adhere to its low-cost model and remain profitable as a company.

Dell has been striving to contain costs by once again reinvigorating its operations management: it…. [read more]

Management Accounting Essay

… " (Islam and Ariful, nd) Still yet, other reports are stated to be such that conduct analysis on a "developing business situation or opportunity." (Islam and Ariful, nd) Management accounting as compared to financial accounting according to John Lewis companies is that while financial accounting is considered mandatory, management accounting is considered optional by most companies. John Lewis Company states in relation to management accounting that it is "inconceivable that a large company could operate without sophisticated management accounting systems." (Islam and Ariful, nd)

Management accounting is stated by John Lewis Company to operate upon a lack of general principles as management accounting systems and measurement rules are often unique and company-specific. Management accounting is reported by John Lewis Company to be "forward-looking and to…. [read more]

Concise Analysis of Managing International Job Assignments Case Study

… This strengthens his suitability for a high-level management position. Even so, Paul is not the ideal candidate for an expatriate position in Vietnam. In addition to management experience, the position requires international experience and a considerable knowledge of the Asian culture. Paul lacks these two critical aspects, making him less suitable.

Question 5

Expatriate management can be a challenging undertaking. It is imperative for CFB Co. to bear in mind that expatriate management entails a number of important steps: strategic planning, staffing, orientation, adaptation, performance management, and repatriation management (Mcnulty & Inkson, 2013). Effective handling of each of these steps is crucial for achieving the desired expatriate outcomes. Events such as the unplanned replacement of Paul's predecessor, lack of a rigorous selection process, and failure…. [read more]

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